Enterprise Rent-A-Car Introduce
For residents, businesses, and visitors traveling to or throughout the Main Line area of Pennsylvania, the Enterprise Rent-A-Car location at 618 W Lancaster Ave in Bryn Mawr offers a vital and reliable transportation solution. More than just a standard rental counter, this agency is a key local resource, proudly identifying as a women-owned business, which adds a unique local flavor to a globally recognized brand. Situated in a high-traffic, easily accessible area, this branch specializes in both traditional car rental and the increasingly popular van rental, serving everything from daily commuting needs to complex moving or group transport requirements.
Enterprise has built its reputation on excellent customer service and a vast fleet, and this Bryn Mawr location upholds those standards while making important local contributions. It is committed to inclusivity, offering a fully wheelchair accessible entrance and parking lot, ensuring service availability to every member of the Pennsylvania community. Furthermore, the agency offers tangible appreciation for service by providing active military discounts, a valuable benefit for the many military families and veterans residing in the region.
While the majority of customer experiences are positive, as is common with any high-volume service provider, occasional negative feedback regarding specific interactions can arise. It is important for potential renters to remember that service quality can sometimes depend on the specific team members present. Customers frequently report excellent service when assisted by long-term staff or management, such as "Steve (manager) and Cam," highlighting the value of established, professional personnel. When seeking a quote or dealing with complicated requests, direct and clear communication is always recommended to ensure a smooth transaction. Renters should also be diligent during the vehicle drop-off process to document the car's condition to prevent any later confusion over damage claims, a common industry point of contention.
Ultimately, this Enterprise branch aims to be a friendly, professional, and accessible option for car and van rentals in the affluent Main Line corridor, supporting diverse needs with a dedicated local presence.
The Enterprise Rent-A-Car branch in Bryn Mawr, PA, is more than just a typical Car Rental Agency; it is also a specialized Van Rental Agency. Its strategic location on West Lancaster Avenue positions it perfectly to serve the bustling communities along the historic Main Line, including Villanova, Haverford, and Ardmore. This branch operates under the Enterprise mantra of exceptional local service, often serving customers who need replacement vehicles due to accident repairs, business travelers in the suburban corridors, or local families requiring a large van for group events or home projects.
This location is distinguished by its operational identity—it proudly identifies as a women-owned business. This classification is a notable highlight for customers in Pennsylvania who prioritize supporting diverse local ownership while still benefitting from the national backing and fleet quality of a major rental brand. The core offering is a diverse fleet of dependable vehicles. The car rental selection typically ranges from economy and compact models—suitable for quick errands or navigating the suburban streets—up to full-size sedans, SUVs, and specialized luxury vehicles.
The van rental service is particularly valuable in this suburban region, offering passenger vans (such as 7, 12, and 15-passenger models) and cargo vans for light moves or business material transport. This dual function as a Car Rental Agency and a Van Rental Agency ensures that most personal and commercial transport needs of the Main Line population can be met efficiently at a single location. The hours of operation generally cater to the work week and morning weekend rush, typically running from 7:30 am to 6:00 pm on weekdays and 9:00 am to 1:00 pm on Saturday, with the location being closed on Sunday. Customers should always verify current hours when making a reservation.
Conveniently situated in a prominent spot on a major thoroughfare, the Enterprise Rent-A-Car agency is easily reachable from surrounding communities and major roadways in Montgomery and Delaware Counties.
The address is:
618 W Lancaster Ave, Bryn Mawr, PA 19010, USA
Located on West Lancaster Avenue (US Route 30), the branch is easy to spot and provides direct access to the regional road network. Its proximity to Bryn Mawr College and key business centers makes it a preferred option for the local community, eliminating the long drive to the Philadelphia International Airport (PHL) for a rental car.
Key features that enhance the customer experience include:
- On-site Parking: Available parking on the premises makes it simple for customers to drop off their personal vehicle while picking up their rental, an essential convenience in this busy suburban area.
- Wheelchair Accessible Entrance: Ensures that all customers, regardless of mobility level, can comfortably and safely access the main rental office to complete their transaction.
- Wheelchair Accessible Parking Lot: Dedicated accessible parking spaces are provided, maintaining compliance and ensuring ease of access for customers utilizing the facility's accessible features.
- Major Road Access: Direct location on Lancaster Avenue provides clear routes for immediate travel east toward Philadelphia or west toward King of Prussia and other major commercial hubs in Pennsylvania.
The operational hours are generally structured for commuter convenience: Monday 8:00 am – 6:00 pm; Tuesday through Friday 7:30 am – 6:00 pm; Saturday 9:00 am – 1:00 pm; and closed on Sunday. These extended weekday hours, starting as early as 7:30 am, are especially helpful for early-bird customers needing a rental for a day trip or an early-morning appointment.
The Enterprise Rent-A-Car in Bryn Mawr provides a variety of services tailored to meet the diverse needs of the Pennsylvania Main Line community:
- Full Car Rental Fleet: Offering a wide selection of cars, from economical compact models and comfortable full-size sedans to SUVs and specialty vehicles, accommodating all travel types and passenger counts.
- Specialized Van Rental: A dedicated service for renting various sizes of passenger vans (e.g., 7, 12, and 15-passenger) and cargo vans, which is ideal for group outings, team transport, or light moving projects in the area.
- Active Military Discounts: Providing special pricing and discounts to active military personnel for both official and leisure travel, a key benefit for service members and their families in Pennsylvania.
- Flexible Payment Options: Acceptance of major Credit Cards, Debit Cards, and NFC mobile payments, making the transaction process modern and convenient. Renters should confirm the specific debit card requirements, as they can be strict (e.g., requiring a flight itinerary at airport locations, though local branches may have variations like utility bills and a large deposit).
- Local Customer Pick-Up: Enterprise is well-known for its policy of picking up local renters who are unable to get to the branch, a highly valued service feature that should be confirmed when booking.
- Insurance Replacement: Seamless coordination with major insurance companies for customers needing a replacement vehicle following an accident or maintenance issue.
- Enterprise Plus Loyalty Program: Full support for the loyalty program, allowing frequent renters to earn points and potentially receive expedited service or vehicle upgrades.
- Optional Equipment Rental: Availability of accessories like GPS navigation units, child safety seats, and various supplemental insurance protection packages to customize the rental.
Several distinct features make the Enterprise Bryn Mawr branch a preferred choice for customers in the Pennsylvania region:
- Certified Women-Owned Business: Operating with this distinction is a major highlight, demonstrating a commitment to supporting diversity in local commerce while delivering the quality expected of a national brand.
- Prominent Military Support: The offering of Active Military Discounts is a significant benefit, providing cost savings and respect for those who serve, making it a supportive environment for military families.
- High Customer Accessibility: The provisions for a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot ensure the facility is fully compliant and welcoming to all customers, underscoring its commitment to inclusive service.
- Comprehensive Vehicle Types: Serving as both a Car Rental Agency and a Van Rental Agency, it is a versatile hub that can handle personal day-to-day driving needs as well as the specialized requirements of group transport or light cargo hauling.
- On-site Parking: The availability of On-site Parking is a key convenience for local customers who need a safe place to leave their personal vehicle while renting.
- Multiple Payment Acceptance: The acceptance of major Credit Cards, Debit Cards, and the inclusion of NFC Mobile Payments streamline the financial transaction, catering to diverse customer preferences and modern banking habits.
- Valuable Local Staff: The presence of highly-regarded, experienced staff members like "Steve (manager) and Cam" suggests that, under the right conditions, the service can be exceptionally helpful, professional, and efficient, especially for repeat customers.
For all reservation modifications, inquiries about specific vehicle availability (especially vans), or to confirm debit card policies and documentation requirements, please contact the Bryn Mawr branch directly.
Address: 618 W Lancaster Ave, Bryn Mawr, PA 19010, USA
Phone: (610) 642-2322
Mobile Phone: +1 610-642-2322
Choosing Enterprise Rent-A-Car in Bryn Mawr is an excellent decision for anyone in the Main Line area seeking a rental solution that combines the reliability of a national brand with the benefits of a locally invested, women-owned business. The location's primary value is its ability to serve dual functions as a Car Rental Agency and a critical Van Rental Agency, providing a one-stop-shop for personal, business, and group transportation across Pennsylvania.
The agency’s commitment to service is evident in its supportive policies, such as the valuable Active Military Discounts and the extensive accessibility features, including the Wheelchair Accessible Entrance and Parking Lot. Furthermore, the convenience of On-site Parking and the flexibility of accepting all major payment methods—Credit Cards, Debit Cards, and NFC mobile payments—simplify the entire rental process for the busy professional or local family. While customer feedback occasionally points to isolated service issues, the consistently positive mentions of key personnel demonstrate a foundation of strong, professional management that is available to resolve concerns. For a seamless, inclusive, and conveniently located vehicle rental experience on the Main Line, the Enterprise branch on Lancaster Ave is a highly recommended and well-equipped choice for Pennsylvania residents.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Parking
- On-site parking
Enterprise Rent-A-Car Photos









Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
618 W Lancaster Ave, Bryn Mawr, PA 19010, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1I rarely write negative reviews, but my experience with Kemar at this location was extremely poor. It took several calls and over an hour to get a rental quote. He initially refused to check for the car model I requested, only doing so after I insisted. He attempted to transfer me to reservations which failed, resulting in an "this entry is not valid" message and more callbacks and then refused to provide me with a price quote (only did so after I called back again). All I was looking for was availability and a price quote. That's it. I'm not sure why it was like pulling teeth to get that information. In the past, Steve (manager) and Cam have been great, but without them present today, this employee was rude, demeaning, and unhelpful. I do not recommend this location unless you can get Steve or Cam to help you. What makes this more disappointing is that I had rented a vehicle from this location for over 4 consecutive months not long ago and then another time after that, but today I was treated terribly, even as a repeat customer.
August 14 · Nicole MDO NOT RENT FROM THIS LOCATION. This is a group of scam artists. I had a rental car for 3 days that I dropped off here. 2 months later I get a notification from my car insurance that they submitted a claim for hail damage. It never rained, nor hailed during my time having the car. There were no accidents, there was no damage. These people didn't send me any sort of notification after dropping off the car, they're liars and scam artists. THIS IS YOUR WARNING, DO NOT RENT FROM HERE!!
September 23 · Darren RabieI want to say that I have never had a better experience with a company representative than I did recently at Bryn Mawr Enterprise with Cameron Willis! He could not have been more caring, intelligent or helpful during a time when I needed someone to be all three! The cars I used during my rental period were just right for me, and he was helpful when I picked up a nail in a tire and had to change cars. I cannot say enough about Cameron--he is a fine example of what a representative should be! Margot Horwitz
July 01 · Margot HorwitzHad a great experience renting a car. Steve was very nice and efficient. The whole process was quick and easy and I loved the car I rented. Thank you 🙏🏼
August 23 · nava lavianRented an economy car for a day while my vehicle was in for repairs. The rental vehicle was clean and ready when I arrived. Associates where competent, friendly and had me on my way in 10 minutes. Excellent service. Thank you. Tom
April 10 · Thomas M.
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