Hertz Car Rental - Torrance - Marriott Redondo Beach Introduce
For those in the South Bay area of California, whether you are a local needing a temporary vehicle or a traveler staying near the coast, the Hertz Car Rental branch located inside the Torrance Marriott Redondo Beach offers a supremely convenient and high-quality solution. This agency is not just another rental counter; it embodies a commitment to exceptional customer service, boasting a fleet of new, clean, and spacious vehicles perfect for traversing the Golden State's diverse landscape.
This location serves as an excellent option for a variety of needs, from corporate travel—given its hotel setting—to family road trips exploring the California coast. Customer testimonials consistently highlight the outstanding professionalism and warmth of the on-site team, with staff members like Dave and Dean frequently praised for going "above and beyond" to ensure a smooth, problem-free rental experience. This level of attentive and courteous service, even after a long day of travel, is a significant differentiator that makes the Torrance Marriott Hertz branch highly recommended. The agency specializes in providing a stress-free transition from reservation to driving away, accommodating both seasoned renters and those unfamiliar with the process in the U.S. with equal kindness and patience.
The branch at 3635 Fashion Way operates with a focus on modern convenience, supporting a range of payment methods including the latest NFC mobile payment technologies. Furthermore, they demonstrate a commitment to serving specific community members by offering valuable discounts, notably for active military personnel.
The Hertz Car Rental branch is perfectly situated in a prime commercial and hospitality hub in Torrance, California, located at 3635 Fashion Way, 90503. This centralized location, inside the upscale Torrance Marriott Redondo Beach, is highly advantageous for hotel guests, business travelers, and locals alike, offering an unparalleled level of convenience. It is nestled close to major local landmarks such as the Del Amo Fashion Center, providing easy access to shopping and dining before or after picking up your vehicle.
Its placement near the intersection of several key South Bay routes ensures a quick connection to major California freeways, enabling fast travel north toward Los Angeles, south toward Orange County, or west to the Pacific coastline. While the office is located on Fashion Way, customers should note that this location is serviced by the nearby Torrance HLE (Home Location Exception) branch and may require calling ahead upon arrival to arrange for vehicle pick-up or delivery, ensuring a personalized service that meets the renter directly at the Marriott location.
A key feature of this location is its dedication to physical accessibility. The facility ensures that all customers can access their services with ease:
- Wheelchair Accessible Entrance: Provides a welcoming and easy entry point into the rental office.
- Wheelchair Accessible Parking Lot: Offers convenient, designated parking spaces close to the facility for easy transfer to the rental vehicle.
- On-site Parking: Dedicated on-site parking is available, often for a daily fee, simplifying the process of leaving your personal car while you rent.
As a major national car rental agency, the Hertz location at the Torrance Marriott Redondo Beach provides a comprehensive suite of services that cater to personal, business, and logistical needs within California.
- Diverse Vehicle Classes: Offers a wide array of vehicles, ranging from fuel-efficient economy and compact cars (like the Ford Focus or similar small sedan) for daily use, to spacious SUVs (perfect for family trips or handling luggage) and Full-Size Sedans.
- Specialty and Collection Vehicles: The overall Hertz fleet includes high-end options such as the Prestige Collection and electric vehicles (EVs) like the Tesla Model 3, giving customers the chance to drive modern, high-performance cars.
- Cargo Van Rental: A specific and valuable offering is the availability of cargo van rentals, catering to customers with commercial needs, moving requirements, or those transporting large items in the South Bay.
- Value-Added Extras: Customers can rent additional equipment such as GPS navigation systems and various child safety seats (infant, child, and booster seats) for a daily fee, ensuring a safe and stress-free trip for the entire family.
- Onsite Services: The 'Onsite Services' designation ensures that staff is available directly at the location to process rentals and provide immediate assistance.
- Payment Flexibility: Accepts all major Credit Cards, Debit Cards, and the use of modern NFC Mobile Payments (such as Apple Pay or Google Pay) for quick, secure transactions.
The features of this Hertz location focus heavily on customer-centric policies and superior quality, making it a highly reliable option in the South Bay.
- Exceptional and Compassionate Customer Service: The professionalism and kindness demonstrated by staff like Dave and Dean—who have been praised for their patience, helpfulness, and willingness to overcome rental obstacles—is a consistent, standout feature highly valued by renters.
- Active Military Discounts: A key benefit offered at this location is special pricing and discounts available to active military personnel, acknowledging and supporting those who serve.
- Guaranteed Vehicle Quality: Reviewers note that the rental vehicles are “new, clean, and spacious,” guaranteeing a comfortable and reliable vehicle experience, whether you're driving a compact car or a large SUV.
- Strategic, Convenient Location: Its placement inside a major hotel (Marriott Redondo Beach) ensures convenience for traveling guests and a high standard of presentation and service typical of the hospitality industry.
- Modern, Streamlined Payments: The acceptance of NFC mobile payments facilitates faster, more hygienic transactions, aligning with the expectations of modern California consumers for speed and efficiency.
- Manager’s Specials: The 'Manager’s Special' is frequently noted as the most popular car class rented, indicating that this location often provides great value and flexibility for customers open to a variety of mid-sized vehicle types.
For reservations, inquiries, or to coordinate a pickup at this convenient South Bay location, you can contact the Hertz Car Rental branch directly:
- Address: 3635 Fashion Way, Torrance, CA 90503, USA (Located at the Torrance Marriott Redondo Beach)
- Phone: (310) 316-3855
- Mobile Phone: +1 310-316-3855
- Operating Hours (Typical): Monday–Friday: 8:00 AM–12:00 PM and 1:00 PM–5:00 PM; Saturday: 9:00 AM–12:00 PM; Sunday: Closed. Note: Hours may vary, so always call to confirm.
The Hertz Car Rental at the Torrance Marriott Redondo Beach is an exceptional choice for California residents and visitors seeking a premium, worry-free rental experience backed by world-class customer service. If you value a professional and courteous staff that is willing to invest extra effort to solve unexpected issues, as highlighted by customers like Dave and Dean, this location should be your first consideration. The personal attention is invaluable, especially for first-time renters or those arriving fatigued from travel.
Furthermore, this branch caters specifically to the needs of different groups: active military members benefit from special discounts, business travelers appreciate the on-site convenience of the Marriott location, and locals value the availability of specialized vehicles like cargo vans. The commitment to providing a "new, clean, and spacious" vehicle, combined with modern conveniences like on-site parking, comprehensive accessibility features, and diverse payment options, ensures a smooth and pleasant start to your journey in the South Bay. Choosing this Hertz location means prioritizing quality, value, and a truly attentive customer-first approach that transforms a simple transaction into a great experience.
Hertz Car Rental - Torrance - Marriott Redondo Beach Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Torrance - Marriott Redondo Beach Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Hertz Car Rental - Torrance - Marriott Redondo Beach Photos










Hertz Car Rental - Torrance - Marriott Redondo Beach Location
Hertz Car Rental - Torrance - Marriott Redondo Beach
3635 Fashion Way, Torrance, CA 90503, USA
Hertz Car Rental - Torrance - Marriott Redondo Beach Reviews
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★ 5★ 4★ 3★ 2★ 1The SUV was new, clean, and spacious. It was the perfect vehicle for my trip. The Hertz representative at the pickup location delivered outstanding customer service. After a long and stressful day of travel, his professionalism, warmth, and help made all the difference. It was truly a relief to be assisted by someone so attentive and courteous.
July 05 · T.I had a wonderful experience with Hertz thanks to Dave and Dean. Since it was my first time renting a car by myself in the U.S., I was unfamiliar with many things, but both of them were extremely professional, kind, and patient. Even when I faced some issues that almost prevented me from renting, they went above and beyond to solve the problem and made sure I could get the car in the end. I’ll definitely choose Hertz again in the future because of this great service. Highly recommended!
June 14 · Claire LimI have frequently experienced issues at this Hertz location (Torrance – Marriott Redondo Beach). Sometimes the vehicle booked in the correct category is not available, sometimes the car is not ready on time, and service can be inconsistent.During my most recent rental, I booked a Kia K5 (Standard 2/4 Door) but received a Nissan Sentra, a lower category vehicle. The car was not ready after check-in, had to be cleaned first, and the exterior was quite dirty. The wait time was over an hour.While staff try to assist, these recurring issues make it difficult to rely on this location. If there were a nearby alternative, I would consider booking elsewhere.
August 19 · Patrick P.I returned my rental earlier then the drop off time and they still charged me an extra day with ALL NEW FEES.. VERY DISAPPOINTED IN HERTZ. I followed all after hour protocols due to them being closed on Sundays which was the shocking part about it. I wish they would've looked at the cameras before charging me a late fee + extra day. Never doing business with hertz again. Gold member has no meaning after all this.
July 15 · Antonio Bonilla aragonPicked up a one-way rental to LAX…. Desk agent gave me a 50,000 mile car…. Asked for a car with less miles…. Agent told me it was perfectly fine, and that there were no other cars available, even though the lot was full upon inspection. Dropped it off at LAX, where the receiving agent found two obscure cracks in the plastic bumper. Was hit with an incident report labeled “major collision”. A personally recorded clip of the vehicle that was taken before pickup shows the pre-existing damage…Warning: thoroughly check and document vehicle before pickup. Agents at this location do not inspect the vehicle with customers. They instruct customers to drive the cars out of the parking garage, and do not leave their counter.
June 27 · Justin Catalan
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