Budget Car Rental Introduce
For residents and visitors in Delaware, securing a quality rental vehicle often requires a convenient, centrally located option with a reliable fleet. Budget Car Rental, situated directly within the Wilmington Amtrak Station at 100 French Street, provides exactly this essential service. As a well-established global brand, Budget offers the benefit of competitive rates and a broad selection of vehicles, making it a primary choice for those in New Castle County needing a car for a weekend trip, a temporary replacement vehicle, or a larger van for group travel. The strategic downtown location makes it particularly valuable for travelers arriving via Amtrak or for local users working in Wilmington's business district.
This specific Budget branch operates as a full-service Car rental agency and Van rental agency, emphasizing Onsite services to ensure a smooth pickup and return process. While the convenience of the location is a major plus, as noted in customer reviews, patrons should be mindful of the facility's unique operational flow, particularly concerning vehicle returns within the train station complex. The management and staff strive to uphold professional standards, offering a range of financial flexibility, including acceptance of various payment types and providing special rates.
Customer feedback indicates that the rental experience can be variable, with some highlighting challenges in finding the exact return location and occasional gaps in customer service focus. However, the core offering of this Budget location remains strong: easy access to a diverse fleet right where many regional and long-distance travelers arrive, coupled with the security of renting from a recognized national company. The commitment to accessibility and offering discounts for active military personnel further roots this location as a community-conscious business within downtown Wilmington.
Ensuring a pleasant rental experience starts with planning. Local Delaware users looking to rent from this branch are encouraged to confirm their vehicle's cleanliness and fuel level at pickup, a crucial step to avoid potential disagreements upon return, as highlighted by local renters. By taking proactive steps and utilizing the convenient downtown location, Budget remains a strong choice for those seeking reliable, cheap, and flexible vehicle rental options in the First State.
- Central Downtown Address: The agency is located at 100 French St, Wilmington, DE 19801, USA. This address places it directly within the Wilmington Amtrak Station, a major transportation hub connecting Delaware to the Northeast Corridor (including Philadelphia, New York, and Washington D.C.).
- Transit Convenience: Being located at the Amtrak station provides unparalleled convenience for travelers arriving by train who require immediate ground transportation. The rental counter is typically found within the station building, often near the entrance on Martin Luther King Blvd.
- Vehicle Handling: While the office is at the address, the actual Returns are often handled in a designated car rental parking garage nearby (e.g., 110 South French Street, as is common for co-located agencies). Customers should verify the specific pickup and drop-off instructions provided during booking to navigate the station complex smoothly.
- Physical Accessibility and Parking: The facility offers excellent access with a Wheelchair accessible entrance and designated Wheelchair accessible parking lot. Furthermore, On-site parking is available for customers picking up or dropping off, greatly simplifying the logistics of starting or ending a rental.
- Hours of Operation: The location typically maintains consistent weekday hours and shortened Saturday hours, but is usually closed on Sundays, making it essential for renters to confirm the exact schedule, especially around holidays.
- Diverse Fleet Selection:- Car Rental Agency Services: Offering a full spectrum of vehicles from Economy cars (e.g., Kia Rio) and Compact models (e.g., Kia Soul) to Full-Size sedans (e.g., Toyota Camry), various size SUVs (Intermediate to Full-Size), Premium and Luxury cars (e.g., Genesis G70, Cadillac XT6), and even specialty vehicles like Convertibles and Electric/Hybrid models (e.g., Tesla Model 3).
- Van Rental Agency Services: Providing spacious options necessary for group outings or light hauling, including Minivans (e.g., Chrysler Pacifica) and 12- or 15-Passenger Vans (e.g., Ford Transit).
 
- Business and Travel Solutions:- One-Way Rentals: Allowing customers to pick up a vehicle in Wilmington and drop it off at another Budget location nationwide, ideal for cross-state moves or long-distance travel.
- Long-Term Rentals: Catering to extended needs, such as corporate temporary assignments or long-term vehicle replacements, often at discounted rates.
- Fastbreak Service: A specialized program designed for frequent renters to expedite the checkout process, saving valuable time at the counter.
 
- Onsite Service Commitment:- The provision of Onsite services ensures that the staff is immediately available during operating hours to handle paperwork, vehicle inspections, and customer inquiries, providing a complete transaction experience without having to rely on offsite staff.
 
- Active Military Discounts: The branch honors Active military discounts, providing a significant benefit to service members, veterans, and military families. These discounts, which can be substantial when booked through partner programs, offer savings off base rental rates, acknowledging their service to the nation.
- Flexible Payment Options: The agency accepts a broad range of payment methods, including major Credit cards, Debit cards (subject to standard rental policy checks), and modern digital payment methods like NFC mobile payments, accommodating diverse customer financial preferences.
- Intermodal Connectivity: Its unique placement within the Amtrak station is its premier highlight. It provides a crucial link in the transportation chain, making it the most accessible car rental option for rail passengers entering or leaving downtown Wilmington.
- Physical Accessibility: By providing both a Wheelchair accessible entrance and Wheelchair accessible parking lot, the location ensures it is fully compliant and convenient for customers with mobility needs, demonstrating an inclusion-first approach.
- On-site Parking: The availability of On-site parking is a significant perk in a downtown location, simplifying the process for customers who drive their personal vehicle to the station to pick up their rental.
- Address: 100 French St, Wilmington, DE 19801, USA
- Phone: (302) 652-0629
- Mobile Phone: +1 302-652-0629
Budget Car Rental Details
- Service options
- Onsite services
- Highlights
- Active military discounts
- Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
- Parking
- On-site parking
Budget Car Rental Photos









Budget Car Rental Location
Budget Car Rental
100 French St, Wilmington, DE 19801, USA
Budget Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1- I didn’t want to leave any stars. But the truck I rented first off it was not a full tank of gas I always take pictures of pick up of gas and miles and drop off the same thing. On pickup the truck was so dirty and disgusting I can’t believe they rented it out, there were other peoples belongings still in the truck. I called the manager and she told me to bring the truck back around for it to be washed. During checkout they wanted to charge me for gas stating that when I picked the car up it was a full tank. (Pictures taken) clearly stated it wasn’t. Manager was nice enough to remove that. The customer service was ok I don’t know her name because she didn’t say it. But she was very nice and friendly. But the car was raggedy and dirty. I wouldn’t recommend telling someone to go there. These are some of the pics I took before driving. June 06 · Tati Timmons
- This location was not very centric to the customer experience. The address brings you to the train station, however the return for the car was through the light passed the address and there is no signage saying this. After parking the car in the lot, there are signs repeatedly stating not to leave the keys in the car but doesn’t tell you where to bring them. I went into the train station and thankfully found it. When I got to the Budget office, the doors were closed and I didn’t see anyone behind the desk so I went to the Entreprise office that shares the space with Budget to see if someone could help me there. I then saw someone behind the Budget desk and asked her about retuning my car to which she gave me a lot of attitude how I was in the wrong part of the office. She took the keys and started my return and then the phone rang and she was helping someone on the phone simultaneously, which is totally ok. However she hung up and remained standing there for another 5 minutes with her head down doing something in the computer to which I had to ask if she was done processing my return and looked up and was like oh yeah you’ve been done for awhile, wasting my time just making me stand there. All and all, not very customer friendly place. April 16 · Jillian Krish
- What happened to Budget excellent clean cars? Picked up the car today to find out that it was Super Dirty. The interior had many stains and very dirty overall. Went back to the sales agent who said sorry I can’t help you unless you pay more and get a bigger car since we are short of cars today. I don’t blame the sales agent or the cleaning crew who had no idea what a clean car looks like. However, I highly blame Budget senior management for not properly train their sale agents or cleaning crew. Took me 45 minutes to clean the car to an acceptable level. It will be a while before I use Budget car rental again. March 24 · S N
- I was stuck in parking garage because they didn't give me the paper with a QR code to scan out. Rental car was also messy and had hair everywhere. Very inconvenient and unprofessional service. June 17 · Kevin F.
- The worse rental place ever!!! The black lady with the crazy wig, so unprofessional!!! She lied & said their wasn’t no rental cars available, however.. there were plenty!!! June 23 · Tanesha Pinkney
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