Enterprise Rent-A-Car

- 855 Whitlock Ave SW, Marietta, GA 30064

For residents and travelers in the Marietta, Georgia area, securing reliable transportation is a vital step for both daily life and exploring the wider Southeast. Enterprise Rent-A-Car at the 855 Whitlock Ave SW location is a key local provider, offering services as both a full-service car rental agency and a van rental agency. This location serves a diverse range of customers, from those needing an economical replacement vehicle to families planning a major road trip that requires a high-capacity van or SUV.

The foundation of the Enterprise brand rests on its commitment to customer service and maintaining a large, diverse fleet. Like all local branches, this Marietta location is generally expected to adhere to the company's "Standard of Care," which includes a promise of exceptional customer service and vehicles that are maintained to high-quality standards, following or exceeding manufacturer guidelines for safety-critical items like tire replacement and oil changes. Furthermore, the company commits to a 'Complete Clean Pledge,' ensuring vehicles are cleaned thoroughly before every rental. These standards are critical for providing a reliable and safe experience for the Georgia driving community.

However, potential renters should approach all locations with an awareness of the actual customer experiences, which can sometimes vary from the corporate standard. While the company's policies aim for vehicle safety, customer feedback indicates that maintenance checks can occasionally be inconsistent. One reported experience involved a rental car with continually losing tire pressure, worn-out windshield wipers, and a lack of wiper fluid—fundamental safety concerns that impacted a customer traveling with a child. Another instance highlighted issues with inventory management and customer treatment related to insurance-paid rentals, where a branch manager allegedly refused to rent a necessary van, citing financial reasons due to lower insurance reimbursement rates. These isolated reports underscore the importance of customers confirming vehicle condition and their reservation details thoroughly upon arrival, especially if traveling long distances or relying on specific vehicle types for critical trips.

The Enterprise Rent-A-Car branch is conveniently located on the west side of Marietta, positioning it well for users in the Cobb County area, including those near Marietta Square and the surrounding neighborhoods.

The address for this location is 855 Whitlock Ave SW, Marietta, GA 30064, USA. Whitlock Avenue is an easily navigable road that connects the branch to major routes, providing a straightforward option for local pick-up and drop-off traffic.

In terms of physical access, the branch is dedicated to ensuring a welcoming environment for all patrons:

• The facility offers a Wheelchair accessible entrance, ensuring ease of entry for customers with mobility challenges.
• Dedicated Wheelchair accessible parking lot spaces are provided, making the process of arriving at and departing from the branch convenient and compliant.

As a dual-service car and van rental agency, the Enterprise location on Whitlock Ave SW offers a broad spectrum of transportation options suitable for diverse requirements, supported by typical corporate rental services.

• Full-Range Car Rentals: Availability of standard vehicle classes, including Compact, Economy, Intermediate, Full-size, and Luxury cars to suit daily commuting, leisure travel, and executive needs.
• Van Rental Services: Provision of vans, which typically include minivans and larger passenger vans (such as 12- or 15-passenger models), catering to group transport and high-capacity needs, though availability should be confirmed well in advance.
• SUV Rentals: Offering a selection of SUVs, including compact to full-size models like the Chevrolet Equinox and similar vehicles, suitable for family travel in the greater Georgia region.
• Flexible Payment Options: Accepting various payment methods for ease of transaction, including Credit Cards, Debit Cards, and NFC Mobile Payments.
• Roadside Assistance: Standard Enterprise rentals typically include access to 24/7 Roadside Assistance to address unforeseen issues like mechanical failure, flat tires, or lockouts, although certain services may result from renter negligence.
• Optional Protections and Accessories: Renters are generally able to add Collision Damage Waiver (DW) coverage and accessories such as GPS units, toll passes, or child safety seats (availability may vary by location and time of booking).
• After-Hours Drop-off: The location typically offers after-hours return service, allowing customers to park the vehicle and use a key drop-box, though the renter remains responsible for the vehicle until an employee inspects it the following business day.

The Enterprise Rent-A-Car branch on Whitlock Ave SW possesses several specific characteristics that highlight its dedication to community service and diverse ownership.

• Identifies as Women-Owned Business: This designation reflects ownership committed to diversity and empowering women in the local business landscape of Marietta, Georgia.
• Active Military Discounts: The branch honors military service by offering special rates and discounts, often including a 5% discount off base rates for Government Leisure Travel for active duty, veterans, and reserves.
• Proximity to Marietta Square: The location is conveniently situated near Marietta Square, making it a central and easy-to-reach option for many residents and businesses in the area.
• Emphasis on Vehicle Safety Standards (Corporate Policy): Enterprise commits to following or exceeding manufacturer guidelines for safety-critical maintenance, such as tire replacement and oil changes, for all vehicles.

For reservations, current availability, or to inquire about a rental, please use the following contact details for the Enterprise Rent-A-Car branch on Whitlock Ave SW in Marietta:

Address: 855 Whitlock Ave SW, Marietta, GA 30064, USA
Phone: (770) 420-1270
Mobile Phone: +1 770-420-1270

For those seeking car or van rentals in Marietta, the Enterprise Rent-A-Car on Whitlock Ave SW offers several compelling reasons for consideration, particularly given its commitment to diversity and community support. The branch's identification as a women-owned business is a positive point for patrons who prefer to support diverse ownership structures within the Georgia economy. Furthermore, the provision of active military discounts is an important benefit for the large military and veteran community in the Southeast.

The location's broad fleet, functioning as both a general car and van rental agency, provides the necessary flexibility for varying travel needs—from compact, fuel-efficient vehicles for city driving to large vans capable of handling a group or significant cargo. This versatility is a major convenience for local users who might otherwise need to search multiple agencies. Additionally, the excellent accessibility features, including a wheelchair accessible entrance and parking, ensure that the rental process is physically manageable for all customers.

However, while the corporate brand promises a 'Standard of Care' for vehicle maintenance and customer service, the availability of highly sought-after specialty vehicles, such as large vans, and consistent application of customer-centric policies are factors potential renters should carefully verify. The documented instances of vehicle safety concerns and disputes over insurance-based rentals suggest that customers should exercise due diligence: confirm the exact availability of their desired vehicle type before traveling, especially for high-demand vehicles, and perform a thorough inspection of the vehicle's condition, including tires and essential fluids, before embarking on a trip. The branch's potential as a great local option relies on its ability to consistently execute its corporate policies on vehicle quality and to uphold professional customer relations, even when dealing with varied pricing structures like those dictated by insurance claims. By keeping the official commitment to quality and service in mind, while also being mindful of reported inconsistencies, Marietta residents can make an informed choice for their transportation needs.

Enterprise Rent-A-Car

855 Whitlock Ave SW, Marietta, GA 30064, USA