Enterprise Rent-A-Car

- 4030 State Rd, Cuyahoga Falls, OH 44223

For Ohio residents in the greater Akron and Cleveland area, having access to reliable, neighborhood-focused transportation is crucial, whether you need a replacement vehicle, a weekend getaway car, or a van for a group event. The Enterprise Rent-A-Car branch in Cuyahoga Falls, located on State Road, offers an essential service tailored to the needs of the local community. This agency operates as both a Car rental agency and a Van rental agency, positioning itself as a comprehensive source for various mobility needs, from economical sedans to spacious passenger vans.

What immediately distinguishes this location is its proud identification as a women-owned business, demonstrating a commitment to diverse business leadership within the Ohio economy. Furthermore, the branch strongly supports the military community by offering valuable Active military discounts. Services like complimentary customer pick-up and drop-off—a feature specifically highlighted by satisfied customers—add a layer of convenience that is invaluable for those without immediate transportation.

Customer feedback for this location presents a varied picture, underscoring the importance of transparent communication. One user praised the excellent, accommodating staff for handling their frequent, long-distance work rentals, noting the benefit of home pick-up and drop-off services and consistently clean cars. However, another user reported significant issues, including receiving a vehicle that reeked of cigarettes (despite the company's non-smoking policy) and encountering immediate mechanical problems that required a vehicle swap. While a full refund was provided for the trouble, the subsequent billing complications experienced by the second customer highlight a critical need for renters to meticulously check their vehicle and documentation upon rental and return. For any local business, ensuring vehicle quality and billing accuracy is paramount to maintaining a positive community standing.

Despite the mixed reviews concerning vehicle condition and isolated billing issues, the positive notes on accommodating service, particularly the door-to-door shuttle, suggest a dedicated staff aiming for excellent customer care. This local Enterprise branch remains a go-to option for many in the Cuyahoga Falls, Stow, and Akron area of Ohio.

The Enterprise Rent-A-Car location is conveniently located at a high-traffic intersection in Cuyahoga Falls, making it easily accessible for residents across Summit County. The physical address is 4030 State Rd, Cuyahoga Falls, OH 44223, USA. This neighborhood branch is positioned away from the congestion of the major airports, catering specifically to local users needing rental services for insurance claims, body shop repairs, or local leisure travel.

The operating hours for the branch are typically from 8:00 AM to 5:00 PM, Monday through Friday. It is important to note that this branch is generally closed on weekends, specifically Saturdays and Sundays. Customers planning weekend trips should ensure they pick up their vehicle on Friday and be aware of After-Hours Returns procedures, which are generally available at this location. It is always recommended to confirm specific hours of operation directly with the branch, especially around holidays.

The facility is committed to providing service to all members of the community. Accessibility features include a Wheelchair accessible entrance, ensuring a smooth entry into the office and counter area. A dedicated Wheelchair accessible parking lot further enhances convenience for customers with mobility requirements, reflecting a thoughtful approach to local service in Ohio.

As a full-service rental location, Enterprise Rent-A-Car in Cuyahoga Falls offers a comprehensive range of vehicles and practical services designed to keep Ohio drivers moving:

• Extensive Vehicle Fleet: The location provides access to a wide variety of car classes, including fuel-efficient Economy and Compact cars (like a Nissan Versa or Mitsubishi Mirage), Midsize and Fullsize Sedans (such as a Toyota Corolla or Chevrolet Malibu), SUVs of various sizes, and specialty vehicles like Full Size Hybrids.
• Van Rental Agency Services: Catering to group travel and local organization needs, the branch provides passenger vans, including Minivans and larger 12- and 15-Passenger Vans, ideal for sports teams, church groups, or large family gatherings in the Ohio region.
• Complimentary Customer Pick-Up and Drop-Off Service: A signature Enterprise offering, this highly-praised service allows the branch to pick up customers at their homes, workplaces, or repair shops within a designated area, and drop them off after the rental, significantly easing the logistics of renting a car.
• Diverse Payment Methods: This branch accepts multiple forms of payment, including major Credit cards, Debit cards, and the modern convenience of NFC mobile payments (such as Google Pay or Apple Pay), offering flexibility to local renters.
• Corporate and Insurance Replacement Rentals: A key function of a neighborhood branch is servicing local businesses and providing rental vehicles for customers whose personal cars are in the repair shop following an accident or maintenance.
• Optional Protections: Renters have the option to purchase various protections, including Damage Waiver (DW) and Roadside Assistance Protection (RAP), to provide peace of mind during their rental period.

Enterprise Rent-A-Car on State Road offers several distinguishing features that make it a notable choice for the Ohio community:

• Identifies as Women-Owned: Choosing to rent from this location supports a women-owned business, contributing to diversity and entrepreneurial growth in the Cuyahoga Falls and Summit County area.
• Active Military Discounts: The branch proudly extends discounts for both official and leisure travel to active-duty military personnel, veterans, retirees, and federal employees, including special rates and benefits for USAA members. This reflects a commitment to supporting the local armed forces community.
• Convenient Door-to-Door Service: The popular complimentary pick-up service eliminates the need for a separate ride to the office, providing a level of customer convenience that is essential for a neighborhood location.
• Modern Payment Flexibility: The acceptance of NFC mobile payments in addition to traditional Credit cards and Debit cards offers a fast, secure, and modern checkout experience.
• Local Neighborhood Focus: Unlike airport locations, this branch is specifically geared toward the local market, handling daily rental needs, insurance replacements, and van rentals for community events, often building strong relationships with local repair shops and dealerships.
• Accessibility Focused: The provision of both a Wheelchair accessible entrance and a Wheelchair accessible parking lot ensures that all members of the community can access their services with minimal difficulty.

To check vehicle availability, inquire about specific rates and policies, or arrange for the complimentary pick-up service, please use the contact information below:

• Address: 4030 State Rd, Cuyahoga Falls, OH 44223, USA
• Phone: (330) 926-2300

For Ohio residents in the Cuyahoga Falls area, the Enterprise Rent-A-Car on State Road is an excellent choice, primarily due to its commitment to customer convenience and its valuable community features. The availability of the complimentary Pick-Up Service is a significant logistical advantage, saving customers time and money, and allowing for a seamless transition when their personal vehicle is unavailable. This is a benefit that far outweighs the minor convenience of an airport location for most neighborhood renters.

The women-owned designation and the offering of Active military discounts further solidify its standing as a community-oriented business. Renting from this location means supporting local, diverse ownership while benefiting from corporate-level fleet access. While a small number of customer reports indicate a need for the location to tighten its internal quality control—specifically regarding the non-smoking policy and vehicle maintenance—the overwhelmingly positive feedback on the staff's professionalism and willingness to accommodate suggests a team dedicated to rectifying issues quickly. Customers are advised to perform a quick visual and olfactory inspection of their vehicle before leaving the lot and to always be meticulous in reviewing final billing statements, a best practice for any car rental transaction. Choosing this branch is a vote for local business, exceptional pick-up service, and reliable rental options right in the heart of Ohio.

Enterprise Rent-A-Car

4030 State Rd, Cuyahoga Falls, OH 44223, USA