Avis Car Rental Introduce
For residents and visitors in the Northern New Jersey area, particularly around Bergen County, finding a convenient and reliable car rental agency is key to maintaining mobility. Whether you are replacing a vehicle undergoing repairs, seeking a dependable ride for a business trip into New York City, or planning a weekend family getaway to the Jersey Shore or the Poconos, the Avis Car Rental location at 318 South Dean Street in Englewood, NJ, serves as a primary local resource.
Avis is a name synonymous with global travel and mobility solutions, offering a broad fleet and professional service standards. This Englewood branch extends those brand assurances to the local community, providing an essential Car rental agency and Van rental agency service. Its strategic location makes it easily accessible for customers throughout Englewood, Teaneck, Tenafly, and other key municipalities in Northern New Jersey, which is crucial given the region's reliance on vehicle transportation.
However, potential customers should approach their rental experience with diligence, as is often necessary with high-volume service providers. While the brand commits to providing clean and well-maintained vehicles, this particular location has been the subject of extremely serious customer complaints. Users have reported significant issues, including receiving a vehicle with a pre-existing cracked windshield and, in another severe instance, finding their rental car to be "infested with bed bugs." These incidents highlight critical lapses in vehicle inspection, cleanliness, and, reportedly, customer service follow-up. A local user’s experience can be greatly affected by these operational standards, turning a necessary rental into a trip-altering inconvenience.
The dual offering of car and van rentals means the facility is equipped for both everyday and specialty travel needs, such as group transportation or moving cargo. Additionally, the location boasts modern payment options and specific discounts, catering to a diverse local clientele. It is important for all customers, especially after reading published feedback, to perform a thorough pre-rental inspection of their vehicle and confirm all notated damage and cleanliness standards before leaving the lot.
The Avis Car Rental branch is conveniently situated in Englewood, a prominent city in Bergen County, New Jersey. This positioning makes it a highly accessible option for those living or working in the northern part of the state, especially given its close proximity to major local and regional roadways.
The official address is:
318 S Dean St, Englewood, NJ 07631, USA.
- Driving Access: The location is easily reachable from Route 4 and other key arteries, providing a smooth path for drivers commuting from different parts of Bergen County or even those traveling from Manhattan via the George Washington Bridge. The general directions provided by the company indicate a straightforward route off of Grand Avenue onto Dean Street, emphasizing its neighborhood accessibility rather than being solely an airport-based operation.
- Local Transportation: While New Jersey is highly car-dependent, public transportation via New Jersey Transit buses does serve the Englewood area. Customers utilizing public transport should verify the nearest bus stops and walking distance to the 318 South Dean Street address, as the service is designed primarily for vehicle pickup and drop-off.
- Accessibility Features: Demonstrating a commitment to all customers, the facility provides both a Wheelchair accessible entrance and a Wheelchair accessible parking lot. This ensures that customers with mobility needs can navigate the premises and complete their rental process comfortably and with ease.
- Free Pick-up Service: For customers within a certain radius, Avis locations often offer a free local pick-up service, a significant convenience for those who need a rental replacement or drop-off after their car is serviced. Customers should call the local branch directly to confirm availability and policy details for this service.
The Avis location on South Dean Street provides a comprehensive suite of rental services, backed by the expansive resources of a national brand. These services are tailored to meet the varying demands of the North Jersey consumer:
- Extensive Car Rental Fleet: Offering vehicles that range from compact and economy models, perfect for navigating traffic and minimizing costs, to full-size sedans, SUVs, and luxury vehicles for business or extended travel.
- Specialty Van Rental: Operating as a dedicated Van rental agency, the location stocks minivans, 12-passenger vans, and cargo vans, catering to commercial, moving, and large group transportation requirements.
- Modern Payment Options: Customers benefit from flexibility at the counter, with the agency accepting major Credit cards, Debit cards (subject to specific hold policies and verification checks), and convenient NFC mobile payments.
- Insurance Replacement and Corporate Accounts: Providing seamless rental solutions for corporate clients and individuals whose cars are undergoing insurance-related repairs.
- Avis Preferred Program: Opportunities for enrollment in the loyalty program, allowing frequent renters to accrue points, access special deals, and utilize expedited counter services at participating locations.
- Add-on Rentals: Availability of accessories to enhance the trip, such as GPS navigation systems and child safety seats, often subject to an additional daily charge.
This specific Avis branch highlights several features that add value for the local New Jersey customer:
- Active Military Discounts: The agency proudly offers discounts and special rates for active military personnel, veterans, and their families, a valuable benefit for the community. These discounts are often tied to programs like WeSalute+ (formerly Veterans Advantage), providing significant savings on 'Pay Now' rates.
- Full Accessibility: The provision of a Wheelchair accessible entrance and a Wheelchair accessible parking lot ensures that all customers can access the facility without difficulty, upholding a standard of inclusivity.
- Digital Payment Convenience: The acceptance of NFC mobile payments streamlines the checkout process, offering a fast and contactless method of payment.
- Neighborhood Location: Being situated on a local street rather than just an airport terminal makes it highly convenient for area residents needing short-term local rentals, with general pick-up services often available upon request.
To ensure the best possible experience, New Jersey customers are strongly encouraged to contact the Englewood branch directly for reservation confirmation, vehicle availability, and clarification on policies, particularly those related to existing damage or cleanliness standards.
Address: 318 S Dean St, Englewood, NJ 07631, USA
Phone: (201) 871-3429
Mobile Phone: +1 201-871-3429
Operating Hours: Standard neighborhood hours are typically: Sunday: 8:00 AM – 2:00 PM; Monday – Friday: 7:30 AM – 6:00 PM; Saturday: 8:00 AM – 4:00 PM. Customers should always verify holiday and specific operating times when booking.
For residents of Englewood and surrounding Bergen County, Avis Car Rental at 318 South Dean Street offers a compelling set of features and convenience. The most valuable aspect is the location itself—being an easily accessible neighborhood outlet provides a significant advantage over traveling to an airport for a rental. The agency’s dual specialization in both standard cars and vans meets a wide spectrum of transportation needs, from quick local errands to major moves.
Furthermore, the presence of Active military discounts and full physical accessibility for all customers demonstrates a commitment to community support and inclusivity. The modern payment processing capabilities, including NFC mobile payments, are another feature that caters to the fast-paced expectations of the New Jersey traveler.
However, the highly critical public feedback must be acknowledged as a factor in the selection process. While this facility offers all the brand's advantages, customers must protect their interests by diligently inspecting the vehicle upon pickup, verifying all pre-existing damage is noted on the contract, and confirming the cleanliness of the interior to ensure the vehicle meets acceptable standards. By combining the Avis brand's reliability with a proactive approach to vehicle verification, this Englewood location remains a convenient and resourceful option for all your car and van rental needs in Northern New Jersey.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Photos








Avis Car Rental Location
Avis Car Rental
318 S Dean St, Englewood, NJ 07631, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1WORST EXPERIENCE EVER!!! Mazhar scammed us we were stuck in NJ and reserved with them… they gave us a car with a cracked windshield stating there were no other vehicles and that they notated the rental was previously damaged; now 2 days later it’s our responsibility! Thieves!!!!!! The car was dirty on the inside and outside they clearly do not clean their vehicles!
June 26 · Katiuska GuzmanI reserved a car through the Avis in Englewood NJ. The car was infested with bed bugs!!!!!! I had to drive to New York to switch cars. The whole process messed up my trip. I was suppose to be on the road but I had to take the trip to switch the cars. NEVER AGAIN!!!!!
August 21 · Tatyana HiggsI’ve rented from this location so many times and the folks who work here are really kind. I’ve never even felt closed to scammed or ignored.Can’t speak for others’ experiences, but I have rented/returned here at least 10 times and will continue to do so
April 23 · Grace CThey Consistently deliver dirt cars, mainly outside but they think this is totally acceptable... It's not!
May 04 · Juanita HarrisCheaper than Manhattan rentals. BUT, they didn’t have car I ordered, so I got a smaller one which was very dirty inside and out. They were a few minutes LATE opening on Monday morning. 3 people were waiting.
June 23 · Erik Ochsner
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