Hertz Car Rental - East Providence - Taunton Avenue Introduce
For residents, businesses, and visitors navigating the unique travel demands of the Ocean State, the Hertz Car Rental location at 630 Taunton Ave in East Providence, RI, serves as a key neighborhood resource. Located conveniently close to the Providence metropolitan area, this branch specializes in providing a full range of vehicles to meet diverse needs—from a reliable small sedan for commuting across the state line to Massachusetts, to a spacious SUV for a weekend trip to the Narragansett coast, and specialized cargo vans for moving or commercial purposes.
As a local extension of the globally recognized Hertz brand, this East Providence office aims to deliver the quality and breadth of selection expected from a major national provider. The core offering is built on immediate access to a fleet that typically includes popular models from the economy class like the Chevrolet Spark, to small and large sedans like the Ford Focus and Chevrolet Malibu, and various SUV models. The flexibility of a neighborhood branch is often preferred by those seeking an alternative to the busy T.F. Green Airport (PVD) location, offering a potentially simpler and faster rental process for local Rhode Islanders.
One notable feature of this particular branch is its explicit designation as an agency that offers Cargo Van Rental services, making it a critical choice for local businesses, contractors, or families planning DIY projects or moves within Rhode Island. However, it is essential for prospective customers to temper high expectations with local realities. Recent customer feedback suggests that while the brand promises are consistent, the execution at the local level can sometimes be challenging, with complaints ranging from vehicle maintenance issues to inventory management and customer service interactions. When planning a rental, particularly for specific vehicles like cargo vans, advance booking and a clear confirmation of vehicle availability and condition are highly recommended.
The Hertz Car Rental branch is perfectly situated to serve the high-traffic corridor that links East Providence to the rest of the capital region and neighboring Seekonk, Massachusetts. Its position on Taunton Avenue, a major artery, makes it easily accessible for anyone living or working in East Providence, Providence proper, Pawtucket, and the surrounding towns. This location provides a crucial non-airport option for replacement rentals and local needs.
The official details for the branch are:
Address: 630 Taunton Ave, East Providence, RI 02914, USA
In line with corporate standards for customer inclusion, this facility is equipped with excellent accessibility features. It offers a Wheelchair accessible entrance, ensuring ease of access for all customers entering the office. Additionally, dedicated accessible parking is provided in a Wheelchair accessible parking lot. This commitment to accessibility is a significant benefit for customers with mobility issues throughout the Rhode Island area who rely on convenient, ground-level access for their transportation needs.
Hertz Car Rental - East Providence - Taunton Avenue provides a comprehensive array of services, tailored to both leisure and practical local transportation demands.
- Diverse Vehicle Fleet: Offers standard car rental classes, including economy (like the Chevrolet Spark), small sedans (like the Ford Focus), full-size sedans (like the Chevrolet Malibu), and various sizes of SUVs (like the Nissan Rogue or Chevrolet Equinox), catering to daily travel, road trips, and replacement needs.
- Specialized Cargo Van Rental: A designated provider of Cargo Van Rental services (often featuring the Ford Transit or similar models), specifically targeting businesses and individuals with moving or heavy-hauling requirements in the Providence area.
- Active Military Discounts: Provides special discounted rates and benefits under Hertz’s policies for Active military discounts, extending savings to active-duty personnel, veterans, National Guard, Reserve, and their immediate families for leisure travel.
- Flexible Payment Options: Accepts both major Credit cards and Debit cards for payment, though customers using a debit card should verify specific local policies for age, driver's license, and deposit requirements, as they can differ from credit card terms.
- Optional Equipment: Availability of add-ons such as GPS navigation units (NeverLost®) and various child safety seats (Infant, Child, and Booster) for a daily fee, ensuring a safe and stress-free journey.
- Hertz Gold Plus Rewards: Membership in the free loyalty program provides priority service, expedited pickup and drop-off, and the ability to earn points toward future rentals.
- Business and Government Programs: Offers special contracted rates and packages for corporate clients and government/military travelers on official duty.
For Rhode Island customers, the key highlights of the Hertz East Providence branch often relate to its practical location and specific offerings.
- Neighborhood Convenience: Its location on a main road, Taunton Ave, provides an accessible alternative to airport rental counters, making it convenient for residents of East Providence, Seekonk, Pawtucket, and Providence to pick up or drop off a vehicle without airport surcharges and traffic.
- Dedicated Cargo Capacity: The availability of Cargo Van Rental directly from this neighborhood branch simplifies logistical needs for those requiring larger capacity for commercial deliveries, equipment transport, or personal moving projects.
- Military Appreciation: The provision of Active military discounts is a valued feature for the substantial military community in Rhode Island and Southern New England, ensuring service members receive recognition and savings.
- Commitment to Accessibility: The facility ensures full inclusion with a Wheelchair accessible entrance and designated Wheelchair accessible parking lot, offering peace of mind to customers with mobility requirements.
- Payment Flexibility: The acceptance of both Credit cards and Debit cards broadens payment accessibility for the general public, though users must be aware of the specific security deposit and eligibility rules that apply to debit card transactions.
To check vehicle availability, confirm reservation details, or inquire about specific rental policies, customers in the Rhode Island area can reach the Hertz branch using the following information:
Address: 630 Taunton Ave, East Providence, RI 02914, USA
Phone: (401) 431-5176
Mobile Phone: +1 401-431-5176
Given the feedback regarding external call center communication issues, it is strongly recommended that local customers call this direct number to speak with the East Providence office staff for the most accurate and immediate information, especially concerning vehicle-specific reservations.
For those in the East Providence and Greater Providence area, the Hertz Car Rental on Taunton Avenue is worth considering primarily for its convenience and its specialized vehicle offerings. The location is an excellent, local option for an insurance replacement vehicle or for short-term rental needs, bypassing the common hassles of renting directly at T.F. Green Airport. The key advantage is its specific provision for Cargo Van Rental, which is a necessity for many local moving and business tasks and is not universally available at every car rental location.
Furthermore, the benefit of the Active military discounts and the full Wheelchair accessible facilities demonstrate a welcome commitment to a broad section of the Rhode Island community. While it is important to acknowledge that the location has received critical customer reviews concerning vehicle quality and reservation fulfillment, choosing this location can be successful by taking proactive steps: always call ahead to confirm your specific vehicle is ready, inspect the vehicle thoroughly before leaving the lot, and verify all policies, particularly those related to the deposit, young renter fees (minimum age is 20 in most states, including Rhode Island, with an age differential charge), and specific vehicle reservations to ensure a positive experience. By managing expectations and verifying details directly with the branch, Rhode Island locals can effectively utilize this neighborhood-focused resource for their transportation needs.
Hertz Car Rental - East Providence - Taunton Avenue Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - East Providence - Taunton Avenue Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Car Rental - East Providence - Taunton Avenue Photos










Hertz Car Rental - East Providence - Taunton Avenue Location
Hertz Car Rental - East Providence - Taunton Avenue
630 Taunton Ave, East Providence, RI 02914, USA
Hertz Car Rental - East Providence - Taunton Avenue Reviews
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★ 5★ 4★ 3★ 2★ 1The worst experience of my life. $500 a week for a vehicle with NO headlights, no high beams, right rear brake light OUT, right rear license plate tag light is OUT, Spiders, bees, infestation, wiper blades that suddenly stop and do not park correctly. RPM’s near zero at red lights, chugging. Received 2021 kIA Sportage dirty and without a drop of gas. Staff is arrogant! In East Providence.
June 22 · Richard KairnesThese people are the worst of the worst! We booked a truck 2 weeks ago and when we went to pick it up yesterday, they had no truck. They said it was because I was supposed to pick it up at 10:30am. There isn't one mention of that on the rental agreement. So they said there was another Herts only a short distance from them on the same street and there was a truck we could pick up. Well, there was no truck there either. Both times, they took the money from our account and didn't refund us, so we had to call the bank and file a dispute. Apparently, all the telephone correspondence I was having while this was going on, unbeknownst to me, was with a calling center in India, that had absolutely no clue what the inventory, or lack of, was available at these two Hertz establishments.The time we wasted there and on the phone took hours and greatly impacted our plans in a negative way. Do not do business with them or Hertz in general and save yourself from total incompetence.
October 11 · silverlake girlRented an electric car for the week and it was so dirty inside and out. I asked where I could charge the vehicle because I’ve never had an electric car before and the employee said he’s not from around here so he doesn’t know anywhere, great. He said it had 80% battery so I needed to return it with the same, except after I drove away it only had 70% battery. I returned it 10:00a when I had it reserved till 10:30a. I handed the keys back to the employee at the desk and she said I was good to go. Four days later I get a message that I’m still being charged because my rental is past due. The phone system is broken when you try to call this store (options 3 and 4 don’t work) so you can’t actually speak to anyone there. I had to call their corporate line and explain the scenario which took over an hour and they said they believe that the employees at the store never took the proper steps to end my reservation and they’ll need 48 hours to investigate what happened. Extremely disappointing experience and it’s not as if it’s an inexpensive service. Enterprise may cost more but in my experience it’s worth the few extra dollars.
August 29 · alix smithI made a reservation for a economy car here for a trip about a month in advance. When I came here to pick up the car staff told me that it was electric and that was all they had. I never used an electric vehicle, knew practically nothing about them and certainly didn't want to worry about driving one for a vacation. I very reluctantly took it. Staff gave me the keys and didn't bother sitting in the car with me to show me how everything works, where to plug in the charger, etc. I had to go back inside the shop after trying to figure things out on my own and they still didn't inform me where to even put the charger. I was going on a road trip around New England and thought it ridiculis that I would have to worry about how far away a charge outlet might be in an unfamiliar area.One of the staff was somewhat sympathetic to the situation while the other was strangely/emotionally flat. Both were more like stereotypical corporate puppets. I ended up taking it back within the hour. I had to call customer service regarding getting a refund.
June 23 · Chris L10 am appointmentArrived on timeComputers were downLeft strainedNOTE: These Cpu issues where not the fault of the location-- this was Corporate issue.-- the next day when the CPUs were up and working again the local manager was very pleasant and helpful‼️
October 16 · Edward Frenze
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