Enterprise Rent-A-Car Introduce
Introduction / Overview
When you need reliable, local transportation in the Douglasville area of Georgia, the Enterprise Rent-A-Car location on Highway 5 stands out as a top choice. This branch operates as a full-service car and van rental agency, providing a wide array of vehicles to meet the diverse needs of the West Georgia community—whether you need a compact car for a weekend trip, a full-size SUV for a family outing, or a spacious van for a group event or commercial task.
What truly sets this Douglasville location apart is its commitment to both exceptional service and community values. The business proudly identifies as women-owned, offering a local connection alongside the resources of a nationwide brand. Furthermore, the dedication to outstanding service is reflected in customer feedback, with staff members consistently praised for being "welcoming, professional, and incredibly helpful." Customers report an experience that is quick, stress-free, and leaves them feeling "like family."
Understanding the needs of modern renters, this Enterprise branch also offers flexible payment options, including credit cards, bank-issued debit cards, and NFC mobile payments. For those who serve our country, the location honors active military discounts, demonstrating a valuable commitment to the local military community in Georgia. With a focus on well-maintained vehicles and a consistently professional environment, this location is your reliable partner for temporary vehicle needs.
Location and Accessibility
The Enterprise Rent-A-Car branch is situated in a highly convenient and central area of Douglasville, easily accessible for residents across Douglas County and the greater West Atlanta metropolitan area.
- Address: 9419 GA-5, Douglasville, GA 30135, USA.
Located directly on Georgia Highway 5, the branch is a simple and straightforward destination for local customers, saving them the time and expense of traveling to airport rental facilities. The operational hours are designed to accommodate busy schedules, typically running from Monday to Friday, 8:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 2:00 PM, with the branch generally closed on Sundays. Always confirm current hours for the day you plan to visit.
The facility prioritizes ease of access for all patrons.
- On-Site Parking: Provides convenient parking for customers leaving their personal vehicle while renting.
- Wheelchair Accessible Entrance: Ensures a smooth and welcoming process for everyone entering the premises.
- Wheelchair Accessible Parking Lot: Offers dedicated spaces for accessibility needs right near the entrance.
Services Offered
As a comprehensive car and van rental agency, the Douglasville Enterprise offers an extensive selection of late-model, well-maintained vehicles and flexible rental terms.
- Diverse Vehicle Fleet: Rentals cover all major classes, including:
- Economy, Compact, and Full-size Sedans for everyday travel and fuel efficiency.
- SUVs (Compact, Midsize, and Full-size) for family comfort and extra cargo space.
- Minivans (7- and 8-passenger) for family vacations and larger groups.
- Passenger Vans (12- and 15-passenger) for large group transport, often utilized by churches, sports teams, or local businesses.
- Pickup Trucks for utility and small hauling needs.
- Flexible Rental Periods: Vehicles are available for short-term daily rentals, weekly trips, and extended-term rentals, catering to insurance replacements or business needs.
- Payment Acceptance: The branch facilitates easy transactions by accepting:
- Major Credit Cards (Visa, Mastercard, American Express, Discover)
- Bank-Issued Debit Cards (Subject to specific local requirements, which may include proof of local residence and/or additional documentation like a recent utility bill or paystub, as well as funds for the rental cost plus a security deposit.)
- NFC Mobile Payments (Modern convenience via platforms like Apple Pay or Google Pay).
- Insurance and Renter Requirements: Standard requirements include a valid driver's license and proof of transferrable auto insurance (liability, comprehensive, and collision). The minimum age to rent is typically 21, though an underage surcharge often applies for renters between 21 and 24.
Features / Highlights
The Enterprise Rent-A-Car on Highway 5 in Douglasville provides unique benefits tailored to the local Georgia community.
- Identifies as Women-Owned: Supporting a women-owned local business while still leveraging the reliability and vast resources of a national brand.
- Active Military Discounts: Provides special rental rates and benefits for active-duty military personnel, a highly valued offering for those serving in the armed forces and their families in Georgia.
- Exceptional Local Customer Service: Reviewers consistently call out specific employees, like Alexis and Justice, for their professionalism, clear communication, efficiency, and ability to make customers feel "like family," ensuring a stress-free and pleasant rental experience.
- Extensive Van Rental Options: As a dedicated van rental agency, the branch often has greater access to specialty vehicles like minivans and large passenger vans, which are perfect for local churches, schools, and business transportation needs.
- Debit Card and NFC Payment Acceptance: This high level of financial flexibility makes renting accessible to a broader range of customers who may prefer or require alternatives to traditional credit cards.
- Clean and Well-Maintained Facility and Fleet: Customers appreciate that both the store and the rental vehicles are consistently described as "well maintained and clean," ensuring a high-quality product.
Contact Information
For current vehicle availability, detailed information on military discount requirements, or specifics on debit card documentation for local renters, please contact the branch directly.
- Address: 9419 GA-5, Douglasville, GA 30135, USA
- Phone: (678) 715-7447
- Mobile Phone: +1 678-715-7447
What is Worth Choosing
Choosing the Enterprise Rent-A-Car location at 9419 GA-5 in Douglasville is an excellent decision for anyone in West Georgia who values a personalized, professional rental experience backed by a quality fleet. This branch is especially worth choosing for several reasons:
- For Military Members and Veterans: The advertised active military discounts offer a substantial benefit and demonstrate a commitment to serving those who serve.
- For Local Residents Requiring Financial Flexibility: The acceptance of bank-issued debit cards, along with NFC mobile payments, makes this location one of the most accommodating in the area for customers who prefer to manage their rentals without using a credit card. It is crucial to call ahead to confirm the necessary proof of local residency and other required documentation when using a debit card.
- For Group and Family Travel: The availability of a wide range of vans and SUVs means that the center can reliably provide the large-capacity vehicles needed for everything from Georgia road trips to local event shuttling.
- For Those Who Value Service: The consistent, glowing customer reviews praising the welcoming and efficient staff highlight that you will receive a human-centered, professional service experience that often surpasses what is found at other rental agencies. The sense of feeling "like family" is a testament to their dedication.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
9419 GA-5, Douglasville, GA 30135, USA
Enterprise Rent-A-Car Reviews
pick upteamcallmosesinsurance companyvanjobemployeebillroad trip
★ 5★ 4★ 3★ 2★ 1I had an excellent experience with Alexis at Enterprise! From the moment I arrived, she was welcoming, professional, and incredibly helpful. She explained everything clearly, answered all my questions with patience, and made the rental process quick and stress-free. Alexis went above and beyond to make sure I had the right car for my needs, and her friendly attitude made the whole experience even better. I truly appreciate her outstanding customer service and would definitely recommend asking for Alexis if you rent here!
September 08 · Nyah ColeWill always recommend the Enterprise location on Highway 5 in Douglasville. Justice is so awesome. He is always respectful, professional and efficient. I feel like family at this point. The store is well maintained and clean as well as the cars. Thank you so much!
September 30 · AyannaThey are the best. Great location, great customer service. Had a great a vehicle for me to rent even though I wanted to rent luxury. I don’t know why it’s so expensive to rent a vehicle now and you really need a credit card. Debit card is okay but you need utility bills and etc.. but overall my experience was great!!
July 11 · LashundraFriendly staff quick check out and used drop off box for return. Had to call when I got digital bill. Had $300 hold not big deal just figured it would have been mentioned. 30k van 300$ deposit doesn’t sound unreasonable.
June 09 · David JacksonI am a frequent renter at this location and have never been disappointed. The enterprise team at highway 5 in Douglasville Georgia is AMAZING and managed extremely well by Justice. Even if an issues arises (rarely) they will follow up and make it right. Top notch customer service and a great overall experience. Big shout out Alexis and her amazing positive attitude all the time! This will be my preferred lifetime rental company just based on this locations service as it speaks loud for the enterprise brand. Thank you Highway 5 team!
April 22 · Emmanuel Chrispin
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