Enterprise Rent-A-Car

- 17 Melnea Cass Blvd, Boston, MA 02118

For residents, students, and businesses in the greater Boston area, particularly in the Roxbury, South End, and Longwood Medical districts, the Enterprise Rent-A-Car branch at 17 Melnea Cass Boulevard stands out as a premier provider of short-term transportation solutions. Functioning as both a dedicated **car rental agency** and a **van rental agency**, this location offers a wide spectrum of vehicles to meet diverse needs, whether you require a compact car for navigating city traffic, an SUV for a New England weekend getaway, or a passenger van for group travel.

This particular Enterprise location is highly regarded for its commitment to exceptional customer service. Customer testimonials consistently highlight the professional, friendly, and attentive nature of the staff. One glowing review specifically credits an employee, "Maddie," for providing service that was "above and beyond," treating the customer with the care expected from an owner. This level of personalized attention ensures that rentals—even complex reservations or mid-trip modifications—are handled with the "highest professionalism," as noted by a seasoned traveler who rents vehicles across the US.

Furthermore, this branch distinguishes itself with important local characteristics. It proudly identifies as a **women-owned business**, contributing positively to local economic diversity. It also supports the community by offering **active military discounts** and ensuring full **wheelchair accessibility**, including a dedicated parking lot and entrance. This combination of national brand reliability, a diverse and clean fleet, and deeply committed local service makes the 17 Melnea Cass Boulevard location a top choice for Massachusetts users.

The Enterprise Rent-A-Car branch is ideally located at **17 Melnea Cass Blvd, Boston, MA 02118, USA**. This strategic address places the facility conveniently near several major Boston landmarks and institutions, including Northeastern University, the Boston Medical Center campus, and the surrounding neighborhoods of Roxbury and the South End. Its location on Melnea Cass Boulevard offers direct access to key urban thoroughfares, facilitating easy entry and exit from the Boston metro area, including a relatively straightforward connection to Interstate 93.

As a non-airport location, this branch is geared specifically towards local residents and businesses, often catering to insurance replacement and personal travel needs. The operating hours are structured to accommodate typical weekday and weekend schedules:

• **Monday to Friday:** 8:00 AM – 6:00 PM
• **Saturday and Sunday:** 9:00 AM – 1:00 PM

For customers requiring returns outside of these times, the branch's after-hours return policy should be confirmed by phone, though many non-airport locations facilitate secure drop-off of keys and vehicles.

A key element of this location's accessibility is its inclusion of physical accommodations for all customers:

• **Wheelchair Accessible Entrance:** Ensures smooth entry for all patrons.
• **Wheelchair Accessible Parking Lot:** Provides designated parking spaces close to the facility for easy access.

The Enterprise Rent-A-Car facility on Melnea Cass Boulevard provides a comprehensive range of mobility solutions, backed by the resources of a global company yet delivered with local focus.

• **Extensive Vehicle Fleet:** As both a car and van rental agency, the branch maintains a large inventory covering all standard vehicle classes:
  • Economy and Compact Cars (e.g., Mitsubishi Mirage, Nissan Versa) for excellent gas mileage and city navigation.
  • Mid-Size and Full-Size Sedans (e.g., Toyota Corolla, Chevrolet Malibu) for comfort on longer Massachusetts road trips.
  • SUVs and Premium SUVs (e.g., Nissan Rogue, Ford Expedition) perfect for family trips or hauling gear.
  • Minivans and Passenger Vans (up to 15-passenger options) ideal for accommodating large groups, teams, or moving tasks.
• **Complimentary Customer Pick-Up Service:** This signature Enterprise service is available at this non-airport location during regular business hours. Customers can call the office directly to arrange for a free ride to the facility to complete their rental paperwork. This is an invaluable service for those needing an insurance replacement vehicle or whose car is in the shop.
• **Flexible Payment Options:** The branch ensures convenient transactions by accepting a variety of payment methods:
  • Credit Cards
  • Debit Cards
  • NFC Mobile Payments (e.g., Apple Pay, Google Pay)
• **Insurance and Dealer Replacement Rentals:** Enterprise is highly experienced in handling direct billing and coordination with insurance companies and local auto repair shops, streamlining the process when your personal vehicle is out of commission.
• **Rental Extras:** Customers can often request helpful additions to their reservation, such as GPS navigation systems and child safety seats, for an additional charge, to ensure a safe and stress-free journey through Massachusetts.

The Boston Roxbury Enterprise branch distinguishes itself through several key features that contribute to its high customer satisfaction ratings:

• **Exceptional, Personalized Customer Service:** As highlighted by numerous reviews, the staff—with individuals like "Maddie" standing out—provide a level of care and professionalism that exceeds typical expectations, ensuring a smooth process from pick-up to drop-off.
• **Women-Owned Business:** The branch proudly identifies as women-owned, offering local customers an opportunity to support diverse and women-led enterprises in the Boston area.
• **Reliable and Clean Vehicles:** Consistent customer feedback praises the vehicles for being clean, reliable, and ready on time, assuring renters of a safe and comfortable experience.
• **Active Military Discounts:** A valuable benefit, the provision of active military discounts is a strong feature that provides meaningful savings for local service members and their families.
• **High Accessibility Standards:** The facility is fully equipped with both a wheelchair accessible entrance and a wheelchair accessible parking lot, demonstrating a commitment to serving all community members.
• **Convenient Urban Location:** Situated near major institutions and neighborhoods like Northeastern University and the Longwood Medical Area, the location is strategically placed to serve a high volume of local renters, including students and medical professionals.

Massachusetts residents planning a trip, needing an immediate replacement vehicle, or requiring the free local pick-up service from the Boston Roxbury branch should use the following direct contact information. Calling ahead is highly recommended to confirm vehicle availability, especially during peak seasons.

• **Address:** 17 Melnea Cass Blvd, Boston, MA 02118, USA
• **Phone:** (617) 442-7500
• **Mobile Phone (Alternate):** +1 617-442-7500

For reservations or detailed inquiries, customers should utilize these numbers during the established business hours (Monday-Friday, 8:00 AM – 6:00 PM; Saturday and Sunday, 9:00 AM – 1:00 PM).

The Enterprise Rent-A-Car at 17 Melnea Cass Blvd is an excellent choice for Massachusetts users because it represents the optimal balance of **global resources and highly attentive local service**.

What is truly worth choosing here is the **consistent delivery of exceptional customer service**. Unlike locations where service can be hit or miss, this branch has cultivated a reputation for staff professionalism and personalized care—an essential factor when dealing with the often-stressful process of needing a rental car. The presence of highly-regarded employees who show "genuine pride in their work" ensures that your experience, whether for a quick day rental or a long insurance claim period, will be smooth and stress-free.

The added, tangible benefits solidify its position as a top option in Boston: the **free local pick-up service** eliminates transportation hurdles; the **women-owned designation** and **active military discounts** align with community values; and the availability of a **diverse, clean fleet** ensures you get a reliable vehicle. For any Boston-area resident or visitor prioritizing professionalism, convenience, and a high-quality vehicle, this Enterprise location offers a truly top-notch rental experience.

Enterprise Rent-A-Car

17 Melnea Cass Blvd, Boston, MA 02118, USA