Avis Car Rental Introduce
For travelers flying into or residents of Northern Illinois in need of reliable ground transportation, the **Avis Car Rental** counter at the Chicago Rockford International Airport (RFD) is a primary option. This location serves as a critical transportation hub, offering a diverse fleet of vehicles—from economy cars perfect for zipping around Rockford and its suburbs to spacious vans necessary for large Illinois family trips or essential business logistics.
Operating as a full-service **Car rental agency** and **Van rental agency**, the Avis RFD branch strives to combine the reliability of a major brand with the necessary on-site convenience of an airport location. For those living in the Illinois area, particularly in Rockford, Belvidere, or other surrounding Winnebago County communities, renting from the airport can often be the most straightforward path for long-distance travel or business-related needs, leveraging the ease of airport access and the guarantee of a broad vehicle selection.
Avis is known globally for its dedication to customer loyalty, notably through programs like Avis Preferred. However, the customer experience at any given location can vary, and it is crucial for Illinois users to be aware of the on-site policies. While some customers, particularly long-term renters, laud the "Top Notch" service, professionalism, and "Easy in and out" experience, it is advisable for all customers—especially those utilizing different forms of payment or traveling with multiple drivers—to confirm specific documentation requirements ahead of time to ensure a smooth, problem-free transaction.
The facility itself is designed for ease of use, providing essential amenities like full accessibility and secure payment options, making it a dependable choice for a wide spectrum of Illinois travelers. Furthermore, Avis's commitment to honoring service members through **Active military discounts** is a highlight for the large veteran community across Illinois.
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### Location and Accessibility
The Avis Car Rental desk is optimally located within the terminal of the Chicago Rockford International Airport (RFD), offering maximum convenience for arriving passengers. The address places it easily reachable via I-90 and US 20, serving as the gateway for travel across Northern Illinois and to the greater Chicago metropolitan area.
The physical address is:
Address: 2 Airport Cir, Rockford, IL 61109, USA
The counter is strategically placed to ensure immediate access:
The Avis counter is located inside the airport terminal, typically near the baggage claim area. Rental cars are parked on-site, just a short walk from the counter.
The operating hours are important for Illinois travelers planning their itinerary:
- **Monday to Friday:** 8:00 AM – 5:00 PM
- **Saturday:** 8:00 AM – 12:00 PM
- **Sunday:** 8:00 AM – 12:00 PM
As an airport facility, it is designed with high standards of public access, featuring a **Wheelchair accessible entrance** and **Wheelchair accessible parking lot** to accommodate all customers equally. For those needing to drop off vehicles outside of the operating hours, **After-hours returns** are generally available, with specific instructions for placing keys and completed contracts in a designated drop box or following procedures outlined by the on-site staff.
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### Services Offered
As a key component of the transportation services at RFD, Avis provides a comprehensive suite of rental and customer support options tailored to meet the diverse needs of the Illinois market:
- **Diverse Vehicle Fleet:** The rental options span numerous categories, including Small to Full Size cars (like the Toyota Corolla or Toyota Camry), a variety of SUVs (including the Ford Edge and Chevrolet Suburban), Luxury & Convertibles, Electric Vehicles (EVs like the Tesla Model 3), and Hybrid models (like the Toyota Prius Hybrid).
- **Group and Commercial Vehicle Hire:** The location functions as a dedicated **Van rental agency** offering Minivans (e.g., Chrysler Pacifica) and large capacity 12- and 15-**Passenger Vans** (e.g., Ford Transit or Chevrolet Express), which are crucial for large group travel, school outings, or moving goods across the state.
- **Onsite Services:** The rental counter and vehicle staging areas are located **Onsite** within the airport premises, eliminating the need for off-site shuttles and providing a seamless "Easy in and out" process that frequent travelers highly value.
- **Payment Flexibility:** Avis accepts both major **Credit cards** and **Debit cards** for payment and deposit, though customers using debit cards should note that additional authorization holds and specific restrictions, such as limits on additional authorized drivers, may apply.
- **Avis Preferred Service:** For loyal customers, the Avis Preferred program allows for expedited service—often enabling renters to skip the counter line and proceed directly to their vehicle for a faster pick-up process.
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### Features / Highlights
Several features make this particular Avis location a strong contender for car rentals in the Illinois region:
- **Strong Military Support:** Avis offers substantial **Active military discounts**, often providing up to 35% off PAY NOW rates for active-duty members, veterans, National Guard, Reservists, and their immediate families who enroll through partner programs like WeSalute (Veterans Advantage). This is a valuable incentive for service members and their families in Illinois.
- **Efficient Airport Access:** Being located directly at the Chicago Rockford International Airport terminal means that customers benefit from the convenience of an air-to-ground transition that is often faster than larger, more congested hubs like Chicago O'Hare or Midway.
- **Vehicle Diversity for Illinois Weather:** The fleet includes 2WD and 4WD options, making it easy for customers to select a vehicle (like an SUV) better suited for navigating winter conditions, which are common across Northern Illinois.
- **Commitment to Accessibility:** The provision of both a **Wheelchair accessible entrance** and **Wheelchair accessible parking lot** ensures that the service is welcoming and convenient for all members of the Illinois community.
- **High Praise for Consistency:** While individual experiences may vary—as reflected in customer feedback regarding counter-staff discretion on documentation—many long-term and frequent renters consistently cite the Rockford Airport location as having some of the **best customer service** and cars in the industry, highlighting its reliability for repeat business.
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### Contact Information
Illinois customers can reach the Avis Car Rental location at Chicago Rockford International Airport using the following information for reservations, general inquiries, or to confirm specific rental policies, especially those concerning payment and document requirements.
Address: 2 Airport Cir, Rockford, IL 61109, USA
Phone: (815) 962-8447
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### What is Worth Choosing
For individuals in the Illinois area, especially those centered around Rockford and the surrounding communities, the Avis location at RFD is a strong choice when:
- **Flying In or Out of RFD:** The **Onsite services** and the location within the terminal make for the fastest possible transition from airplane seat to driver's seat, saving crucial time compared to off-airport rental agencies.
- **You Qualify for Military Discounts:** The established and generous **Active military discounts** through Avis's partnership programs provide excellent value that should be leveraged by eligible Illinois service members and veterans.
- **Group Travel or Moving Requires a Van:** The availability of both minivans and large 12- or 15-**Passenger Vans** is ideal for corporate events, church groups, or large family excursions to places like Starved Rock State Park or a quick trip to Chicago.
- **You are an Avis Preferred Member:** The location supports the Avis Preferred Service, which guarantees a swift, streamlined pick-up process—a significant advantage for frequent business travelers in Illinois who wish to bypass the rental counter entirely.
While the business generally receives high marks for vehicle quality and overall speed, first-time renters or those using payment methods not strictly matching the primary driver's name are strongly advised to call the local phone number ahead of time to confirm all specific documentation requirements, ensuring their experience is as seamless as the 'Top Notch' reviews suggest.
Avis Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Photos



Avis Car Rental Location
Avis Car Rental Reviews
pricecleancheckairportemployeecounterpick upsmileneedsgentleman
★ 5★ 4★ 3★ 2★ 1I am a preferred customer with Avis, and I have never been treated so poorly than I did by the employee at the Avis rental at Rockford International Airport. He spoke rudely to me, denied my reserved rental because he my husband’s name was on my credit card and he wasn’t physically present. (We live in FL, and I was traveling for work) The guy clearly hates his job and maybe he should get out of customer service. I rent 10-12 cars from them annual just myself and I will be switching to another company for sure!
August 14 · Kimberly GrayTop Notch car rentals at the Rockford airport location. Customer service and cars are the best in the Industry. Easy in and out. Never a problem. I have rented cars all over the country for the last 30 years and the Rockford Airport location is by far the best location to get your rental car.
April 26 · Andre PusemanAmazing experience at this location. Royce has helped me many times getting a vehicle while I’m in town. He even waited after hours to make sure I got my rental.
October 04 · A FloridamanI have had so many good experiences working with Royce over the years to get the perfect car for whatever occasion. Skip the other rental car places and go see him at Avis.
July 14 · Bryan CutlerEmployee at the counter is always friendly and he is the one always there it seems like. Car was clean and up to date. I really liked the car! I had to extend my stay and it was really easy to do by calling their number, it was all automated, it took me like 5 minutes total to extend the rental dates. Im happy with Avis.
July 01 · Christina T
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