Kelsey's Auto Rental, Inc

- 75 Commerce Park, South Chatham, MA 02659

For residents and visitors across the Cape Cod region of Massachusetts, finding a reliable, high-quality, and locally-owned car rental service is paramount, especially during the busy summer season. Kelsey's Auto Rental, Inc., located in South Chatham, has successfully positioned itself as a local gem, offering a much-needed alternative to the larger, national rental chains. This family-run business has been serving the "elbow" of Cape Cod for over 40 years, building a reputation for not only dependable car rentals but also for being a professional and honest auto body repair center.

Customers consistently praise Kelsey's Auto Rental for its "5 star customer service," emphasizing the friendly, detail-oriented approach of the staff. Unlike transactions at many large rental desks, the process here is noted for its "speedy service" and clarity, with rental contracts being "explained for all to understand." This level of transparency and personalized care fosters significant trust within the Massachusetts community. Their fleet is specifically highlighted as being comprised of "nice, newer clean cars," a crucial factor for anyone planning a Cape Cod vacation or needing a dependable replacement vehicle.

A unique advantage of Kelsey’s is its integration with the long-established Kelsey’s Auto Body, Inc. This setup is particularly convenient for Massachusetts drivers who require a rental car while their primary vehicle is undergoing repairs after a collision. The seamless transition from dropping off a damaged vehicle to picking up a rental on-site simplifies a stressful situation. As one review noted regarding the auto body side, the business is "very reliable, honest and professional," with staff like Jimmy Kelsey keeping customers updated on repair progress—a high standard of service that extends naturally to the rental operation.

Kelsey's Auto Rental caters perfectly to the Cape Cod lifestyle, offering vehicles suitable for all types of travel, from fuel-efficient hybrids for local errands to spacious mini-vans for large family vacation groups. Their rates are clearly separated by season, recognizing the significant demand difference between the summer (June-October) and off-season (November-May) in this coastal Massachusetts region.

Location and Accessibility

The agency is strategically located in South Chatham, making it an ideal choice for residents and travelers accessing the mid-to-outer Cape area, which includes towns like Harwich, Orleans, and the immediate Chatham community. Its placement off a major route ensures ease of access.

The physical address for this trusted local service is:

75 Commerce Park, South Chatham, MA 02659, USA

The "Commerce Park" location suggests a convenient, professional setting with ample space for their vehicles and operations. Importantly, the facility is designed with comprehensive accessibility in mind, providing:

• Wheelchair Accessible Entrance
• Wheelchair Accessible Parking Lot

This dedication to physical accessibility ensures that all members of the Massachusetts community can utilize their services conveniently. Furthermore, Kelsey's Auto Rental is recognized as the Official Rental Car Company of Chatham Airport, offering pick-up and drop-off services at Chatham Municipal Airport (CQX) by reservation, providing excellent convenience for those flying into the local airfield.

Services Offered

As a comprehensive, family-run car rental agency deeply rooted in the Massachusetts community, Kelsey's offers a tailored set of services:

• Diverse Vehicle Fleet, including Mid-Size Cars (e.g., Toyota Corolla), Full-Size Cars (e.g., Toyota Camry), Mini-Vans (e.g., Toyota Sienna, seating 7-8 passengers), Hybrid Cars (e.g., Toyota Prius), and Compact SUVs (e.g., Toyota RAV4).
• Flexible Payment Methods, accepting Credit Cards, Debit Cards, and modern NFC Mobile Payments for seamless transactions.
• Seasonal Rate Structures, with separate daily, weekly, and monthly rates for the high season (June-October) and off-season (November-May), ensuring fair pricing year-round.
• Mileage Allowance, with all rentals including a standard 100 miles per day allowance.
• On-Site Rental Cars, conveniently available for customers utilizing Kelsey’s Auto Body for collision and repair services, often with direct billing options to insurance companies.
• Airport Service, specifically offering pick-up and drop-off at Chatham Municipal Airport by reservation.
• Comprehensive Customer Education, with staff ensuring all rental contracts are clearly explained to renters.
• Vehicle Restrictions, including a strict non-smoking policy for all vehicles and a prohibition on pets, designed to maintain a high level of cleanliness and quality for all renters.

Features / Highlights

The distinct highlights that make Kelsey's Auto Rental a top choice for Massachusetts residents are centered on their commitment to quality, location, and customer care:

• Family-Owned and Operated on Cape Cod for over 40 years, guaranteeing deep local knowledge and community dedication.

• Newer, Clean, and Well-Maintained Fleet, offering reliable vehicles like Toyota models (Corolla, Camry, Sienna, Prius, RAV4) which are fuel-efficient and dependable.

• Integrated Auto Body and Rental Service, providing a one-stop solution for collision repair customers, including possible direct insurance billing for the rental.

• Exceptional 5-Star Customer Service, characterized by speed, flexibility, and a detail-oriented approach to explaining complex rental contracts.

• Accessibility Focus, with both a wheelchair accessible entrance and parking lot, demonstrating inclusiveness for all Massachusetts customers.

• Convenient Payment Options, supporting modern transactions through credit cards, debit cards, and NFC mobile payments.

• Official Chatham Airport Service, offering a critical transportation link for regional air travelers in Massachusetts.

Contact Information

For Massachusetts residents seeking car rental services on Cape Cod, Kelsey's Auto Rental can be contacted directly at their South Chatham location. It is always recommended to call ahead to inquire about specific vehicle availability, especially during the peak summer months when demand is highest.

Address: 75 Commerce Park, South Chatham, MA 02659, USA

Phone: (508) 432-2955

Mobile Phone: +1 508-432-2955

What is Worth Choosing Kelsey's Auto Rental, Inc.

Kelsey's Auto Rental is unequivocally a top recommendation for Massachusetts residents and visitors on Cape Cod due to a unique blend of quality, integrity, and local convenience. What makes them worth choosing is the peace of mind that comes from dealing with a reputable, family-run business with over four decades of service in the community. The consistent customer praise—describing them as an "honest and professional" business and a "little local hidden jem"—speaks volumes about their service ethic, which is often difficult to find in the high-volume rental market.

The key differentiators that benefit the local Massachusetts user are the combination of the auto body and rental service, which streamlines the process of getting a replacement car during an unexpected event, and the quality of the fleet. Customers report driving "nice, newer clean cars," contrasting sharply with the older, higher-mileage vehicles sometimes offered by budget options. Furthermore, the dedication to accessibility, with both a wheelchair accessible entrance and parking lot, highlights a commitment to serving all members of the community fairly.

While the 100-mile-per-day limit and per-mile charge for additional mileage is a policy renters should be mindful of, it is a standard practice that helps the company keep its core rental prices affordable for local, short-distance travel within the Cape and neighboring regions. With convenient payment options, professional transparency in their contracts, and specialized service for those using Chatham Airport, Kelsey's Auto Rental is the dependable, high-quality choice for anyone seeking vehicle rental on Cape Cod. Choosing Kelsey's is not just renting a car; it's supporting a local institution known for its five-star service and reliable vehicles.

Kelsey's Auto Rental, Inc

75 Commerce Park, South Chatham, MA 02659, USA