Enterprise Rent-A-Car Introduce
Introduction / Overview
For residents and visitors in the heart of Chester County, Pennsylvania, reliable transportation is often essential, whether you're dealing with a car in the repair shop, planning a family trip, or moving personal items. Enterprise Rent-A-Car in Exton, PA, serves as a trusted local solution for all your vehicle needs. This branch is a proud part of the larger Enterprise network, but it maintains a strong focus on neighborhood-level customer service, specializing in the local replacement market for customers whose vehicles are sidelined due to accidents or mechanical repairs.
What truly sets this Exton location apart is its commitment to both exceptional service and inclusive business practices. The location identifies as a woman-owned business, bringing a unique and focused perspective to the local car rental industry in Pennsylvania. Furthermore, the commitment to community is evident in their highlighted offers, such as providing active military discounts. This combination of global resources and local ownership translates to an accommodating and professional experience for every customer.
The quality of service is consistently reflected in customer feedback, which frequently praises the accommodating nature of the staff, like Dominic, who went above and beyond to manage last-minute changes and ensure a hassle-free experience—even providing transportation to a customer's repair shop upon return. Enterprise Rent-A-Car in Exton is not just a place to pick up keys; it's a neighborhood business focused on providing clear, efficient, and flexible service to keep your life moving forward without interruption. They ensure "no surprises" by explaining everything clearly, making it a reliable choice for residents facing unexpected vehicle needs or simply seeking a smooth rental for a planned vacation.
Location and Accessibility
The Enterprise Rent-A-Car branch is strategically located in Exton, a prime commercial hub in Chester County, making it easily accessible for customers across the local area and the wider Philadelphia western suburbs.
- Address: 622 W Lincoln Hwy, Exton, PA 19341, USA
Situated directly on West Lincoln Highway (Route 322), the location benefits from excellent vehicular access for drivers coming from Downingtown, West Chester, or traveling on major arteries like Route 30 and the Pennsylvania Turnpike. The convenience of the physical location is supported by crucial accessibility features, reflecting a commitment to serving all members of the Pennsylvania community:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Furthermore, for customers who need to drop off their vehicle outside of standard business hours, the Exton branch offers a secure after-hours service. Customers can park the car on the lot, lock the doors, and place the keys in a drop box located near the front door. This flexibility is vital for customers who may be arriving late from Western PA or who need to return their rental before business hours to pick up their personal vehicle from a local repair shop.
Services Offered
As a comprehensive transportation solutions provider, the Enterprise Rent-A-Car branch in Exton, PA, offers a broad spectrum of services tailored to both individual and commercial needs in the local community.
- Comprehensive Vehicle Fleet: Offering a wide variety of car classes, including fuel-efficient economy and compact cars, standard and full-size sedans, SUVs, minivans, and luxury vehicles, ensuring a perfect fit for any travel requirement, whether a short local errand or a long road trip.
- Van and Truck Rental: Specialized rental options include both passenger vans (up to 15 passengers) and commercial cargo vans for moving, hauling supplies, or DIY projects, which is particularly useful for local businesses and large families in Chester County.
- Local Replacement Rentals: A core specialty is providing replacement vehicles for customers whose cars are in for mechanical repair or involved in an accident, often working directly with insurance companies and body shops to manage the claim process seamlessly.
- Onsite Services: Customers can manage their entire rental process—from reservation confirmation to vehicle return—directly at the 622 W Lincoln Hwy location.
- Flexible Payment Methods: For convenience and ease of transaction, the branch accepts multiple payment types, including Credit cards, Debit cards, and NFC mobile payments.
- After-Hours Drop-Off: Offering a secure drop-box service for customers who need to return their vehicle outside of regular operating hours.
- Rental Extension Flexibility: The local team is accommodating when plans change, allowing customers to easily extend their rental return dates with a simple phone call, as noted by customer reviews.
- Pickup Service: While not explicitly listed as a guaranteed service for all renters, the local team's commitment to customer accommodation often includes providing transport solutions, such as driving a customer to pick up their personal car from a nearby repair shop.
Features / Highlights
The unique attributes of the Exton Enterprise branch center on their dedication to supporting the local community and providing a high-caliber rental experience.
- Active Military Discounts: Highlighting a commitment to those who serve, the branch offers specialized discounts for active military personnel, making it an excellent choice for servicemen and women in the Pennsylvania area.
- Identifies as Women-Owned: Operating as a certified woman-owned business contributes to a diverse local economy and may align with the procurement goals of local organizations and customers who prioritize supporting minority and women-led enterprises.
- Proactive and Accommodating Staff: The team, particularly members like Dominic, is consistently praised for their willingness to go the extra mile. Examples include managing last-minute reservation changes, processing extensions without issue, and ensuring a driver is assisted in getting to their final destination upon return.
- Transparent and Efficient Process: A key feature is the staff's dedication to clearly explaining all terms, costs, and options, ensuring renters are fully informed and experience "no surprises" regarding the minimal extra charges for upgrades or extensions.
- Extensive Local Reach: Specializing in the local market means this branch is uniquely positioned to understand and service the distinct transportation needs of the Chester County community, including working with local body shops and insurance providers.
Contact Information
For all inquiries, reservations, and customer service needs related to the Exton, PA, branch, customers can utilize the following direct contact details:
- Address: 622 W Lincoln Hwy, Exton, PA 19341, USA
- Phone: (610) 269-8938
- Mobile Phone: +1 610-269-8938
What is Worth Choosing
Choosing the Enterprise Rent-A-Car in Exton, PA, is an investment in both convenience and peace of mind for any Pennsylvania resident needing a reliable rental car or van. What makes this location a superior choice is the clear marriage of a large, trusted brand's resources with genuinely local and personalized customer care. When facing a personal vehicle breakdown on the Pennsylvania Turnpike, as one customer experienced, the ability to make a last-minute reservation and receive immediate, accommodating service from staff like Dominic is invaluable. This level of dedication, including managing last-minute extensions and even providing a courtesy ride to the repair shop, transforms a stressful situation into a manageable one.
The benefit of choosing a location that is also a women-owned business, while offering tangible discounts for active military members, demonstrates a commitment to diversity and community support that resonates with many local customers in Chester County. Furthermore, the functional services—like accepting both credit and debit cards, offering NFC mobile payment, and providing wheelchair accessibility—ensure that the process of renting a car is physically and financially accessible to everyone. The staff’s emphasis on clarity and efficiency means you can enjoy your rental for business or vacation knowing that all the terms have been "explained clearly, so there are no surprises." For a truly hassle-free, professional, and locally-minded rental experience in the Philadelphia western suburbs, the Enterprise Rent-A-Car in Exton stands out as a reliable and highly recommended option.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
622 W Lincoln Hwy, Exton, PA 19341, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1Had an issue on the turnpike with my personal vehicle and needed a car last minute to get to western PA for a family health issue. Made reservation Sunday night for Monday morning pickup. Was able to do a slight upgrade for a minimal extra charge. Dominic was there on my pick up - extremely accommodating, and quickly got me on my way. When I called the next day to extend my rental return to Wed AM as opposed to Tuesday afternoon, Dominic also took care of this. When I turned the car in Wed AM, Dominic was there again and had his driver take me to pick up my own car at the repair shop. All very accommodating and not one extra penny from my original quote. Excellent customer service from Dominic and my driver!!
September 29 · KIM KELLEROur plans changed, and I literally called last minute to see if we can pick up the car before they close, and they accommodated us. The staff is friendly and efficient. They explain everything clearly, so there are no surprises. We enjoyed our vacation, and it's partly because Enterprise made it hassle free to pick up the car and drive away. Will definitely be back!
July 08 · Lina MAvoid this branch if you can find suitable alternatives. I had a reservation for a noon pickup on a Sunday. I called two days before to confirm the car and pickup time. No mention was made that they would be closed at noon.So when I showed up (admittedly late at 12:20 but thinking it was no big deal) sure enough, no one was there. No phone call or anything to check before they closed and left despite my confirmation.Not having the car was a massive and negative impact to our plans. Yes, I have fault for not having verified the closing time on my own and not ensuing I was there by noon to catch someone before they drove away. However, the lack of proactive notice to me when confirming the reservation and no courtesy check before leaving me completely stranded was equally inconsiderate. My calls to customer service were also unhelpful.Therefore, I would recommend that, if in need of a car, you find other options in the area, if at all possible. If they are willing to sacrifice the biggest thing by stranding a customer after confirming their reservation — making no mention of the closing time being the scheduled pickup time — it’s hard to trust the quality of any aspect of car rental experience here.
August 10 · Jason BWell well where do i start. I was given a pickup truck with lots of damage that i was eventually blamed for. Upon picking up this truck i took my own pictures of the truck because of the amount of scratches, dents and busted passenger mirror. I didnt think nothing of it being that i do construction so no biggie. Well i got rear ended in this truck and it didnt cause much damage, however the truck had expired registration and insurance in the glove box. When the officer asked me for my proof of insurance and registration i couldn’t even give it to him, he was pretty upset cause he had to do a different report and almost ticketed me for it. Needless to say thank god i had the damage waiver cause i could have been stuck paying for damages that i didn’t do. I had to submit photos to the damage department. Horrible location, horrible experience and horrible vehicle
September 28 · Bryce TAgents always polite and professional and efficient. I have used this particular Enterprise in Exton Pa for over 10 years, and they do not disappoint.
October 04 · Karen Ramsing-Bixler
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