Enterprise Rent-A-Car Introduce
For residents and visitors throughout Middlesex County and beyond, finding a reliable, professional, and customer-focused car rental agency is essential. The Enterprise Rent-A-Car branch located in Edison, NJ, stands out not just for its extensive fleet, but for its commitment to exceptional, personalized service. Situated conveniently on Route 27, this location is a vital resource for New Jersey drivers needing temporary transportation, whether due to a vehicle repair, a business trip, or a family vacation.
This specific Enterprise location is proud to identify as a women-owned business, embodying a commitment to diversity and community involvement right here in Central New Jersey. This designation reflects a deep dedication to professional standards, which translates directly into the high-quality experience customers have come to expect. While they offer a standard array of vehicles, the staff here consistently goes above and beyond, as evidenced by customer feedback praising the team for overcoming logistical challenges and providing personalized attention, such as proactively upgrading a customer to an electric vehicle (EV) upon learning their preference. This proactive approach ensures every customer's needs are met efficiently and with a friendly demeanor.
As a full-service agency, this branch handles all aspects of car and van rentals, providing not just the vehicle but also the supporting services, such as on-site assistance and various protection products, that ensure a seamless journey. Their inventory is designed to serve a wide range of local needs, from fuel-efficient compact cars perfect for commuting down Route 1 to spacious passenger vans ideal for family trips to the Jersey Shore or group outings. In short, the Edison Enterprise Rent-A-Car is a cornerstone of convenient, reliable, and service-oriented transportation in the New Jersey community.
The agency’s commitment extends to offering specific benefits for those who serve the nation, including active military discounts, a tangible way this local business honors the dedication of service members and their families in New Jersey.
The Enterprise Rent-A-Car location is strategically placed to serve the high-traffic corridor of Central New Jersey, ensuring it is easy to reach from surrounding towns like New Brunswick, Highland Park, and Piscataway.
- Address: 2136 NJ-27, Edison, NJ 08817, USA
Located directly on Route 27 (State Route 27), the office is accessible for both local residents and those traveling from farther points via major highways, including nearby I-287 and the Garden State Parkway. The facility places a strong emphasis on inclusivity and convenience for all patrons:
- Wheelchair accessible entrance: Ensuring easy entry and exit for everyone.
- Wheelchair accessible parking lot: Providing designated, convenient parking spaces for drivers with accessibility needs.
- Onsite Services: All rental, paperwork, and pick-up processes are managed on-site for streamlined service delivery.
The operating hours are generally customer-friendly, with extended weekday hours to accommodate those with standard work schedules, and shorter hours on weekends. It is always recommended to confirm current hours and reserve a vehicle in advance, especially during peak travel seasons, to ensure a smooth and timely pick-up experience.
This Enterprise branch provides a comprehensive suite of rental and associated services tailored to meet the diverse transportation needs of the New Jersey consumer:
- Car Rental Agency Services: Offering a vast selection of vehicles, from economy and compact cars for efficient local travel to full-size sedans, SUVs, and luxury vehicles for business or extended trips.
- Van Rental Agency Services: Specializing in larger capacity options, including cargo vans for moving or commercial purposes, and a variety of passenger vans (such as 7-passenger minivans and 12- or 15-passenger vans) for group travel.
- Proactive Vehicle Upgrades: Staff are trained to personalize the rental experience, even offering vehicle upgrades, such as to an Electric Vehicle (EV) like a Tesla, when appropriate and appreciated by the customer.
- Onsite Services: Handling all rental agreements, vehicle inspections, and customer support directly at the branch location.
- Payment Flexibility: Accepting a variety of modern payment methods for customer convenience, including Credit Cards, Debit Cards, and NFC Mobile Payments.
- Optional Protection Products: Providing choices for added peace of mind, such as Damage Waiver (DW), Supplemental Liability Protection (SLP), and Roadside Assistance Protection (RAP), to cover unforeseen circumstances.
Beyond the standard rental offerings, the Edison Enterprise location is distinguished by several key features and corporate commitments that benefit the local community:
- Women-Owned Business Status: The business is committed to diversity in ownership and operation, ensuring a professional and community-focused management style.
- Active Military Discounts: Providing special rental rates and discounts as a way to thank and support active military personnel and veterans residing in or traveling through New Jersey.
- Focus on Customer Service Excellence: Customer reviews consistently highlight the team's professional, competent, and courteous approach, with staff like Michael Lauro and Christopher demonstrating a willingness to go "above and beyond" for customer satisfaction.
- EV Experience: The team is capable of accommodating and proactively catering to modern preferences, offering drivers an opportunity to try out electric vehicles, enhancing the experience for tech-savvy or environmentally-conscious renters.
- Comprehensive Accessibility: Commitment to serving all members of the community through wheelchair accessible entrances and dedicated parking, making the rental process straightforward for every customer.
- Diverse Fleet for Every Need: Offering a wide spectrum of vehicles, from economical daily drivers to large passenger vans, making it a true one-stop-shop for personal, family, and business transportation requirements in the region.
For reservations, inquiries about the fleet, or general customer support, please utilize the following contact details for the Edison, NJ branch:
- Address: 2136 NJ-27, Edison, NJ 08817, USA
- Phone: (732) 572-7700
- Mobile Phone: +1 732-572-7700
For a New Jersey driver, choosing the Enterprise Rent-A-Car branch on Route 27 in Edison is a clear decision for three main reasons: **unmatched personalized service, community commitment, and a reliable fleet.** While Enterprise is a globally recognized brand, this local branch operates with an impressive dedication to the individual customer experience, which often gets lost in larger corporate structures.
Customer feedback consistently underscores the difference the staff makes. Even when faced with the logistical challenge of being temporarily "understaffed" or having low inventory, as one customer noted, the team, including key personnel like Christopher, Brandon, and Michael, ensures the problem is resolved with "excellent, courteous and competent customer service that exceeded expectations." This is the highest level of assurance a local user can receive—that even when things go wrong, the team will prioritize making it right. The proactive accommodation, such as upgrading a reservation to an electric vehicle, demonstrates a level of customer understanding and relationship-building that is rare and highly valued.
Furthermore, this location's status as a **women-owned business** provides an opportunity to support local, diverse leadership. Combined with the official **active military discounts**, it shows a tangible commitment to the community that goes beyond simply renting cars. When you rent a vehicle here, you are not just getting a ride; you are benefiting from an agency that offers a wide, accessible fleet, respects those who serve, and consistently delivers a top-tier rental experience distinguished by professional, friendly, and truly personalized service. For any New Jersey transportation need, this Edison Enterprise branch is highly recommended for its professionalism and customer care.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car Reviews
pickupcallSUVcheckofficemini vaninformationunderstandingperiodemployee
★ 5★ 4★ 3★ 2★ 1Although I was disappointed the Rt 27 Edison, NJ office was understaffed and did not have a car available when I got there with a reservation, Christopher and Brandon provided excellent, courteous and competent customer service that exceeded my expectations. It was satisfying. I would positively, most definitely recommend or refer anyone I know to rent from Enterprise for certain!
September 04 · Kay MayI recently rented a car from Michael Lauro’s Enterprise location in Edison, NJ, and I was blown away by his exceptional customer service. Not only was he professional, efficient, and friendly, but he also went above and beyond by upgrading me to an electric vehicle when he learned I drive a Tesla. This kind of personalized attention shows how well he understands his customers' needs and preferences.Michael’s knowledge, enthusiasm, and commitment to making the rental experience seamless truly set him apart. The process was smooth, and his willingness to accommodate my preference for an EV made my trip even better. It’s clear he takes pride in his work and ensures every customer leaves satisfied.If you’re looking for a top-tier rental experience, I highly recommend visiting Michael’s branch. His outstanding service and proactive approach deserve 10/10 stars!
June 13 · Rishi GirdharI recently rented a car from Enterprise and had an outstanding experience, thanks in large part to Mike, who works at edison RT27 location. From the moment I walked in, Mike was professional, friendly, and incredibly helpful. He made the rental process quick and easy, patiently answered all my questions, and even took the time to ensure I was getting the best rate available.Mike went above and beyond to make sure I felt comfortable with the vehicle and gave me clear instructions about the return process. It's rare to find customer service this good these days, and Mike truly made the whole experience stress-free and enjoyable.I highly recommend Enterprise for anyone needing a rental car and if you get a chance to work with Mike, you’ll be in great hands!
May 19 · Gade dheeraj2 hours after returning our vehicle we discovered that our teenage daughter left her AirPods in the car! We called to see if we could come back and find them expecting that the answer would be a hard no. Thankfully the staff was more than happy to welcome me back and even help me search for the AirPods! A special shout out to Jello who was so kind and helpful!!!! We will never rent a car from anyone else but Enterprise!!! Thank you for your outstanding customer service!!!!
August 26 · Teresa MichalskiCustomer service was good fast check out employees were very good and communicated well. Problems with vehicle had a lot of miles 53000 when you went to stop van the front end shimmy was noticeable. The out side body was scratched and slightly damage. interior of van was worn and had a slight smell.I paid over a 100 dollars to rent a vehicle that made me feel it a old van. Oil warning light came on during my trip and I thought it was low tire pressure.
March 15 · Walter Orlowski
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