Enterprise Rent-A-Car

- 6050 Enterprise Pkwy, Solon, OH 44139

For residents across Northeast Ohio, particularly in communities like Solon, Aurora, and Twinsburg, securing reliable temporary transportation is often essential, whether for a necessary repair, a family trip, or corporate travel. The Enterprise Rent-A-Car branch located at 6050 Enterprise Pkwy in Solon, Ohio, is a trusted local provider, known for delivering a consistently high level of customer service that stands out in the rental industry. This location is not just a typical car rental counter; it is proudly identified as a women-owned business, further demonstrating a commitment to diverse and community-focused operation in the greater Cleveland area.

Enterprise Rent-A-Car is designated as both a full-service Car rental agency and a dedicated Van rental agency, offering a comprehensive fleet designed to meet virtually any local need. From fuel-efficient compact cars perfect for running errands to spacious passenger vans for group travel across the Buckeye State, this branch ensures that Ohio drivers have access to the right vehicle. A significant highlight that sets this Enterprise location apart is its famous commitment to customer care, including the offer of a complimentary customer pickup service, a convenience highly valued by locals. As one satisfied customer from Aurora noted, the team—specifically mentioning Rick B., Zach, and Malcom—provided a "nice car" and delivered on all promises, making the rental experience enjoyable rather than a chore.

This focus on personalized service, right down to the local pickup, is a core value of the Enterprise brand, and the Solon team appears to exemplify this approach. Staff members like Kennan have also been praised for their attentiveness and problem-solving skills, with one reviewer highlighting his ability to work individually with customers to "resolve all issues," even when initial vehicle reservations may have needed adjustment. While overbooking can sometimes lead to a reservation being changed to a lesser vehicle—a common industry challenge—the ability of dedicated staff to manage and mitigate this friction is what truly defines a quality rental experience here in Ohio.

The Enterprise Rent-A-Car facility is strategically positioned in a central and easily accessible area within Solon's business park, making it convenient for both local residents and corporate clients. The address places it on Enterprise Parkway, near major commercial arteries, providing quick access to and from surrounding Northeast Ohio communities.

The specific location details are:

Address: 6050 Enterprise Pkwy, Solon, OH 44139, USA

In keeping with a commitment to serving all community members, the Solon branch has taken steps to ensure physical accessibility. It provides a Wheelchair accessible entrance, allowing for smooth access into the facility. Furthermore, a dedicated Wheelchair accessible parking lot ensures that parking is convenient and safe for customers requiring specialized access. For local customers who may need assistance getting to the office to pick up their rental, the branch offers the excellent amenity of a free customer pickup service from non-airport locations, which can be arranged by calling the office during business hours. This service is particularly valuable for those whose primary vehicle is out of commission.

As a full-service transportation solutions provider, Enterprise in Solon offers a complete suite of services that goes beyond basic car rental:

• Extensive Car and Van Fleet: Offers a wide array of vehicles, including economy cars, luxury sedans, SUVs, pickup trucks, and a full selection of vans, confirming its designation as a Car rental agency and Van rental agency.
• Van Rental Agency Services: Provides diverse multi-passenger options, including 7-passenger minivans for family use, as well as 12-passenger and 15-passenger vans, which are perfect for team or large group transport across Ohio.
• Free Customer Pick-up Service: Enterprise is well-known for offering a free pick-up service from a customer’s home or workplace within a local radius of this non-airport location during regular business hours, a highly praised convenience for Ohio locals.
• Active Military Discounts: The branch proudly supports service members by offering specialized Active military discounts and preferred rates for both official government and leisure travel.
• Flexible Payment Options: Accepts major Credit cards and Debit cards for rental payments, providing financial flexibility. For quick transactions, the counter is also equipped to accept NFC mobile payments.
• After-Hours Vehicle Returns: For customers needing to return a vehicle outside of regular business hours, a key drop box is available on-site, providing a necessary convenience for early returns, with the understanding that the customer is responsible for the vehicle until the branch opens the next business day.

Several distinct features and cultural highlights make the Enterprise Solon branch a preferred choice for the local community:

• Exceptional Customer Service Culture: The staff, including specific employees like Rick B., Zach, Malcom, and Kennan, consistently receive high praise for their professional, courteous, and efficient manner, making the rental process as smooth and "enjoyable" as possible.
• Proudly Identified as Woman-Owned: As a woman-owned business, the location contributes to the diversity of Solon's local economy and demonstrates a commitment to inclusive business leadership.
• Commitment to Military Support: The branch is dedicated to serving the military community in Northeast Ohio by offering comprehensive Active military discounts and specialized rates for current and former service members.
• The 'We'll Pick You Up' Service: The provision of a free customer pickup service within the local community is an unparalleled benefit, removing a significant logistical hurdle for customers who are without transportation.
• Accessibility and Inclusivity: The facility ensures full accessibility with a Wheelchair accessible entrance and designated parking, ensuring a welcoming experience for all customers.

Choosing Enterprise Rent-A-Car in Solon is a decision predicated on reliable quality and superior customer experience. The local focus of the team—demonstrated by the praised individual service from staff members—ensures that customers are treated not just as a transaction, but as valuable members of the community. For anyone in the Aurora, Solon, or broader Cleveland area needing a rental while their car is being repaired, the free customer pickup service is an unmatched amenity that transforms the logistics of securing a vehicle.

Furthermore, for large families or organizations, the availability of diverse Van rental agency options, including 15-passenger vans, provides a convenient, single-stop solution for group transportation needs across Ohio. The branch's dual identity as a woman-owned business that also provides robust Active military discounts highlights a dedication to supporting a diverse and important segment of the local population. While general industry issues like managing reservations can sometimes occur, the proven track record of the Solon team in resolving such issues professionally makes this location a highly recommended and trustworthy option for vehicle rental needs in Northeast Ohio.

To arrange a rental, inquire about the free customer pick-up service, or discuss fleet availability, please use the contact information below:

• Address: 6050 Enterprise Pkwy, Solon, OH 44139, USA
• Phone: (440) 248-2689
• Mobile Phone: +1 440-248-2689

Enterprise Rent-A-Car

6050 Enterprise Pkwy, Solon, OH 44139, USA