Enterprise Rent-A-Car Introduce
For residents and visitors in the heart of Fairfield County, Connecticut, reliable transportation is a necessity, whether you are commuting to Stamford, visiting the coastline, or simply need a temporary replacement vehicle. The Enterprise Rent-A-Car branch located on Commerce Drive in Fairfield stands out as a convenient, efficient, and community-focused solution for all your car and van rental needs. This location is part of a globally recognized brand known for its extensive fleet and high standard of customer service, yet it maintains a friendly, local atmosphere.
The Fairfield branch is known for streamlining the rental process, a factor that consistently earns high praise from local customers. In today's busy world, minimal time spent on paperwork and maximum time on the road is a significant benefit. Customer experiences often highlight the speed and ease of both checking in and dropping off the vehicle. One reviewer noted the process was so efficient that, after utilizing the early check-in option, they only spent about five minutes in the office before driving off, a testament to the staff’s commitment to efficiency and organization.
Furthermore, this particular location is proudly identified as a woman-owned business, demonstrating a commitment to diversity and community leadership within the competitive Connecticut car rental market. This distinction, combined with a highly positive and cooperative staff environment—described by one customer as "friendly and upbeat"—creates a professional, yet genuinely pleasant, atmosphere for doing business.
Location and Accessibility
The Enterprise Rent-A-Car facility is ideally situated in the town of Fairfield, making it a central and accessible choice for residents throughout coastal Connecticut, including Bridgeport, Westport, and Norwalk. Its location is strategic for minimizing travel time to pick up your rental.
The specific address is:114 Commerce Dr, Fairfield, CT 06825, USA
Commerce Drive is a key artery that allows for easy access from major local routes, ensuring a quick journey whether you are coming from home, a body shop, or a local business. The location is designed with all patrons in mind, offering critical accessibility features that ensure a smooth start to your rental experience:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Services Offered
Enterprise Rent-A-Car on Commerce Drive provides a comprehensive suite of transportation solutions, ranging from personal use rentals to larger specialty vehicles for commercial or group needs. Their core offering encompasses flexible options tailored for the diverse driving demands across Connecticut.
Core services available to local users include:
- Car Rental Agency: A wide fleet of vehicles, including Economy, Full Size, and various luxury and specialty cars for daily, weekly, and long-term rentals.
- Van Rental Agency: Offering various van sizes, from Minivans (for family travel) to larger Passenger Vans (like 12- and 15-passenger vans for group outings, which have specific usage policies in Connecticut) and Cargo Vans.
- Insurance and Replacement Rentals: Specialized service for customers needing a vehicle while their personal car is being repaired following an accident.
- Corporate Account Services: Contracted rates and streamlined services for local businesses and government personnel.
- After Hours Return: For customers with late-day schedules, a secure key drop box is available, allowing vehicles to be returned outside of regular business hours (with the understanding that the customer is responsible for the vehicle until an employee's inspection the next business day).
Features / Highlights
What truly sets this Fairfield Enterprise location apart are the specific value-added features and the consistent focus on exceptional customer experience, which make it a preferred choice for many Connecticut drivers.
Key highlights of renting at this location are:
- Identifies as Women-Owned: Supporting a business that contributes to diversity in ownership within the local Connecticut economy.
- Active Military Discounts: The branch honors special discounted rates and benefits for active-duty military personnel, veterans, and military families, often including a 5% discount on base leisure travel rates. Specific benefits may be enhanced through partners like USAA.
- Exceptional Customer Service: Reviewers consistently call out the staff for being "most helpful, pleasant and efficient," leading to experiences described as the "best rental car experience" in a decade.
- Efficient Check-In and Drop-Off: The staff’s focus on organization ensures a "very efficient check in and drop off," minimizing waiting time for busy customers.
- Broad Payment Flexibility: Accepting all standard payment forms, including Credit cards, Debit cards, and modern NFC mobile payments, ensures a hassle-free financial transaction.
- High-Quality Fleet: Customers frequently comment that the vehicle they receive is in "great shape," reflecting the company's commitment to well-maintained, reliable cars and vans.
Contact Information
For reservations, inquiries about fleet availability, or questions about special services, please use the following contact details:
Address: 114 Commerce Dr, Fairfield, CT 06825, USA
Phone: (203) 330-1399
Mobile Phone: +1 203-330-1399
What is worth choosing
Choosing Enterprise Rent-A-Car on Commerce Drive in Fairfield, CT, is an excellent decision for any Connecticut resident prioritizing convenience, professionalism, and community values. You are choosing more than just a car; you are selecting a service backed by a powerful commitment to efficiency—demonstrated by the praised five-minute check-in times—and supported by a genuinely happy and coordinated team. Customers appreciate that the staff is not only friendly but works together effectively, fostering a positive environment that makes the whole rental experience stress-free. The added benefit of supporting a woman-owned business within the community, combined with the valuable active military discounts and versatile payment options, elevates this location beyond a standard car rental agency. When your transportation needs are urgent, or you simply want a pleasant transaction, the combination of a high-quality, well-maintained fleet and outstanding customer care at this Fairfield branch makes it a standout option in Southern Connecticut. It is worth choosing for the guarantee of a smooth, professional, and reliably quick service from start to finish.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
114 Commerce Dr, Fairfield, CT 06825, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1Best rental car experience I’ve had in a decade. Bianca was the most helpful, pleasant and efficient. Car was in great shape. Will rent again and recommend!
October 16 · erin buckleyAfter early check-in 24 hours before picking up my rental, I only had to spend about 5 minutes in the office and another couple of minutes checking out the vehicle before taking off for my trip. Very efficient check in and drop off.I've been a fan of Enterprise for a while, but this was the best and easiest check-in / out I've experienced. Nicely done, staff!Staff was friendly and upbeat. We even shared a couple of laughs when one gal who was just showing up to work was told, "Hey, X! We gotta talk . . . " I made a joke about not wanting to hear that when you first come in to work, and we all shared a laugh. The team seemed to work well together and in a positive environment. I noticed things like that and prefer to do business with businesses that treat employees well. Kudos!
May 24 · Robert VelezActually a complete waste of time. Spoke with Bianca on the phone who told me I was good to come in. Maybe next time let me know you need a payment form with my name on it so I don't waste half of the day walking back and forth. Also maybe don't give me the keys before the transaction is complete, and people wouldn't be accidentally leaving with the keys to your vehicles. Such an amateur experience all around.
September 23 · Zachary NagyUsed them a few times, never had an issue, in fact only had good help and recommendations and great service. Thank you very much Marquis for always being awesome.
August 05 · Jacob LoThe reps I dealt with were great, very kind and helpful both in CT where I got the car and in VA where I returned it. If it weren't for the two defects in the Corolla, I would have given 5 stars. I had been in an accident where my car was totaled. I had a huge amount of stuff in the car and needed to remove it and get it into a rental car before the tow yard closed. My insurance company arranged for a rental from Enterprise nearby, and the rental agent came and picked me up, helped me get all my stuff into his car, then drove me to the office and helped me with the paperwork. I moved my stuff from his car and drove down to my house in MD. He told me he had put air in two of the tires and that the inflation light would go off after driving a bit, but the light never went off the whole trip. The next morning the front tire was noticeable low; it seemed like a faulty valve stem. I filled it up and drive another 2 hours where I ended up buying a car and returning the rental. There was also a huge stain on one of the back seats that was not listed in the paperwork, and I was afraid I'd be blamed for it. I called the main office the next morning and informed them of both of these defects. However, when I returned the car, the woman at that office assured me that I would not be blamed for the stain, and apologized for the inflation problem. All reps, including the one on the phone, were very helpful and considerate. I also know that it was near the end of the day, and the rep who got the car for me didn't have much time, and seemed to be the only rep in the office, with other customers arriving. All in all I am pleased with the service.
March 08 · Laura K
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