Enterprise Rent-A-Car

- 4090 Johns Creek Pkwy Ste D, Suwanee, GA 30024

For individuals, families, and businesses in the Suwanee, Johns Creek, and greater Gwinnett County area of Georgia, the Enterprise Rent-A-Car branch at 4090 Johns Creek Pkwy stands out as a top-rated provider for reliable and stress-free transportation solutions. This location operates as both a trusted Car rental agency and a critical Van rental agency, ensuring that whether you need a compact sedan for a weekend getaway or a spacious van for group travel, your needs are covered by a diverse fleet of well-maintained vehicles.

Beyond the standard inventory, this branch is defined by its proactive and highly personal approach to customer service, a quality that is frequently highlighted by local renters. In a unique point of pride for the local community, this Enterprise location also publicly Identifies as women-owned, demonstrating a commitment to diversity and local leadership.

The commitment to customer well-being is best illustrated by the experiences of its patrons. Dedicated staff members like "Alex" are celebrated for their "amazing customer service," professionalism, and kindness, ensuring a thorough and pleasant process from vehicle walk-around to quick issue resolution. Even more compelling are stories of managers like "Mikel," who was lauded as a "hero" for actively intervening to resolve major booking and availability frustrations caused by the corporate system, demonstrating a willingness to "figure something out" and provide "ACTUAL customer service" when other parts of the organization failed. This local team's dedication to resolving problems and putting the customer first makes this branch a highly valued resource in the Georgia community.

Conveniently positioned to serve the Johns Creek and Suwanee areas, the Enterprise Rent-A-Car branch provides easy access for local users throughout northeastern Fulton and Gwinnett Counties. Its location in a commercial area simplifies travel planning and makes for easy vehicle retrieval and drop-off.

4090 Johns Creek Pkwy Ste D, Suwanee, GA 30024, USA

Recognizing the diverse needs of the Georgia community, the facility has implemented robust measures to ensure maximum accessibility and convenience for all customers:

• A dedicated Wheelchair accessible entrance ensures a smooth and barrier-free entry into the rental office.
• An ample Wheelchair accessible parking lot is available, providing specially marked and positioned parking spaces close to the entrance for ease of access.
• On-site parking is provided for customers to leave their personal vehicles safely while their rental is in use, adding a layer of convenience to the process.
• The overall location is designed to be welcoming, with a professional atmosphere that is easy to navigate from the surrounding Suwanee and Johns Creek thoroughfares.

The Suwanee Johns Creek Pkwy Enterprise branch provides a comprehensive suite of transportation services tailored to both individual and commercial renters in the Georgia area. These services are executed with the branch’s signature focus on detail and customer care.

• Full Car Rental Fleet: Availability of a wide range of rental cars, including economy, compact, mid-size, full-size, SUV, and potentially luxury vehicles, catering to daily needs, insurance replacement, and vacation travel.
• Specialized Van Rentals: As a dedicated Van rental agency, the location offers various multi-passenger vans (such as 7-, 8-, 12-, and 15-passenger models) and cargo vans, essential for family trips, large group outings, or moving bulky items.
• Flexible Payment Methods: Customers can finalize their transactions using major Credit cards, Debit cards, and the modern, swift option of NFC mobile payments, accommodating diverse financial preferences.
• After-Hours Drop-Off: The facility offers a secure system for after-hours vehicle returns, allowing customers the flexibility to drop off the keys and vehicle outside of standard business hours.
• Proactive Customer Support: The local team is recognized for providing active, high-level customer service, including taking the time to explain rental agreements and resolve complex issues that other branches or the national call center could not.

Several distinctive features make the Enterprise Rent-A-Car branch on Johns Creek Pkwy a standout choice for local renters in Georgia.

• Woman-Owned Business Identity: The business officially Identifies as women-owned, providing local patrons an opportunity to support diverse local business leadership within the Gwinnett County area.
• Exceptional Local Management and Staff: The single most important highlight is the quality of the staff, including branch managers and team members like Mikel and Alex, who consistently provide personalized "above and beyond" service, kindness, and professionalism, turning frustrated customers into loyal advocates.
• Active Military Discounts: The branch offers valuable Active military discounts, a tangible way of providing savings and support to veterans, active-duty members, and their families on both leisure and official travel rentals.
• Streamlined Technology and Accessibility: The acceptance of NFC mobile payments facilitates quick and contactless transactions. This, combined with a Wheelchair accessible entrance and parking, ensures efficiency and inclusion for all customer segments.
• Commitment to Problem Resolution: The team is distinguished by its determination to solve complicated reservation and inventory issues, proving their reliability, especially during times of high demand or unforeseen travel complications, by holding a suitable vehicle for a customer despite being overbooked.
• Vehicle Quality Assurance: Customers consistently report satisfaction with the cleanliness and overall maintenance of the rental cars and vans, ensuring a reliable and pleasant driving experience from the moment they leave the lot.

To secure a reservation, inquire about vehicle availability, or receive assistance, Georgia customers can reach the Enterprise Rent-A-Car branch in Suwanee via the following contact details:

• Address: 4090 Johns Creek Pkwy Ste D, Suwanee, GA 30024, USA
• Phone: (678) 417-9866
• Mobile Phone: +1 678-417-9866
• Agency Types: Car rental agency, Van rental agency

For any Georgia resident in need of a rental vehicle, this specific Enterprise branch on Johns Creek Pkwy is undoubtedly worth choosing, primarily due to its proven, top-tier commitment to customer satisfaction that consistently overrides typical industry frustrations. The team, often referred to as "heroes," is known for their determination to put an end to the "run around" that customers experience elsewhere, offering a refreshing combination of respect, professionalism, and genuine care.

Choosing this location means selecting a reliable partner, one that offers practical advantages such as a wide variety of cars and vans, including options for large groups, and thoughtful features like Active military discounts and full physical accessibility. Furthermore, the identity of the branch as a Women-owned business provides an opportunity to support local, diverse entrepreneurship. Ultimately, the positive, proactive, and problem-solving attitude of the Johns Creek Pkwy staff ensures that your car rental experience is not just transactional, but a genuinely positive and seamless part of your travel or business plans.

Enterprise Rent-A-Car

4090 Johns Creek Pkwy Ste D, Suwanee, GA 30024, USA