Hertz Car Rental Glendale CA: Your Local Source for Cars, EVs, and Cargo Vans

Hertz Car Rental - Glendale - South Brand Boulevard Introduce

For Southern California residents and visitors looking for reliable and professional vehicle rentals outside of the busy airport environment, the Hertz Car Rental location on South Brand Boulevard in Glendale, CA, presents an excellent local solution. Situated in the vibrant heart of Glendale, this branch caters specifically to the needs of local users, whether you require a vehicle for a week while your car is in the shop, a cargo van for a local move, or a stylish ride for navigating the Greater Los Angeles area.

As a dedicated car rental agency, Hertz on South Brand Boulevard offers the high standards of a globally recognized brand combined with the convenience of a neighborhood location. The fleet here is designed to accommodate diverse California lifestyles, notably featuring popular electric vehicles (EVs) like the Tesla Model 3 alongside standard, compact, and SUV options. This forward-thinking approach to vehicle availability reflects the local demand for sustainable and modern transportation choices in California.

Customer experience at this location is defined by a commitment to professionalism and responsiveness, particularly from the management team. While all businesses can experience occasional service hiccups, customers consistently praise the quick, smooth pickup process when vehicles are booked online. One long-term renter noted receiving "exactly what I wanted" from their online booking, with a quick and smooth process, despite arriving before the location's opening time. Furthermore, when concerns arise, the willingness of the on-site manager to be "professional, responsive, and do a great job addressing my concerns" is a testament to the location's dedication to maintaining a high level of customer satisfaction and resolving issues directly.

Location and Accessibility: South Brand Boulevard Convenience

The Hertz Car Rental branch is conveniently located at 1001 S Brand Blvd, placing it right on one of Glendale's most prominent commercial streets. This central location offers easy access for the community in the 91204 zip code and those in neighboring areas like Burbank, Pasadena, and central Los Angeles. Being situated on South Brand Boulevard means renters are close to major shopping centers, corporate offices, and local dealerships—making it a perfect spot for insurance replacements or quick local rentals.

This is an "off-airport" or "neighborhood" location, making it much simpler to access than the major airport hubs for local Californians. The agency operates with dedicated onsite services, ensuring that the staff and vehicles you need are right there when you arrive. Furthermore, the facility is fully equipped with accessibility features, demonstrating a strong commitment to serving all community members. Specifically, the location features a Wheelchair accessible entrance and Wheelchair accessible parking lot, removing barriers for renters with mobility needs.

Services Offered

The Glendale South Brand Boulevard Hertz location provides a broad range of rental products and logistical support tailored to local and professional needs:

Comprehensive Car Rental Fleet: Offering a variety of vehicles including economy cars for budget-friendly travel, compact and full-size sedans, and SUVs for family or outdoor trips across California.
Electric Vehicle (EV) Rentals: In line with California’s environmental focus, the fleet frequently includes popular EV models like the Tesla Model 3, allowing customers to experience modern, sustainable transportation.
Cargo Van Rental: Crucially, this agency specializes in Cargo Van Rental, providing essential utility vehicles for small business logistics, local apartment moves, or transporting equipment for entertainment industry projects in the LA area.
Onsite Services: Customers benefit from direct, in-person assistance with their rental agreements, vehicle inspections, and any necessary modifications, all handled on the premises.
Reservations and Express Services: Renters can utilize online booking for a quicker process, and members of the Hertz Gold Plus Rewards program can enjoy expedited services and exclusive benefits.
Flexible Payment Options: The location accepts a variety of payment methods including Credit Cards, Debit Cards, and modern NFC mobile payments (like Apple Pay or Google Pay) for added convenience at the counter.
Specialized Discounts: The branch honors special rates and discounts, including those for AAA members and active military personnel and veterans.

Features and Highlights

Several key features make the Hertz location on South Brand Boulevard a standout choice for local California renters:

Dedicated Active Military Discounts: Hertz is proud to offer special savings to active military members and veterans, acknowledging their service with discounted rates and benefits often in conjunction with partner programs like USAA and ID.me.
Full Accessibility for All Customers: The provision of both a Wheelchair accessible entrance and a Wheelchair accessible parking lot ensures that the facility is accessible and convenient for everyone in the community.
Modern Payment Technology: Accepting NFC mobile payments is a significant highlight, allowing customers to complete transactions quickly and securely using their smartphones or other devices, reflecting a modern approach to customer service.
Vehicle Diversity: The mix of traditional rental cars, popular electric vehicles, and essential cargo vans ensures that nearly every personal or commercial need in the Glendale area can be met by this single location.
Professional Management Focus: While individual associate performance may vary, the reported direct intervention and "professional, responsive" approach by management highlight a culture dedicated to resolving customer concerns effectively.

Contact Information

For reservations, vehicle inquiries, or general questions, you can contact the Glendale - South Brand Boulevard Hertz location directly:

Address: 1001 S Brand Blvd, Glendale, CA 91204, USA
Phone: (818) 265-3805
Mobile Phone: +1 818-265-3805

What is Worth Choosing This Local Hertz Rental?

Choosing the Hertz Car Rental on 1001 S Brand Blvd in Glendale is an excellent decision for the discerning California renter who values convenience, vehicle variety, and responsive service. This local branch stands apart not only for its convenient location away from airport crowds but also for its practical, community-focused offerings.

The ability to easily rent a specialized vehicle, such as a cargo van, or a modern EV like the Tesla Model 3, places this location ahead of many competitors for local utility and modern travel. The availability of active military discounts and easy payment options via NFC mobile payments further sweetens the deal, making the process efficient and budget-friendly for key segments of the California population.

Despite the occasional staffing issue mentioned in customer feedback, the overall positive experience—especially the quick pickup process and the strong, professional commitment from the management to resolve concerns—indicates a dedicated focus on the customer experience. For residents of Glendale and the surrounding LA communities, this Hertz location provides a reliable, well-equipped, and professionally managed source for all your rental car and utility vehicle needs. It represents a trustworthy partner for your next road trip, temporary car replacement, or local hauling project in Southern California.

Hertz Car Rental - Glendale - South Brand Boulevard Inside

Car Rental Agency
Cargo Van Rental

Hertz Car Rental - Glendale - South Brand Boulevard Details

Service options
Onsite services

Highlights
Active military discounts

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Payments
Credit cards
Debit cards
NFC mobile payments

Hertz Car Rental - Glendale - South Brand Boulevard Photos

Hertz Car Rental - Glendale - South Brand Boulevard Location

Hertz Car Rental - Glendale - South Brand Boulevard

California Los Angeles County Glendale Pacific - Edison South Brand Boulevard

1001 S Brand Blvd, Glendale, CA 91204, USA

Hertz Car Rental - Glendale - South Brand Boulevard Reviews

An average rating of ★3 from 370 user reviews.

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★ 5★ 4★ 3★ 2★ 1

I think this location deserves a better review.I rented a car for a few days while my own car was in a nearby dealership for service. I booked the car online and received exactly what I wanted. I was a bit worried after reading some of the other reviews, but my experience turned out to be very positive.I arrived early on a Monday morning before opening time and was third in line. Despite the busy start, the lady at the counter was polite and professional.The car wasn’t perfectly clean inside, but that seemed to be due to the previous customer not taking care of it — not really the fault of Hertz.The pickup process was quick and smooth, with no issues at all.
May 03 · Michael L
I want to begin by saying that the manager I dealt with was professional, responsive, and did a great job addressing my concerns when I asked to speak with him directly. I truly appreciate his effort and approach.That said, I do feel it’s important to note that one of the associates I interacted with was curt and dismissive. Statements such as “not in my control, not my problem” do not reflect the level of service expected in a customer-facing role. Exceeding expectations should be considered the baseline in hospitality and service, not an exception.Receiving a vehicle in poor condition, paired with a curt attitude, left me with the impression that customer experience was not a priority in that interaction. If drivers are expected to respect the vehicles and assets of the company, then they deserve to be treated with the same level of respect and professionalism in return.
August 26 · Will Baker
I’ve used Hertz many times and usually have a good experience, but what happened at this location was absolutely unacceptable.I came in with a reservation and asked for a small SUV. Instead of helping, the red haired employee made things worse by going to the manager, Jeff, after I said my concerns weren’t being addressed. Jeff’s response? He refused me service entirely.Minutes later, I watched him help a walk in customer with no issue at all. So the problem clearly wasn’t availability, it was attitude.The only person who acted with any professionalism was the Black woman at the counter. She was top tier, respectful, and the only one who seemed to know what customer service actually means. The other two? They created chaos instead of solving problems. May they not be messed with lightly, because they clearly don’t belong in customer-facing roles.Hertz, this location has some folks dragging your name through the dirt. Do better.
May 23 · Araz Sultanian
I reserved a car. Received 2 emails confirming my reservation. Waited 30 min for the next available rep. Lady with the red hair just says "I dont have that car" and just continues to stare at me with a blank expression. She says absolutely nothing else. It was a laughable experience. Please dont come here. You're just going to leave frustrated
August 11 · P C
If you’re looking for customer service this isn’t the place. Be prepared to be turned away even though you had reservations without any assistance.Had a 5:00 PM reservation for a 7-seater. Received a voicemail at 4:52 PM while driving, informing me it was unavailable. Arrived at 4:48 PM and was told to call the 800 number for assistance with transferring to Burbank Airport—no help was provided on-site.Corporate stated the transfer wasn’t possible. After two hours of discussion with staff, I was given a 5-seater at the 7-seater rate and advised to request a rate adjustment upon return in Glendale.At drop-off, the location refused to adjust the fee, and no manager or supervisor was available. I was again directed to the 800 number.
July 28 · Arby Leon