Hertz Car Rental - Chicago - North Clark Street Introduce
Welcome to the detailed guide for residents and visitors of Illinois about the Hertz Car Rental location conveniently situated on North Clark Street in the vibrant city of Chicago. As a key service provider in the local travel and logistics landscape, this agency offers a comprehensive fleet designed to meet a wide array of personal and business transportation needs, whether you're planning a weekend getaway, a lengthy road trip across the state, or simply require temporary vehicle access in the city. Located in the popular Lincoln Park neighborhood, this branch serves as a local edition outlet, providing neighborhood-level convenience with the backing of a globally recognized brand.
The agency specializes in providing quality, thoroughly cleaned, and reliable vehicles for rent. This branch is part of the larger network of Hertz operations across Chicago and Illinois, yet it focuses on serving the immediate community with accessible and tailored rental options. From compact cars for navigating the busy city streets to larger vehicles for family travel or moving, the North Clark Street location aims to ensure a smooth and efficient rental process for every customer.
Location and Accessibility
The Hertz Car Rental - Chicago - North Clark Street branch is strategically located in a high-traffic, easily accessible area of Chicago, making it a convenient choice for many Illinois locals. You can find the agency at:
- Address: 2828 N Clark St, Chicago, IL 60657, USA
Operating hours for this neighborhood location are typically consistent during the week, generally running from 8:00 AM to 6:00 PM, Monday through Friday, with reduced hours on Saturday (usually until 12:00 PM) and remaining closed on Sunday. Customers are strongly encouraged to confirm the current operating hours directly with the branch, especially around holidays or for a Saturday pickup. The location also offers important accessibility features to better serve the entire community.
Services Offered
The North Clark Street Hertz location provides a diverse range of vehicles and supplementary services tailored for both short-term and extended rentals. The available fleet is typically diverse, though popular options at this specific neighborhood location include the Medium Sedan class, such as a Mazda 3 4-door, and the Small SUV class, like a Nissan Rogue. However, the offerings extend far beyond these popular choices. Key services and vehicle types include:
- Comprehensive Car Rental Services across multiple classes (Economy, Compact, Intermediate, Full-Size, SUV, Luxury, and more).
- Specialized Vehicle Rentals, including cargo vans for moving or business logistics and 12- and 15-passenger vans for group travel.
- Electric Vehicle (EV) Rentals, with models like the Tesla Model 3 often available, catering to environmentally conscious drivers.
- One-Way Rentals, allowing customers the flexibility to pick up the vehicle at this location and drop it off at another Hertz branch, potentially across town or in a different state, though intercity fees may apply.
- Onsite Services for pickup and drop-off, ensuring a streamlined customer experience.
- Insurance and Protection Options, such as Liability Insurance Supplement (LIS) and Loss Damage Waiver (LDW), available for purchase to provide peace of mind during your rental period.
Features / Highlights
This Hertz location is known for several features designed to enhance the rental experience for its Illinois customer base:
- Diverse Vehicle Fleet: Customers can select from a wide range of vehicles, from small fuel-efficient cars for urban driving to spacious SUVs and commercial-grade cargo vans, ensuring there is a suitable option for almost any requirement.
- Accessibility Features: The premises include a wheelchair-accessible entrance and designated wheelchair-accessible parking, making the location more accommodating for all customers.
- Military Discounts: Active military members can take advantage of available discounts, providing a valuable saving for service members and their families.
- Variety of Payment Methods: The acceptance of both credit cards and certain debit cards for rental transactions provides flexibility for all renters.
- Specialty Rentals: The availability of cargo van and truck rentals at a neighborhood location is a significant highlight, catering to local moving and business needs beyond standard passenger travel.
Contact Information
For reservations, inquiries, or any immediate assistance, prospective renters in Illinois can use the following information:
- Address: 2828 N Clark St, Chicago, IL 60657, USA
- Phone: (773) 832-1912
- Mobile Phone: +1 773-832-1912
- Type: Car rental agency
What is Worth Choosing
For those in the Illinois region looking for a reliable car rental, the Hertz North Clark Street location presents a compelling option, particularly for its convenience and fleet diversity. It is worth choosing this branch for:
- Local Accessibility: Located in the heart of the Lincoln Park neighborhood, it is a convenient option for Chicago residents who do not want to travel to the airports for a rental.
- The Cargo Van Option: The explicit availability of cargo van rental is a key benefit for individuals planning a move, transporting large items, or needing a commercial vehicle for a short duration.
- Membership Benefits and Discounts: The branch honors programs like the Presidents Club membership, potentially offering benefits like counter-skip service, and actively promotes discounts such as those for active military members, which can significantly improve the speed and value of the transaction.
- Diverse Vehicle Classes: The option to rent anything from an affordable Compact car to an SUV, a specialty van, or even a luxury/performance vehicle (subject to the full Hertz fleet availability) ensures maximum flexibility for all travel plans within Illinois and beyond.
Hertz Car Rental - Chicago - North Clark Street Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Chicago - North Clark Street Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Car Rental - Chicago - North Clark Street Photos










Hertz Car Rental - Chicago - North Clark Street Location
Hertz Car Rental - Chicago - North Clark Street
2828 N Clark St, Chicago, IL 60657, USA
Hertz Car Rental - Chicago - North Clark Street Reviews
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★ 5★ 4★ 3★ 2★ 1Be very cautious here of the “Bait and switch”. I paid for a luxury class rental car. The agent at the desk tried to give me an “Intermediate” car — and even *insisted* that that was what I paid for.Even after I showed him my reservation, he tried to argue that a Nissan Altima was “the same” as a “Luxury” car.Only after I told him that I was 100% familiar with the car class differences that they sell — and that I would be happy to take the Nissan Altima if he wanted to refund me the difference in price between the two vehicles, did he actually offer me the class of that I paid for.I’m a “Presidents Club” Member — which is supposed to be Hertz’s top (advertised) level of membership — (but anyone with an AMEX Platinum Card has this automatically) — so I wasn’t expecting anything more than the bare minimum of what I paid for.But to get DOWNGRADED by 3 or 4 levels and LIED TO in the process was a terrible experience.The manager was repairing a broken cell phone screen at his desk while all of this happened.They made several more excuses — like “the car you want has expired registration”.After 45 minutes of insisting on getting the car I paid for, they finally handed over the keys. (The registration sticker was not near expiration, by the way).I wish Hertz Corporate would “secret shop” this location.
August 05 · R CI looked at reviews before I came here and was nervous because most of them were bad. However, we really had the easiest and best experience so i thought it might be helpful to let people know! We reserved the car through the AAA website and chose the managers special so I wasn't sure the exact kind of car we would get. I was very pleasantly surprised with the quality, cleanliness, and overall condition of the car. It was super easy to get with no issues and the man who helped my husband was great. They do put a large hold on your credit card so be aware of that but thankfully I was prepared for it. Drop off was just as easy. We will be using this place again next time i need a car for going out of town.
August 29 · jessicaReally not sure why there are so many negative reviews for this location. My pick-up was quick and easy with no hard sell on optional add ons and all charges were explained before I departed. The return process was also quick and easy. Both associates that helped me were friendly and efficient. My only suggestion would be to have clearer signage inside the garage to direct renters to the Hertz stalls when returning vehicles. (they are on the 3rd floor of garage)
September 01 · Tom B.Don't rent from here if you actually *need* a car. I booked a car on a Wednesday. Arrived to pick it up Friday morning. Was told that they've been out of cars SINCE MONDAY. Instead of marking anything as sold out, they continued to accept 30 reservations they knew they wouldn't be able to fulfill. Guy at the desk said "this happens every week."Literally go for one of the sketchy no-name companies at the airport before renting from Hertz anywhere, they're awful.
October 13 · Daniel E JakesProbably my best car rental experience.I called in a few hours before my appointment to see if I could pick up early. The employee was professional and let me know they were waiting for drop offs but they would call me if something came back early. They called me an hour before my pick up, which worked great for me.Both employers were kind, helpful, and personable. I got a nice clean car that I had requested.Great service!
May 13 · Jessica Resch
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