Enterprise Rent-A-Car Introduce
A notable highlight of this specific location is its designation as a women-owned business, demonstrating a commitment to diverse ownership within the Georgia business landscape. Furthermore, the commitment to excellent customer service is frequently praised by local users. Customers have reported that the associates are "extremely helpful and friendly," with a focus on prioritizing the renter's experience. This emphasis on professional and empathetic service, exemplified by staff going the extra mile for last-minute needs, is what truly sets a local branch apart.
Whether you need a quick replacement vehicle following an accident, a minivan for a family trip to the mountains, or a commercial van for moving items locally, this Alpharetta location provides a professionally maintained fleet. While industry-wide issues like vehicle availability can occasionally be tight, the reviews suggest the staff here is dedicated and diligent in finding an appropriate solution for the customer, turning a potentially stressful situation into a successful rental.
- Address: 5445 Atlanta Hwy E, Alpharetta, GA 30004, USA. Located directly on the Atlanta Highway, the branch is easily accessible from major local roads, simplifying the process of picking up or dropping off your rental.
- Operational Hours: Typical local Enterprise branches on weekdays often operate from 8:00 AM to 6:00 PM, with limited hours on Saturdays, and are often closed on Sundays. It is highly recommended to call the branch directly at the provided number to confirm current and holiday hours before your visit.
- Designed for All: The facility demonstrates a strong commitment to accessibility. It features a wheelchair accessible entrance, ensuring all customers can enter and conduct their business with ease.
- Convenient Parking: A dedicated wheelchair accessible parking lot is available, which provides necessary space and proximity for customers with mobility requirements.
- Pick-Up Service: While this is a neighborhood location and not an airport branch, Enterprise is famous for its 'We'll Pick You Up' service. Customers should call the office directly to confirm their eligibility and arrange for pickup from local residences or auto body shops.
- Dual Agency Role: It functions as both a Car Rental Agency and a Van Rental Agency, providing versatility in its offerings, from economy cars to minivans and full-size vans.
- Wide Fleet Selection: The available fleet typically includes:
- Economy and Compact Cars (e.g., Nissan Versa or similar) for low-cost, efficient travel.
- Mid-size and Full-size Sedans (e.g., Toyota Corolla or similar) for comfort and daily commutes.
- SUVs of various sizes (e.g., Compact, Standard, Full-size) suitable for families or those needing extra cargo space.
- Specialty Vehicles like Minivans (e.g., Chrysler Pacifica or similar) and Passenger/Cargo Vans, catering to group and commercial needs.
- Flexible Payment Methods: Customers can secure and pay for their rentals using a wide array of options:
- Major Credit Cards (Visa, MasterCard, American Express, Discover).
- Debit Cards, though strict local requirements regarding proof of address (within 50 miles or in-state) and supporting documents (like a utility bill) may apply for initial qualification.
- NFC Mobile Payments, offering a modern, contactless payment option for a fast transaction at the counter.
- Active Military Discounts: The branch proudly offers discounts for active military personnel, which can be a significant saving for those serving in the armed forces or their families. Active duty military are also exempt from certain debit card address requirements.
- Insurance Replacement Rentals: A core service often provided by neighborhood locations, assisting customers whose personal vehicles are undergoing repairs following an insurance claim.
- Women-Owned Business: This designation is a proud highlight of the Alpharetta branch, reflecting a commitment to supporting diverse business ownership in the local community.
- Exceptional Customer Service Culture: Customer reviews consistently highlight the staff's professionalism, empathy, and willingness to be "extremely helpful," even under pressure. This commitment to personalized service is a major advantage.
- Veteran-Friendly Discounts: The availability of active military discounts is a significant benefit, demonstrating the business's support for those who serve or have served, making it a budget-friendly option for military families in North Georgia.
- Modern Payment Technology: The acceptance of NFC mobile payments (such as Apple Pay or Google Pay) speeds up the payment process, catering to the technological convenience expected by modern renters.
- Complete Physical Accessibility: The provision of both a wheelchair accessible entrance and parking lot ensures that the services are available to every member of the community, maximizing convenience for all patrons.
- Address: 5445 Atlanta Hwy E, Alpharetta, GA 30004, USA
- Phone: (770) 772-6249
- Mobile Phone: +1 770-772-6249
The dual classification as both a Car and Van Rental Agency, coupled with a rare women-owned business designation, makes it a unique local resource. Furthermore, the tangible benefits—like active military discounts, full physical accessibility, and the adoption of convenient NFC mobile payments—provide a superior and streamlined rental experience. When you need a clean, dependable vehicle and professional staff who are ready to go above and beyond, as attested by local customers, this Enterprise branch on Atlanta Highway East is the reliable choice for your rental needs in the heart of North Georgia.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
5445 Atlanta Hwy E, Alpharetta, GA 30004, USA
Enterprise Rent-A-Car Reviews
managerpricepick upcalldriveteamemailpayinsurancebook
★ 5★ 4★ 3★ 2★ 1Enterprise associates were extremely helpful and friendly. Customer service is definitely a priority for them and it shows. The car I rented was perfectly cleaned and a nice rental.
October 08 · Laura Anne Barbaris MossRenting a car is stressful, I can see it from the reviews below. I needed a last-minute rental due to a work conference and was told that things were looking tight. Thankfully Jackson came through for me. Professional and empathetic, that's really what customer service comes down to. Really appreciate his diligence and dedication in getting me an appropriate vehicle.
October 03 · Ann F.I was redirected to this Enterprise location the day before my scheduled pickup on June 28, after having reserved a Premium SUV weeks in advance through Costco Travel.When I called ahead, I was told they were expecting a single Premium SUV to be returned around noon, and that they would clean it and call me by 1:00 PM once it was ready. That call never came.No follow-up, no updates, nothing. I was left completely in the dark. The lack of professionalism and basic courtesy to update a customer — especially one relying on a confirmed reservation — was shocking.Because of this branch’s failure to deliver on what they promised, my entire vacation was disrupted. If you care about reliability or customer service, I strongly advise against trusting this location with your travel plans.
June 28 · Samir AnsariIf you're looking for an efficient car rental experience, go somewhere else. Both pick-up and drop-off were chaotic because of understaffing and lack of vehicle inventory. Then throw in Enterprise's insistence on conducting old-fashioned vehicle walk-arounds to upsell you on insurance coverage. No thanks. I'll be taking my family's business elsewhere next time.
May 20 · Bryan BaldwinOn-line reservation was flawless, the branch manager was outstanding and put me in a 4dr sedan which was perfect for my transpo needs. I needed to extend for 2 days, went by, explained, and it was set. Turn-in, same effortless process. Thank you, Branch Manager Taylor!
July 14 · Rich Long
More Car Rental Near Me
Enterprise Rent-A-Car4.0 (333 reviews)5925 Pkwy N Blvd, Cumming, GA 30040, USA
Hertz Car Rental - Alpharetta - Atlanta Marriott2.0 (166 reviews)5750 Windward Pkwy, Alpharetta, GA 30005, USA
Avis Car Rental3.0 (347 reviews)245 S Main St, Alpharetta, GA 30009, USA
DW TRANSPORTATION DW LLC5.0 (1 reviews)2300 Lakeview Pkwy Suite 700 Room 141, Alpharetta, GA 30009, USA
On the Road Car Rentals0.0 (0 reviews)945 North Point Dr #1056, Alpharetta, GA 30022, USA
Budget Car Rental3.0 (124 reviews)518 Atlanta Rd, Cumming, GA 30040, USA
Enterprise Rent-A-Car4.0 (475 reviews)4090 Johns Creek Pkwy Ste D, Suwanee, GA 30024, USA
Enterprise Rent-A-Car4.0 (596 reviews)11570 Alpharetta Hwy, Roswell, GA 30076, USA
Hackett Lu Holdings, LLC - HLH Car Rental0.0 (0 reviews)11555 Medlock Bridge Rd Suite 100 #4063, Johns Creek, GA 30097, USA
TAB Rent a Car2.0 (7 reviews)11205 Alpharetta Hwy UNIT G2, Roswell, GA 30076, USA
Hertz Car Rental - Roswell - Alpharetta Highway2.0 (308 reviews)11030 Alpharetta Hwy, Roswell, GA 30076, USA
Thrifty Car Rental3.0 (6 reviews)11030 Alpharetta Hwy, Roswell, GA 30076, USA
Categories
Top Visited Sites
Hertz Car Rental - Oak Park - West Madison Street2.0 (310 reviews)
Enterprise Rent-A-Car4.0 (692 reviews)
Alamo Rent A Car2.0 (33 reviews)
Avis Car Rental3.0 (124 reviews)
Jeep SUV Rental Greensboro5.0 (8 reviews)
National Car Rental4.0 (160 reviews)Trending Car Rental Blog Posts
How to Plan a Multi-Stop Road Trip with a Rental Car and Stay Within Your Budget
Why Airport Car Rentals Are Always More Expensive — and When They’re Worth It
Tips for Veteran Drivers Renting Cars After Military Service
What Rental Car Companies Don’t Tell You About Insurance Coverage
How to Choose the Best Rental Car Based on Your Itinerary Length & Driving Distance
What Every Driver Should Ask at the Rental Desk Before Signing the Agreement | LifeStar Car Rental
