Enterprise Rent-A-Car Introduce
Welcome to the local guide for Enterprise Rent-A-Car in New Britain, Connecticut. For residents, commuters, and visitors in the central Connecticut region, finding a reliable, conveniently located, and customer-focused rental service is essential, whether you need a temporary replacement vehicle after an accident, an extra van for a move, or a car for a weekend trip exploring the beautiful New England landscape. This branch is part of a trusted national network but operates with the dedicated, friendly service that locals appreciate.
This particular Enterprise location in New Britain is distinguished by its commitment to service and its convenient community focus. It’s an ideal choice for those who need a car while theirs is in the shop, or for businesses and individuals requiring temporary van solutions. The dedication to making the rental process as smooth as possible, from initial pick-up to final drop-off, is what sets this neighborhood location apart from an airport counter.
Customer feedback often highlights the "super convenient" process and "excellent customer service," making it a hassle-free option for busy Connecticut residents. The ability for the company to deliver a vehicle directly to a repair shop, as one customer noted, significantly simplifies the often-stressful experience of car repairs and insurance claims—a testament to their focus on replacement rentals and customer convenience.
For drivers who unexpectedly need a vehicle, especially when dealing with insurance claims, this branch specializes in coordinating with insurance companies to help you get back on the road. Many insurance providers partner directly with Enterprise, meaning the company can often bill the insurer directly, reducing out-of-pocket hassle for the renter. This focus on "Replacement Rentals" is a significant benefit to the local community.
The Enterprise Rent-A-Car branch is centrally located at 275 S Main St, New Britain, CT 06051, USA. This location places it conveniently for residents of New Britain, as well as surrounding towns like Newington, Southington, and Berlin. Its position on South Main Street offers relatively easy access from major roadways, including the nearby Route 9, which provides a direct link to the greater Hartford area and central Connecticut's highway network.
For those utilizing local public transit, the location is accessible, being situated in a commercial corridor of New Britain. The city is served by CTfastrak buses, with routes connecting New Britain to Hartford and other key points, making it feasible to reach the branch without relying on a personal vehicle. When planning your rental, always check the exact operating hours, which typically are:
- Monday: 7:30 AM - 6:00 PM
- Tuesday: 7:30 AM - 6:00 PM
- Wednesday: 7:30 AM - 6:00 PM
- Thursday: 7:30 AM - 6:00 PM
- Friday: 7:30 AM - 6:00 PM
- Saturday: 9:00 AM - 12:00 PM
- Sunday: Closed
A critical accessibility feature of this location is the provision for customers with mobility needs. The facility includes a Wheelchair accessible entrance and a Wheelchair accessible parking lot, demonstrating a commitment to serving all members of the Connecticut community. For after-hours returns, a dedicated key drop box is available for maximum flexibility, though renters should note that responsibility for the vehicle ends only after an Enterprise employee inspects the car on the next business day.
As a comprehensive transportation provider, this Enterprise location offers a variety of rental solutions to meet the needs of the New Britain and wider Connecticut area.
- Car Rental Agency Services: Providing a full fleet of passenger vehicles, from economy cars for efficient commuting to full-size sedans, SUVs for family travel across Connecticut, and minivans.
- Van Rental Agency Services: Catering to moving, business, or group travel needs with various types of vans, including cargo vans and minivans.
- Insurance Replacement Rentals: Specialized service for customers whose personal vehicles are undergoing repair following an accident. The company often coordinates directly with insurance companies for billing and convenient vehicle delivery to collision repair centers, as per customer experiences.
- Short-Term Rentals: Rentals for daily, weekly, or short-term needs, perfect for quick trips or when a personal car is unavailable for maintenance.
- Long-Term Rentals and Business Solutions: Customized programs and rates for businesses needing vehicles for extended periods or for frequent rental use.
- Scheduled Pick-Up Service: Many Enterprise locations, especially neighborhood branches like this one, offer a complimentary scheduled pick-up service during regular business hours, making it easier to get to the location to start your rental.
- After-Hours Vehicle Returns: For maximum convenience, the location offers a secure key drop box for returns outside of normal operating hours.
The New Britain branch offers several unique features and operational standards that contribute to a positive customer experience for local Connecticut users.
- Identifies as Women-Owned: This is a notable point of pride, contributing to the diversity of local Connecticut businesses.
- Active Military Discounts: Acknowledging and supporting the service of military members, this location provides special discounts for active military personnel.
- Superior Convenience and Efficiency: Customers frequently praise the ease of the process, specifically mentioning the simplicity of getting a car and returning it. The local staff are known for being helpful and knowledgeable.
- Insurance Claim Expertise: The staff is well-versed in the process of replacement rentals, often delivering vehicles to repair shops like Caliber Collision and coordinating return logistics, which significantly reduces customer stress during vehicle repairs.
- Flexible Payment Options: The location accepts a wide range of payment methods, including Credit cards, Debit cards, and NFC mobile payments, providing flexibility for all customers.
- Commitment to Accessibility: Featuring both a Wheelchair accessible entrance and a Wheelchair accessible parking lot, ensuring the facility is welcoming to everyone in the community.
To make a reservation, inquire about a vehicle, or arrange for their renowned pick-up service, local Connecticut customers can use the following information:
Address: 275 S Main St, New Britain, CT 06051, USA
Phone: (860) 827-1295
Mobile Phone: +1 860-827-1295
For residents and businesses in the New Britain area and central Connecticut, choosing this Enterprise branch offers significant advantages that go beyond just securing a vehicle. The true value lies in the local, personalized approach to customer service.
If you're dealing with an accident and need a replacement car, the staff's specialization in working directly with repair shops and insurance companies, as highlighted by customer reviews, removes a major administrative burden. The ability to drop the rental off right at the repair center when picking up your own car is a testament to their seamless, customer-first logistics. The friendly staff and attendant service ensure you understand everything about your rental car, providing peace of mind.
Furthermore, this is a local business that proudly identifies as women-owned and demonstrates a commitment to the wider community by offering specific support, such as Active military discounts. The convenience of easy drop-off and flexible payment methods further solidifies its standing as a superior choice for reliable, stress-free car and van rental in the Connecticut region. While one customer noted a potential difficulty with modifying return plans over the phone, they offered a simple, practical local solution: "Simply bring it to the location where you want to drop it off and they will handle the rest for you. Don’t waste your time on the phone trying to rearrange drop off, just go and do it." This level of on-site problem-solving and focus on getting the customer's needs met quickly is precisely the kind of professionalism a local user in Connecticut can rely on.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
275 S Main St, New Britain, CT 06051, USA
Enterprise Rent-A-Car Reviews
insuranceteammanagertirespick upcallstarsdrivevacationpay
★ 5★ 4★ 3★ 2★ 1Enterprise provided me with a vehicle directly brought to the repair shop while my car was being repaired. The attendant was great she showed me all that I needed to know about the car I would be driving for the next few days. And when my vehicle was ready all I have to do was drop the Enterprise rental when I picked up my own car at Caliber Collision. Overall, this was a great experience!
October 09 · Dina VieiraSuper convenient to get a car and return it. Excellent customer service.The only issue is if you need to modify your return it can be a pain to confirm. Simply bring it to the location where you want to drop it off and they will handle the rest for you. Don’t waste your time on the phone trying to rearrange drop off, just go and do it.
August 09 · Sean WilmingtonService was pretty good but the car it self wasn't up to par. Hub caps missing, scratches and scuffs everywhere, there was was a some sort of sludge in the door and the check engine light was on. Told them about it they ensured it was serviced and light never turned off. I made it to my destination but it was rough. Enterprise being such a big company should take a little more pride in there cars.
July 30 · Nichole MarieGreat experience in New Britain, CT location on S Main Street. Staff are extremely knowledgeable and helpful. They were always available to answer any questions I had and made for a great experience. No issues with drop off or pickup other than lack of parking spaces available. Will definitely use this location again & highly recommend!!!! Car we rented was great (Huyndai Sonota) we enjoyed using it for our trip!
June 10 · Lisa WellsI had asked for rental to be brought to me, they wouldn’t do that , they were all rude, someone who hit my car had progressive insurance, this place was the worst after going there to pick up car, drove it home 2 miles tops, when I went to go to work there was a screw in the tire, I took a picture, it didn’t just happen it was embedded in the tire, when I called they tried to make it seem like it was my fault they sent the car out like that, he asked if tire pressure light was on, I said no, he said well don’t worry about it then,! I expressed concern about driving it home at night, in the dark, with dangerous heat , he said well go take it to town fair tire, I told him i am not spending a day sitting in town fair tire, he said, well don’t know what to tell you, call us tomorrow afternoon and see if we have another vehicle, if not you have to wait until we get one, not happy at all now 2 days missed work etc, is enterprise going to pay my bills ? When they got reservation they called me, by the time I grabbed my phone they left message and hung up, I called right back at 5:55 no one answered the phone, then they called my phone at 7:30 am I work nights and had to jump up ,?run down there to pick up a car that I can’t drive anyway!!! That’s a big safety issue, I hope they have another car tomorrow. I was wondering if I should contact a lawyer?
July 24 · Holly Tkac
More Car Rental Near Me
Simple Auto Rentals5.0 (7 reviews)450 S Main St, New Britain, CT 06051, USA
ACE Rent A Car2.0 (225 reviews)549 South St, New Britain, CT 06051, USA
Elite Auto Rentals, LLC1.0 (14 reviews)549 South St, New Britain, CT 06051, USA
Sky Car Rentals LLC5.0 (8 reviews)211 Washington St, New Britain, CT 06051, USA
Budget Car Rental1.0 (160 reviews)2600 Berlin Tpke, Newington, CT 06111, USA
Avis Car Rental1.0 (279 reviews)2594 Berlin Tpke, Newington, CT 06111, USA
Enterprise Rent-A-Car4.0 (179 reviews)2431 Berlin Tpke, Newington, CT 06111, USA
Enterprise Rent-A-Car4.0 (189 reviews)966 Queen St, Southington, CT 06489, USA
a&l rentals inc0.0 (0 reviews)515 Centerpoint Drive ste 601, Middletown, CT 06457, USA
Hertz Car Rental - Hartford - New Britian Avenue3.0 (155 reviews)1005 New Britain Ave, West Hartford, CT 06110, USA
Celebrity Rentals0.0 (0 reviews)1592 N Broad St, Meriden, CT 06450, USA
Enterprise Rent-A-Car4.0 (298 reviews)1146 Farmington Ave, Bristol, CT 06010, USA
Categories
Top Visited Sites
Enterprise Rent-A-Car4.0 (329 reviews)
BEST RENTALS INC3.0 (3 reviews)
Avis Car Rental3.0 (84 reviews)
Enterprise Rent-A-Car4.0 (482 reviews)
PV Fleet LLC0.0 (0 reviews)
Express Rent-A-Car3.0 (58 reviews)Trending Car Rental Blog Posts
How to Handle a Delayed or Canceled Flight When Your Rental Car Booking is Affected
What Every Driver Should Ask at the Rental Desk Before Signing the Agreement | LifeStar Car Rental
What Every Traveler Should Know About Vehicle Type Upgrades
How to Choose the Best Rental Car for Visiting U.S. Theme Parks, Water Parks & Family Resorts
7 Reasons to Book a Rental Car Instead of Using Ride-Share Apps
Renting a Car for a Road Trip: Best Routes, Vehicle Picks & Packing Tips | Lifestarcarrentalmn.com
