Exotic Car Collection by Enterprise Introduce
For Illinois residents and travelers flying into the Chicago area who demand more than a standard rental, the Exotic Car Collection by Enterprise at Chicago O’Hare International Airport (ORD) provides a premium solution. This is not your typical rental counter; it is a gateway to experiencing high-performance sports cars, opulent luxury sedans, and top-tier SUVs. The service caters to discerning customers who need a statement vehicle for a special occasion, an important business trip, or simply the desire to enjoy the open Illinois roads in unparalleled style and comfort. With a commitment to providing meticulously maintained vehicles and a seamless rental process, the Chicago O’Hare location is a premier destination for luxury rentals in the Midwest.
A notable aspect of this location, provided in its business information, is its identification as a women-owned establishment. This designation speaks to the company’s commitment to diversity and leadership in the competitive car rental industry, something that is important to many local consumers in the Chicago community. Furthermore, beyond standard car rental, the business also features Recreational Vehicle (RV) rental options, catering to the demand for larger, self-contained travel vehicles for family vacations or extended adventures across the state or region. This combination of high-end exotic cars and recreational vehicles highlights a versatile approach to addressing diverse customer transportation needs.
While the overall feedback confirms the quality of the vehicles and the helpfulness of the on-site staff during check-in, as noted in customer reviews, it is important for users to be aware of the operational complexities of a busy airport location. One review specifically points out challenges with modifying reservations and reaching the location directly, suggesting that all changes and complex inquiries should ideally be handled well in advance or through the dedicated toll-free reservation system to ensure a smooth, five-star experience.
The Exotic Car Collection by Enterprise is strategically located at the heart of Chicago’s busiest transportation hub, ensuring maximum convenience for both incoming travelers and local Illinois customers. The address is:
- Address: 10255 W Zemke Blvd, Chicago, IL 60666, USA.
This is the address for the Multi-Modal Facility (MMF) or Rental Car Facility at Chicago O’Hare International Airport (ORD). For travelers flying in, the process involves following the terminal signs to the Automated Transit System (ATS) train, which provides a direct, free connection to the MMF. For local customers arriving by personal vehicle, the location is easily accessible via I-190 and I-90, with clear signage guiding drivers to the rental car complex. On-site parking is available for customers, as indicated by the provided business information.
Accessibility is a strong feature of this facility, which is crucial for a major transportation center. The location ensures full compliance with accessibility standards, offering:
- Wheelchair accessible entrance.
- Wheelchair accessible parking lot.
These features help ensure a welcoming and manageable experience for all customers, making the process of picking up a rental vehicle as stress-free as possible.
The core services revolve around the rental of specialized, high-demand vehicles, categorized into two main business types:
- Car rental agency: This includes the primary service of renting exotic, performance, and luxury automobiles. Vehicle classes span everything from high-end American Muscle cars and performance sports cars to luxury sedans and extended luxury SUVs.
- Recreational vehicle rental agency: An additional service offering larger RVs for customers planning road trips, camping, or extended family travel across Illinois and the wider United States.
In addition to the vehicle rentals themselves, the Chicago O'Hare location facilitates the transaction with modern payment methods and on-site conveniences:
- Acceptance of Major Credit Cards and Debit Cards for payment.
- NFC Mobile Payments (Near Field Communication) accepted for a quick and modern transaction experience.
- On-Site Parking available for customers leaving their personal vehicles during the rental period.
The Exotic Car Collection by Enterprise offers several distinct advantages that elevate it above standard car rental options, making it a compelling choice for a unique travel experience in Illinois:
- Elite Fleet Selection: Unlike conventional rental agencies, this branch offers an impressive array of exotic and luxury vehicles, allowing customers to drive dream cars from top manufacturers for a short-term rental. This is perfect for elevating weddings, business meetings, or Illinois weekend getaways.
- Commitment to Quality: Customer feedback consistently highlights that the rental cars are clean and well-maintained, meeting all stated needs, which underscores a commitment to vehicle quality and customer satisfaction.
- Woman-Owned Business Status: The business proudly identifies as women-owned, offering local customers an opportunity to support a diverse leadership model within the large corporate framework of Enterprise.
- Integrated Airport Convenience: Being located directly within the O’Hare Multi-Modal Facility means a highly streamlined pick-up and drop-off process for air travelers, with a dedicated, free train connection from all terminals.
- Auxiliary Travel Support: The on-site team is noted for being "helpful with toll road charges and other directions," providing necessary local knowledge to simplify a renter’s trip, especially when dealing with the intricacies of Chicago-area expressways.
To secure a reservation, inquire about specific vehicle availability, or confirm rental requirements for their luxury or RV fleet, customers in Illinois can use the following contact details:
- Address: 10255 W Zemke Blvd, Chicago, IL 60666, USA
- Phone: (866) 458-9227
The toll-free phone number is the primary contact point for reservations and inquiries, connecting customers with the centralized, professional booking system. While the on-site team is highly rated, customers should use this toll-free line for most booking modifications, especially when outside of the immediate rental period, to ensure the fastest response and effective resolution.
For those located in or traveling to the Illinois region, the Exotic Car Collection by Enterprise at O’Hare is worth choosing for the unique blend of luxury, convenience, and specialized service. This is the ideal option for the customer who views their transportation as part of the overall experience, not just a necessity. By selecting a high-end vehicle, you immediately elevate your trip, whether you are cruising along Lake Shore Drive or embarking on a sophisticated road trip to Galena or Starved Rock State Park.
Furthermore, the availability of both exotic cars and recreational vehicles provides a single, high-quality point of contact for two very different, yet premium, rental needs. The commitment to accessibility and the identity as a woman-owned business also adds an ethical dimension to the rental choice. While one customer review mentioned challenges with non-local customer service, the positive feedback regarding the easy check-in, clean car quality, and helpful on-site staff indicates that the in-person, on-site experience at O’Hare is of a very high standard. By booking early and confirming all details via the national reservation line, Illinois customers can ensure they receive the stellar service and unforgettable vehicle experience they expect from a luxury brand.
Exotic Car Collection by Enterprise Details
From the business
- Identifies as women-owned
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Parking
- On-site parking
Exotic Car Collection by Enterprise Photos






Exotic Car Collection by Enterprise Location
Exotic Car Collection by Enterprise
10255 W Zemke Blvd, Chicago, IL 60666, USA
Exotic Car Collection by Enterprise Reviews
The staff was helpful and check-in simple.They helped with toll road charges and other directions making our trip simple.The car was clean and met all of our needs.We had a great trip and give all those who helped 5 stars.Thanks!
August 19 · Ann LarsenPicking up the car from this location was a smooth and easy process, the on site team were kind. The car I was given for my rental was also great. My experience trying to modify my reservation return, however, was extremely negative. I could not get in contact with the O’Hare location directly, and every customer service representative I spoke with was vague with their assistance and told me that it was unlikely I would ever hear back from someone at the location even if they escalated my inquiry. I have had positive experiences with enterprise in the past, but unfortunately don’t think I will look to use their services again after this, especially at O’Hare.
May 04 · Amanda BergI had checked in via app/online.Easy pickup process once at the location.Free upgrade to a full size vehicle (Malibu), the car itself wasn't cleaned well, looked like previous renter took it on a dirt road.No issues for the 1400 plus mile trip I used it for.
March 10 · A. H.They didn’t have the vehicle that we reserved / rented (Nissan Rogue) and instead gave us a 8+ year old Nissan Versa that smelled like wet dog. Extremely nasty and dirty vehicle with over 60,000 miles on it. Very nasty, wouldn’t recommend.
August 25 · Mark MalewskiI can't overstate how poor the customer service is (or this location may not exist?!?). We had a confirmed reservation that involved delivery of the car to us, and when we called multiple times in the days leading up to our reservation we only got a voicemail saying the mailbox was full. When our confirmed delivery time came and went we tried calling and got the same full mailbox every time. We spent hours on the phone with Enterprise's general customer service line, while rep after rep unsuccessfully tried to reach this location. One even told us this location "does not have a phone" which is insane. Call after call resulted in 1) the call being dropped around the 30 minute mark, or 2) a promise to reach this location and contact us (we never heard from anyone). We eventually arranged to pick up a car from a different location, still never having spoken to anyone here or learned what went wrong. We left detailed feedback through the corporate site and after replies from multiple people who obviously had not even read our emails, were finally told a manager from this location would reach our. To our SHOCK (/s), nobody has contacted us. Appallingly bad customer service from everyone (except the Uptown location we actually got a car from, they were great, go there instead).
October 20 · Diana Dravis
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