Enterprise Rent-A-Car Introduce
For those living and traveling in the vibrant North Metro region of Minnesota, having access to a dependable car rental agency is a necessity. Enterprise Rent-A-Car at 568 Lake St N in Forest Lake is a recognized provider serving this community, offering a wide selection of vehicles from compact cars for a daily commute to spacious SUVs and vans for family travel. As a branch of a globally recognized brand, this location combines the stability and fleet variety of a major company with a dedicated focus on local, personalized customer service.
Enterprise has built its reputation on the principle of catering to neighborhood needs, particularly for those requiring replacement vehicles after an accident or for servicing needs. The Forest Lake team understands the often-stressful circumstances that bring a customer to their door, aiming to make the process as smooth and transparent as possible. Positive customer feedback highlights the efforts of staff members like Eli and Andre, who are known for being "very nice to work with" and "accommodating," indicating a commitment to moving beyond simple transactions to provide genuine, helpful service.
While the nature of high-volume business can sometimes lead to unexpected challenges, such as fleet maintenance issues, the focus of the best Enterprise teams—including this one—is often on rapid communication and attempting to find suitable alternatives for their customers, ensuring their mobility is restored as quickly as possible. When considering a rental in the Forest Lake area, this branch offers a comprehensive solution for both planned and emergency transportation requirements.
The Enterprise Rent-A-Car branch is conveniently located in the heart of the Forest Lake commercial area, ensuring easy access for residents of Forest Lake, Wyoming, Hugo, and other surrounding communities in Washington and Chisago Counties.
The address is:
568 Lake St N, Forest Lake, MN 55025, USA
This location on Lake Street North places it near major transit routes, including access to I-35 and Highway 61, making it a quick stop whether you are driving in from the Twin Cities to the south or from Northern Minnesota destinations. Its neighborhood placement is a distinct advantage for customers needing a quick, non-airport rental.
Key accessibility features include:
- Convenient Neighborhood Access: Eliminates the need for a trip to the congested airport or downtown metro areas for a rental.
- Local Pick-Up Service: Consistent with the Enterprise standard, this branch often provides complimentary local pick-up from homes or body shops for customers arranging a rental, though this should always be confirmed by phone at the time of reservation.
- Easy On-Site Service: The entire process, from reservation to vehicle inspection and return, is handled efficiently at the Lake Street North location.
- Dedicated Phone Lines: Direct contact with the local branch team (rather than a centralized corporate line) allows for faster resolution of local scheduling and vehicle needs.
The Enterprise Rent-A-Car location in Forest Lake maintains a diverse fleet to address the wide variety of transportation needs typical of the Minnesota lifestyle.
Core services and vehicle types generally include:
- Passenger Vehicle Rentals: A broad selection from compact (such as a Mitsubishi Mirage or similar) and economy cars for budget-conscious trips to full-size sedans (like a Chevrolet Malibu) for comfort on longer Minnesota drives.
- SUV and Crossover Rentals: Essential for the changing seasons in Minnesota, the fleet typically includes various sizes of SUVs (e.g., Hyundai Kona, Nissan Rogue, Chevrolet Equinox) offering reliable performance and space.
- Van Rentals: Offering minivans for family road trips and larger passenger vans for group outings, which is vital for local schools, churches, and organizations.
- Truck Rentals: Access to various pickup truck classes for hauling or light moving needs, supporting the DIY projects and outdoor activities common in the region.
- Insurance Replacement Rentals: Specialization in working directly with most major insurance carriers and local body shops to facilitate the rental of a replacement vehicle while a customer's personal car is being repaired.
- One-Way Rentals: The ability to rent a vehicle in Forest Lake and drop it off at another Enterprise location across the state or country, providing maximum flexibility for travel plans.
- Long-Term Rentals: Solutions for customers needing a vehicle for a month or more, offering competitive rates for extended use.
The customer service ethos and operational procedures at the Forest Lake Enterprise branch are designed to provide confidence and clarity in the rental process, with several key highlights noted by local customers.
- Clear and Transparent Pricing: The team, including associates like Eli, is specifically recognized for explaining all potential additional charges in advance, ensuring customers "did not have any surprise charges" upon return.
- Excellent Insurance Coordination: The staff is commended for "working with my insurance company very well," streamlining the often-complicated process of securing a claim-related replacement vehicle for accident victims.
- Accommodation and Flexibility: Customer reviews highlight the staff's willingness to be "very accommodating to my schedule for the pickup and the return," which is a crucial advantage for busy individuals with inflexible repair or travel timelines.
- Trusted Brand Standards: As part of the Enterprise family, the branch adheres to national maintenance and safety protocols, giving customers confidence in the mechanical condition of their rental vehicle.
- Focus on Problem Resolution: While challenges can occur (such as vehicle recalls or unforeseen delays), the goal of the team, as evidenced by staff reaching out to customers like Jay, is to communicate quickly and find a solution, prioritizing customer mobility.
For direct assistance with booking, fleet inquiries, or scheduling a local pick-up, please use the contact information below for the Enterprise Rent-A-Car in Forest Lake.
Address: 568 Lake St N, Forest Lake, MN 55025, USA
Phone: (651) 464-9065
Mobile Phone: +1 651-464-9065
Choosing the Enterprise Rent-A-Car branch in Forest Lake is about prioritizing peace of mind and personalized service for your vehicle needs in the North Metro. What makes this location truly worth choosing is the confirmed dedication of the local team, whose efforts result in transparent pricing and excellent coordination with third-party providers like insurance companies. The testimonials regarding staff being "very nice" and "accommodating" speak volumes about the quality of the daily interaction you can expect.
In situations where a vehicle is needed due to an unexpected event, like a repair or an insurance claim, the benefit of having a team that simplifies the process and eliminates "surprise charges" is invaluable. This location is designed for the convenience of the local Minnesota resident, offering a full range of vehicles from economical cars to essential SUVs, all from a central, accessible spot on Lake St N. For reliable wheels, clear transactions, and friendly faces like Eli and Andre, the Forest Lake Enterprise is the smart choice for vehicle rentals in the area. While cleanliness issues have occasionally been noted, the commitment of the team to communication and accommodation shows a strong desire to uphold the high standards of service the Enterprise brand is known for.
Enterprise Rent-A-Car Photos









Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
568 Lake St N, Forest Lake, MN 55025, USA
Enterprise Rent-A-Car Reviews
Eli and Andre are both very nice to work with. They were very accommodating to my schedule for the pickup and the return. Eli explained to me any additional charges that I may be charged and why. I did not have any surprise charges and they worked with my insurance company very well
September 15 · Carlene PedersonMy rental experience I feel like was nightmare as there was a recall on some of the rental vehicles but honestly it not my fault or problem that they experienced this! I spoke with Jay who offered 2 vehicles but the reason I rented a vehicle was so my whole family could be together and travel together! Got one call left message from Jay to let me know that wouldn’t work to get one vehicle got a call back later that it was going to work and to meet him at 7:00 to pick up and Jay was not there he was picking up a vehicle so was about 10 minutes late which we wanted the vehicle the night before so we could pack and leave which didn’t happen! Once my husband got back with vehicle to our house which was later than expected and the dodge Durango was dirty there was white stuff all over the seats and on side doors at that point we had to go so we could not figure it out something different we had to go with a dirty vehicle! I don’t recommend renting from here unless you want a headache and a dirty vehicle to drive!
July 11 · Misty LancrainAndre was fantastic! He helped us both when we picked up and when we returned the vehicle. He was knowledgeable, friendly, and made the whole process smooth and efficient. We were in and out within minutes.
September 18 · Shannon Carter*UPDATE - we needed to rent another car this past weekend and your location did not have any to offer. :( We had to use a different rental company! UGH worst experience, customer service and pricing EVER.Thank you again for being such a great location with top notch service.Andre was fantastic to work with. We were checking out and in right away and had no issues.
July 08 · Christine SandIf I could give more stars, I would. Andre and Kasey were a dream to work with. Andre set us up with our one way rental. Before we got out of town, we notice a sound and vibration that made us uncomfortable to drive such a long distance. Andre was quick to tell us to come back and they'd have a different car for us. Andre and Kasey teamed together to make the vehicle exchange easy! We were running late to start our journey south so we said we didn't care that the car was dirty. They insisted it would quick and we'd be on our way. It was super quick. Kasey was kind and apologized for the hassle. She gave us a perk for the end of our journey!! Dropping off a one way rental, arriving before the date of return and redeeming our perk from Kasey, was mind boggling for our designated drop site. After much negatively and "can't do" attitude, I called Andre. He's such a Superman! Andre was able to close out the rental on his end. Customer service at the Forest Lake Enterprise Car Rental goes above and beyond! They are top notch! Thank you again, Andre as and Kasey. More hugs for you!!
May 21 · Tami Newcomb
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