Enterprise Rent-A-Car Introduce
Enterprise Rent-A-Car, located in the heart of Cartersville, Georgia, serves as a primary resource for local residents, business travelers, and visitors needing reliable and varied transportation options. As a major provider of rental solutions in the "home city" market—catering to those needing temporary wheels due to car repair, business, or local trips—this branch is easily accessible and offers a broad spectrum of vehicle classes. The Cartersville location is particularly notable for identifying as a women-owned business, adding a unique local touch to a globally recognized brand.
The agency is committed to serving the local Georgia community, which is evident in its specific offerings like active military discounts, a significant benefit for the large service population in the state. Furthermore, the commitment to professional service is reflected in reviews from many satisfied customers, such as Shirley McMichael, who described her experience as "wonderful," with professional, helpful staff, and a team that could not be "asked for a better."
However, potential renters in the Georgia region should be aware that, as with any high-volume service provider, consistency can sometimes be a challenge. A few customers have reported disappointing experiences involving vehicle cleanliness and mechanical issues, such as a broken infotainment system or a "disgusting odor." Prospective renters should be diligent and always confirm the condition of their vehicle upon pickup. Despite these isolated reports, the business maintains a strong position in the Georgia transportation sector, largely due to its extensive fleet and dedicated employees who strive to deliver exceptional service, which remains the company’s core value.
The Enterprise Rent-A-Car branch is strategically situated in Cartersville, GA, on a major route, making it highly convenient for those living and working in Bartow County and surrounding areas. Its placement on Joe Frank Harris Pkwy SE ensures straightforward access for both local pick-ups and rentals needed for travel throughout Northwest Georgia and beyond.
The physical address for the Cartersville location is:
804 Joe Frank Harris Pkwy SE, Cartersville, GA 30120, USA
The facility is fully equipped to accommodate all customers, ensuring an easy and inclusive rental process. Key accessibility features provided by the location include:
- Wheelchair accessible entrance: A clear path and entrance design to facilitate easy access into the building for all customers.
- Wheelchair accessible parking lot: Designated parking spaces available near the entrance to ensure convenience for those with mobility challenges.
For payment, the Cartersville branch of Enterprise Rent-A-Car accepts a variety of flexible options, including **Credit cards**, **Debit cards**, and **NFC mobile payments**, ensuring a smooth transaction process. They have clear policies for using debit cards, typically only permitting a renter's spouse or domestic partner as an additional driver in such cases.
Enterprise Rent-A-Car is a full-service agency known for providing a total transportation solution. The Cartersville branch offers a comprehensive range of rental vehicles and associated services to meet diverse customer needs in Georgia.
- Comprehensive Car Rental: A diverse fleet including economy, compact, mid-size, standard, and full-size sedans, as well as SUVs and luxury cars, suitable for any short or long-term personal or business trip.
- Van and Minivan Rental: Specialized in van rentals, offering 7-passenger minivans, 8-passenger minivans, 10-passenger vans, 12-passenger vans, and 15-passenger vans, perfect for large families, group tours, church gatherings, or team travel across the state.
- Truck Rental: Although the main branch focuses on cars and passenger vans, the Enterprise network offers pickup truck and cargo van rental options through the dedicated Enterprise Truck Rental service for hauling or moving needs.
- Replacement Rentals: A core service focused on providing vehicles for customers whose personal car is in the repair shop, often collaborating directly with insurance companies and dealerships (known as 'Replacement Rentals').
- One-Way Rentals: Flexibility for customers traveling across Georgia or out of state, allowing them to pick up the vehicle in Cartersville and drop it off at a different participating location.
- After Hours Service: Convenience for customers to drop off their vehicle outside of regular business hours using a secure drop box, with the understanding that the renter’s responsibility ends upon inspection the next business day.
The Cartersville Enterprise location offers distinct features that add value to the rental experience for Georgia users.
- Certified Women-Owned Business: The branch identifies as women-owned, contributing to local business diversity within the Cartersville community.
- Active Military Discounts: Special rates and promotional offers are available for active military members, veterans, and government employees, demonstrating support for service personnel in the state.
- Extensive Fleet Variety: Access to one of the largest and most diverse rental fleets in the area, from fuel-efficient economy cars to large 15-passenger vans, ensuring a vehicle for virtually any purpose.
- Damage Waiver Options: Customers have the option to purchase a Damage Waiver (DW) to reduce or eliminate responsibility for damage to the rental vehicle, providing peace of mind while driving across Georgia’s varying terrains.
- Enterprise Plus Loyalty Program: Customers can join the free loyalty program to earn points toward free rental days, receive personalized service, and benefit from exclusive member discounts.
- Airport and Local Service: Enterprise is recognized for serving both airport and "home city" rental needs, which is especially useful for Cartersville residents looking for a car rental alternative to traveling all the way to Atlanta Hartsfield-Jackson (ATL).
The professional team at the Enterprise Rent-A-Car Cartersville branch is ready to assist with your rental reservations, vehicle inquiries, and policy questions.
Address: 804 Joe Frank Harris Pkwy SE, Cartersville, GA 30120, USA
Phone: (770) 607-2020
Mobile Phone: +1 770-607-2020
Current operating hours are typically Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 2:00 PM, with Sunday hours often reduced or closed. Customers should always verify the latest operating hours directly with the branch, particularly for holiday schedules.
For Cartersville residents and travelers passing through Northwest Georgia, choosing the Enterprise Rent-A-Car on Joe Frank Harris Pkwy offers numerous advantages rooted in the brand's extensive network and commitment to local service. The fact that this is a women-owned location and that it actively provides special rates and discounts to the active military and veteran community makes it a highly community-engaged choice. The flexibility of its fleet, covering everything from basic cars to large passenger vans, is ideal for the unpredictable travel and logistical needs that often arise in a growing Georgia city.
While the occasional customer has reported issues with vehicle condition or communication, the consistent high marks for professional and helpful attendance from many others, like Shirley McMichael, confirm that quality service is a frequent outcome at this location. This consistency in service, coupled with the vast resources of a national brand—including business programs, loyalty benefits, and replacement rentals—makes Enterprise a dependable and robust solution for all transportation needs. Whether you are arranging a vehicle for a week-long vacation, a weekend renovation project, or simply bridging the gap while your car is serviced, Enterprise Rent-A-Car in Cartersville is a well-established, highly resourced, and community-conscious option that many Georgia locals trust and recommend.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
804 Joe Frank Harris Pkwy SE, Cartersville, GA 30120, USA
Enterprise Rent-A-Car Reviews
pick upinsuranceSUVmanagerquestionsteamcalltransactionvanname
★ 5★ 4★ 3★ 2★ 1I usually don’t leave reviews, but this experience with Enterprise was truly disappointing and frustrating. We picked up the rental car and was immediately hit with a disgusting odor inside the vehicle. It smelled awful I couldn’t even figure out what it was. When I looked up, I saw stains on the roof of the car (attached photo). I don’t even want to imagine what that could be. This is beyond unhygienic.To make matters worse, the infotainment system is broken. I couldn’t even input an address for directions. The screen is distorted and completely unclear, which makes driving in a new area even more stressful. The AC barely helps because the smell in the car makes it unbearable, and I can’t even open the windows since it’s almost 90°F outside.I tried calling multiple times, and all I got was: “We’ll call you back.” They never did. I’ve been waiting for a manager or supervisor to contact me, and guess what? Still nothing.It’s really disappointing because my first experience with Enterprise was good, but apparently, consistency and quality mean nothing here. If you’re lucky, you get a clean car and decent service. If you’re not like me this time you’re stuck with a disgusting vehicle, poor communication, and no real customer support.Enterprise, this is not how you treat customers. Clean your cars. Fix your systems. Train your staff to actually help when something goes wrong.
June 29 · Wendy NiurI just wanna say my name is Shirley McMichael and I had the pleasure of renting a car from Enterprise. The service was wonderful. The people that helped me were very helpful. The attendance were professional. I couldn’t have asked for a better team. I will recommend Enterprise to all of my family and friends. Thank you very much.
September 08 · Shirley McmichaelI am a regular customer renting numerous cars through this particular branch. I had a situation develop when I picked up my rental today. Tim (I think) the manager, helped me through it and went above and beyond! I have NEVER had a bad experience there! Thank you for all you do. Your entire team is phenomenal!
August 14 · Rebekah LewisIf you need a car, the Cartersville location is the place to go. The manager Tim was professional, friendly, and helped me more than I ever expected. Kevin was amazing as well. I didn’t get the names of the 2 young girls there, but they were awesome too. Even with 4-5 rentals ahead of me on pick up day, it still only took maybe 20 minutes to get in and out. I will always come back for any future needs!
August 19 · Haley KeeseWhen a client comes in and they have An issue you try to find a workaround to make both parties happy regardless of the company policy. Companies that care about their customers and making money would have some sort of compromise to work around almost anything. I have rented from Enterprise every weekend for almost a year for work. I went in today to rent for a personal trip and Enterprise not only did they not attempt to find a workaround, they basically blew me off. I don’t know why they’re allergic to money or maybe they’re just lazy and don’t care about the customer. I know which one I think it is. The manager Would not even take the time to come out and speak to me himself. The tall guy with the glasses and dark hair was very nice. This is not the first time Enterprise has treated me like this, but I guarantee you it will be the last.
August 19 · Aaron Tatum
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