Enterprise Rent-A-Car

- 140 Moody St, Waltham, MA 02453

Enterprise Rent-A-Car at 140 Moody Street in Waltham, Massachusetts, serves as a crucial neighborhood hub for car and van rentals in the Greater Boston area. As part of the globally recognized Enterprise network, this branch specializes in providing transportation solutions for both daily needs—such as insurance replacement rentals—and specialized requirements, like large-group travel or cargo transport. Situated on a bustling street known for its local businesses, this location aims to connect the residents of Waltham, Watertown, Newton, and surrounding Middlesex County with the vehicles they need to navigate the state, whether heading into the city, out to the Cape, or up to the New England mountains.

The range of vehicles available positions Enterprise as a versatile resource, identifying officially as both a Car rental agency and a Van rental agency. This dual designation confirms its capacity to supply everything from fuel-efficient compact cars suitable for navigating the smaller streets of Massachusetts towns to multi-passenger vans necessary for family trips or community organizations. Additionally, the Waltham branch proudly identifies itself as a women-owned business, demonstrating a commitment to supporting diverse leadership within the Massachusetts local economy.

It is important for local users to note that, as a popular neighborhood location operating in a high-demand urban area like Waltham, vehicle availability can sometimes present challenges, particularly during peak travel periods, high-demand days, or unexpected high-volume events. Customer feedback indicates occasional difficulties, such as instances where reservations were not ready on time or were cancelled shortly before pick-up due to a lack of available cars. While some issues were eventually resolved through upgrades or discounts, prospective renters should confirm their reservations multiple times, especially when planning for critical travel like a "once-in-a-life-time event." One customer noted a contrasting, highly positive experience at the nearby Watertown location, highlighting the variability in service execution that can occur between high-volume branches.

However, the willingness of some staff to ultimately find a solution, even after initial reluctance—such as calling another local branch to secure a car after a last-minute cancellation—shows that dedicated efforts can be made to fulfill reservations. Customers are encouraged to maintain communication with the branch to ensure their transportation needs are met. The branch’s commitment to providing an accessible facility and supporting the military community remains a significant positive factor for residents across Massachusetts.

Location and Accessibility

The Enterprise Rent-A-Car location is conveniently located in the commercial heart of Waltham, MA, making it a highly accessible choice for those living or working in the immediate area and surrounding municipalities.

The official address is:

140 Moody St, Waltham, MA 02453, USA

Moody Street is a vibrant corridor in Waltham, and the branch's position here allows for easy access via local roads and proximity to major Massachusetts commuter routes. For customers relying on public transport, the location is generally within reach of local bus routes, providing an alternative means of arrival for vehicle pick-up.

Operational hours for the Waltham branch are typically structured around neighborhood convenience, with the office generally open Monday through Friday from 8:00 AM to 6:00 PM, and shorter hours on weekends, commonly 9:00 AM to 1:00 PM on Saturdays and 9:00 AM to 12:00 PM on Sundays, though specific hours may vary and should be confirmed when booking.

This location prioritizes physical accessibility for all members of the Massachusetts community:

• Wheelchair accessible entrance is available, ensuring easy entry for customers with mobility aids.

• Wheelchair accessible parking lot is provided, offering dedicated and convenient parking spaces.

Services Offered

Enterprise Rent-A-Car at 140 Moody Street provides a robust selection of vehicle rentals and complementary services to address a wide range of needs for residents and businesses across Massachusetts:

• Comprehensive Car Rental Fleet: Offering vehicle types that include fuel-efficient Economy and Compact cars, Mid-size, Full-size, Premium, and Luxury sedans, as well as a variety of SUVs (Standard, Intermediate, and Full-size models).

• Specialized Van Rental Options: Services include Minivans (such as the Chrysler Pacifica or similar 7- or 8-passenger models) and larger Passenger Vans (like 12- and 15-passenger capacities), essential for group outings, team travel, or multi-family gatherings in New England.

• Onsite Services: Dedicated staff are available at the 140 Moody Street office during business hours to handle reservations, vehicle inspections, paperwork processing, and direct customer assistance.

• Accident and Replacement Rentals: The branch is equipped to assist customers who require a temporary vehicle while their personal car is undergoing repairs, often coordinating directly with insurance companies.

• Flexible Payment Methods: For ease of transaction, the branch accepts several payment forms, including major Credit cards, Debit cards, and secure touchless payments via NFC mobile payments.

• Enterprise Plus Program: Offering members the ability to earn points on rentals toward free rental days and access a faster, more streamlined rental process for frequent travelers across the Commonwealth.

Features / Highlights

The Waltham location’s distinguishing features highlight its commitment to diversity, community support, and customer convenience:

• Identifies as Women-Owned: This designation signals the branch's commitment to supporting female entrepreneurship and leadership in the Waltham business community.

• Active Military Discounts: A recognition of service, the branch offers specialized discounts and favorable rates for active members of the United States military.

• Neighborhood Convenience: Strategically located on Moody Street, providing an alternative to the major airport hubs for suburban and metropolitan Boston residents looking for a local pick-up spot.

• Commitment to Accessibility: The provision of both a Wheelchair accessible entrance and a Wheelchair accessible parking lot ensures the facility is easily usable by all members of the Massachusetts community.

• Problem Resolution (When Insisted Upon): While inventory issues occur, customer reviews indicate that, after persistent effort, staff have successfully located alternative vehicles at other branches or provided consolation (upgrades/discounts), showing an eventual dedication to meeting customer needs.

Contact Information (Address, Phone)

For residents in the Waltham area seeking to reserve a vehicle or inquire about their rental, the contact information for this Enterprise branch is provided below:

Address: 140 Moody St, Waltham, MA 02453, USA

Phone: (781) 894-6770

Mobile Phone: +1 781-894-6770

What is Worth Choosing

Choosing the Enterprise Rent-A-Car location on Moody Street in Waltham, MA, is a decision best suited for local residents who value neighborhood convenience and access to a full spectrum of vehicles. For those living in Waltham, Newton, or the surrounding MetroWest region, bypassing the congestion and logistics of Boston Logan International Airport (BOS) for a local, in-town pick-up and drop-off is a major advantage. The commitment of this location to being a women-owned business and its offer of active military discounts are tangible ways it adds value back to the community and specific customer groups.

The primary offering that makes this branch worthwhile is the sheer breadth of its fleet, specifically its comprehensive Van rental agency capabilities. From large families who need the space of a minivan for a coastal vacation to local organizations requiring a 15-passenger van for an event, having a nearby, dedicated source for larger vehicles is highly valuable in this dense area of Massachusetts. The availability of diverse car classes, including SUVs for navigating unpredictable New England weather, ensures that nearly every driving need is covered.

However, potential customers must exercise diligence due to the reported issues with timely vehicle availability. The key takeaway from customer experiences is that while service issues have occurred, the ultimate ability of the team to occasionally secure a solution from a network of local branches—as noted by the recommendation to check the nearby, highly-rated Watertown location—demonstrates the strength of the overall Enterprise system in Massachusetts. For critical travel, renters should call the branch directly to reconfirm their booking in the days leading up to their reservation. By planning ahead and utilizing the accessible features, military discounts, and the convenience of a neighborhood location, Enterprise at 140 Moody Street can still prove to be a reliable and versatile choice for vehicle rental needs across the Commonwealth.

Enterprise Rent-A-Car

140 Moody St, Waltham, MA 02453, USA