EZ Vehicle Rentals

- 636 S Des Plaines River Rd #100C, Des Plaines, IL 60016

For individuals and families across the Illinois region, securing a reliable, high-quality, and affordably priced rental vehicle is a frequent necessity. Whether your personal car is in the shop, you are visiting the Chicagoland area, or you simply need a specialized vehicle for a trip, the local car rental agency you choose matters. EZ Vehicle Rentals, situated at 636 S Des Plaines River Rd #100C in Des Plaines, IL 60016, is a standout local business consistently praised for going "above and beyond" for its customers.

This company has built a reputation for providing quick, efficient, and very affordable service, making it a top choice for those looking to save both time and money without sacrificing vehicle quality. Customers traveling from out of state or those dealing with unexpected circumstances, such as needing a rental after their personal vehicle was stolen, have shared stories of the staff's amazing dedication, super understanding, and willingness to accommodate extended rental needs while navigating external delays like insurance processing. The focus here is on a hassle-free, supportive rental experience, ensuring you feel helped and valued from the moment you call or walk in.

The team at EZ Vehicle Rentals prides itself on providing quality rental vehicles—including compact cars, SUVs, and even luxury options—that are reliable and well-maintained. Their commitment to superior customer service and competitive rates positions them as a premier destination for hassle-free car rentals in the northern Illinois area.

Location and Accessibility

EZ Vehicle Rentals is strategically located in Des Plaines, Illinois, providing a convenient option for residents throughout the Northwest suburbs and those traveling through the nearby O'Hare International Airport (ORD). Their address at 636 S Des Plaines River Rd #100C, Des Plaines, IL 60016, is easily accessible, and the location is noted for its flexibility in pickup and drop-off, which includes a primary lot just 10 minutes from O'Hare.

A central focus of this business is ensuring accessibility and comfort for all community members. Their facilities are designed with inclusivity in mind, making them a safe and welcoming space:

• Wheelchair Accessible Parking Lot: Dedicated parking spaces are provided to ensure convenient access for customers with mobility needs.
• Gender-Neutral Restroom: An inclusive amenity available to all patrons.
• Ample Parking Solutions: Customers benefit from multiple on-site parking options, including Free Street Parking, designated On-site Parking, and access to both a Paid Parking Garage and a Paid Parking Lot, making vehicle handling straightforward.

The flexibility of their pick-up options, including special delivery services within a local radius, further enhances accessibility for customers who cannot easily reach the physical location.

Services Offered

EZ Vehicle Rentals functions as a comprehensive car rental agency, offering a range of services designed to simplify the rental process and provide peace of mind for drivers in Illinois:

• Car Rental Delivery: For added convenience, the agency offers to deliver the rental car directly to the customer's location. A special delivery option is available within a 5-mile radius for a flat fee, with personalized solutions for distances outside this range, bringing the vehicle directly to your home or office.
• Insurance Services: The company facilitates the necessary Insurance requirements for their rental vehicles, helping customers navigate the coverage options needed for their protection on the road.
• Roadside Assistance: Comprehensive Roadside Assistance is available, which is a critical service for any renter. This support ensures that drivers have backup for unexpected issues like lockouts, flat tires, or mechanical problems during their rental period.
• Onsite Services: The core of their business involves professional, in-person service at their physical location for immediate support and handling of rental agreements.
• Flexible Payments: All major Credit Cards and Debit Cards are accepted for rental transactions, providing customers with a variety of payment methods.

Features / Highlights

Beyond standard rental offerings, EZ Vehicle Rentals stands out in the Illinois market due to its dedication to community, affordability, and inclusive practices:

• Active Military Discounts: The company demonstrates its appreciation for military service by offering special discounts to active military members, veterans, and their families.
• LGBTQ+ Friendly and Transgender Safespace: This branch is a proudly inclusive environment, openly identifying as LGBTQ+ friendly and operating as a Transgender Safespace, ensuring a welcoming and respectful experience for all customers.
• Family Discount: Recognizing the needs of families, a family discount is available, helping to make necessary vehicle rentals more accessible for those traveling with children or needing larger vehicles.
• Exceptional Customer Care: Reviews consistently highlight the staff's willingness to "go above and beyond," particularly in complex situations like insurance replacement rentals, showcasing their empathetic and professional approach.
• Affordable & Quality Vehicles: Customers find the pricing to be very affordable while still maintaining a high standard of vehicle quality and maintenance.
• Convenient Location: Strategically situated in Des Plaines with easy access from major roadways and in close proximity to O'Hare International Airport.

Contact Information

For Illinois residents and visitors needing a vehicle, the team at EZ Vehicle Rentals is ready to assist with reservations, vehicle selection, and any questions regarding their services and discounts. You can reach them at their Des Plaines location using the following information:

Address: 636 S Des Plaines River Rd #100C, Des Plaines, IL 60016, USA

Phone: (224) 491-2055

Mobile Phone: +1 224-491-2055

Making an advance reservation, especially online, is highly recommended to ensure the availability of your preferred vehicle type and to confirm all applicable discounts and necessary documentation before arriving.

What is Worth Choosing

Choosing EZ Vehicle Rentals is choosing a locally focused car rental agency in Illinois that prioritizes the customer experience above all else. This business is highly regarded not just for its affordable rates, but for its proactive and compassionate approach to customer service, as evidenced by real customer feedback. When dealing with the stress of a stolen vehicle or a lengthy insurance claim, having a rental company that is "super understanding" and willing to help you extend your booking is invaluable.

Furthermore, this company's commitment to inclusivity sets it apart. The environment is explicitly welcoming, designated as both LGBTQ+ friendly and a Transgender Safespace, ensuring that all members of the Illinois community feel respected and safe during their transaction. Coupled with practical amenities like a gender-neutral restroom, this agency truly creates a professional yet comfortable atmosphere for everyone.

The combination of exceptional support services—including Car Rental Delivery for local customers and robust Roadside Assistance for peace of mind on the road—along with beneficial financial features like Active Military Discounts and a Family Discount, makes EZ Vehicle Rentals a superior local choice. They offer not just a car, but a complete, supportive mobility solution that is quick, efficient, and affordable, proving why they are at the top of many locals' rental lists.

EZ Vehicle Rentals

636 S Des Plaines River Rd #100C, Des Plaines, IL 60016, USA