Hertz Car Rental - Duluth - Satellite Boulevard Introduce
Introduction / Overview
Hertz Car Rental on Satellite Boulevard in Duluth, Georgia, serves as a key location for residents and visitors in Gwinnett County needing reliable transportation. As a branch of one of the world's most recognized car rental agencies, this location provides a comprehensive array of vehicles to meet diverse travel and transport needs, from standard family sedans to larger utility vehicles. Situated in a central, easily accessible commercial area, it is a go-to spot for those seeking rentals for leisure, business, or essential cargo hauling within the greater Atlanta metropolitan area and throughout the state of Georgia.
The Duluth Satellite Boulevard branch of Hertz is dedicated to providing traditional, on-site services, ensuring a physical presence where customers can manage their rental process. They aim to cater to a broad customer base by offering specialized discounts, such as for active military personnel, and accepting multiple flexible payment methods, including credit cards, debit cards, and modern NFC mobile payments. While this location strives for corporate standards of convenience and service, potential renters are advised to be aware of the importance of documenting vehicle condition and fuel levels upon return, as customer experiences suggest this level of diligence is necessary to ensure an accurate and satisfactory transaction.
Location and Accessibility
The Hertz Car Rental branch is strategically located in Duluth, GA, placing it at a convenient nexus for the surrounding Gwinnett County communities. This location is ideal for customers coming from Suwanee, Johns Creek, Lawrenceville, and other parts of Northeast Metro Atlanta.
The official address is: 2400 Satellite Blvd NW #105, Duluth, GA 30096, USA.
The location’s position directly on Satellite Boulevard offers high visibility and easy access from Interstate 85, a major artery connecting Atlanta with the entire Northeast Georgia region. This makes it a practical choice for both local residents and interstate travelers.
In terms of physical accessibility, the facility is equipped to accommodate all customers:
- Wheelchair Accessible Entrance: The building provides an entrance that is fully accessible for individuals using wheelchairs or other mobility devices.
- Wheelchair Accessible Parking Lot: Designated parking spaces are available for accessible parking, ensuring close and convenient entry to the rental office.
- On-Site Parking: Ample general on-site parking is available for customers who need to leave their personal vehicle while renting.
The combination of a well-known address, major road proximity, and consideration for all accessibility needs makes the Duluth Hertz branch a convenient stop for your car rental needs.
Services Offered
The Hertz Car Rental on Satellite Boulevard in Duluth offers a focused range of services centered around vehicle rentals and comprehensive payment flexibility. These services are designed to address the transportation requirements of both the general public and specific commercial clients in Georgia.
- Diverse Vehicle Fleet: Customers can select from a wide range of vehicles, catering to various needs:
- Standard Passenger Vehicles: Including compact cars, sedans, SUVs, and minivans, suitable for family travel, road trips across Georgia, or daily commuting.
- Electric Vehicles (EVs): Including popular models like the Tesla Model 3, catering to environmentally conscious renters and those interested in trying EV technology (though customers should be prepared to handle charging logistics).
- Cargo Van Rental: Specialized commercial vehicles are available for clients needing to haul equipment, perform a move, or manage business logistics.
- Onsite Services: The company operates as a traditional car rental agency with staff available on location for:
- In-person booking, modifications, and assistance.
- Onsite vehicle pickup and drop-off, generally within business hours, with after-hours drop-off available, subject to local terms.
- Payment Flexibility: To ensure a smooth transaction process for a wide audience, the location accepts various forms of payment:
- Major Credit Cards
- Debit Cards
- NFC Mobile Payments (e.g., Apple Pay, Google Pay)
- Special Discounts: Specific rate reductions are available for certain groups:
- Active Military Discounts: Offered to honor and support active military personnel and government travelers, often providing substantial savings on base rental rates.
Features / Highlights
The Hertz Duluth location leverages its national brand presence while providing specific, customer-friendly features that appeal directly to the local Georgia market, making it a competitive choice for vehicle rentals.
- Commercial and Passenger Fleet Diversity: A key highlight is the availability of both a robust standard fleet—including the increasingly popular electric vehicle options—and the essential Cargo Van Rental service. This dual capacity serves both personal vacation plans and necessary commercial transport for local businesses and movers.
- Active Military Discounts: Recognizing the substantial population of military personnel and veterans in Georgia, the availability of active military discounts is a significant highlight, offering a tangible benefit and appreciation to those who serve.
- Modern Payment Convenience: The acceptance of NFC mobile payments alongside traditional credit and debit cards places this branch on the forefront of payment technology, providing a rapid and hassle-free checkout experience.
- Commitment to Accessibility: The provision of a wheelchair accessible entrance and parking lot confirms a commitment to serving all community members, ensuring that physical barriers do not impede the rental process.
- Managed Onsite Services: Being an “Onsite Services” location means that staff are generally present during business hours to assist with any rental issues, provide vehicle guidance, or address immediate concerns—a critical feature for customers who prefer direct, in-person assistance.
Contact Information
For all reservation inquiries, questions regarding fleet availability, or details on current rates and military discounts, customers can reach the Hertz Car Rental - Duluth - Satellite Boulevard branch using the contact information provided below.
Address: 2400 Satellite Blvd NW #105, Duluth, GA 30096, USA
Phone: (678) 417-5237
Mobile Phone: +1 678-417-5237
What is Worth Choosing
Choosing the Hertz Car Rental location in Duluth is worthwhile for Georgia users who need a wide selection of vehicles, especially those seeking specialized options like cargo vans or electric cars, all backed by a national brand's infrastructure. For active military members and their families, the dedicated discounts offer a clear financial advantage over competitors. Furthermore, the modern payment options, including NFC mobile payments, translate into a faster, more convenient start to your rental journey, whether you're heading south to Atlanta or north to the mountains. The presence of on-site staff during business hours provides peace of mind that issues can be resolved quickly and in person.
However, when choosing this location, it is critically important for customers to exercise vigilance, particularly during the return process. Based on customer feedback, issues regarding vehicle cleanliness and charges for services like fuel are not uncommon. To protect yourself from unexpected charges, Georgians should meticulously inspect the rental car's condition, take photographs of the exterior, interior, fuel gauge, and odometer at both check-out and drop-off, and obtain a receipt for any fuel pumped before returning the vehicle. If utilizing the after-hours drop box, be aware that your responsibility for the vehicle may only end once a staff member has inspected it on the next business day. By combining the convenience of a major rental agency with careful documentation, you can maximize the benefits of the Duluth Hertz location while minimizing potential complications, securing a reliable ride for your trip across Georgia.
Hertz Car Rental - Duluth - Satellite Boulevard Exterior
Car Rental Agency
- Cargo van rental
Hertz Car Rental - Duluth - Satellite Boulevard Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Hertz Car Rental - Duluth - Satellite Boulevard Photos










Hertz Car Rental - Duluth - Satellite Boulevard Location
Hertz Car Rental - Duluth - Satellite Boulevard
2400 Satellite Blvd NW #105, Duluth, GA 30096, USA
Hertz Car Rental - Duluth - Satellite Boulevard Reviews
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★ 5★ 4★ 3★ 2★ 1I got an electric car and it came without any accessories for me to actually charge it for myself. I had to go to a charging station. The card was disgustingly dirty after being told that it was clean and ready for it to go. It was hard for me to get through to customer service. The first person Ricardo was right Not helpful at all the second person. She was very good and she did. Assist me as best as she could. I don't know if I I'm going to get in touch with corporate. Because yeah, hearts is going down. The quality of service is horrible.
July 18 · Sheila CabaBeware of this location, avoid to rent or drop off your car here, I dropped off my car on Sunday in the dropoff box, the next day i even called if everything is ok, they said is fine, then they charged me full tank of gas, which not suppose to as i pumped full tank nearby within 5 miles of location and return the car.This tell me they are being not honest or not checking their car on return and can charge you for any reason.
October 13 · KS TI would never rent a car from this location again — entirely because of their extremely poor customer service and lack of attention to detail. Every interaction left me feeling like I was an inconvenience. The same staff member handled each call, and he came across as dismissive and uninterested in helping. If dealing with customers is too much to handle, maybe it’s time to find another profession. Customer service clearly isn’t a priority at this location.On top of that, they charged my personal card that was only supposed to be kept on file, even though the rental was being covered by insurance due to an accident. Getting that corrected was a nightmare — I had to repeatedly call and push for answers just to get the issue resolved.Overall, the experience was frustrating from start to finish. Their low ratings speak for themselves, and I completely understand why. I’ll also be sharing this experience with their corporate office and filing a complaint with the BBB so this level of negligence and unprofessionalism can be addressed.Next time, I’ll trust my instincts and stick with Enterprise.**Stop responding to everybody’s complaints with the same automated message and actually DO SOMETHING about it. This further proves how terrible their service here is!
October 14 · Jay SThe most ridiculous worst customer service I’ve experienced in a long time I made my reservation and showed up at my pick up time was kept waiting for over 15 minutes as they were apparently was no one in the store when someone finally showed up. I was informed that because I reserved my car 24 hours before that they had no vehicle for me. No explanation and it appeared. They were trying to put the blame on me for making my reservation only 24 hours in advance if that’s the case then why did I receive confirmation email and multiple confirmation text?
October 08 · Mike P.Honestly, I see why this location has such a low score. The guys hace zero sense of urgency and make you feel like you're an inconvenience. Not to mention the fact that I arrived at 8:09 and ppl were still waiting for them to open.My biggest issue was how the guy lied to my face about a car I literally heard the other agent off another customer who decided they didn't want it. I later found out from a company source how insurance rentals are given the smaller more basic vehicles because retail rentals bring more revenue.Also, please save the generic "we're sorry to hear you had less than an exceptional experience" reply. There's no intent to rectify or make up anything, so don't waste the time.
October 15 · Craig Stroud
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