SIXT Rent a Car Raleigh Int. Airport Introduce
For North Carolina residents and visitors arriving into the Raleigh-Durham International Airport (RDU), the SIXT Rent a Car branch at 1015 Trade Dr in Morrisville offers a distinct alternative in the crowded car rental market. SIXT is internationally recognized for its focus on a premium fleet—often featuring high-end models from German manufacturers like BMW, Mercedes-Benz, and Audi—while maintaining competitive pricing. This branch is situated conveniently within the airport's rental car complex, catering primarily to the needs of air travelers and local customers in the expansive Research Triangle region.
The core proposition of SIXT is to provide a "drive first class, pay economy" experience, meaning customers typically receive newer, well-equipped vehicles compared to standard rental agencies. The RDU location is noted as both a car rental agency and a van rental agency, providing options for personal travel, business trips, and group transportation. It operates with a commitment to customer service and efficiency, essential for the fast-paced airport environment.
While the overall experience at this location can be exceptional, as demonstrated by customers who received pleasant upgrades and smooth service, it is important for North Carolina users to be aware of the spectrum of experiences. Some patrons report outstanding interactions with highly professional staff, while others express deep dissatisfaction regarding the mechanical safety or condition of certain vehicles upon pickup and subsequent disputes over company responsibility. Prospective renters should rely on the company's clear policies and the potential for a luxury-level vehicle experience.
The SIXT Rent a Car facility serving RDU Airport is located off-site at 1015 Trade Dr, Morrisville, NC 27560, USA. While not directly attached to the terminal buildings, it is an integral part of the official RDU Rental Car Complex, which is easily accessible via dedicated airport services.
Accessing the location is simple for air travelers: upon arriving at RDU, customers should proceed to the designated rental car shuttle stops outside of Baggage Claim. A complimentary SIXT shuttle bus runs frequently (approximately every 10–15 minutes) and is easily identifiable with prominent SIXT logos, transporting customers the short distance from the terminal to the rental facility on Trade Drive. The drive takes only a few minutes, streamlining the transition from flight to road.
The RDU SIXT branch boasts impressive operating hours, essential for an airport location, generally running from 6:00 AM to 12:30 AM, seven days a week. This extensive schedule accommodates most early morning departures and late-night arrivals at RDU. Additionally, the location is designed with accessibility in mind, featuring a wheelchair-accessible entrance and wheelchair-accessible parking lot. On-site parking is available for customers picking up or returning vehicles, and the facility accepts multiple payment methods, including major credit cards, debit cards (with specific terms), and NFC mobile payments.
The SIXT RDU Airport branch provides a comprehensive range of mobility services, going beyond simple vehicle rental to include convenient options for North Carolina travelers.
- Premium and Diverse Fleet Rental: The primary service is renting premium-brand vehicles across all classes. Available types include:
- Economy, Compact, Midsize, and Full-Size Sedans (e.g., Nissan Versa, Volkswagen Taos, or similar).
- A wide selection of SUVs, including Midsize (Toyota RAV4), Standard Elite (GMC Acadia), Premium (BMW X1), and Luxury (BMW X3).
- Specialty/Luxury Cars like Convertibles, Sports Cars, and models from brands such as Mercedes-Benz and Cadillac.
- Group and Utility Vehicles, specifically Minivans (like Chrysler Pacifica) and Van rental options, as well as Pickup Trucks (e.g., Toyota Tacoma).
- Onsite Services and Shuttle: The branch provides onsite services, which include the necessary facilities for check-in and vehicle return. This is supported by the complimentary SIXT Shuttle bus service to and from the RDU terminals.
- Flexible Booking and Management: Customers can book, modify, or extend their rentals easily through the SIXT App or the "manage booking" section on the website, offering flexibility for changing travel plans.
- One-Way Rentals: It is possible to book a one-way rental, allowing for pick-up at RDU and drop-off at other SIXT stations, although a fee may apply. Vehicles rented here can generally be driven throughout the contiguous United States.
- Essential Add-Ons: Renters can customize their experience with available extras, such as GPS navigation systems, child seats (Infant, Toddler, or Booster), and the option to add an additional driver.
- Toll Services: To simplify travel across North Carolina's toll roads, SIXT offers a hassle-free electronic toll payment service, eliminating the need for drivers to manage cash payments at toll plazas.
- SIXT Business Solutions: The branch supports commercial customers with tailored mobility solutions, including business travel rates and fleet services.
SIXT distinguishes itself from competitors with several features that appeal to customers seeking a higher-quality rental experience for their North Carolina travels.
- Emphasis on Premium and New Vehicles: SIXT’s fleet is renowned for being newer and featuring a high proportion of premium, well-equipped models, often from top German manufacturers. This provides a more comfortable and luxurious driving experience.
- Exceptional Check-In/Check-Out Efficiency: Customers frequently praise the speed and ease of the check-in and check-out process. One positive review specifically highlighted an "exceptional" check-in and check-out, which is highly valued by travelers, especially those with children.
- Free Upgrades and Customer Service Excellence: Staff members, like the positively reviewed "Julie," are noted for being professional, personable, and even offering free upgrades to superior vehicle classes (e.g., a Subaru SUV) to enhance the customer's experience.
- 24-Hour Returns: Although the main counter hours are set, the facility offers vehicle return outside of operating hours starting at 4:00 AM, providing crucial flexibility for very early departures.
- Payment Flexibility: The location accepts both credit and debit cards for payment, which can be convenient for a broader range of customers, though specific deposit requirements apply, typically a minimum of $200 for security purposes.
- Accessibility and Onsite Parking: The combination of wheelchair-accessible facilities and dedicated on-site parking adds a layer of convenience and ease for all customers utilizing the rental complex.
For reservations, questions about your premium vehicle options, or to confirm the RDU shuttle service, please use the contact information for the SIXT Rent a Car facility:
Address: 1015 Trade Dr, Morrisville, NC 27560, USA
Toll-Free Phone: (888) 749-8227
Mobile Phone (Direct): +1 888-749-8227
For travelers in the North Carolina region, especially those flying through RDU, SIXT Rent a Car is worth choosing primarily for its premium fleet and the potential for a surprisingly high-quality vehicle at an affordable rate. The promise to "drive first class, pay economy" is a significant draw, often leading to a rental car that is newer, cleaner, and more luxurious than what is typically found at standard agencies. The customer service experience can be a standout feature; when the process works well, the staff are described as "personable," "professional," and dedicated to providing a smooth experience, even offering highly valued, complimentary upgrades.
Furthermore, the logistical advantages of a dedicated RDU location are clear. The free and reliable shuttle service, long operating hours, and 24-hour return availability cater perfectly to the demands of airport travel, ensuring a seamless connection between the terminal and the Research Triangle's expansive road network.
However, it is vital that customers remain vigilant. One highly critical review highlights a serious issue where a customer was allegedly provided an "unsafe" vehicle with significant mechanical problems (missing oil cap, uneven tire pressure) and that the company refused to take full responsibility, offering only a small "gesture" of compensation. This emphasizes the critical importance of a thorough walk-around inspection of the assigned vehicle before leaving the lot. Customers should meticulously check the car's condition, including basic safety components, and immediately report any mechanical or cosmetic issues to staff to ensure a safe and stress-free trip across North Carolina. By exercising due diligence upon pick-up, local users can maximize their chances of enjoying the exceptional quality and customer-focused service this premium agency aims to provide.
SIXT Rent a Car Raleigh Int. Airport Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
SIXT Rent a Car Raleigh Int. Airport Photos










SIXT Rent a Car Raleigh Int. Airport Location
SIXT Rent a Car Raleigh Int. Airport
1015 Trade Dr, Morrisville, NC 27560, USA
SIXT Rent a Car Raleigh Int. Airport Reviews
flightscamshuttlecheck indeskBMWscratchdamagesrefundexpedia
★ 5★ 4★ 3★ 2★ 1Even though every staff member were nice and professional, I’m deeply disappointed by the outcome of my experience.The car I was given was unsafe to drive (missing oil cap, oil spilled in the engine, and dangerously uneven tire pressures). Despite clear proof, SIXT refused to take responsibility and only offered a $25 “gesture.” I will never rent from them again and strongly advise others to avoid this company.
October 08 · Pierre Tang-TayeI had a great experience with Julie, she even upgraded us to a Subaru SUV which was smooth and luxurious. She was very personable and shared her experience having a similar car. I walked away very confident. The check in and check out experience was exceptional. I had two children with me and needed a smooth experience. I will rent again 👏🏾👏🏾thank you.
June 29 · Jesseca ChatmanI gave SIXT a poor rating due to the less than poor customer service given to me at your check-in counter. It was already late in the evening, I was tired and looking to quickly rent a car and move forward. Instead I was subject to insulting remarks from your customer service agent (Calvin) When checking in and handing over my credit card, Mr. Calvin asked me "How is that credit building card working for you? I looked around to see if he was talking to someone else but it was only the two of us at the counter. Not knowing what to say, I said that I guess it's okay. Why would he be asking me such a question? I said to Mr. Calvin that I've never heard my credit card described that way. He also wanted to know how many bags I was travelling with to make sure I was choosing the right size vehicle. I asked if this was a new line of questioning and that I am alone with one bag. Once we finished the on screen check-in, my credit card was swiped and checked "green" on the credit card machine which should have been good to go. However, Mr. Calvin stated that it declined, your company does not take credit building cards and asked if I had another credit card. I informed him that I have several credit cards but let me check on my phone to see if SIXT is showing on my statement because the credit card went through on my end. Mr. Calvin called over a supervisor, I showed her the pending charges on the same credit card that I used to hold the reservation as she unsuccessfully tried to assist. However, another customer walked in and I was asked to wait until she took care of the other customer. The bottom line was that the error was with the computer and I used the same credit card that Mr. Calvin said your company did not accept and it allegedly declined. The female supervisor saw me outside in the rain and I explained that I moved the vehicle up to put my luggage away and I could not inspect anything in the rain. She said that she understood and the company documents when it is raining and customers are unable to inspect the vehicle. I told her about my encounter with Mr. Calvin and she stated that he may have confused my credit card with a "chime" card. I told her that I do not know what a chime card is and her agent was disrespectful and insulting. The female supervisor asked that I overlook what Mr. Calvin said because he is "Autistic" Well, this is not something I need to know. Who SIXT chooses to hire is their business and if you choose to put someone in a customer service position that you know may insult your customers then you are just as much to blame as the employee. I have let everyone I know about this rude and insulting behavior that I encountered with your company. I was asked to scan a QR code for checking out the vehicle however, nothing is explained. I did not know what the mileage or gas was when checking out - I took a picture for my records - When dropping off, they take the car and say that information will be sent to you. I will be looking for a final bill to compare with my notes. This is awful!Well, I finally saw the final billing with the incorrect daily rental charge, a fee for refueling when I returned the car with more fuel than they gave me. Who is going to fix these charges?When I picked up the car 41,402 miles with 280 miles before needing to refuel. (see picture)When I dropped off the car 41,781 miles with 335 miles before needing to refuel. (see picture) I think your information is incorrect.
May 16 · Andrea CaldwellWe came here for the first time. Personally, I enjoy using Sixt and today the staff was very nice and gave us a nice car for our trip but the car could be a bit cleaner externally.
September 18 · Mr. No Tengo DineroHad the best experience here! Our flight was 3 1/2 hours delayed and when we finally arrived at the Raleigh airport the Sixt bus was waiting right outside the doors such a pleasure. They took us directly to the rental car agency, which is right on the airport property. Teresa was a joy to work with. She was funny. She was pleasant and made the whole experience so easy. We had a fabulous car. It was spotlessly clean and returning. It was just as easy as picking it up. I never rented from sixt before, but they are definitely my favorite now.
July 18 · A.L. Harris
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