Enterprise Rent-A-Car

- 13807 Outlet Dr, Silver Spring, MD 20904

For residents and visitors in the Maryland-Washington D.C. metro area, securing reliable transportation is essential, whether for business, a weekend getaway, or when your personal vehicle is temporarily out of service. Enterprise Rent-A-Car at 13807 Outlet Dr in Silver Spring, MD, is a key local resource offering a comprehensive selection of vehicles and a customer service model that aims to provide convenience and peace of mind. As a well-known name in the industry, this location supports the community with rental services that cater to both everyday needs and special travel requirements across Montgomery County and the wider Maryland region.

This branch is notable within the community, proudly identifying as a women-owned business. It operates with a focus on delivering the brand's national standards while providing local, personalized attention. Before booking, local Maryland users should familiarize themselves with the offerings and customer experiences at this specific location to ensure the best possible rental outcome for their plans.

Location and Accessibility

The Enterprise Rent-A-Car branch is situated in Silver Spring, Maryland, at 13807 Outlet Dr, 20904. This location places it conveniently for customers living or working in areas like Fairland, White Oak, and other parts of eastern Montgomery County, as well as those traveling to or from nearby Prince George's County. Its spot off major roads, near the Silver Spring Auto Park, provides relatively easy vehicular access.

A significant highlight of this location is its commitment to accessibility. The facility is equipped with a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot. This ensures that all customers, including those with mobility challenges, can comfortably and safely access the onsite services for vehicle pickup and return. The branch also provides flexible hours, opening early on weekdays and offering Saturday availability, though it is generally closed on Sundays. Customers should confirm specific operating hours when booking.

Services Offered

As a dual-service facility, Enterprise Rent-A-Car at this Silver Spring location provides both traditional car and specialized van rental services to meet diverse transportation needs. The comprehensive offerings include:

• Car Rentals: A broad fleet of vehicles is typically available, ranging from fuel-efficient economy and compact cars, to comfortable midsize and full-size sedans for daily driving or longer trips.
• Van Rentals: Operating also as a van rental agency, the branch offers minivans for family outings and passenger vans (up to 15 passengers) for group travel, as well as cargo vans for moving or business logistics.
• SUV and Truck Rentals: Availability of various SUVs (standard, midsize, full-size) for extra space and trucks (like pickup trucks) for hauling needs, though specialized or large-scale truck rentals are handled by Enterprise Truck Rental locations.
• Luxury and Premium Rentals: Depending on inventory, this location may offer luxury or premium vehicles, such as larger sedans or high-end SUVs, though availability must be confirmed.
• Onsite Services: All rental transactions, vehicle inspections, and customer support are handled directly at the branch location.
• Flexible Payment Options: The facility accepts major credit cards, debit cards (subject to specific rental requirements), and modern NFC mobile payments for convenience.

Features / Highlights

The Enterprise Rent-A-Car in Silver Spring stands out for several key customer-focused and business-related features:

• Women-Owned Business: The branch proudly identifies as a women-owned business, supporting diversity in the local Montgomery County economy.
• Active Military Discounts: Active duty military members, veterans, and government personnel are eligible for special discounted rates, often 5% off base rates for leisure travel, and specific contracted rates for official travel.
• Full Accessibility: The location features a wheelchair accessible entrance and a wheelchair accessible parking lot, demonstrating a strong commitment to serving all community members.
• Diverse Fleet Options: The dual designation as a car and van rental agency ensures a wider range of vehicle sizes is available for booking, from compact cars to large passenger vans.
• Wide Acceptance of Payment: Customers can pay using credit cards, debit cards, and contactless NFC mobile payments, providing maximum transactional convenience.

Contact Information

For making a reservation, confirming vehicle availability, or inquiring about specific rental terms, customers can contact the Silver Spring branch directly.

Address: 13807 Outlet Dr, Silver Spring, MD 20904, USA

Phone: (301) 890-5117

What is Worth Choosing

Choosing the Enterprise Rent-A-Car location in Silver Spring is worthwhile for Maryland users seeking a blend of a globally trusted brand's resources with local, customer-focused service. The branch’s status as a women-owned business highlights its unique place in the local economy, and its demonstrated commitment to accessibility—with a wheelchair accessible entrance and parking—makes it a truly inclusive option for all members of the community.

Crucially, the range of vehicles, from standard cars for personal commuting to specialized vans for group transport, ensures most short-term and long-term rental needs can be met from a single, convenient location. The active military discount is a significant benefit for service members in the area, offering tangible savings for their leisure or official travel. Furthermore, the acceptance of various payment methods, including debit cards (with conditions) and mobile NFC payments, streamlines the transaction process.

However, potential renters should note the importance of booking the specific vehicle class they need well in advance, especially for luxury or specialized vehicles. Customer feedback occasionally indicates that reserved specialty cars may not always be available upon arrival. This underlines the essential best practice for all renters: call the branch a day or two before pickup to re-confirm the reservation, vehicle type, and availability to avoid disappointment, particularly if a specific class like a luxury car or midsize SUV is crucial for your plans. Despite the occasional inventory challenge, the combination of accessible location, commitment to military families, and the operational integrity of a major brand ensures this Enterprise location remains a strong, reliable choice for car and van rentals in the Silver Spring, Maryland area.

Enterprise Rent-A-Car

13807 Outlet Dr, Silver Spring, MD 20904, USA