Enterprise Rent-A-Car Introduce
For residents and visitors in the Ohio region, securing reliable, flexible transportation is essential, whether you're handling personal travel, managing a business need, or dealing with a vehicle repair. Enterprise Rent-A-Car at 245 N Court St in Medina, OH, stands as a well-known local resource for fulfilling these diverse vehicle rental needs. As part of a globally recognized brand, this Medina location offers the comprehensive service and wide range of vehicle options customers expect, combined with a commitment to local customer service and community engagement.
The facility specializes in both traditional car rentals and van rentals, positioning it as a versatile choice for anything from a weekend getaway car to a larger van for group outings or material transport. One distinguishing characteristic of this particular Enterprise location, which may appeal to local customers, is its identification as a women-owned business, demonstrating a commitment to diversity and community leadership within the Ohio small business landscape. They strive to offer professional service and a variety of options designed to make your rental process as smooth as possible.
This Enterprise Rent-A-Car branch is conveniently situated at 245 N Court St in Medina, Ohio 44256, USA. This centralized location makes it easily accessible for customers throughout Medina and the surrounding communities in Northeast Ohio. Its position along North Court Street, a primary thoroughfare, ensures that whether you're coming from downtown Medina, a residential area, or a nearby business district, reaching the office is straightforward.
Accessibility is a key focus at this location, reflecting a commitment to serving all members of the community. For those requiring specific accommodations, the facility offers a wheelchair accessible entrance, ensuring a smoother entry and exit for all customers. Furthermore, dedicated wheelchair accessible parking is available on-site. Customers can also benefit from general on-site parking, simplifying the process of picking up or dropping off a vehicle. For those coordinating with the staff, the local phone number for this Medina branch is (330) 722-5504, or the mobile contact is +1 330-722-5504.
As a comprehensive transportation provider, this Enterprise branch offers more than just standard car rentals. Their services are structured to meet a wide array of personal and commercial needs:
- Car Rental Agency Services: Providing a fleet that typically includes economy cars, mid-size sedans, full-size vehicles, SUVs, and luxury options, catering to daily driving, long-distance travel, or specialized vehicle needs.
- Van Rental Agency Services: Offering a selection of vans, often including minivans for family trips and larger cargo or passenger vans for business use, moving, or group transportation.
- Payment Flexibility: Accepting multiple payment methods for customer convenience, including major Credit Cards, Debit Cards, and modern NFC mobile payments.
- Active Military Discounts: A dedicated offering for those who serve, providing active military discounts on rentals as a gesture of appreciation for their service.
- After-Hours Vehicle Return: While specific hours should always be confirmed, Enterprise locations typically offer an after-hours return service, allowing customers to park, lock the vehicle, and drop the keys in a secure box outside of standard business hours.
Several features and highlights distinguish the Enterprise Rent-A-Car experience at this Medina, OH location:
- Identifies as Women-Owned: The local operation proudly identifies as a women-owned business, contributing to the diversity of leadership in the Ohio business community.
- Active Military Discounts: Providing special pricing and rates for active military personnel, a valuable benefit for service members in the region.
- Accessibility Features: Ensures a welcoming and manageable experience for all customers with a wheelchair accessible entrance and designated wheelchair accessible parking lot.
- On-Site Parking: Convenient parking facilities are available directly at the location for customers who need to leave their personal vehicle while renting.
- Diverse Payment Options: The acceptance of Credit Cards, Debit Cards, and NFC mobile payments offers maximum flexibility at the counter.
For your convenience, here is the direct contact information for the Enterprise Rent-A-Car branch in Medina, OH:
- Address: 245 N Court St, Medina, OH 44256, USA
- Phone: (330) 722-5504
- Mobile Phone: +1 330-722-5504
Choosing Enterprise Rent-A-Car in Medina offers local Ohio customers a reliable option backed by a commitment to service and accessibility. The key factors that make this location a worthy choice revolve around its convenience, diverse fleet, and attention to customer needs, including specific groups like military personnel and those requiring accessibility features.
The availability of both standard car rentals and van rentals under one roof means that whether you need a simple replacement vehicle due to an insurance claim, a full-sized SUV for a family vacation to the Lake Erie Islands, or a cargo van for a local move, this facility can serve the purpose. The clear communication of available services, coupled with flexible payment options, is designed to reduce stress during the rental process.
While the business aims for a high standard, it is also important for local customers to approach any rental service with attention to detail. Reading and understanding the rental agreement, inspecting the vehicle thoroughly before driving off, and clarifying all policies regarding cleanliness, fuel, and returns—especially for after-hours drop-offs—can help ensure a positive experience. The provided customer feedback, though varied, underscores the importance of proactive communication with the local management team for addressing any concerns promptly and effectively, particularly regarding vehicle condition and specific requests like a different vehicle.
Ultimately, by offering key amenities such as active military discounts and being identified as a women-owned enterprise with critical accessibility features, the Enterprise Rent-A-Car on North Court Street in Medina positions itself as an integrated, flexible, and locally conscientious option for all your car and van rental needs in the Ohio area.
When planning your next trip or needing temporary transportation in Northeast Ohio, contacting the Medina branch directly is the best first step to discuss your specific vehicle requirements, understand current availability, and confirm any applicable rates or discounts.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos








Enterprise Rent-A-Car Location
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1Rented a Jeep Wagoneer for long family trip and had nothing but problems. The Jeep was completely nasty on inside food and wrappers all over. Had a bad smell from previous renters(recreational kinda smell). Also found that the dash was cracked and check engine light eventually came on. The day we got it I asked for different vehicle because of this one’s condition and supposedly none in the state were available. They escalated to regional manager which all I got was a response from an automated email. Their only fix was to have me bring it back for them to re clean. So I took it to Ashland which was closer and they washed outside and returned it back to me in same shape like no one touched it. Ended up having my children ride in a different vehicle because of the smell and cleanliness was so bad. I’m military and would never recommended this company.
April 19 · derek haumesserTo begin, I’ve spent a total over the last 3 years of 20-30,000$ dollars between enterprise and national personally between personal/Business. Have never felt the need to write a bad review for anyone but this specific store. Top to bottom, The store manager named Juan, has got to be on the hall of fame for the worse managers to exist in the continent. If you’ve rented a car from enterprise in the past, you know you can send your vehicle out to a fire stone if the tire goes out and pick it up once it’s completed. I’ve had it documented for weeks that I was waiting on a vehicle, until Juan deliberately went to pick up my vehicle and rented my vehicle out with my personal items in the car! When I called in, they lost my work laptop, and only have several items and offered no apology, and instead screamed at me on the phone saying he did absolutely nothing wrong. As a customer for so many years with the highest status, for me to ask for a simple apology and not receive it is straight up disrespectful. Overall, everyone seems nice at first, but when it comes down to a human error mistake they make in there end, don’t expect ownership. I had other enterprise location that I rented from tell me they considered what they did “unethical” as the vehicle I had was considered a gem and hard to find so they wanted it back in inventory for there location to become more profitable.Here’s my honest review of this location and people. I hope your experience will be better than mine. Best of luck
September 10 · Adventures of JamalI’ve rented cars multiple times from this location. Each time Juan has been awesome. If you spend anytime in a car rental agency you witness the need to be able to multi-task at an incredibly high level. Juan and the team he coaches does an incredible of displaying this skill. My experience working with Juan is an example of great customer service while managing multiple items. Enterprise is very fortunate to have Juan on their team!!
July 24 · Steve WestWe dealt with Jayden and another lady during pick up. They were both very nice and made the process super easy. The suv I rented was unavailable, so I was upgraded to a Jeep Grand Cherokee and had zero issues. At drop off I dealt with the branch manager, who was also super nice! I would definitely recommend this location. Thanks for making our trip comfortable!
July 01 · VanessaThe child at the front counter was the rudest person I have dealt with in customer service. If I was not required to use this company through my insurance I would never rent from them. This is not the first time I have issues with this company. Last time I did use this company years ago, I never wanted to ever use them again. They had terrible customer service then too. I didn’t think they could get worse! Why do they insist on hiring this entitled arrogant staff. If it wasn’t for the contracts they have with insurance companies, they wouldn’t be in business. I wish I could click zero stars
June 04 · kommett
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