Dollar Car Rental - Kansas City International Airport Introduce
For travelers arriving at or departing from the heart of the Midwest, access to reliable and affordable ground transportation is paramount. Dollar Car Rental at the Kansas City International Airport (MCI) provides an essential service for Missouri residents and visitors alike, offering a comprehensive car rental agency and transportation service located directly at the airport. Recognizable for its cost-effective rates and broad selection of vehicles, Dollar serves as a crucial link for anyone needing a set of wheels to navigate the Kansas City metropolitan area and beyond.
The branch on Nassau Circle is focused on providing value, which is often cited by customers as a primary reason for choosing the brand. While the corporate structure is tied to the larger Hertz corporation, this local Missouri branch maintains its distinct identity and commitment to its customer base. They offer everything from fuel-efficient economy cars for zipping around the city to larger SUVs and vans for Missouri family road trips or group outings. Their fleet is designed to meet various needs, and customers often appreciate the ability to select their own vehicle from the reserved category, ensuring they get a model they are comfortable with.
Customer feedback provides a balanced perspective on the experience. On one hand, the **great rates**, vehicle cleanliness (with one customer noting "no smoke fine odor or sweaty socks odor"), and smooth car return process are highlighted as significant positives. A customer specifically noted that the car, despite having high mileage (100k), "ran fine without no issues and good mileage per gallon," reinforcing the value proposition of the Dollar brand. However, one common complaint among airport rental agencies, long lines, was mentioned, though the presence of multiple counter staff helped mitigate the wait time.
A critical note of caution for all Missouri renters revolves around potential damage claims. One unfortunate customer reported a fraudulent damage claim months after returning a vehicle that was already in poor condition upon pickup. The customer had documentation (video and pictures) and received verbal confirmation from the return agent that there were no issues, yet was later charged a substantial fee. This incident underscores the absolute necessity for renters to:
Document the vehicle's condition extensively (photos and video) both at pick-up and drop-off, focusing on pre-existing damage.
Demand a written and signed inspection report or receipt from a representative upon returning the vehicle, explicitly confirming there is no new damage, regardless of any verbal assurances.
Be aware of the corporate structure (Dollar is linked to Hertz) and understand that communication regarding pre-existing damage must be formalized in writing at the time of the rental to protect against later, costly claims.
The branch is located at:
1 Nassau Cir, Kansas City, MO 64153, USA
It operates as a central point for both car rental and broader transportation services from the airport. Key accessibility features include:
- Wheelchair accessible entrance, ensuring a smooth transition from the terminal for customers with mobility needs.
- Wheelchair accessible parking lot, providing dedicated and convenient spaces for customers with disabilities.
- On-site parking is available for customers, simplifying the process of pick-up and drop-off.
- The location is served by airport shuttle buses, connecting it directly to the terminal for easy access upon arrival.
- **Car Rental Agency:** Offering a diverse fleet that includes economy, compact, mid-size, full-size sedans, SUVs, minivans, trucks, and luxury cars.
- **Transportation Service:** Providing the immediate ground transportation link for air travelers, essential for completing the journey from the airport to destinations across Missouri.
- **A Variety of Vehicle Types:** Customers can rent standard cars, SUVs for family trips, and large vans, including those that seat up to 15 passengers for maximum group accommodation.
- **Flexible Payment Options:** Accepts all major forms of payment, including Credit Cards, Debit Cards, and NFC Mobile Payments, offering financial flexibility.
- **Additional Rental Options:** Customers can add on extras such as GPS rental units, child seats (infant, child, and booster), and opt for an additional driver.
- **Active Military Discounts:** A significant benefit for the military community, offering special discounted rates and benefits for active-duty personnel, veterans, National Guard & Reserve, and government officials for both official and leisure travel.
- **Identifies as Women-Owned:** This designation reflects the location's commitment to supporting diverse business ownership and may appeal to customers who value that community focus.
- **Great Rental Rates:** Dollar is consistently recognized for offering some of the most budget-friendly rental rates, providing excellent value for money in the competitive Kansas City market.
- **Vehicle Choice:** Renters often have the flexibility to choose a specific vehicle within their reserved category on the lot, ensuring satisfaction with the exact car model.
- **On-Airport Convenience:** Located within the airport's central rental car facility, streamlining the process of picking up and dropping off the vehicle without a lengthy off-site shuttle ride.
For reservations, questions regarding military discounts, or general inquiries about a rental, please use the following contact details for the Dollar Car Rental Kansas City International Airport location:
Dollar Car Rental - Kansas City International Airport
Address: 1 Nassau Cir, Kansas City, MO 64153, USA
Toll-Free Phone: (866) 434-2226
Mobile Phone: +1 866-434-2226
Dollar Car Rental - Kansas City International Airport Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Parking
- On-site parking
Dollar Car Rental - Kansas City International Airport Photos










Dollar Car Rental - Kansas City International Airport Location
Dollar Car Rental - Kansas City International Airport
1 Nassau Cir, Kansas City, MO 64153, USA
Dollar Car Rental - Kansas City International Airport Reviews
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★ 5★ 4★ 3★ 2★ 1On July 11 2025 I rented a vehicle with Dollar Car rental, they did not have the vehicle I rented available and the vehicle I was provided with was in terrible condition. I was quite upset and the representative even gave me a credit back for the inconvenience and the condition of the car. I took video and pictures of the condition of the car and when I returned the vehicle I asked the person checking in the car if there was anything I needed to do because the condition was so bad I didn't want to be held responsible, because again I had video. Three months later I am receiving a charge from Hertz/Dollar corporation in the amount of $577.07 claiming that I caused damage to the vehicle. This is a fraudulent claim, and upon speaking with the representative at Hertz they said that I should have gotten something in writing from the person when I returned the car. They had verbally told me that it was not a problem. I hope that the state of Missouri will not allow such business practices to be predatory against consumers.
September 22 · Cassandra LJust so you know Dollar car rental is really Hertz. Not sure why they haven’t gotten rid of the Dollar brand altogether. Maybe it’s like Truist is the new Wells Fargo but they never had the budget to change all bank logos! Okay am digressing.Always long lines at the rental counter but at least there were about 3 people. Rates are great, you get to choose which car based on the category you rented. Their compact car was a Kia and it wasn’t compact at all for my needs - clean, no smoke fine odor or sweaty sucks odor even with linen car seats. The car I rented already had 100k miles but ran fine without no issues and good mileage per gallon. Car return was also smooth.
September 13 · Mary-Ann L.I am very dissatisfied with my recent experience with this rental car location. When I arrived to pick up my reservation, there was no one at the counter to assist me. I waited a long time, and during that period there were no updates, no apologies, and no employees available to help customers. For a company of this size, this kind of service is unacceptable.This situation completely disrupted my travel plans. I reserved a car in advance with the expectation of a smooth process, but instead I was left stranded with no assistance. Not only was my time wasted, but the lack of customer care showed me that this company has little regard for the people who rely on their services.What makes it worse is that I paid for a service I never truly received. A reservation should mean that a car and staff are available when the customer arrives—not that the customer is left waiting indefinitely. The complete absence of professionalism and accountability ruined my experience.I would not recommend this location to anyone. If you value your time, money, and peace of mind, look elsewhere for a rental car company that actually values its customers.
September 27 · Shawanna LillyI recently rented in Kansas City through Dollar. It was a great experience. Check-in person was very friendly and insisted on driving the car up to the curb so my 85 year old mom would not have to walk. We had an emergency at home and our 10-day trip sadly turned into a 4-day trip. Upon returning the car, they actually reduced my cost for days not used (from experience, I know not all companies do this). The guy I returned the car to offered to drive us to the departures door at the airport (instead of taking the bus and dealing with luggage on and off). I was so impressed with the "above and beyond" service. We will definitely use Dollar in the future when we visit family in Kansas City!
September 22 · Janis WalterIf you go to Dollar car rental, ask for Thomas!!! He was very helpful and patient with us 😊. We had to change driver's and the way we were going to pay. It was his lunch time but waited for us to get things straight. He went over and above his job. He is the best!!!
October 13 · Micheal Fox
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