Enterprise Rent-A-Car

- 7714 Broad River Rd, Irmo, SC 29063

Enterprise Rent-A-Car at 7714 Broad River Rd in Irmo, SC, serves as a vital neighborhood resource for the wider Columbia metro area, offering convenient vehicle solutions for both routine and unexpected needs. Unlike the high-speed atmosphere of airport rental counters, this local branch is structured to cater to the daily lives of South Carolina residents, whether they need a replacement vehicle following a collision, a spacious van for a group outing, or just a dependable car for a local trip.

This specific Enterprise location distinguishes itself with several commendable features. Notably, it proudly identifies as a women-owned business, demonstrating a commitment to diversity in local business leadership. Furthermore, the branch shows dedicated support for the South Carolina military community by offering active military discounts, a nod to the area's strong connection to military families and personnel. They also prioritize accessibility, providing a wheelchair-accessible entrance and parking lot, ensuring service is available to all members of the community.

Customer experience at this location, like any busy rental agency, can be a mix of stellar service and occasional operational challenges. Highly positive reviews highlight staff members like "Riley," who is described as "ThE best," for being "amazing and helpful and nice" and going the extra mile to make customers "happy and comfortable." This level of personal, friendly service is what residents often seek and appreciate in a local business, leading to promises of repeat custom, such as "Wd will only be using them going forward."

However, potential renters should also be aware of the fast-paced nature of the industry, which can sometimes lead to last-minute changes. One user reported the frustration of a very late cancellation notice for an early morning reservation, which resulted in a major disruption to their family's schedule. While the company is known for its high standards, this serves as a good reminder to confirm reservations well in advance and prepare for the possibility of inventory fluctuations, especially during peak travel or busy times for insurance replacements.

For residents in Irmo, Chapin, and the surrounding areas of Columbia, this Broad River Road location provides a full suite of Enterprise's extensive fleet and professional policies, combined with the personal touch of a locally engaged, women-owned business. It stands as a reliable local option for everything from a compact sedan for a weekend getaway to a 15-passenger van for a church or school trip.

The Enterprise Rent-A-Car branch is conveniently situated on Broad River Road in Irmo, SC, making it easily accessible for residents of the northwest Columbia area. This neighborhood location offers a less congested alternative to renting directly from the Columbia Metropolitan Airport (CAE), saving local users time and avoiding potential airport-related fees and complexities.

The exact address for directions and GPS is:

7714 Broad River Rd, Irmo, SC 29063, USA

Key location features:

• Non-Airport Convenience: Positioned for quick access from nearby residential and commercial areas, making it ideal for insurance replacement rentals or local weekend trips.
• Major Road Access: Located directly on Broad River Road, one of the main thoroughfares connecting Irmo with downtown Columbia.
• Accessibility Focus: The location is noted for having both a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot, ensuring convenience for all customers.

Operational hours for the Irmo branch typically run from 8:00 AM to 6:00 PM on weekdays (Monday through Friday) and shorter hours on Saturday, usually 9:00 AM to 12:00 PM, with Sunday typically being closed. It is always best to call ahead to confirm the current hours of operation and any after-hours return policies, as one customer noted that staff may not be available to answer calls outside of these times, even for urgent issues.

As a full-service Enterprise branch, the Irmo location provides a comprehensive array of vehicle rental and associated services, catering to a wide range of customer needs from personal to commercial.

• Car Rental Agency: Offers a full fleet of passenger vehicles, typically including economy cars, compact and midsize sedans, full-size cars, SUVs (Small, Medium, and Large), and specialty cars like luxury models, subject to local inventory.
• Van Rental Agency: Provides multi-passenger options, including 7-passenger minivans (like the Chrysler Pacifica or similar), 8-passenger, and large 15-passenger vans, perfect for sports teams, family reunions, or church groups across South Carolina.
• Truck Rental: While primarily a car rental branch, Enterprise’s overall service profile suggests access to light-duty trucks, pickup trucks, and commercial vans for local business or moving needs, a service users should confirm directly with the branch.
• Flexible Payment Options: Accepts major credit cards and debit cards for payment, along with modern NFC mobile payments, providing convenience for local users.
• Insurance Replacement Rentals: Specializes in working with insurance companies to provide replacement vehicles quickly and efficiently for customers whose cars are undergoing repair.
• One-Way Rental Options: Offers the flexibility of renting locally and dropping off at another Enterprise location, both within South Carolina or across the country (check policies and fees directly).

This specific Enterprise location on Broad River Road offers several appealing features that resonate with the local South Carolina clientele, blending the consistency of a national brand with unique, local attributes.

• Identifies as Women-Owned: This important distinction highlights local business diversity and entrepreneurship within the Irmo community.
• Active Military Discounts: Honors current federal employees, active-duty members, retired employees, and veterans with special rates for both official government travel and leisure rentals (typically a 5% discount off base rates for leisure travel).
• Highly Praised Staff: Customer reviews frequently mention the "amazing and helpful" nature of the staff, citing personalized service and a focus on ensuring customer comfort.
• Accessibility Guaranteed: Features include a wheelchair accessible entrance and a wheelchair accessible parking lot, demonstrating a commitment to serving all community members.
• Debit Card Friendly Policies: Accepts debit cards for rentals, a policy that provides wider access to transportation for South Carolina residents who may prefer not to use a credit card for the deposit.

For current vehicle availability, pricing inquiries, or to speak with a staff member like Riley for exceptional service, direct contact with the Irmo branch is highly recommended.

Address:7714 Broad River Rd, Irmo, SC 29063, USA

Phone (Main):(803) 407-0292

Mobile Phone:+1 803-407-0292

Customers should use the provided phone numbers during regular business hours (typically Mon-Fri 8 AM–6 PM, Sat 9 AM–12 PM) for the most reliable service.

The Enterprise Rent-A-Car location in Irmo, SC, is a highly recommended choice for South Carolina users for reasons that extend beyond simply having a large fleet. The most compelling factor is the combination of the reliability of a leading national brand with the friendly, personalized experience of a dedicated neighborhood branch. For the resident who needs a replacement car or an extended rental, the comfort of knowing that the vehicles are clean, well-maintained, and backed by a large network is a significant advantage.

Furthermore, choosing this location means supporting a women-owned business, a factor many socially conscious consumers in the Columbia area find valuable. For active military personnel, veterans, and their families, the publicly available military discounts are a tangible benefit that can lead to considerable savings, making it an economically smart choice. The guaranteed accessibility features—wheelchair accessible entrance and parking—also make this location a responsible and inclusive option for the entire community.

While the isolated report of a last-minute cancellation highlights the operational difficulties common in the rental industry, the overwhelming positive feedback regarding staff members who provide "amazing and helpful" service suggests that the team is generally committed to resolving issues and making the customer comfortable. For South Carolinians in Irmo and the surrounding areas, this branch is an excellent choice that offers high-quality, dependable vehicles and a commitment to customer satisfaction, making it a reliable partner for all your car and van rental needs. It is worth choosing for its blend of corporate dependability, local ownership, and community-focused discounts.

Enterprise Rent-A-Car

7714 Broad River Rd, Irmo, SC 29063, USA