Enterprise Rent-A-Car Introduce
For Massachusetts residents in Dedham, Westwood, Norwood, and the surrounding areas, including those arriving through Boston Logan International Airport (BOS), finding a reliable and service-oriented vehicle rental partner is essential. The Enterprise Rent-A-Car branch located on Milton Street in Dedham stands out as a premier destination, consistently earning high praise for its exceptional customer service and commitment to going the extra mile for its patrons. This location operates as a critical "home city" branch, providing mobility solutions for local needs, whether a customer requires a quick weekend rental, an insurance replacement vehicle, or a specialty van for a group event.
The core philosophy of the Dedham team, as highlighted by multiple customer testimonials, revolves around being "incredibly resourceful" and genuinely caring about "solving your problems." This high-touch, empathetic approach distinguishes the branch within the competitive Greater Boston rental market. Customers have reported instances where staff members, like David, have shown remarkable patience and knowledge, even securing beneficial upgrades without extra cost. Another customer noted the astonishing level of team attention, with multiple employees checking in during a hold with an insurance company—a clear sign of an internal culture that prioritizes customer well-being and a low-stress experience during often-stressful circumstances.
This commitment to service has led customers to recommend the Dedham location unequivocally, even suggesting it is worth the "extra drive or Uber ride" from locations like Logan Airport, firmly establishing its reputation for phenomenal service over simple convenience. The availability of clean, well-maintained, and often brand-new vehicles, including those for special needs like traveling with a large group, ensures that the quality of the fleet matches the quality of the interaction. The Dedham Enterprise is not just a place to rent a car; it is a service provider dedicated to facilitating memorable and hassle-free journeys for the Massachusetts community.
Furthermore, this Enterprise location proudly identifies as a women-owned business, adding a significant layer of distinction and community relevance. Supporting this local branch means supporting diversity in business ownership and leadership within Massachusetts. Coupled with their offering of active military discounts, the Dedham team demonstrates a deep commitment to serving and recognizing important segments of the local populace.
The Enterprise Rent-A-Car branch in Dedham is conveniently located for residents of Norfolk County and those traveling on the south side of Boston. The address places it strategically outside the congestion of the immediate downtown area while remaining easily accessible from major local roads, providing a straightforward option for car collection and return.
The specific location details are:
- 260 Milton St, Dedham, MA 02026, USA
The accessibility of the location is a high priority, with features in place to ensure a comfortable experience for all Massachusetts customers:
- Wheelchair accessible entrance, allowing smooth and effortless entry into the rental office.
- Wheelchair accessible parking lot, providing dedicated parking spaces that meet accessibility standards.
- On-site parking is provided for customers who drive their personal vehicles to the location before picking up their rental.
Crucially for neighborhood customers, this non-airport branch offers a valuable, customer-focused amenity: its renowned free local pick-up service, available during standard business hours. Customers are advised to call the branch directly to arrange for this complimentary service, which is designed to bring the user directly to the rental office to complete their paperwork and get on the road quickly.
As a leading vehicle mobility provider in the Massachusetts area, the Dedham Enterprise Rent-A-Car offers a comprehensive suite of services, accommodating virtually every need from routine replacement to specialized group travel:
- Full Car Rental Agency services, featuring a wide selection of vehicles, including economy cars for cost-efficiency, compact and mid-size sedans, and SUVs for varied terrain and family space.
- Specialized Van Rental Agency options, which are vital for group travel. This fleet typically includes spacious minivans (7- and 8-passenger) and larger 12- and 15-passenger vans, essential for family trips or organizational events.
- Insurance Replacement Rentals, where the team coordinates with insurance companies to provide a quick and efficient vehicle replacement for customers whose cars are undergoing repairs.
- Onsite services, ensuring all necessary documentation, inspections, and customer support are handled professionally and efficiently at the dedicated location.
- Local Pick-Up Service, offered free of charge during business hours for non-airport rentals, a highly appreciated convenience for local residents in the surrounding Dedham neighborhoods.
- Flexible rental terms, including short-term daily rentals and extended long-term options for projects, business assignments, or longer Massachusetts vacations.
- After-hours vehicle returns are accommodated via a drop box system, offering flexibility for customers whose travel schedules exceed regular operating hours.
The Dedham Enterprise branch is distinguished by key operational and customer-focused features that enhance the overall rental experience for Massachusetts patrons:
- Identifies as a women-owned business, reinforcing community ties and supporting diverse business leadership in the region.
- Offers active military discounts as a policy, providing a meaningful benefit for service members, veterans, and their families.
- Exceptional customer care culture, praised by customers for patience, problem-solving, and a willingness to "go above and beyond" to ensure vehicle needs are met, including locating non-immediately available specialty vehicles.
- Accepts various payment methods, including all major Credit cards, Debit cards, and secure NFC mobile payments for streamlined transactions.
- Guaranteed physical accessibility features, including a Wheelchair accessible entrance and Wheelchair accessible parking lot.
- Provision of a free local Pick-Up Service, which is highly beneficial for customers without immediate transportation to the rental office.
- On-site parking for customers’ personal vehicles during the rental period.
For reservations, inquiries about the free pick-up service, or to check on van availability, Massachusetts customers can contact the Dedham Enterprise Rent-A-Car branch using the following details:
- Address: 260 Milton St, Dedham, MA 02026, USA
- Phone: (781) 326-5557
- Mobile Phone: +1 781-326-5557
The Enterprise Rent-A-Car location in Dedham, Massachusetts, is highly recommended and worth choosing, not just for the familiar national brand name but specifically for the outstanding quality of its local service. For many customers, the critical deciding factor in a car rental experience is the responsiveness and dedication of the on-site staff, and this branch has cultivated a reputation for being the "best location" many seasoned renters have ever encountered across the entire country.
The team’s resourcefulness, especially when handling complex group travel needs or unexpected vehicle changes, provides an assurance of reliability that is priceless. Even travelers arriving at Boston Logan International Airport may find the slightly longer commute to Dedham a worthwhile investment to secure the guaranteed excellent service that this team is known for, often resulting in vehicle upgrades and a stress-free process. The complimentary local pick-up service eliminates the need for a separate ride to the office for residents, adding immense practical value. When you select the Dedham Enterprise branch, you are choosing a women-owned business that couples a diverse fleet of quality, well-maintained cars and vans with a professional, caring team that is genuinely focused on making your rental experience smooth, quick, and ultimately successful. This dedication to phenomenal service makes it the preferred local car rental solution in the Greater Boston South area.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos







Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
260 Milton St, Dedham, MA 02026, USA
Enterprise Rent-A-Car Reviews
teamchargeinsurancecallpickupmanagerthe futureaugustsingle personjob
★ 5★ 4★ 3★ 2★ 1I’ve been renting from Enterprise for many years, from coast to coast, and this is by far the best location I’ve ever experienced. The team here is incredibly resourceful and genuinely cares about solving your problems.I had a very unusual situation—traveling with a group of eight—and the vehicle I needed wasn’t immediately available. They went above and beyond to locate one for me, and it was a complete lifesaver. The car was brand new, spotless, and perfect for our trip. We made wonderful family memories, and I’m so thankful I found this location.Even though it’s a bit outside Boston, I believe it’s absolutely worth the extra drive or Uber ride, even if you’re flying in or out of Logan. The service here is phenomenal, and I couldn’t recommend them more highly.
August 10 · Matias Baker MasucciHuge shoutout to David for his patience, excellent customer service, and deep knowledge in helping me upgrade my rental without any extra cost. He made the whole process smooth and stress-free! 🙌Also, big kudos to the rest of the team at Enterprise—while I was on hold with the insurance, multiple employees checked in with me, even though they didn’t know I was already being helped. That kind of attention and care really stands out and is exactly why I keep coming back to Enterprise for my rentals. Keep up the amazing work!
August 26 · Andrea ShawOur car is still in the shop. The collision center is still fixing it.However enterprise got us through the month of August. Thank you so much.Great Customer service, clear concise communication and reliable inventory.
August 29 · Ark StrainMy worst experience ever with Enterprise Dedham branch. (1) The car had a leaking tire. I had to call road side assistance and switched for another car at Enterprise Waltham nearby. (2) This car rental is covered by auto insurance claim. But Dedham rep knows only one sentence: auto insurance does not cover the rental, we will charge your personal credit card. Auto insurance says insurance claim covers the while rental and will pay Enterprise directly. However, Enterprise misused my credit card info and charged my credit card, which I am disputing.
May 16 · Bo ChenAmazing service, easy, simple, straightforward with the fees, and will even give you a ride back home. I love Enterprise rental cats, big shout out to the employees over at the Dedham location. They truly understand the values of customer service.
April 12 · Mohamed Hussein
More Car Rental Near Me
Enterprise Car Sales4.0 (186 reviews)126 SW Cutoff, Worcester, MA 01604, USA
Enterprise Rent-A-Car4.0 (175 reviews)126 SW Cutoff, Worcester, MA 01604, USA
Xpress Auto Rentals5.0 (5 reviews)295 Waterman Ave, Smithfield, RI 02917, USA
896 Auto Rental LLC4.0 (9 reviews)5 Mowry Ave, Johnston, RI 02919, USA
Discount Car Rentals4.0 (4 reviews)61 Sandra Dr, Worcester, MA 01604, USA
Northeast Auto Rentals5.0 (10 reviews)775B Hartford Ave, Johnston, RI 02919, USA
DIMAS AUTO RENTAL5.0 (2 reviews)936 Cranston St, Cranston, RI 02920, USA
Enterprise Rent-A-Car4.0 (150 reviews)1674 Hartford Ave #1, Johnston, RI 02919, USA
Car Rentals RI4.0 (52 reviews)21 Calef St, Cranston, RI 02920, USA
Hertz Car Rental - Worcester - Park Avenue2.0 (162 reviews)561 Park Ave, Worcester, MA 01603, USA
Vachon Car Rentals Cranston RI5.0 (103 reviews)615 Reservoir Ave, Cranston, RI 02910, USA
Carretela Auto Rental4.0 (110 reviews)317 Southbridge St, Auburn, MA 01501, USA
Categories
Top Visited Sites
Avis Car Rental4.0 (72 reviews)
Priceless Car Rental2.0 (23 reviews)
Budget Car Rental3.0 (55 reviews)
Thrifty Car Rental - Cranberry Hwy Orleans Ma Thrifty4.0 (30 reviews)
Avis Car Rental3.0 (99 reviews)
Budget Car Rental2.0 (28 reviews)Trending Car Rental Blog Posts
The Role of Credit History in Renting a Car — What You Should Know
How Seasonal Events (e.g., Sports Games, Concerts) Impact Rental Car Availability & Rates
What Happens When the Rental Car Company Cancels Your Reservation
Understanding Collision Damage Waivers: Are They Really Necessary?
Why You Should Always Check Tire Pressure Before Leaving the Lot
How to Choose the Best Rental Car for a Ski Resort Vacation in the U.S.
