Hertz Springdale Introduce
For residents and visitors in the greater Atlanta area, particularly those near Hartsfield-Jackson Atlanta International Airport (ATL), the Hertz Car Rental location on Springdale Road in Hapeville, GA, provides a convenient and essential neighborhood option for all your vehicle needs. This location serves as a key access point for those looking to rent a reliable vehicle without navigating the intense traffic of the main airport rental car center, making it a valuable resource for local Georgia users.
As a branch of a globally recognized car rental agency, the Hapeville location offers the expected range of quality vehicles, from compact cars perfect for navigating Atlanta’s busy city streets to larger sedans or SUVs suitable for family trips across the state, perhaps a weekend getaway to Savannah or the North Georgia mountains. Being situated just outside the airport perimeter, it is also a practical choice for air travelers seeking a less crowded, more localized pickup experience.
It is important for all prospective renters to be aware of and follow the company’s policies regarding rental agreements, especially concerning late returns and billing. Feedback from customers, such as those mentioning charges for overdue rentals, replacement key fees, and even serious issues related to vehicle recovery, strongly emphasizes the critical need for clear communication and strict adherence to the contract terms. Renters should proactively contact the location well before the due date if any changes to the return schedule are anticipated to prevent unexpected fees or actions like vehicle repossession. Furthermore, when interacting with staff, maintaining professionalism and clarity is paramount to ensure the most straightforward transaction possible.
While the convenience of a neighborhood location is a major benefit, customers should ensure they document all aspects of their rental experience, from vehicle condition upon pickup to the exact time and date of return. This due diligence is critical for protecting personal belongings, given reported issues, and for managing the rental contract effectively.
Location and Accessibility
The Hertz Springdale branch is strategically located in Hapeville, GA, an area known for its proximity to Atlanta's main airport. This makes it a prime location for both local pickups and for travelers requiring a rental car immediately upon arrival but preferring a non-airport setting.
- Address: 3062 Springdale Rd SW, Hapeville, GA 30354, USA.
Being a neighborhood location, access is typically straightforward via local roads, avoiding the often-congested airport thoroughfare. The branch is accessible from major nearby highways, providing a quick route to downtown Atlanta, I-75, and I-85.
This facility demonstrates a commitment to accessibility, offering features that cater to customers with mobility needs:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Additionally, the branch provides **on-site parking**, which is beneficial for local customers who need a secure place to leave their personal vehicle while renting. It is advisable for customers to confirm the operational hours for this specific branch, as neighborhood locations often have more limited hours than their 24/7 airport counterparts. Typically, local Hertz offices in the Atlanta area operate on a Monday through Friday schedule, often with limited or no weekend hours, so planning your pickup and return within these hours is essential.
Services Offered
As a dedicated car rental agency, the Hertz Springdale location focuses on providing standard short-term and long-term vehicle rentals to meet various personal and business travel needs across Georgia.
- Vehicle Fleet: Offers a selection of vehicles typical of a major car rental brand, including economy and compact cars, mid-size and full-size sedans, SUVs, and potentially minivans, to accommodate different passenger and luggage requirements.
- Payment Options: Accepts multiple forms of payment, providing flexibility for customers:
- Credit Cards: Major credit cards are widely accepted for both qualification and final payment.
- Debit Cards: Debit cards are accepted for payment. However, it is crucial to note that using a debit card to *qualify* for the rental may be subject to additional scrutiny, local address verification, or a larger security deposit than a credit card. Customers intending to use a debit card should always call the branch in advance to confirm their specific requirements.
- Local Services: Provides standard rental services typical of a neighborhood branch, including vehicle pickup and drop-off, reservation management, and possible local vehicle delivery services (subject to availability and policy).
Features / Highlights
The key highlights of the Hertz Springdale Road location revolve around its convenience and adherence to basic accessibility standards.
- Neighborhood Convenience: Offers an easy-to-access alternative to the large, often busy Rental Car Center at ATL, which is ideal for local Hapeville and South Atlanta residents or those who want to avoid the airport traffic.
- Accessibility: Ensures a positive experience for all patrons with important physical accommodations:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Secure Parking: The availability of **on-site parking** provides a convenient and designated area for customers to complete their transactions and manage their personal vehicle while renting.
- Brand Reliability: As a Hertz location, it is backed by a major international brand, offering the assurance of a large, maintained fleet and standardized service policies, although customer experience may vary by specific branch and staff interactions.
Contact Information
Due to the critical nature of rental policies, particularly around late returns, payment requirements, and for addressing any concerns, customers are strongly encouraged to contact the branch directly using the provided information. Always confirm operational hours before visiting.
- Address: 3062 Springdale Rd SW, Hapeville, GA 30354, USA
- Phone: It is important to search for the most current direct local number for this branch before calling, as general corporate lines may not resolve local issues efficiently. (General Hertz customer service lines are widely available online for non-local issues.)
What is Worth Choosing This Location?
Choosing the Hertz Springdale location is primarily worthwhile for Georgia residents and area visitors who prioritize a localized, non-airport car rental experience. For those residing in Hapeville, College Park, or the immediate South Atlanta area, this branch minimizes travel time compared to driving to the Consolidated Rental Car Center. The availability of **on-site parking** is a notable convenience, allowing local renters to easily swap their personal vehicle for a rental.
However, potential customers must recognize the importance of meticulous contract management. The reviews indicate that this location, like many high-volume rental agencies, strictly enforces policies on late returns, key replacement, and billing, which can lead to significant fees and highly negative outcomes if ignored. To ensure a smooth experience, the customer should:
- Be fully aware of the return date and time, planning to return the car well in advance of the deadline.
- Call the branch immediately if an extension is needed, and secure a written confirmation of the new return date and the revised rate.
- Ensure all personal belongings are removed from the vehicle before drop-off, especially in the case of a late or after-hours return.
- Maintain a professional and clear line of communication with all staff members to prevent miscommunications, particularly regarding billing or vehicle status.
By approaching the rental process with diligence and respecting the stated terms, customers can leverage the convenience and accessibility of this Hapeville location to meet their travel needs across Georgia, relying on the quality of a major national brand while enjoying the relative ease of a neighborhood branch. The key to a positive outcome here is proactive, responsible rental management.
Hertz Springdale Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Parking
- On-site parking
Hertz Springdale Photos










Hertz Springdale Location
Hertz Springdale
3062 Springdale Rd SW, Hapeville, GA 30354, USA
Hertz Springdale Reviews
tow truckhuman
★ 5★ 4★ 3★ 2★ 1They charge daily for overdue rentals plus a new key plus daily whatever and will still repo your car with all your belongings. Then someone here steals all the valuables while being protected by management.Ask for Carla if you wanna get the runaround.
August 27 · Jasem MeoñoTheir service driver almost killed me getting in freeway. ZERO care for human life. Even flicked me off.
March 06 · Chris MatthewWho’s responsible for stealing all my items out the car the tow truck worker or the employees at this location my cousin child was cremated shes in the car
September 21 · Alicia CampbellMy vehicle was taken after I had already made the arrangements. I’m trying to find my personal belongings also and am getting the run around. I will have to go to this location personally.
June 26 · Jacquelyn CurrySo I got into a wreck with one of their vehicles. I'm only giving 3 stars because of the workers that tried their best to help me. My advice to you is that if you're able to after a wreck, remove your belongings from the vehicle. I had a very difficult time getting MOST of my things out of the car.. some items grew feet.. and if you have electronic devices, put a lock code, pattern or password on them.also tracking.. Sadly, your things are not safe. Most likely between where it was taken to and the wrecker that brings it to Hertz. I would hate to think that Hertz employees would take your belongings. Be safe out there.
August 11 · B H
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