Enterprise Rent-A-Car Introduce
For residents and visitors throughout Dane County, Enterprise Rent-A-Car in Middleton, WI stands as a premier resource for dependable and friendly transportation solutions. Located conveniently near the Madison metropolitan area, this branch at 7520 Century Ave serves as both a full-service Car rental agency and a dedicated Van rental agency, catering to everything from weekend errands to large group transportation across Wisconsin.
What truly sets this location apart for local users is its operational identity: it Identifies as women-owned. This distinction often resonates with customers seeking to support local and diverse businesses within the Wisconsin community. Coupled with Enterprise's widely recognized commitment to customer service and vehicle maintenance, this local branch offers a personalized touch that many renters appreciate.
The core business here is centered on providing a reliable vehicle when you need it most, whether your personal car is in the shop, you require a specialty vehicle for a project, or you need transport for family visiting the Madison area. This commitment to quality is consistently highlighted by customers, such as the renter who praised the branch for its "fantastic experience," noting how well the company "maintains their vehicles and how much they value their customers."
Like all Enterprise locations, the Middleton office strives to maintain a comprehensive fleet. This includes everything from economical compact cars suitable for navigating Madison traffic and campus visits, to comfortable full-size sedans for business travel, spacious SUVs for Wisconsin road trips, and passenger vans for group logistics. Availability of specific vehicle classes, such as the full-size truck mentioned in one customer review, can occasionally be challenging, but the staff typically aims to provide the best available alternative.
However, the experience at any service-oriented business ultimately comes down to individual staff interactions. While one customer had a "fantastic" experience and lauded the helpfulness of an employee named Paul, another review highlighted a common challenge in the service industry: consistency. This customer, who had a less-than-perfect experience with a young staff member rushing through the process, was then met with a dismissive response from a different employee when offering feedback. This serves as a vital reminder that while the company's maintenance standards are high, prospective renters should always feel empowered to provide constructive feedback to ensure they receive the professional, patient service the Enterprise brand strives for, and what many other customers, like the one who praised Paul, experience.
A significant highlight that benefits many Wisconsin families is the availability of Active military discounts, a tangible way this woman-owned business gives back to those who serve. Furthermore, with modern convenience in mind, the location offers multiple payment methods, including Credit cards, Debit cards, and NFC mobile payments. Renters should note that non-airport locations, like this one, often have specific, stricter requirements for using debit cards, which typically include needing to live within a certain proximity (e.g., 50 miles) of the branch and providing proof of address via utility bills, making it critical to confirm policies by calling ahead.
The Enterprise Rent-A-Car branch is situated in the city of Middleton, making it a highly accessible option for residents of Madison and the surrounding suburbs of Dane County. Its location near Century Avenue positions it well for local pick-ups, vehicle replacements, and renters who do not require an airport rental counter.
The address is centrally located for non-airport renters seeking ground transportation services in the area:
- Address: 7520 Century Ave, Middleton, WI 53562, USA.
- Geographic Convenience: This location is typically situated near a major auto dealership (Middleton Ford) and is easily reachable via major roads connecting it to downtown Madison, the University of Wisconsin campus, and the surrounding communities like Verona, Waunakee, and Cross Plains.
- Operating Hours: As a non-airport branch, its hours are typically geared toward weekday business and local needs. Standard hours are often Monday through Thursday from 8:00 AM to 5:30 PM, Friday from 8:00 AM to 5:00 PM, and shorter hours on Saturday, usually 9:00 AM to 12:00 PM. It is important to call ahead to confirm current hours, as they may vary. The branch is generally Closed on Sunday.
- After-Hours Service: For flexibility, the location generally offers an After Hours service, allowing customers to park the car, lock the doors, and deposit the keys in a drop box. Renters must remember they are responsible for the vehicle until the business reopens.
- Accessibility: Enterprise is committed to ensuring access for all customers, providing a Wheelchair accessible entrance and a designated Wheelchair accessible parking lot.
The Enterprise Rent-A-Car on Century Avenue is equipped to handle the full spectrum of local car and van rental needs for the Wisconsin community:
- Diverse Vehicle Fleet: Serving as a premier Car rental agency, the location offers an extensive selection, including compact cars, midsize and full-size sedans, and various sizes of SUVs (including AWD/4x4 options necessary for Wisconsin winters).
- Commercial and Group Transportation: The branch operates as a key Van rental agency, providing options like minivans and full-size passenger vans (12- and 15-passenger) for school groups, church outings, or large family trips across the state. They also offer pickup trucks, as evidenced by customer rentals, and cargo vans.
- Insurance Replacement Rentals: A primary focus for local Enterprise branches is providing replacement vehicles for customers whose cars are undergoing maintenance or repair, often coordinating directly with insurance companies and local body shops.
- Customer Pickup Service: While not explicitly stated for this location, many non-airport Enterprise branches are famous for their "We'll Pick You Up" service, where they offer to collect local renters and bring them to the branch to pick up their reserved vehicle, offering unparalleled local convenience. Renters should call the direct line to confirm this availability.
- Specialty and Commercial Vehicle Rentals: Depending on the local fleet allocation, the branch can often accommodate requests for premium cars, light-duty trucks, and other specialty rentals.
- Multiple Payment Acceptance: Renters can use Credit cards, Debit cards, and modern NFC mobile payments for their transactions, providing financial flexibility.
The Middleton Enterprise location offers several defining features that appeal directly to the Wisconsin consumer:
- Certified Woman-Owned Business: The branch Identifies as women-owned, providing a valuable option for local patrons and businesses that prioritize supporting diversity and entrepreneurship within the community.
- Support for Service Members: The availability of Active military discounts is a highly valued feature, providing meaningful savings for active-duty personnel, veterans, and their families across Wisconsin.
- Commitment to Vehicle Quality: Customer feedback consistently highlights the excellent maintenance standards of the company’s fleet, ensuring renters receive a safe, clean, and reliable vehicle for their journey.
- Accessibility Focus: Demonstrating inclusivity for all members of the community, the location is fully equipped with a Wheelchair accessible entrance and designated Wheelchair accessible parking lot.
- Advanced Payment Technology: Renters have access to modern, contactless payment methods, including NFC mobile payments, alongside traditional Credit cards and Debit cards.
- Local Service Orientation: As a non-airport branch, this location is dedicated to serving the specific, everyday needs of the surrounding Middleton and Madison communities, often providing more localized, flexible service than larger airport hubs.
For individuals in the Madison area requiring a car or van rental, or needing to verify reservation details and policies, here is the direct contact information for the Middleton Enterprise Rent-A-Car branch:
- Address: 7520 Century Ave, Middleton, WI 53562, USA
- Primary Phone: (608) 831-4999
- Mobile Phone / Direct Line: +1 608-831-4999
- Key Recommendation: Due to potential variations in local policies, particularly concerning debit card rentals, all customers are strongly encouraged to call the direct line, (608) 831-4999, to confirm specific requirements before their scheduled pick-up.
For a Wisconsin local seeking a rental car outside of the high-traffic airport environment, the Enterprise Rent-A-Car branch in Middleton is a compelling choice, primarily due to its commitment to diversity and community-focused service. The fact that the branch Identifies as women-owned offers a unique value proposition for local patrons who prefer to support diverse businesses.
The positive customer feedback regarding the well-maintained vehicles and the outstanding service provided by staff members like Paul solidifies the branch's reputation for quality and reliability. When you rent here, you are choosing a company that typically provides a modern, clean, and road-ready vehicle, which is a significant factor when planning travel across Wisconsin's diverse landscapes and through its varying weather conditions.
Furthermore, the availability of Active military discounts and the commitment to accessibility (with a Wheelchair accessible entrance and parking) demonstrates a holistic approach to serving the entire community. The local setting at 7520 Century Ave provides a less chaotic experience than an airport location, and the availability of diverse rental types, from cars to vans, means nearly every transportation need can be met.
The primary cautionary point, highlighted by the customer who received quick service and then a dismissive attitude when offering feedback, is the human element. While the company strives for great customer service, individual staff consistency can vary. Renters should approach the process proactively: confirm their reservation and payment requirements (especially if using a debit card, which may require proof of address within a 50-mile radius for non-airport locations), and always feel comfortable gently but firmly requesting a moment to review the contract details. Choosing Enterprise in Middleton means selecting a locally distinctive branch known for great vehicles, just remember to prioritize clear communication to ensure your entire rental experience is as smooth and fantastic as the company’s best service moments.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
7520 Century Ave, Middleton, WI 53562, USA
Enterprise Rent-A-Car Reviews
callpickupteaminsurance companypayemployeesmanagementbranch managerhiccups2025
★ 5★ 4★ 3★ 2★ 1I had a fantastic experience at Enterprise Rent-A-Car in Middleton. Paul was very helpful and patient throughout the process. I love how well the company maintains their vehicles and how much they value their customers. Thanks for making our trip in Wisconsin even better!
August 25 · Hong RubyCame to rent a FULL-SIZE truck on Wednesday April 16, 2026. The FULL-SIZE truck was not available. I did get a smaller truck. The Amelia was young lady I spoke with that morning. She was great. Came back that afternoon to pick up the smaller truck. We had Ashley. She was ok. She was just going through things quite quickly. I believe she should have slowed down. Returned the truck on Friday April 18, 2025 with Amelia. She was not as nice as she was the other day. But I took it that she must be having a rough day. Then she asked about the customer service we had experienced. I told her it was ok. She asked me what happened for it to be just ok. I said she was good. But Ashley was just to quick. Amelia dared to say THAT IS JUST PART OF THE BUSINESS. I just left it. But part of the business is GREAT CUSTOMER SERVICE. WHICH WE LIKE HER AT FIRST. BUT AFTER TODAY. WE DO NOT CARE FOR THE NEGATIVE ATTITUDE. Not one time did she apologize for her co-worker. I believe that the customer has a right to voice their opinion. Whether the business likes it or not. They should never be rude to the customers. Today Amelia was rude at the end.
April 18 · G WWorst experience ever! The first car they gave me had multiple issues. The car literally shook when going over 50 miles and hour and the maintenance light came on the second day. Tires were extremely loud. The car itself looked like something my grandmother would have driven. I had to exchange it for another car and when I went to pick it up, I had to wait even though I went in at the time they gave me. Second car was very nice but I had to clean the inside of the front windshield. Noone ever said, "I'm sorry" about the first car or for me having to wait at the location for the second car. An apology goes a long way. I would never recommend this location to anyone as I got excuse after excuse. After politely hanging up with the manager, I got a call from the area manager. I told her to please not call me again and I had nothing more to say and hung up. Very disappointed.
October 15 · Jenn CWhen my car was totaled, the Middleton Enterprise team went above and beyond to help. Despite limited availability due to EAA airshow, they found me a vehicle the same afternoon after I explained I was a single dad needing transportation for work. They followed up with check-in calls and coordinated seamlessly with East Madison for return pickup at my dealership. The Middleton office even called to ensure my experience met their standards. Outstanding customer service that turned a stressful situation into a positive one. Highly recommend!
July 31 · David WolfI had a fantastic experience with Enterprise Car Rental in Middleton! The staff here are truly lovely—warm, professional, and always happy to help. I especially want to give a shoutout to the manager, Ashley, who went above and beyond to make sure everything ran smoothly. From start to finish, she was incredibly accommodating and made the whole process so easy and stress-free. Highly recommend this location if you’re looking for excellent service and a friendly team that genuinely cares!
May 30 · Nicole Steele
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