Enterprise Rent-A-Car Introduce
For residents of Maine and visitors alike, navigating the beautiful coastal and inland regions often requires a reliable vehicle. When you need a car for a weekend escape to Acadia National Park, a roomy van for a family trip, or a temporary replacement while your own vehicle is in the shop, Enterprise Rent-A-Car at 1001 Westbrook St in Portland stands out as a highly trusted local option. This location specializes in both car and van rentals, offering a diverse fleet and a commitment to exceptional customer service that makes the rental process straightforward and stress-free.
Enterprise Rent-A-Car has built a strong reputation across the nation, and their Portland branch upholds that standard, focusing on the needs of the local community. They are more than just a typical rental agency; they are a key part of the local transportation network, offering solutions for daily errands, long-term stays, and essential travel needs. The positive experiences reported by customers consistently highlight the professional, friendly staff and the quality of the vehicles provided—clean, gassed up, and ready to go. The branch's dedication is evident in its identity as a women-owned business, demonstrating a commitment to local leadership and diverse business practices in Maine.
Location and Accessibility
The Portland Enterprise Rent-A-Car branch is ideally situated for maximum convenience, particularly for those flying into or out of the state. Located at 1001 Westbrook St, Portland, ME 04102, USA, the facility is strategically placed as the primary car rental hub for the Portland International Jetport (PWM). This proximity means that whether you are a Mainer beginning a journey or returning home, or a visitor arriving to explore our coastal charm and mountain beauty, your rental pick-up and drop-off are quick and seamless, often located right within the airport parking garage area or a very short distance away.
Accessibility is a key focus for this location. The facility features a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that all customers, regardless of mobility needs, can comfortably access the services and begin their journey without complication. For local customers, its location near major roadways like I-95 and Route 22 provides easy access from surrounding towns in Greater Portland, including South Portland and Westbrook. This central positioning makes it a practical choice whether you need a vehicle for business or leisure.
Services Offered
This Enterprise Rent-A-Car location offers a wide range of services to meet various transportation demands. Their extensive fleet ensures you can find the perfect vehicle for any trip or task.
- Car Rental Agency: A vast selection of clean, late-model vehicles, from economy cars perfect for city driving and fuel efficiency to full-size sedans, SUVs, and luxury vehicles for more spacious or premium travel.
- Van Rental Agency: Offering practical solutions for larger groups or heavier cargo, including minivans for family travel and various cargo and passenger vans.
- Commercial and Moving Rentals: Services extend to larger moving trucks, box trucks, and parcel vans for commercial use or substantial personal moves, though specific availability should always be confirmed.
- Child Safety Seats: As noted by happy customers, the option to rent essential items like car seats for young children is available, simplifying travel for families.
- Flexible Fuel Options: Customers have choices regarding fuel payment, including a pre-paid fuel option that can be highly convenient and potentially cost-saving, as highlighted in customer reviews.
- Insurance Replacement Rentals: Dedicated service to provide temporary vehicle solutions when your personal car is being repaired following an accident or damage.
Features / Highlights
Beyond the core rental service, this Portland branch distinguishes itself with several notable features and customer benefits:
- Identifies as Women-Owned: Supporting a business that identifies as women-owned contributes to the diversity and strength of the local Maine economy.
- Active Military Discounts: Acknowledging the service of military members, the branch offers specialized discounts for active military personnel, demonstrating a commitment to the armed forces community.
- Exceptional Customer Service: Reviewers frequently praise the staff, citing employees like Maria Peralta, for being "exceptional, friendly, efficient, and professional," ensuring a high-quality, customer-first experience with "no upsale pressure."
- Variety of Payment Options: The location accepts a range of modern payment methods for customer convenience, including Credit Cards, Debit Cards, and NFC Mobile Payments.
- On-Site Parking: Customers benefit from on-site parking, making the vehicle pick-up and return process straightforward and hassle-free.
- Enterprise Plus Loyalty Program: Customers can enroll in the Enterprise Plus program to earn points, receive exclusive offers, and enjoy expedited service on future rentals.
Contact Information
To make a reservation, inquire about a specific vehicle type, or manage an existing rental, you can reach the Portland International Jetport Enterprise Rent-A-Car location using the following information:
Address: 1001 Westbrook St, Portland, ME 04102, USA
Phone: (844) 996-0644
Mobile Phone: +1 844-996-0644
What is Worth Choosing
Choosing Enterprise Rent-A-Car in Portland, Maine, is a choice for reliability, convenience, and a customer-focused approach. For Mainers, the location's proximity to PWM and its reputation for a no-hidden-fees policy make it a secure option for all your rental needs. Customers appreciate the transparent process, where vehicles are "clean, gassed up, good tire pressure and ready to roll," eliminating the worries often associated with vehicle rentals. The availability of diverse options, from standard cars for a quick trip to a cargo van for moving supplies or even car seats for traveling with young children, proves this branch's commitment to solving real-life mobility challenges. Furthermore, knowing you are supporting a women-owned business that offers practical benefits like active military discounts and excellent accessibility features adds value to your decision. In a region where reliable transportation is essential to enjoying the local life and landscapes, Enterprise Rent-A-Car on Westbrook Street is a proven, trustworthy partner for your next journey.
As one satisfied local put it, "Don't risk it with the other guys. They have bad reviews for a reason. Trust Enterprise." That sentiment, combined with professional, efficient service, confirms that this Portland branch is an ideal choice for quality car and van rentals in Southern Maine.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1001 Westbrook St, Portland, ME 04102, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1Maria Peralta was exceptional. Friendly, efficient, and professional. She helped ensure we were well taken care of, which was incredibly helpful considering we were traveling with our two young children and needed car seat rentals as well. The vehicle exceeded our expectations, and based on our recent experience we will definitely be renting from Enterprise again in the future.
October 07 · Mark ZellerNever had a negative experience with Enterprise. Always super friendly staff, no upsale pressure, always get the right car, clean, gassed up, good tire pressure and ready to roll, and no hidden fees or upcharges. Also, their option to prepay the return gas tank fill up saves you money so long as you bring the car back under half tank, and esp. under 1/4 tank. Don't risk it with the other guys. They have bad reviews for a reason. Trust Enterprise.
October 17 · Michael WebbI was significantly delayed in picking up my Enterprise rental car. One delay involved an accident at my home airport the night before my flight. All the other delays were weather related. If you need to reach the rental desk where you are picking up your car, you won’t be able to. Here’s the review I posted on the Enterprise site:When I called to speak to the rental desk in Portland ME it was impossible to reach that rental desk. Instead, the system kept re-routing me to an off premises person. I made 5 different calls. During the first 3, I spoke to a representative who did not speak English well enough to communicate effectively. Finally, when I did reach an effective speaker, he insisted that it was Enterprise’s policy that if I arrived within 24 hours, my rental would still be available at the same price. Good. But it is unacceptable that a customer is not allowed to reach the actual rental counter if the customer makes a phone call out of consideration for those working at the rental counter. I had many unavoidable flight delays due to weather. But the communication breakdown between the customer and the actual rental desk is unacceptable. Especially when the phone agent is insisting that it is POLICY that he cannot connect me directly to the place that I am supposed to pick up my car. As it happened, all turned out ok, but I would have had no recourse if I had needed to prove I had phoned Enterprise. Customer care should come first! POLICY is second.
October 02 · RoseMarie TownsendWe had a great rental experience with Enterprise at Portland Airport (PWM).The pickup was smooth and efficient — the staff (Ms. Ainsley Day) at the counter were professional, friendly, and very helpful. Her colleague (another enterprise staff in charge of car pick-up/inspection) Knowing I’m familiar with driving a Honda CR-V, they kindly recommended the Hyundai Tucson SUV option that’s most similar, and even drove the vehicle to the curb and opened the rear hatch for easy luggage loading. The return process was just as seamless — quick, with staff coming over to assist immediately. Everything was convenient and well-organized. Thank you for the excellent service!
May 26 · Dalton LauCarrie was wonderful! She was friendly, service was quick ish, it was a busy day but the staff was effective. My issue was I selected a small suv (Chevy equinox) and I was given a Hyundai palisade. The car sucked, it was much larger than I would have wanted and the smart features were trash, I have a car with smart features that are wonderful, this car was the opposite of wonderful.
August 21 · Megan Yem
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