Hertz Car Rental - Portland - Portland International Jetport (MAINE) (Pwm) Introduce
Welcome to Maine, the Pine Tree State! Whether you're a local resident needing temporary transportation or a visitor arriving at Portland International Jetport (PWM) ready to explore the beautiful New England coastline and inland wonders, securing reliable car rental is often the first step in your journey. Hertz Car Rental at the Portland International Jetport (PWM) is an established agency ready to serve your ground transportation needs right at the main gateway to southern Maine. This location functions as a full-service car rental agency, providing access to a diverse fleet designed to handle everything from city trips in Portland’s Old Port to scenic drives along coastal Route 1.
The convenience of renting directly at the airport is a significant advantage, allowing you to transition swiftly from plane to pavement. Hertz is a globally recognized brand, offering a structured and professional process, though user experiences often reflect a mix of quick service and occasional vehicle cleanliness issues, as is common in high-volume airport locations. Planning ahead, especially utilizing online check-in options, is frequently cited as a way to ensure the smoothest possible start to your rental.
The Hertz Car Rental counter for the Portland International Jetport (PWM) is conveniently situated right at the airport facility, eliminating the need for off-site shuttles that can often add stress and time to your itinerary. The specific location is centrally positioned in the airport's ground transportation area, designed for quick access upon arrival.
The exact physical address for the facility is:
1001 Westbrook St, Portland, ME 04102, USA
For travelers concerned with accessibility, the Hertz location at PWM is confirmed to offer a Wheelchair accessible entrance and a Wheelchair accessible parking lot, demonstrating a commitment to serving all customers arriving at the Jetport. In terms of vehicular access and logistics, the facility provides On-site parking for its operation.
Hertz Car Rental is a full-service agency that aims to facilitate a complete and straightforward rental experience. Available services are designed to support a wide range of traveler needs:
- Onsite Services: Direct, in-person assistance at the airport location for reservations, vehicle pickup, and drop-off.
- Online Check-in: Customers can often expedite the pickup process by completing necessary paperwork and selection online before arrival.
- Diverse Vehicle Fleet: A selection of vehicles is generally available, often including small sedans, compact cars, small SUVs (like the popular Nissan Rogue), family-sized SUVs, luxury sedans, and sometimes even specialty vehicles like electric cars or pickup trucks, catering to different Maine travel itineraries and group sizes.
- Insurance Options: Various protection and insurance products are available for purchase, such as Liability Insurance Supplement (LIS) and Loss Damage Waiver (LDW).
- Optional Extras: Rental add-ons are typically offered, including GPS navigation systems and child safety seats (infant, child, and booster seats).
- Payment Flexibility: The agency accepts a variety of common payment methods for rental fees and deposits, including Credit cards, Debit cards, and NFC mobile payments.
A number of features distinguish this car rental location, making it a competitive choice for travelers to Maine:
- Active Military Discounts: A notable feature is the offering of discounts for verified members of the Active military community, providing tangible savings for those who serve. These savings can typically be substantial, often up to 25% off base rates.
- Airport Convenience: Being located directly at Portland International Jetport (PWM) offers superior convenience, as customers can walk directly to the rental counter and the consolidated car rental atrium without relying on external shuttles.
- Accessibility: The provision of a Wheelchair accessible entrance and parking lot ensures broader access for all travelers.
- Streamlined Process Options: Services like online check-in and the Hertz Gold Plus Rewards program are available to help repeat or pre-booked customers bypass counter wait times, though efficiency can vary.
- Fleet Variety: The fleet regularly includes versatile vehicles like SUVs, which are particularly well-suited for Maine’s variable roads, weather, and the frequent need for extra luggage capacity for outdoor equipment or purchases.
For inquiries, reservations, or assistance, you can reach the Hertz Car Rental at the Portland International Jetport (PWM) through the following channels:
Address: 1001 Westbrook St, Portland, ME 04102, USA
Phone: (207) 774-6391
Mobile Phone: +1 207-774-6391
Choosing Hertz Car Rental at PWM is particularly worthwhile for several key reasons, especially for those prioritizing a recognizable brand and airport-site convenience. The location is ideal for anyone flying into Portland and immediately heading out to destinations like Freeport, Kennebunkport, or even further up the coast toward Acadia National Park.
The offering of Active military discounts is a significant and value-added benefit for service members and their families traveling in or out of Maine. Furthermore, the selection of popular vehicles like the Nissan Rogue and other SUVs makes it a practical choice for navigating Maine's often rugged terrain and seasonal weather conditions, which can be challenging for smaller, less-equipped cars.
While some customer feedback indicates occasional issues with external vehicle cleanliness upon pickup, it is important to note that the interior is often reported as clean, and the option to use online check-in can greatly smooth the initial transaction process. As with any high-traffic airport rental, travelers are advised to quickly inspect their vehicle and confirm all charges and details before leaving the lot. Despite minor service variations, the strong accessibility features, professional service structure, and immediate airport access solidify Hertz at PWM as a top-tier car rental solution for your Maine visit or local transport needs.
For the best experience, secure your booking well in advance, particularly if your trip falls during Maine’s busy summer or fall foliage seasons, and consider enrolling in the Gold Plus Rewards program to take advantage of express services and loyalty benefits. With a reliable Hertz vehicle, the freedom of Maine's scenic byways and historic towns awaits your exploration.
Final considerations for travelers: always confirm rental requirements, including age restrictions, and review your insurance coverage options. Utilizing the convenience of the on-airport location ensures you spend less time on logistics and more time enjoying the unique charm and natural beauty that only Maine can offer.
Hertz Car Rental - Portland - Portland International Jetport (MAINE) (Pwm) Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Hertz Car Rental - Portland - Portland International Jetport (MAINE) (Pwm) Photos










Hertz Car Rental - Portland - Portland International Jetport (MAINE) (Pwm) Location
Hertz Car Rental - Portland - Portland International Jetport (MAINE) (Pwm)
1001 Westbrook St, Portland, ME 04102, USA
Hertz Car Rental - Portland - Portland International Jetport (MAINE) (Pwm) Reviews
deskpickupcheck inflightcounterfuelteslatankthe futurebill
★ 5★ 4★ 3★ 2★ 1I had done online check-in and everything was ready So this was very smooth.. The only problem is the vehicle is absolutely filthy on the outside. Covered with dead bugs all over with dirty windshield and back window. There was no one to talk to about this. I’ve never received a rental car in such filthy condition. Interestingly, the inside was clean.
September 03 · Joshua OppenheimVehicle exterior was dirty when picked up. Interior was a mess. Windows had not been cleaned in months. Dirty film on windows with hand prints, foot prints. Door panels were not at all clean. Advised Hertz on Aug 17. Dropped off vehicle Aug 23, no response from Hertz.
August 25 · Ralph CarsonWe had another fantastic experience with Hertz at the Portland Airport — all thanks to Jennifer Merrill! This is the second year in a row she’s helped us, and once again, she went above and beyond.Jennifer remembered us from last year and made sure we had the perfect vehicle for our two-week anniversary vacation in Maine — a brand-new 2025 Denali with just over 1,200 miles on it. It was spotless, incredibly comfortable, and ideal for exploring the state.Her attention to detail and dedication to great customer service truly made a difference. Thanks to her, our trip was comfortable, stress-free, and even more enjoyable.If you’re renting a car at Portland Airport, we highly recommend asking for Jennifer at the Hertz counter. She’s the best of the best!
June 09 · Yourhighness1957Marcus went above and beyond to make our experience with Hertz at Portland international Jetport amazing. He answered all our questions, got us a car that met all our requests, and even printed our national park pass for us when we mentioned we'd forgotten to do so. He's a life saver!
October 13 · Elizabeth RedmondThis location appeared unprepared to handle non-standard experiences. I showed up with a hole-punch in it, having recently requested an enhanced license required for air-travel. When my license was initially questioned, I asked what I needed to show to prove that my license is valid. I was told three different things, and each time I presented the requested proof, the goal-posts were moved, as if the team was predisposed to deny my taking of the car that I had already reserved. I presented an online summary of my valid license status, then I presented a detailed online report of my valid license status - both from the official website of my home-state. Finally, I shared the temporary license that was given to me from my home state, and it was acknowledged by the site manager that my documentation was accurate, valid and complete. However, there was still resistance to allowing me to take a vehicle. After more than 2 hours of trying to obtain and present every verification that I could, I eventually resigned to the fact that I would not be allowed to take a car. Thankfully my reservation was fully refunded, which strikes me as a concession that they should have given me a vehicle, but for some unknown reason they simply resisted doing so. As a result, while I didn't have to pay for the rental, I did have to pay even more for an Uber to my final destination and missed one of the major events that I had planned on my Labor Day Weekend.
August 31 · Steve Henn
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