Enterprise Rent-A-Car Introduce
For the diverse transportation needs of the Kansas community, particularly in the busy and growing area of Overland Park, finding a reliable and service-oriented car rental agency is essential. The Enterprise Rent-A-Car branch situated on Metcalf Avenue stands out not just as a global brand provider, but as a genuinely community-focused location. Whether you are a local resident needing a temporary vehicle following an accident, a military family utilizing a special discount, or a visitor exploring the Kansas City metro area, this agency is dedicated to making the rental process as simple and pleasant as possible.
This specific Enterprise office is distinguished by its commitment to customer care and its designation as a women-owned business, injecting a personal and dedicated approach into a worldwide service. They specialize in a comprehensive fleet, ranging from small, economical cars perfect for commuting along I-35 or US-69, to large passenger vans necessary for group trips to sporting events or family gatherings. Their location in the heart of Overland Park makes them an accessible, convenient option for residents across Johnson County who rely on having a temporary, dependable set of wheels.
Customer feedback frequently praises the high caliber of service received at this location. Local renters speak to a "top-notch" customer service experience, highlighting staff members who are patient, kind, and genuinely invested in ensuring customers feel comfortable with their rental vehicle before they drive away. Such personal touches, like receiving a super nice upgrade or having staff take extra time to explain vehicle features, illustrate why this Overland Park location is often the first choice for those in Kansas seeking reliability and friendly, personalized assistance in their rental journey.
The Enterprise Rent-A-Car branch is strategically located in a high-traffic retail area of Overland Park, Kansas, making it a central and easy-to-reach spot for a large segment of the Kansas City metro area populace. Its placement on a main thoroughfare, Metcalf Avenue, ensures excellent accessibility from various neighborhoods and commercial centers throughout Johnson County.
The precise address for planning your visit is:
14845 Metcalf Ave, Overland Park, KS 66223, USA
Being located in the southern part of Overland Park, near the junction of major roads, provides a logistical advantage, enabling quick pick-up and return whether you are heading north toward the core of the city or south into more suburban and regional areas of Kansas. The agency is situated within a local shopping strip or complex, providing dedicated on-site parking for customers, which removes the stress of finding street parking during the rental process.
Accessibility is a key focus at this location, with features provided to ensure comfort and ease for all customers:
- Wheelchair Accessible Entrance: The premises are designed to allow seamless entry and exit for everyone.
- Wheelchair Accessible Parking Lot: Designated, properly sized parking spaces are available for those requiring them.
- On-site Parking: Ample parking for personal vehicles is available, making the vehicle swap process simple and efficient.
As a dual-classified car and van rental agency, the Enterprise branch on Metcalf Ave provides a comprehensive suite of mobility solutions tailored for the Kansas consumer base. Their services cater to both personal and business needs, ensuring the right vehicle is available for any occasion.
- Diverse Passenger Car Rentals: The standard fleet includes everything from economical compact cars (ideal for fuel efficiency) and mid-size sedans to spacious full-size vehicles and luxury cars, such as convertibles or premium models, for special occasions.
- SUV and Crossover Fleet: Offering utility vehicles of various sizes, including small, intermediate, and full-size SUVs, which are perfect for family travel, weekend adventures, or navigating diverse Kansas road conditions.
- Passenger Van Rental: Providing minivans (for 7 passengers) and large passenger vans (typically 12 or 15 passengers), making it a reliable resource for Kansas-area churches, sports teams, school groups, and large family gatherings.
- Payment Flexibility: They accept multiple forms of payment, which is a major convenience for local renters, including credit cards, debit cards, and modern NFC mobile payments (e.g., Apple Pay or Google Pay). Note that specific policies regarding the use of debit cards for deposit should always be confirmed when booking.
- Military & Government Discounts: Special contracted rates and discounts, such as a 5% reduction on leisure travel base rates, are available for active-duty military, veterans, and government employees, honoring those who serve the nation.
- Insurance Replacement: A primary focus of Enterprise is working directly with insurance companies and body shops to provide replacement vehicles quickly and seamlessly after an accident, often with a commitment to pick up the renter.
This particular Enterprise location in Overland Park offers unique qualities that enhance its standing as a preferred car rental service within the Kansas region.
- Identifies as Women-Owned: Operating with this distinction often translates to a strong sense of community commitment and a focus on personalized, attentive customer service, aligning with the positive reviews highlighting staff kindness and patience.
- Active Military Discounts: Acknowledging the large military presence and veteran community in Kansas, the availability of specialized discounts for active-duty and veteran personnel for both leisure and official travel is a significant benefit.
- Highly Rated Customer Experience: Beyond basic service, customer testimonials consistently praise the willingness of staff to go the extra mile, offering personalized assistance, vehicle familiarization help, and friendly check-ins to ensure comfort and satisfaction.
- Convenience of On-Site Amenities: The presence of on-site customer parking, a wheelchair-accessible entrance, and accessible parking lot ensures that the logistics of starting or finishing the rental process are smooth for every customer.
- Advanced Payment Technology: Accepting NFC mobile payments (tap-to-pay) streamlines the transaction process, offering a quick and modern method of payment, complementing the acceptance of traditional credit and debit cards.
For current operating hours, specific vehicle availability, or to coordinate a pick-up service, customers in the Overland Park, Kansas area should use the following contact details:
Address: 14845 Metcalf Ave, Overland Park, KS 66223, USA
Local Phone: (913) 402-1322
Mobile Phone: +1 913-402-1322
For residents and visitors in Kansas, choosing the Enterprise Rent-A-Car location on Metcalf Avenue is a decision that puts high-quality service, fleet diversity, and community value first. What truly sets this branch apart is the combination of its local distinctions—identifying as a women-owned business—and the globally recognized reliability of the Enterprise brand. This local management style often fosters the kind of "top-notch" service repeatedly mentioned in customer reviews, where staff members, such as "Meyer," are praised for being friendly, courteous, and providing genuine follow-up, ensuring the customer is comfortable with their rental. For those in Overland Park, this means more than just a car; it means a personalized service experience, especially comforting during stressful times like post-accident replacement rentals.
Furthermore, the specialized benefits offered directly address the needs of significant segments of the Kansas population. The active military discounts are a direct advantage for military personnel and veterans in the area, offering tangible savings for both leisure and official travel. The extensive vehicle fleet, capable of providing everything from a cost-effective compact car for a University of Kansas student to a large passenger van for a Kansas City family reunion, ensures that virtually no transportation requirement goes unmet. Coupled with the convenience of easy access on Metcalf Avenue, on-site parking, and modern payment methods like NFC mobile payments, this Enterprise branch demonstrates a commitment to operational excellence and customer convenience. In short, this location is worth choosing because it provides the vast resources and dependable vehicles of a major rental company, delivered with the attentive, caring touch of a local, community-focused business.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
14845 Metcalf Ave, Overland Park, KS 66223, USA
Enterprise Rent-A-Car Reviews
pricephonepickupmanagementpaySUVwritingfull sizeweathercheck
★ 5★ 4★ 3★ 2★ 1I had a great experience renting with Enterprise after a car accident. Customer service was top notch. They were quick with the process & made it painless. The gentleman who was helping me didn’t mind a bit when I asked if he’d help me familiarize myself with the vehicle, as I had never driven one before. He was patient, kind, and seemed like he genuinely wanted me to feel comfortable before leaving. Thank you!
April 29 · Sheryl LorenzMeyer is the man!!! Not only very friendly and courteous, he gave a super nice upgrade to a convertible Mustang 🐎. Call me the next day just to check in on how did the day go and follow-up. New office installations, a few doors down the same mall steip, is also bigger and nicer.
August 27 · Paulo OliveiraHad a car reserved with confirmation and all. Landed at Olathe 5:00 PM on a schedule and there was no car for me. Also nobody answered the phone to help. Not the first or second time Enterprise has done this to me. Shame on me for using Enterprise
September 17 · Jeff KesterFriendly customer service at the14845 metcalf Ave overland park kansas location, but the lobby stinks of mold/mildew and has a sticky fly trap full of dead insects on display in left corner beside waiting area. the Rental car stunk of weed and gave me a contact high any time I drove it. turned the vehicle in early just to get it outta my life. now left with no transportation.
September 24 · Jessica KruseThis location engages in discriminatory treatment toward people of color and operates unethically. I was targeted with an attempt to charge me for a hail dent that clearly existed before I took possession of the vehicle. Such dishonest and prejudiced behavior is completely unacceptable and should not be tolerated.
July 02 · Sam Walton
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