Hertz Car Rental - Chicago - Marriott Oak Brook

- 1401 W 22nd St, Oak Brook, IL 60523

For residents and business travelers across the western suburbs of Chicago, securing a reliable rental vehicle is made convenient by the Hertz Car Rental branch located within the Chicago Marriott Oak Brook. This agency offers a local, neighborhood-style rental experience, serving customers in need of everything from a compact car for daily errands to a specialized cargo van for moving or business logistics right here in Illinois.

Positioned conveniently in Oak Brook, a hub for both corporate activity and retail, this Hertz location provides a streamlined service that aims to minimize travel hassle. Unlike the often-overwhelming experience of renting directly from a large airport, this hotel-based location offers a focused and professional environment. The tone is set to be friendly and efficient, ensuring local Illinois users can get in, get their keys, and get on the road quickly.

As a reputable car rental agency, Hertz maintains a diverse fleet to cater to a variety of customer requirements. Whether your need is driven by an insurance claim, a weekend road trip out of Chicagoland, or the simple desire to try a different vehicle type, they are structured to provide a quality selection. The emphasis is not just on passenger vehicles; the branch also explicitly provides options for larger transport needs, which is a valuable resource for local small businesses or homeowners undertaking a move or renovation project.

The company prides itself on offering modern service options, including the acceptance of contemporary payment methods and maintaining on-site services to facilitate a smoother transaction. They recognize that Illinois customers, like all renters, expect high standards of service and vehicle quality. While individual customer experiences can vary, as some reviews indicate potential issues with vehicle cleanliness or loyalty discount application, the core structure of a globally recognized brand remains in place, complete with established customer service channels for resolving corporate and loyalty program concerns.

For Gold Rewards members and frequent renters, it is always wise to double-check that your discount codes (CDP numbers) and loyalty perks are applied correctly at the time of booking and review the final bill. Customers should also confirm the fuel policy, as some rentals may not include a full tank. However, the intent of the Oak Brook Marriott branch is to offer a dependable alternative to major airport rentals, focusing on accessibility and localized service for DuPage County and surrounding areas.

Ultimately, this Hertz branch aims to be a valuable transportation partner for anyone in the region, providing the flexibility of vehicle types and the convenience of a location central to many western suburb communities.

The Hertz Car Rental branch is situated inside or adjacent to the Chicago Marriott Oak Brook, a prime commercial location at 1401 W 22nd St, Oak Brook, IL 60523, USA. This strategic placement offers multiple benefits for local Illinois users:

• Central Suburb Location: The Oak Brook area is highly accessible, located near major arteries such as Interstate 88 and Route 83, making it an easy drive for customers coming from Downers Grove, Hinsdale, Lombard, and other western suburbs.
• Hotel Convenience: Being a 'HLE' (Hertz Local Edition) or hotel-based location, it serves both hotel guests and the general public, often providing a quieter, more personal counter experience compared to bustling airport terminals.
• On-Site Parking: Customers can take advantage of on-site parking at the Marriott facility, allowing for convenient drop-off of personal vehicles while renting a Hertz car.

Furthermore, the location is designed with modern accessibility standards in mind, ensuring a welcoming environment for all renters:

• Wheelchair Accessible Entrance: The facility provides an easy-to-access entrance, accommodating customers with mobility challenges from the moment they arrive.
• Wheelchair Accessible Parking Lot: Designated, convenient parking spaces are available on-site, simplifying the transfer process between personal and rental vehicles.

The proximity of the branch to major Oak Brook shopping centers and business parks also makes it an ideal spot for professionals conducting business in the area or for visitors who have flown into Chicago's major airports and are staying locally.

As a full-service car rental agency, the Hertz Oak Brook branch offers a comprehensive suite of vehicles and services designed for maximum customer convenience in Illinois. Key offerings include:

• Diverse Passenger Fleet: The agency provides a wide selection of vehicles, including economy cars (like the Chevrolet Spark), mid-sized sedans (like the Mazda 3), full-sized vehicles, various SUVs (like the Nissan Rogue), and even premium and luxury options. They also feature Electric Vehicles (EVs), such as the Tesla Model 3, catering to the growing demand for sustainable travel options.
• Cargo Van Rental: A crucial offering for local commercial and personal needs is the availability of Cargo Van Rentals. This service is perfect for transporting furniture, equipment, or large items without needing to rent a full moving truck.
• Onsite Services: All rental processing, including contracting, vehicle pick-up, and drop-off, is managed directly at the local location, ensuring quick assistance from on-site staff.
• Flexible Payment Methods: The branch accepts traditional forms of payment, including credit cards and debit cards. A notable modern convenience is the acceptance of NFC mobile payments, allowing for fast, tap-and-pay transactions using a smartphone or digital wallet.
• Loyalty Program Benefits: Hertz Gold Plus Rewards members can benefit from earning points toward free rental days, potential vehicle upgrades, and a faster check-out process, though members should verify that loyalty discounts are correctly applied.
• Additional Rental Extras: Customers can typically add options like GPS navigation, child safety seats (infant, child, and booster seats), and various insurance/protection packages to their rental agreement.

The Hertz Car Rental at Chicago Marriott Oak Brook features specific highlights that make it a compelling choice for renters in the Illinois area:

• Modern Payment Technology: The acceptance of NFC mobile payments is a significant convenience, allowing for faster, contactless transactions at the counter—a feature that positions the branch as forward-thinking in customer service.
• Active Military Discounts: Hertz demonstrates its support for those who serve by offering discounts for active military personnel, which provides a valuable cost saving for service members and their families in Illinois.
• Specialty Vehicle Availability: Beyond standard passenger vehicles, the explicit offering of Cargo Van Rentals makes this location a critical resource for logistical and moving needs in the area, differentiating it from locations that only offer passenger cars.
• Exceptional Accessibility: With a dedicated wheelchair accessible entrance and parking lot, the branch ensures that the rental process is physically accessible and convenient for all members of the community.
• EV Fleet Integration: The presence of Electric Vehicles, such as the Tesla Model 3, offers local customers a chance to rent and experience an EV for business or leisure travel, supporting more environmentally conscious transportation choices.

For those located in Illinois wishing to contact the Hertz Car Rental branch in Oak Brook, use the following details for inquiries, reservations, or customer service:

• Address: 1401 W 22nd St, Oak Brook, IL 60523, USA (Located at the Chicago Marriott Oak Brook)
• Phone (Local): (630) 574-8389
• Phone (Mobile/International Format): +1 630-574-8389

Operating hours for the branch are typically Monday through Friday, 7:30 AM to 6:00 PM, and Saturday, 7:30 AM to 12:00 PM. Note that the location is often closed on Sundays, so customers should always verify current hours of operation and holiday schedules directly with the branch to ensure a smooth pick-up or drop-off process.

The Hertz Car Rental location at the Chicago Marriott Oak Brook is an excellent choice for Illinois users who value convenience, vehicle diversity, and modern service in the DuPage County area. What makes this particular branch worth choosing is its success in blending the reliability of a major, national brand with the accessibility and personalized feel of a local, neighborhood rental spot.

The flexibility in vehicle choice is a huge factor. The ability to select a vehicle from a comprehensive fleet—ranging from economical cars for local commutes to high-end luxury models, specialized EVs, and essential Cargo Vans—means most every rental need can be met without having to search multiple agencies. For businesses in the Oak Brook corridor, the availability of cargo vans on short notice is a critical logistical advantage.

Furthermore, the modern customer experience elements, such as accepting NFC mobile payments and providing top-tier physical accessibility, show a commitment to serving all customers with current, user-friendly solutions. The active military discount is another strong point, highlighting the company's appreciation for service members in the state.

While a few customer reviews mention issues concerning loyalty discount application or vehicle presentation, these are often systemic customer service issues common across the industry. By choosing this location, customers get the benefit of a brand that has established channels for dispute resolution, coupled with a location that is inherently more convenient and less stressful than a major airport counter. For local Illinois customers seeking a car rental with great accessibility, a diverse fleet, and modern payment ease in a convenient western suburb setting, Hertz in Oak Brook is a highly recommended and capable option.

Hertz Car Rental - Chicago - Marriott Oak Brook

1401 W 22nd St, Oak Brook, IL 60523, USA