Avis Car Rental Introduce
For residents of New York and visitors exploring the dynamic boroughs, having reliable, accessible, and high-quality transportation is essential. Avis Car Rental at the conveniently located 325 Kent Ave address in the vibrant Williamsburg neighborhood of Brooklyn stands as a dedicated resource for car and van rentals. This location is tailored to serve the local community’s diverse transportation needs, whether you are planning a weekend escape from the city, require a temporary vehicle for business, or need a van for moving or equipment transport.
Avis is a globally recognized brand synonymous with quality vehicles and professional service. This specific neighborhood location aims to uphold that reputation, providing a local, accessible touch point for renters in Brooklyn. While some customer experiences, as seen in available feedback, highlight exemplary service with friendly and efficient staff, other reviews point to challenges with desk staff punctuality and professionalism. This mix serves as a reminder for prospective customers to plan ahead and potentially use the Avis Preferred service for an expedited, seamless experience. The goal of this article is to provide you, the local New York user, with all the essential, factual details about this Avis branch to help you make an informed decision for your next rental.
Location and Accessibility
The Avis Car Rental branch is situated in a prime spot in Williamsburg, a highly desirable and easily accessible part of Brooklyn, New York.
- Address: 325 Kent Ave, Brooklyn, NY 11249, USA.
- Local Pickup Information: The counter is conveniently located inside the 325 Kent Apartments Parking Garage, positioned between South 3rd Street and South 4th Street. This internal location offers a measure of protection from the elements during pickup and drop-off, which is a small but welcome convenience for New Yorkers.
- Vehicle Location and Returns: Vehicles are located on-site, and returns are generally handled at the same spot as the pickup. The branch offers the added flexibility of after-hours returns for customers who need to drop off their vehicle outside of the standard operating hours, though specific details about the procedure should always be confirmed at the time of rental.
- Accessibility: A crucial factor for many, this location is confirmed to offer a Wheelchair accessible entrance and Wheelchair accessible parking lot, demonstrating a commitment to serving all members of the community.
- Operating Hours: The Brooklyn-NY Williamsburg location maintains consistent operating hours, running from 7:00 AM to 3:00 PM, seven days a week (Sunday to Saturday), though holiday closures may apply and should be verified before booking.
Services Offered
As both a Car rental agency and a Van rental agency, this Avis branch caters to a wide spectrum of personal and commercial needs. Their fleet ranges from smaller, city-friendly vehicles ideal for navigating Brooklyn’s streets to larger options for group travel or hauling cargo. Key services available at or related to this location include:
- Wide Range of Vehicle Types: Renters can choose from a diverse selection, which typically includes economy cars for budget-conscious city driving, midsize and full-size sedans for comfort, Intermediate and Standard SUVs for family trips, Minivans for larger groups, and specialty vehicles like luxury cars, convertibles, and vans for business or moving purposes.
- Van Rental Agency Services: Catering specifically to light commercial or moving needs, the availability of passenger vans and cargo vans is a major advantage for local businesses and residents undertaking moves or large projects.
- Reservation and Payment Flexibility: The location accepts major Credit cards and Debit cards for payment. However, it is essential for renters, particularly those using a debit card, to review Avis’s current policies regarding credit holds and identification requirements at the time of pickup, as these rules are often stricter for debit card use.
- Optional Rental Enhancements: Customers can enhance their rental experience with add-ons. These may include GPS navigation systems to confidently navigate New York and beyond, SiriusXM satellite radio for entertainment on longer drives, and Extended Roadside Assistance for peace of mind.
- Pick-up Service: While availability can vary and should be confirmed by calling the location directly, the branch often offers a complimentary pick-up service, a significant convenience for local customers who do not have easy access to the Kent Ave address.
- One-Way Rentals: For those planning a trip outside of New York, Avis typically offers one-way rentals, allowing customers to pick up a vehicle here in Brooklyn and drop it off at a different participating location, a huge benefit for East Coast road trips.
Features / Highlights
Choosing a rental agency is often about the extra benefits and service quality. Avis offers several features and perks designed to attract and retain local New York customers:
- Avis Preferred Membership: This loyalty program is a standout feature, designed to significantly expedite the rental process. Preferred Members often enjoy perks like complimentary vehicle upgrades (subject to availability) and the car being ready on arrival, helping to minimize time spent at the counter—a great advantage for the busy New Yorker.
- Competitive Pricing and Guarantees: Avis frequently offers a Best Rate Guarantee and various savings opportunities, such as discounts on longer rentals or specific vehicle types, allowing customers to secure reliable transportation without overspending.
- High Fleet Standards: Vehicles in the Avis fleet are routinely newer models, often under six months old, and are subjected to regular maintenance and safety checks, providing a high standard of reliability and safety for driving in and around New York.
- Accessibility Commitment: Dedicated accessible amenities, including the wheelchair accessible entrance and parking, ensure that the location is equipped to serve all customers efficiently.
- Convenient Local Access: The location's presence in a parking garage in a dense residential and commercial area like Williamsburg makes it a highly convenient, ‘neighborhood’ option, eliminating the need to travel to a busy airport for a rental.
Contact Information
Customers are advised to use this information to confirm reservations, inquire about current policies, and arrange for any necessary services, such as the complimentary pick-up service.
Address: 325 Kent Ave, Brooklyn, NY 11249, USA
Phone: (347) 894-3688
Mobile Phone: +1 347-894-3688
What is Worth Choosing Avis Car Rental at 325 Kent Ave?
For many New York residents, choosing this specific Avis location boils down to an excellent balance of brand reliability, vehicle selection, and neighborhood convenience. The accessibility of a full-service car and van rental agency right in Williamsburg is a major draw. Whether you are a local who needs a vehicle to move furniture, a small business requiring temporary commercial transport, or a tourist looking to venture beyond the five boroughs, the diverse fleet—from compact cars for city parking ease to spacious SUVs—has you covered.
The convenience of the location, situated within a parking garage, combined with features like after-hours returns and the Preferred Member benefits, streamlines the often-stressful process of vehicle rental in a busy city. While feedback occasionally highlights customer service variability, the overwhelming benefits of a well-maintained fleet, a Best Rate Guarantee, and essential accessibility features make this Avis branch a strong contender for your next car or van rental in Brooklyn. It’s a resource that provides the keys to unlock travel and transport freedom from the heart of one of New York City’s most sought-after neighborhoods.
Avis Car Rental Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Photos









Avis Car Rental Location
Avis Car Rental Reviews
pick uppricedeskrude30 minutesgasemployeesfeephoneairport
★ 5★ 4★ 3★ 2★ 1Excellent service. Staff were super friendly, efficient and car was ready on time. Being a Preferred Member was a bonus but cannot recommend highly enough.Renting from them again very soon.
August 10 · Scott Bworst customer experience ever! the guy at the desk arrives 1,5 hours late, phone customer service was unable to reach him and when he arrives he’s super arrogant and rude! he should definitely not work for this company (or any other)
May 31 · emiliano armaniEasy and quick pick up/drop off. The manager, Herbert, was incredibly friendly, proactive and communicative. Afterwards I realized I left my wallet in the car; called Avis, they called the location and Herbert called me to let me know he had found it and it would be safe. Really one of the nicest and most helpful employees i’ve met, above and beyond. I hope higher ups read this, he deserves a raise and a promotion.
October 07 · Lulu WolfThis might be the first positive review I’ve written about a car rental agency. Great customer service, we waited less than 5 minutes on a weekend, and our car was ready for us right away! Love Avis
July 13 · Hunter TonnI usually don't review places for bad service, but this was exceptionally bad! Had to wait for an hour to get the car, and then 30 minutes to return. I don't understand why it was so inefficient. Then, the attendant told me and some other customers to wait in line to return the keys when that was not the case at all. Then, they charged me an additional fee for some reason. I imagine it was gas, but the attendant had said to return it the car half-full, which I did. This place sucks 100000% do not rent from them.
September 03 · Gabbie Watts
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