Budget Car Rental Introduce
For many residents across Northeast Ohio, having reliable and flexible access to a rental vehicle is essential, whether it's for business travel, insurance replacement, or a weekend getaway across the Buckeye State. Budget Car Rental in Solon, Ohio, situated conveniently on Aurora Road, is a primary local resource aiming to meet these diverse transportation needs. As a nationally recognized Car rental agency and specialized Van rental agency, this branch provides the broad selection and competitive pricing associated with a major brand, right here in your neighborhood.
The Solon location typically offers a robust fleet designed to cater to every requirement. From smaller, fuel-efficient economy and compact cars—perfect for navigating the daily commute in the Cleveland suburbs or a short hop to Akron—to larger vehicles like Intermediate, Standard, and Full-Size SUVs, the inventory strives to match the diverse demands of Ohio drivers. A key part of their offering is the van rental service, which is vital for local sports teams, churches, businesses, and large family gatherings that require multi-passenger vehicles or minivans for trips around the region or cross-country excursions.
However, potential customers should set realistic expectations regarding the speed and precision of the rental process. While the agency carries the Budget name, local operational constraints sometimes impact the experience. Customer feedback has highlighted instances of significant wait times—up to an hour or two—for a reserved vehicle, as well as situations where the specific reserved car class was not available, leading to last-minute “upgrades” that were sometimes less fuel-efficient than the original booking. While the local desk staff and vehicle servicing teams have been described as "okay" or providing "okay service," logistical issues regarding vehicle readiness appear to be a recurring challenge, particularly when a customer reserves a specific, perhaps less common, model well in advance.
Despite these occasional fleet challenges, the Solon branch retains several strong factual highlights that make it a compelling choice for many local customers. These include its dedicated discounts and its commitment to accessibility, ensuring it is a welcoming option for all members of the Ohio community. The friendly and professional local staff strive to manage the high volume of rentals and maintain the quality of service for which the Budget brand is generally known.
The Budget Car Rental office is strategically located in Solon, Ohio, making it an accessible point for residents across a wide area of the eastern Greater Cleveland region, including Solon, Chagrin Falls, Twinsburg, and beyond.
The physical address for the office is:
33003 Aurora Rd, Solon, OH 44139, USA
This location on Aurora Road is a major benefit, as it is a central route for many suburban communities. The branch typically operates on the following schedule, providing access throughout the week and on weekends for maximum convenience:
- Monday – Friday: 8:00 AM – 6:00 PM
- Saturday: 9:00 AM – 1:00 PM
- Sunday: 9:00 AM – 1:00 PM
A significant and important aspect of this location is its dedication to accessibility. The facility is equipped with a Wheelchair accessible entrance, ensuring ease of entry and exit for all patrons. Additionally, designated, accessible parking spots are available in the Wheelchair accessible parking lot, minimizing travel distance from a parked vehicle to the counter. Customers should also note the availability of a free pick-up service from surrounding neighborhood areas, which can be arranged by calling the local number directly, a feature that enhances the overall accessibility and convenience for those whose personal vehicle is unavailable.
As a dual-type rental facility, the Budget branch in Solon, Ohio, provides comprehensive rental solutions designed for both individuals and groups:
- Comprehensive Vehicle Classes: Rental options include small economy cars, compact vehicles, various mid-size and full-size sedans, Minivans (like the Chrysler Pacifica or similar), and a range of SUVs (e.g., Intermediate, Standard, and Full-Size models such as the Toyota RAV4 or Ford Expedition).
- Van Rental Services: Specializes in providing larger passenger vans, such as 12- and 15-passenger models, which are essential for group transportation for events, team travel, or large family outings across Ohio.
- Flexible Rental Options: Offers both daily and weekly rental rates, as well as long-term rental programs tailored for extended personal or business use.
- One-Way Rentals: Facilitates travel flexibility by generally permitting pick-up at the Solon neighborhood location and drop-off at most other participating Budget locations across the U.S.
- Variety of Payment Methods Accepted: For customer convenience, the office accepts major Credit cards and Debit cards, along with modern NFC mobile payments (contactless payments).
- Optional Equipment: Renters can typically add helpful extras to their reservation, such as GPS navigation units or child safety seats, based on availability.
The Budget Car Rental in Solon distinguishes itself in the local Northeast Ohio market with several key features that enhance the rental experience for specific customer segments:
- Active Military Discount: A highly valued program that provides reduced rates for active military service members, making it an attractive choice for Ohio's service families seeking to save on travel costs.
- Full Physical Accessibility: The facility is designed for maximum ease of use for all customers, featuring a certified Wheelchair accessible entrance and a Wheelchair accessible parking lot.
- Modern Payment Technology: Acceptance of NFC mobile payments, alongside traditional credit and debit cards, offers a quick and secure, contactless transaction method at the counter.
- Dedicated Neighborhood Location: Provides an essential local service, offering a convenient alternative to the major airport rental counters for those living or working in Solon and its surrounding communities.
- Wide Vehicle Utility: Recognized as both a car and van agency, it efficiently covers a large gap in local transportation needs, from compact cars for single-driver trips to large vans for group excursions.
For current hours, vehicle availability, or to speak with a representative about specific rental needs or discounts, the Budget Car Rental Solon office can be reached directly at the following numbers:
- Address: 33003 Aurora Rd, Solon, OH 44139, USA
- Phone: (440) 498-1056
- Mobile Phone: +1 440-498-1056
For Ohio residents, especially those in the Solon area and the wider eastern suburbs of Cleveland, Budget Car Rental at 33003 Aurora Rd is worth choosing primarily for its excellent combination of dedicated discounts, accessibility features, and diverse fleet capacity.
The most compelling reason to select this location is for customers who can benefit from the Active military discount—a clear, value-driven incentive not universally offered by all competitors. Furthermore, its commitment to universal access, highlighted by the Wheelchair accessible entrance and parking, positions it as a preferred, inclusive choice for all community members requiring a rental vehicle.
If your need is for a passenger van, this designated Van rental agency often maintains inventory for these larger vehicles, making it a reliable local source for group travel needs that are typically harder to fulfill outside of airport locations. The accepted payment types, particularly the inclusion of NFC mobile payments, also provide a modern, efficient check-out experience that can save time.
However, informed customers must acknowledge the documented customer service issues related to wait times and reserved vehicle availability. To have the best experience, local users are strongly advised to take a proactive approach: always confirm your reservation and vehicle class with the local office a day or two before pick-up, especially if you have reserved a specific type of car or van weeks in advance. If you require a strict vehicle class (e.g., a high-mileage economy car) or are on a tight schedule, this pre-rental call is critical. By choosing this location for its core strengths—military savings, accessibility, and fleet diversity—and mitigating potential logistical risks with communication, Budget Car Rental in Solon can serve as a highly effective and convenient neighborhood transportation solution in Northeast Ohio.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Budget Car Rental Photos






Budget Car Rental Location
Budget Car Rental Reviews
pricecleanfeepaysmokingsmellownercopschargedirt
★ 5★ 4★ 3★ 2★ 1Awful experience. I've rented from other Budget locations in the past and have never had issues... but the issues on this rental are enough to make this location one and done for me. I had to wait an hour for my car, and was "upgraded" to a less fuel efficient car (which I accepted, because it was that or nothing... and I needed the rental for a trip). While I was there, there was one other customer before me that also didn't get the car she reserved. Two other women arrived with issues with their rentals from a day or two prior.Called customer service the next day when a check engine light came on. Customer service agent was far from helpful (I was driving, and she was asking me questions she very well could have found answers to on her end). Today I called to see if I could extend my car rental by only a couple of hours, and was hoping that due to all of the inconviences, they would do this at no charge as a customer courtesy. Paying >100 dollars extra when I already had to pay extra for the gas on the "upgrade" (on top of receiving my car an hour late) is not something I was willing to do. Absolutely awful customer service all around.10/10 would not recommend this location (and honestly I'm reconsidering ever using Budget in general again).
August 25 · JI’ve rented from this location several times and typically I get okay service. The lady who runs the desk is okay and so is the gentleman that services the vehicles.However if you rent a specific vehicle well in advance. Like weeks in advance. You may arrive and find that you have to wait 2 hours for the vehicle to be delivered.I don’t put that on the people working there but why would I need to wait 2 hours for a vehicle that was reserved 2 weeks in advance.If you just want to rent any vehicle then you will be fine but if you reserve a specific vehicle. Then it’s 50/50.
September 18 · Alexander RobersonI rented a vehicle from this office twice. The first car smelled like smoke so bad and wasn't cleaned very well.I went back a couple weeks after and rented again, hoping that it was a one time issue.The car also smelled, one of the tires had something wrong with it that wasn't noticeable until I was already too far to turn back and deal with exchanging vehicles.The car itself wasn't bad but the return was. The large lady with dreads was not nice. She doesn't smile, doesn't look at you and just says what she thinks is correct as if you aren't even standing there. She tried to charge us $120 to clean the car. Sh stated that it has excessive dirt. The attached pictures are of the "dirt". We were required to go down the road and vacuum the car out or we would be charged $120. Although it doesn't sound like a big deal, I've been renting cars for years and have never had an agency require me to vacuum the car out. This is part of the fees you pay when you rent the car. I also can understand if the car was a complete mess or damaged. Please see attached pics and make up your own mind.
December 26 · Corinne WatkinsDefinitely got worse after not using them for 4 years. They try to say you have to return the car vacuumed. Any customer should get automatically refunded $250 if we are suppose to clean the car before returns. It is Budgets responsibility to clean cars, not the customer (except for extreme cases), that is included in the rental fee....This is just peak laziness. Id rather pay more at enterprise if this is how they run business here. Avoid this location
May 29 · Jessica LI used to have no issues renting from here but the last few times I had several issues. The first one is the van I recently rented broke down on me and when I called the 800 number, they couldn't just bring me a new car and instead called a towing company to take the car to a location nearby which took 4 hours altogether. The second issue at this location was they didn't bother inspecting one of the rentals I had and then they accused me of smoking in it when it already had a smokey smell and I don't even smoke.
February 24 · Michael Kramer
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