Avis Car Rental Introduce
Avis Car Rental at 1910 Belair Rd in Fallston, MD, serves as a key local resource for residents and visitors in Harford County requiring reliable, short-term transportation. Operating as both a comprehensive Car Rental Agency and a specialized Van Rental Agency, this branch of the globally recognized brand offers a wide variety of vehicles to suit nearly every need, from compact cars for local errands to larger vans for group travel or moving purposes.
For many Maryland drivers, a local rental agency provides essential support during times of vehicle repair, for weekend trips to Ocean City or the Western Maryland mountains, or for accommodating out-of-town guests. Avis is known for offering a modern, well-maintained fleet spanning numerous car classes, including economy, full-size sedans, SUVs, and specialized passenger vans.
One notable feature of the Avis brand, and relevant for the Fallston location, is their commitment to providing tangible value to specific community groups. This branch highlights its provision of Active Military Discounts, a significant benefit for the numerous active service members and veterans residing in the Maryland area and the nearby military installations. This benefit is a point of pride for the company's national and local operations.
However, potential customers should approach their rental with careful attention to detail, especially regarding company policies like fuel charges and reservation extensions. While the brand is well-established, local experiences, as reflected in customer feedback, indicate occasional issues with communication, particularly around final billing and off-site drop-offs. One user reported being charged a refueling fee despite returning the vehicle with more gas than received at the Fallston location, highlighting a breakdown in internal communication between rental sites and difficulty reaching a human representative locally to resolve the dispute. Another user recounted a highly stressful situation involving an unrecorded extension, resulting in an unjust 'do not rent' status and a disputed $1,000 charge for a repo that did not occur. These examples underscore the necessity for Maryland renters to meticulously document vehicle condition, fuel levels, and all correspondence, especially when dealing with one-way rentals or long-term extensions.
The Fallston location maintains standard operating hours for a neighborhood agency, typically open six days a week, with reduced hours on Sundays and some major holidays, which is a vital piece of information for planning pickup and return times.
The Avis Car Rental branch is situated at 1910 Belair Rd, Fallston, MD 21047, USA. This address positions the facility right on a major thoroughfare, Belair Road (US Route 1), making it easily accessible for residents across Fallston, Bel Air, and the greater Harford County area. The location is conveniently found between Eulaw Place and Milton Road, offering straightforward navigation for local customers.
The accessibility of the facility itself is well-addressed. Avis provides clear physical access accommodations, including a dedicated Wheelchair Accessible Entrance and a designated Wheelchair Accessible Parking Lot. This is an important detail for ensuring convenience and compliance for all members of the Maryland community utilizing the service.
For customers driving their personal vehicle to the location, the availability of On-site Parking is a major benefit, providing a secure place to leave a car while the rental is in use. This amenity is particularly valuable for longer rentals where leaving a vehicle at the rental agency is more practical than arranging a ride-share service.
The location’s standard hours of operation are generally structured to serve a commuter and local population:
- Monday - Friday: 8:00 AM - 5:00 PM
- Saturday: 9:00 AM - 1:00 PM
- Sunday: 9:00 AM - 1:00 PM
These hours are subject to change, especially around holidays, so local users are always advised to confirm their specific pick-up and drop-off schedule directly with the Fallston office when booking a reservation.
As a full-service franchise, Avis Car Rental in Fallston offers a wide array of options designed to meet diverse local transportation needs:
- Comprehensive Car Rental Fleet: Access to a diverse vehicle selection, including economy cars, compact, intermediate, standard, and full-size sedans, SUVs, and premium models.
- Van Rental Agency Services: Dedicated rentals for larger groups or utility needs, typically including minivans and 12 or 15-passenger vans, essential for family trips or community activities in Maryland.
- One-Way Rentals: The option to pick up a vehicle in Fallston and drop it off at a different Avis location across the state or the country, though this service can be subject to specific policies and potential drop-off fees, as highlighted by customer feedback.
- Reservation Services: Ability to book reservations online, via phone, or in person, with options for both prepaid (Pay Now) and pay-at-counter bookings.
- Active Military Discounts: Special rates and savings available for U.S. active duty military, veterans, National Guard & Reservists, and their immediate families, often through partner programs.
- Pick-up Service: Pick-up service is available; however, policies (hours, distance) vary by location. Customers must call the Fallston office at least 24 hours in advance to arrange.
- Flexible Payment: Accepts both Credit Cards and Debit Cards for payment and security deposits, offering flexibility to local consumers.
The Avis Fallston location offers several distinguishing features and key brand benefits:
- Specialized Van Rental Availability: The dual designation as a Van Rental Agency ensures larger vehicles are often available for local customers planning significant moves or group transportation around Harford County.
- Support for Service Members: Highlighting Active Military Discounts provides a valuable benefit to a large segment of the Maryland population with military ties.
- High Accessibility Standards: Features like the Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot demonstrate a commitment to serving all community members.
- Convenient On-site Parking: The provision of On-site Parking for customers’ personal vehicles simplifies the logistics of the rental process for local users.
- Brand Recognition and Network: As part of the Avis international network, customers benefit from the brand's national reach, making cross-country trips and one-way rentals possible, though renters should confirm specific details and policies directly with the local branch.
- Payment Versatility: The acceptance of both major Credit Cards and Debit Cards at the counter for transactions.
For Fallston and Harford County residents needing to book a vehicle, inquire about availability, or follow up on a rental agreement, the contact details for the Avis Car Rental branch are as follows. Given the feedback on difficulty reaching a human representative, it is advised to be persistent and utilize both the phone and direct in-person contact for complex issues.
Address: 1910 Belair Rd, Fallston, MD 21047, USA
Phone Number: (410) 877-1530
Mobile Phone: +1 410-877-1530
It is also worth noting the specific operating hours: Monday to Friday from 8:00 AM to 5:00 PM, and Saturday/Sunday from 9:00 AM to 1:00 PM. All rentals should be planned to align with these opening times.
Avis Car Rental in Fallston is worth choosing for Maryland users who prioritize a comprehensive fleet range, national network support, and specific accessibility features in a convenient Harford County location. The ability to source both standard Car Rental Agency vehicles and larger Van Rental Agency options makes this a one-stop-shop for varied transportation needs, from a business trip to a large family outing.
Key benefits include the valuable Active Military Discounts and the physical accessibility of the location, which provides a Wheelchair Accessible Entrance and convenient On-site Parking. These features streamline the rental process for many local customers. The flexibility of accepting both Credit Cards and Debit Cards for transactions is also a considerable advantage.
However, due to documented customer experiences regarding billing disputes, particularly over fuel and non-standard contract extensions, prospective Maryland renters should exercise extra caution. It is highly recommended to inspect the vehicle's fuel level before leaving the lot, take photographic evidence of the fuel gauge and mileage at both pickup and drop-off, and confirm any long-term extensions or one-way drop-off details in writing. For customers who take these preventative steps, the Fallston Avis location offers a well-located, professionally managed source for reliable rental vehicles across the state and beyond.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Parking
- On-site parking
Avis Car Rental Photos










Avis Car Rental Location
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Very negative experience renting from this Avis. I rented a car to be dropped off at a different location the next day. I realized after leaving the Fallston location that the car only had 1/4 tank of gas in it instead of a full tank. I dropped off the car the next day in Pittsburgh with 3/4 of a tank, but was charged the refuel cost even though I returned it with more gas than I had received it. The Pittsburgh location told me there was nothing they could do about this, and that I had to contact the pickup location. I spent 30 minutes trying to get through the Avis phone system to talk to somebody in Fallston, never reaching a human being or even a voicemail system. So essentially I gifted Avis 1/2 a tank of gas AND got charged for the missing 1/4 tank. Do not rent from this location, or from Avis. Definitely not worth the frustration, and I've never had an experience like this with other rental brands.
September 29 · April DagoneseI actually rented a car for a total of 4 weeks. I extended my rental weekly. The last time I extended thru the the customer service the employee did not do their job. So my extension wasn't recorded. So unknowingly I was put on a repo list and when I went to turn the vehicle in after being told I had to come back in to resign a contract being over 30 days so I reserved another car. Just in case . I was told I was on a DO NOT RENT list and they wanted to charge me $1000 above my fee for a repo they didn't do. I have more facts and proof. Just want to give the best idea of how I was treated . I felt like a criminal, I had to get Lyft home. I went and rented another vehicle elsewhere. I'm waiting for my insurance to settle my payoff so I can buy a new car. I'm also going to file fraud for the $1000 charge they put on my credit card . For a bogus repo that they did not do. It's not over. DO NOT RENT
July 12 · R RappI can not thank this owner enough. She helpped me when no one else would and i wasable to get to where i needed to in a time of super need. Thanks so much for seeing me. Service was great and so was the car.
September 09 · Alisha McDowellMy hubby actually rented with Budget. Although it started out a little chaotic with them no longer having the car that was originally on the reservation. When he arrived at the Aberdeen location he was told the vehicle was gone & that he had to go to Fallston. If not, they would refund his money. Being that this was for a family emergency, not getting a car was never an option. Fast forward to returning, Leye was very accommodating & applied our AARP member discount, so we are looking forward to our credit.
January 09 · Churon RinggoldWebsite says key drop location on first page and the first page lists multiple conflicting information. Had to drive to Aberdeen instead.
August 24 · Frank Katzenberger
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