Dollar Rent a Car Introduce
For Southern California residents and travelers navigating the greater Los Angeles and Ventura County area, the Dollar Rent a Car location on East Los Angeles Avenue in Simi Valley serves as a key resource for affordable and convenient vehicle access. Operating as a dedicated car rental agency, this branch is known for providing budget-friendly rates and a varied selection of vehicles, making it an excellent choice for family vacations, weekend road trips, or temporary local transportation needs.
The Dollar brand, a major name in the global rental industry, is built on the premise of offering exceptional value. The Simi Valley local branch reflects this mission while adding a distinct community focus: it proudly identifies as a veteran-owned business. This ownership perspective often translates into a service model that emphasizes integrity, respect, and direct engagement with the local community, particularly those with military affiliations.
The available fleet is extensive, typically mirroring the national Dollar selection to ensure customers can find a car for almost any scenario. This includes fuel-efficient economy and compact sedans for budget travelers, comfortable mid-size and full-size cars, and a wide array of SUVs and Minivans—like the Chevrolet Suburban or Chrysler Pacifica—which are highly sought after by California families heading out for weekend excursions.
However, potential renters in the area should be aware of a critical nuance with this specific "Home Location Exception" (HLE) branch. Unlike many 24/7 airport locations, local branches may operate with limited staff and restrictive business hours, a factor which has been highlighted in customer feedback. While the personal, honest service—such as a staff member going above and beyond to return a forgotten credit card—is often praised, the branch's policy regarding after-hours returns (specifically the lack of a key drop box and the implication that charges accrue until reopening) can create significant inconvenience for travelers on tight schedules. Customers should therefore confirm the exact operating hours and strictly adhere to the return window to ensure a smooth, cost-effective experience. Clear communication with the local team is essential for a stress-free rental from this Simi Valley location.
The Dollar Rent a Car office is centrally located on a primary thoroughfare in Simi Valley, offering great visibility and easy vehicular access. Situated in a commercial area, it is convenient for local residents and those traveling through Ventura County.
The physical address is:
1407 E Los Angeles Ave Suite C, Simi Valley, CA 93065, USA
A significant and praiseworthy feature of this local business is its comprehensive focus on accessibility and inclusion, ensuring a comfortable experience for a wide range of customers.
The key accessibility and inclusion features include:
- Wheelchair accessible entrance, providing easy access to the rental counter.
- Wheelchair accessible parking lot, with designated, convenient spaces.
- Wheelchair accessible restroom, ensuring comfort during the check-in or check-out process.
- Wheelchair accessible seating in the office area.
- Commitment to an inclusive environment, identifying as LGBTQ+ friendly and a Transgender safespace, fostering a welcoming atmosphere for all community members.
This extensive set of features makes this Simi Valley branch a standout choice for renters who prioritize inclusivity and physical accessibility.
The Dollar Rent a Car agency in Simi Valley provides a full suite of services centered around making vehicle rental flexible and affordable for the leisure traveler and local resident.
Services typically offered include:
- Wide Range of Vehicle Classes: Access to Economy, Compact, Mid-size, Standard, and Full-size sedans, as well as SUVs (Compact, Mid-size, and Full-size models like the Nissan Armada or Chevrolet Suburban), and Minivans (like the Chrysler Pacifica or similar).
- Specialty Vehicles: Availability often extends to Luxury models, Convertibles (such as the Ford Mustang Convertible or similar), and various Truck and Cargo Van options for specialized needs.
- Optional Rental Equipment: Customers can rent child safety seats, including infant, child, and booster seats, to ensure young passengers are safe and comfortable for the trip.
- Driving Aids: Vehicles designed to meet the needs of physically challenged drivers may be available, typically requiring a 48-hour advance notice to ensure equipment installation.
- Flexible Payment Methods: Accepts all major Credit Cards, Debit Cards (subject to certain restrictions on premium vehicles and requiring a credit check/deposit), and NFC Mobile Payments for quick, tap-and-go transactions.
- Association & Membership Discounts: Offering exclusive savings and deals for members of organizations like AAA, Union Plus, and others, helping to further reduce the cost of the rental base rate.
- Dollar Express Rewards Program: A loyalty program that allows frequent renters to earn free rental days and streamline the checkout process for faster, more efficient service.
Beyond the standard rental operations, the Simi Valley Dollar location distinguishes itself through its specific business highlights, community focus, and customer conveniences.
Key features that highlight this location include:
- Veteran-Owned Business: A local distinction that often signifies a commitment to high standards of service, honor, and community involvement.
- Military Discounts: Specific active military discounts are offered, recognizing and providing savings for those serving or who have served in the armed forces.
- Family-Friendly Offerings: The agency provides both discounts for kids and a family discount, making it a budget-conscious choice for families traveling with children.
- Free On-site Parking: Customers can benefit from both a free parking garage and a free parking lot, offering convenience and security when leaving their personal vehicle while renting.
- Commitment to Inclusivity: The location's identification as LGBTQ+ friendly and a Transgender safespace ensures a respectful and welcoming environment for all patrons.
- Customer Service Integrity: Demonstrated acts of honesty, such as the prompt return of misplaced personal items, reinforce the reliability of the local staff (though organizational issues with scheduling and policy execution have also been noted).
For reservations, inquiries about the fleet, or to confirm the specific operating hours and return policies, customers can contact the Dollar Rent a Car Simi Valley location using the information below. Due to potential variations in operating times, especially on weekends, calling ahead is strongly recommended.
Address:1407 E Los Angeles Ave Suite C, Simi Valley, CA 93065, USA
Phone:(805) 261-0526
Mobile Phone:+1 805-261-0526
Choosing the Dollar Rent a Car HLE in Simi Valley is particularly advantageous for the Californian renter who prioritizes value, discounts, and an inclusive, accessible rental experience. As a veteran-owned business, it offers a strong sense of community alignment, backed up by tangible benefits like active military and family discounts, which provide meaningful savings.
The agency’s commitment to comprehensive physical accessibility—including wheelchair-accessible entrances, parking, restrooms, and seating—is a significant advantage, ensuring the rental process is comfortable and manageable for everyone. This dedication to inclusion, highlighted by its LGBTQ+ friendly status, creates a welcoming atmosphere that some customers may find superior to other area options.
Furthermore, the availability of a wide variety of vehicles, from economical sedans like the Chevrolet Spark to large family vehicles like the Chevrolet Suburban, ensures that nearly all transportation needs for the Simi Valley area and beyond are met. For those who can commit to picking up and returning the vehicle within the specific, non-negotiable business hours and who take advantage of the debit card payment option and on-site parking, this Dollar location offers a tremendous blend of low-cost car rental and outstanding customer integrity, making it a smart and socially conscious choice for your next California trip.
Dollar Rent a Car Details
From the business
- Identifies as veteran-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Crowd
- LGBTQ+ friendly
- Transgender safespace
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Discounts for kids
- Family discount
Parking
- Free parking garage
- Free parking lot
- On-site parking
Dollar Rent a Car Photos






Dollar Rent a Car Location
Dollar Rent a Car
1407 E Los Angeles Ave Suite C, Simi Valley, CA 93065, USA
Dollar Rent a Car Reviews
pricebranch managerselectionnissanpassengerSUVvanpaydoor
★ 5★ 4★ 3★ 2★ 1I felt truly welcomed and taken care of when I came here to rent a car during a difficult time. I’m going through a divorce and dealing with my car being repossessed. The staff was fair, the process was smooth, and the prices were surprisingly affordable. About a month later, they went above and beyond by contacting me after finding my credit card on the seat of the car I had rented—and promptly returned it. That level of honesty and service really stood out. They’ve definitely earned my trust, and this is now my go-to spot for rentals. Great car selection at great prices.
May 20 · Carina NusinovI booked a suburban for our trip to Las Vegas for my husband’s football teams game. While booking no where on the reservations does it state that this location is run like a skeleton store with not normal business hours. I appreciated the representative that helped he first called me yesterday morning to confirm the reservation and said we could pick it up early at 12 noon for no charge as it was ready. He was also transparent and explained that they close on Saturday at 2pm and HAVE NO KEY DROP BOX so if we don’t make it back by 2pm we have to pay for the car until until next Tuesday! I then said no problem even though it was inconvenient we would return it to an open store…he responded no I wasn’t allowed to do that🙄 very inconvenient I’ve never experienced this with other companies i usually use.Now we head to Vegas knowing we have to wake up at the crack of dawn for our already short trip so we don’t inconvenience the rental car company.Next day we get woken up by the “regional manager” Mash Rassoli calling and leaving a voicemail….” This is Mash the regional manager for Dollar rent a car Simi Valley. Please call back Because if We get your car back Before Before 9:30 in the morning due to some other reservations booked at 1 o'clock will not work and I will extend you to Tuesday so please give me a call and let's talk and I'll do my best. Thank you.”We wake up and call him back immediately. I explained To him we were already super inconvenienced having to be back by 2pm which is what we arranged with his employee and being back at 9am would mean i would have to leave Las Vegas at 2am! We went back and forth about their terrible service, having no drop box, closing so early, and he could care less he was so nasty and rude and i said i would never use his location ever again and would tell other in the area to never use them.Been on the phone with the escalation department for an hour… IM NEVER GOING BACK TO THIS LOCATION AGAIN! Also as someone that’s been in customer service for years they should definitely get rid of the regional manager and promote the rep that originally helped us he was kind, informative, and helpful. Thank you Armin, sorry you have to work for that man.
August 29 · Ciji MorganIncredible Management and very professional!!! But overall, such an honest and genuine crew of salespeople 🙏🏼💪🏽🔥Thank you so much ❤️
October 18 · Jon USMCI have rented about three times at the Dollar, Simi Valley. Each time has been a mixed bag with the manager and his assistant seemingly doing their best to help me, but usually there is an excuse for falling short of my expectation such as not having in stock what I reserved and expecting me to pay more for the "upgrade". One time, I found myself in a bizzare argument with a man identified as the District Manager. He asked me how far I was driving? A question I had never even been asked before at competing Avis and Enterprise - ever. Then he proceeded to insist that my destination was more miles (and wear and tear on the car) than I had said. Another time, when I tried to do them a favor and explain as a customer why it was not acceptable for them to charge me differently than promised, the assistant manager literally said ,"Why are you busting my chops?" Enough, I'm back to Enterprise where I know what to Expect.
May 14 · Robert SandersI like to support local business in Simi Valley but I had a terrible experience with this location. I reserved a Hyundai Santa Fe for an out of town sporting event 2 months in advance. I followed up 2 weeks before the pick up to make sure we were good. On the Friday when I arrived the Santa Fe had was not available. OK no problem as I have had this problem before. The Direct Manager, Masih Rassoli was helping us and said no problem we can give you a passenger car. I told him we had equipment and a passenger car would not work. This is why I rented a SUV. He then told me for a Nissan Pathfinder or Mini Van was going to cost me $20 extra per day!! I have rented plenty of vehicles for business and pleasure and if a rental company does not have the class you rented they will upgrade at no charge. Masih told me he was the boss and the other vehicles he could get more money on the weekend. I reached out to corporate and they apologized and offered a certificate. I will try the Dollar Rental again but will NOT go to VALLEY HOLDINGS the licensee of the Simi Valley store.
April 16 · larry chong
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