Enterprise Rent-A-Car

- 3852 Jonesboro Rd SE, Atlanta, GA 30354

Enterprise Rent-A-Car is a globally recognized leader in the transportation solutions industry, and the local branch on Jonesboro Road SE in Atlanta, Georgia, serves as a vital resource for both residents and visitors to the area. This location specializes in offering a wide fleet of vehicles, covering everything from compact economy cars for quick city errands to spacious vans for group travel and commercial needs. As a cornerstone of neighborhood car rental services, this branch aims to provide convenient access to reliable, modern transportation for a variety of purposes, including insurance replacement, business travel, and personal leisure.

A notable aspect of this specific location is its designation as a women-owned business, demonstrating a commitment to diversity and community engagement within the Enterprise network. Furthermore, the branch proudly supports the military community by offering active military discounts, making it a thoughtful choice for service members and veterans in the Georgia region. While the branch aims for high standards, customer experiences, as reflected in local feedback, can vary, underscoring the importance of clear communication and setting realistic expectations during the rental process.

The Enterprise Rent-A-Car branch is conveniently situated at 3852 Jonesboro Rd SE, Atlanta, GA 30354, USA. This location places it strategically in the southeastern part of the Atlanta metropolitan area, easily accessible from major thoroughfares and near key points of interest. Its position near the I-75 and I-285 interchanges makes it a practical pick-up or drop-off point for those traveling into or out of the greater Atlanta region, including those utilizing Hartsfield-Jackson Atlanta International Airport (ATL), which is a short drive away.

Accessibility is a key priority for this location, which is a major benefit for local users with mobility requirements. The facility explicitly features:

• Wheelchair Accessible Entrance: Ensuring smooth entry and exit for all customers, including those using wheelchairs or other mobility aids.
• Wheelchair Accessible Parking Lot: Providing designated parking spaces that are wider and closer to the entrance, facilitating safer and easier access to the rental office.

These dedicated physical accommodations highlight the company’s commitment to serving all members of the Georgia community. Customers with specific vehicle needs, such as adaptive driving devices like hand controls, should contact the branch in advance, as the preparation and installation of such equipment typically requires a two to three business day notice to ensure availability upon arrival.

As a full-service car and van rental agency, the Enterprise branch on Jonesboro Road provides comprehensive rental solutions to meet a wide range of consumer and commercial transport needs. The core offerings are:

• Car Rental Services: A diverse fleet that typically includes economy cars, compact cars, midsize sedans, full-size vehicles, SUVs, and luxury cars. These options cater to individuals, families, and business travelers looking for temporary vehicle access.
• Van Rental Services: Specializing in van rentals, the location can typically provide various sizes, including 7- and 8-passenger minivans, and larger 12- and 15-passenger vans, which are ideal for sports teams, church groups, family trips, or shuttle services within Georgia.
• Cargo Van Rental: Providing utility vehicles for customers who need to transport goods, equipment, or manage smaller moves, offering an alternative to larger moving trucks.
• Refueling Options: Customers are typically offered three refueling choices: pre-paying for a full tank at a competitive rate, allowing the company to refuel and being charged a higher per-gallon rate, or refueling the vehicle themselves immediately prior to return.
• Damage Waiver and Supplemental Protection: Offering optional protection products, such as a Damage Waiver (DW), to reduce or waive the renter's financial responsibility for damage or theft of the rental vehicle, subject to the terms of the rental agreement.
• Vehicle Pick-Up and Courtesy Ride Service: Many Enterprise locations offer a complimentary pick-up service from a customer’s home, workplace, or mechanic's shop, which is particularly beneficial for those renting a vehicle after an accident or breakdown. The local availability of this service, including courtesy rides to and from the rental office, is a significant convenience.

The distinguishing factors of this particular Atlanta location make it a compelling choice for various customers in the Georgia region.

• Women-Owned Enterprise: Identifying as a women-owned business, this location contributes to supplier diversity and offers customers an opportunity to support diverse local business operations.
• Active Military Discounts: The branch offers special rates and discounts for active-duty military personnel and veterans for both Official Government Travel and personal 'Leisure' rentals, acknowledging and appreciating the service of the Georgia military community.
• Commitment to Physical Accessibility: Beyond the standard commitment to providing adaptive driving devices upon request, the physical location features a wheelchair accessible entrance and parking lot, ensuring a more welcoming and compliant environment for customers with physical disabilities.
• Flexible Payment Methods: The location accepts major forms of payment, including Credit Cards, Debit Cards (subject to specific rental policies, particularly regarding required documentation), and modern NFC Mobile Payments, offering convenience at the counter.
• Extensive Fleet for Diverse Needs: As both a car and van rental agency, the inventory is generally deep and varied, capable of covering everything from a simple daily rental to the need for a large passenger van for a weekend trip to the North Georgia mountains.

For reservations, inquiries about fleet availability, or questions regarding rental policies and required documentation, customers can reach the Enterprise Rent-A-Car team at the Jonesboro Road location using the following information:

• Address: 3852 Jonesboro Rd SE, Atlanta, GA 30354, USA
• Phone: (404) 366-1204

It is always advised to call ahead to confirm vehicle availability, especially for specialized vans or vehicles equipped with adaptive devices, and to clarify any specific documentation requirements (such as proof of insurance or additional information needed for debit card rentals) to ensure a smooth pick-up experience.

The Enterprise Rent-A-Car branch on Jonesboro Road in Atlanta is worth choosing for Georgia users who value convenience, accessibility, and specific community support. The primary draw is the extensive fleet selection, which reliably covers personal, family, and group transport needs through its dual classification as a car and van rental agency. For military members, the availability of specialized active military discounts provides clear cost savings and demonstrates a service-oriented business ethos.

Furthermore, the physical accessibility of the location, including dedicated parking and entrances, makes it a responsible choice for customers who require these accommodations. While some customer feedback suggests potential challenges with counter service efficiency and administrative processes, the overall brand strength, the availability of features like courtesy rides, and the commitment to a clean and well-maintained fleet (as noted in some positive reviews) solidify its position as a reliable option in the South Atlanta area. Customers are encouraged to book reservations online in advance and be prepared with all necessary documentation—including proof of insurance—to streamline the process and minimize potential delays upon arrival.

Enterprise Rent-A-Car

3852 Jonesboro Rd SE, Atlanta, GA 30354, USA