Avis Car Rental

- 665 S Arroyo Pkwy, Pasadena, CA 91105

For residents and visitors of Pasadena and the surrounding San Gabriel Valley, the Avis Car Rental branch on South Arroyo Parkway serves as a local, convenient hub for all temporary vehicle needs. As an established Car Rental Agency and a recognized Van Rental Agency, this location is equipped to assist California users whether they need an economy car for a quick weekend getaway, a comfortable sedan while their personal vehicle is in the shop, or a spacious minivan or SUV for family adventures or a move.

The Avis brand is globally recognized, and this local Pasadena branch strives to provide the expected quality of a major rental provider. The vehicle fleet generally includes a range of options suitable for navigating Southern California's diverse landscapes, from compact models that save on fuel in city traffic to premium SUVs for comfortable drives up the coast or into the mountains. Availability of diverse vehicle types, including minivans and full-size SUVs, ensures that most reservation needs can be met for local residents, especially those requiring specialized vehicles.

However, potential customers should be aware that, as is sometimes the case with high-demand locations, this branch has received critical feedback from real users. Specific reviews highlight concerns regarding transparency and vehicle availability, which are key factors for a stress-free travel experience. One customer reported an issue with a $450 cleaning fee charged without warning after the vehicle had been inspected and cleared by the local office—a clear sign of inconsistent post-rental processing. Another user expressed significant dissatisfaction after booking an SUV in advance, only to be offered a sedan at the same price due to unconfirmed vehicle availability, a breakdown in service that resulted in an "unfair deal." While the convenience of the location is clear, these accounts suggest that renters should exercise due diligence, confirm reservations multiple times, and meticulously document the condition of the vehicle upon return, ideally with staff acknowledgment.

Despite these reported service challenges, the agency does offer attractive features, including specialized discounts and a commitment to accessibility. It is a vital resource for temporary local transportation in a highly car-dependent region like California.

Location and Accessibility

The Avis Car Rental office is strategically situated in a prominent area of Pasadena, making it easily reachable for residents across the city and neighboring communities like South Pasadena and San Marino. The precise address for easy GPS navigation is:

Address: 665 S Arroyo Pkwy, Pasadena, CA 91105, USA

The location on South Arroyo Parkway provides direct access to major routes. It is positioned just south of California Boulevard, making it a simple drive from the end of the 110 Freeway (Pasadena Freeway). This ease of access is crucial for Angelenos navigating the complex freeway system.

In terms of physical access for all community members, the facility is equipped with important accommodations. The branch features a certified Wheelchair Accessible Entrance, ensuring that all customers can enter the premises without difficulty. Additionally, dedicated spots are available in the adjacent lot, marked by a Wheelchair Accessible Parking Lot, highlighting the commitment to serving all mobility needs in the Pasadena area.

Services Offered

The Avis location on S Arroyo Pkwy offers a range of standard and specialized rental services to meet the varied demands of the Southern California market:

• Comprehensive Vehicle Fleet: Providing vehicles across all major rental groups, including economy, compact, intermediate, full-size sedans (e.g., Toyota Camry), SUVs (e.g., Toyota RAV4), and Premium/Luxury options.
• Van and Specialty Vehicle Rental: Operating as a Van Rental Agency, the branch provides larger vehicles, such as minivans (e.g., Chrysler Pacifica) and passenger vans (e.g., Ford Transit), which are essential for group transportation, large family outings, or moving tasks.
• Pick-Up Service: The branch typically offers a free local pick-up service, allowing customers who cannot reach the office independently to arrange transportation from their home or business to the rental counter.
• Diverse Payment Options: The facility accommodates various payment methods, accepting all major Credit Cards as well as Debit Cards for deposits and payment, offering flexibility for local renters (though debit card rentals are subject to specific policy requirements).
• Toll Payment Solutions (e-Toll): As Southern California has numerous toll roads and express lanes, Avis provides optional electronic toll collection services to ensure renters can travel seamlessly without worrying about missed tolls.

Features / Highlights

This specific Avis branch highlights several key customer-focused features:

• Active Military Discounts: The agency provides valuable savings by offering Active Military Discounts, a notable benefit for service members and their families traveling for leisure or temporary duty in California.
• High Accessibility Standards: Catering to all members of the community, the location is fully equipped with a Wheelchair Accessible Entrance and designated Wheelchair Accessible Parking Lot.
• Flexibility with Debit Card Payments: The acceptance of both Credit Cards and Debit Cards (subject to local rental policies) provides greater financial flexibility for Pasadena users who may not wish to use a credit card for the large hold deposit.
• Local Community Presence: The S Arroyo Pkwy location provides a convenient neighborhood alternative to the larger, more congested airport rental hubs, making it a practical choice for local Pasadena renters.

Contact Information

For general inquiries, reservation assistance, or to utilize the local pick-up service, you can contact the Avis Car Rental branch on S Arroyo Pkwy directly using the following information:

Address: 665 S Arroyo Pkwy, Pasadena, CA 91105, USA

Phone: (626) 304-9432

Mobile Phone: +1 626-304-9432

What is Worth Choosing

Choosing the Avis Car Rental location on S Arroyo Pkwy in Pasadena offers the convenience of a widely recognized brand with a locally accessible neighborhood presence. The facility's commitment to inclusivity, demonstrated by its full accessibility features and Active Military Discounts, makes it a valuable option for many California users. Furthermore, the broad fleet, which includes both standard Car Rental Agency vehicles and necessary Van Rental Agency options, ensures the ability to accommodate most short-term transportation needs in the area.

It is, however, essential for local customers to approach this location with an awareness of the recent customer feedback. Due to reported issues involving unexpected charges and vehicle allocation, renters should proactively confirm the availability of their reserved vehicle type (especially specialized options like SUVs and vans) before arrival and meticulously document the vehicle’s condition upon return, ensuring a staff member signs off on its cleanliness and damage-free status to mitigate any risk of unverified post-rental fees. By taking these precautions and utilizing the convenient location and discounts available, customers can navigate their rental experience effectively.

Avis Car Rental

665 S Arroyo Pkwy, Pasadena, CA 91105, USA