Enterprise Rent-A-Car Introduce
One of the standout attributes of this particular branch is its commitment to being a local, community-focused business. It proudly identifies as a women-owned enterprise, supporting diversity and local economic growth within El Monte. This focus on local service is part of the broader Enterprise reputation, which has historically concentrated on neighborhood-level rentals to ensure a nearby option is available for everyday needs, moving beyond just airport service. Their extensive network and dedication to customer support make them a key player in ensuring Californians have access to flexible and reliable vehicle solutions.
While the majority of customer experiences with major rental companies tend to be positive, it is important for prospective renters to consider all facets of service. Public feedback sometimes highlights areas for improvement, such as consistency in customer service and vehicle availability, particularly during peak times or unexpected exchanges. These factors underscore the importance of confirming reservations and communicating clearly with the branch ahead of your visit, which is a good practice for any time-sensitive travel plans. Despite occasional challenges, the brand’s established presence and focus on the local market remain significant advantages for residents of El Monte and surrounding areas like Baldwin Park and Rosemead.
The inventory at a location like this is typically diverse, ensuring you can find everything from a compact economy car for great gas mileage on your commute to a full-size SUV for family adventures, or a cargo van for moving needs. Their commitment to maintaining a modern and clean fleet is central to their service promise, providing renters with peace of mind.
Its proximity to major thoroughfares makes it an excellent pick-up point for starting road trips to popular California destinations. For instance, a drive to Disneyland is approximately 50 minutes, making it a viable option for family rentals. Longer excursions to San Diego take around two hours, and even a trip to Las Vegas is only about a four-hour drive, all easily manageable from this central El Monte location. Local attractions nearby include the Santa Fe Dam Recreation Area and Whittier Narrows Recreation Area, perfect for those renting a vehicle for outdoor recreation.
Accessibility is a key priority at this Enterprise location. They feature a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring that the facility is welcoming and easily navigable for all customers. Typical operating hours for an Enterprise location in this area are generally Monday through Friday from 7:00 AM to 7:00 PM and Saturday from 7:00 AM to 5:00 PM, with the branch usually closed on Sunday. It is always best to call ahead or check the website for the most current operating times to ensure your rental and return schedule aligns with their hours of operation.
- Car Rental Agency: Offering a wide selection of vehicles, from economy cars for maximizing fuel efficiency to luxury sedans and full-size SUVs, suitable for everything from business travel to family vacations.
- Van Rental Agency: Specialized van rentals, including minivans (seating up to 7 passengers) and passenger vans (seating up to 15 passengers), which are ideal for large groups, team events, or moving cargo.
- Insurance Replacement Rentals: A primary focus for Enterprise is providing hassle-free, short-term rentals to customers whose personal vehicles are undergoing repair due to an accident or mechanical failure.
- Local Pick-Up Service: While not explicitly confirmed for this location, Enterprise is widely known for its "We'll Pick You Up" service, a staple for their neighborhood branches, which significantly enhances local customer convenience.
- Flexible Payment Options: Accepts various methods to simplify the transaction process.
- Identifies as Women-Owned: Supporting diversity in local business ownership and contributing to the community's economic fabric.
- Active Military Discounts: Recognizes and supports service members with special rental rates and offers for those who are active military personnel.
- Accessibility Features: Ensures a welcoming environment for all customers with a Wheelchair Accessible Entrance and a designated Wheelchair Accessible Parking Lot.
- Payment Flexibility: Accepts a broad range of payment types for customer convenience, including major Credit Cards, Debit Cards, and modern NFC Mobile Payments.
- Diverse Fleet Availability: Provides access to a wide variety of vehicle classes—from small economy cars to large vans and SUVs—ensuring a vehicle is available for almost any occasion.
Address: 3534 Peck Rd, El Monte, CA 91731, USA
Phone: (626) 443-2484
Mobile Phone: +1 626-443-2484
The unique combination of local features here makes it a particularly attractive option. As a women-owned business, it is a great choice for those who prioritize supporting diverse local enterprises. Furthermore, the commitment to inclusivity, highlighted by the wheelchair accessible facilities, ensures that the service is available and convenient for customers with mobility needs. The offering of an active military discount demonstrates a commendable effort to give back to the community and those who serve.
While the reviews indicate that individual customer experiences can vary—a common reality in the high-volume service industry—the established infrastructure, broad fleet selection (including essential van rentals), and dedication to core local service make this Enterprise location a highly practical and accessible choice for transportation in the busy Los Angeles metropolitan area. Customers are encouraged to book in advance, especially for specialty vehicles, and to clearly communicate their needs and expectations to the branch staff to help ensure a smooth and positive rental experience. The ability to pay with a debit card, credit card, or NFC mobile payment provides a modern level of financial convenience that caters to virtually all customers.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
3534 Peck Rd, El Monte, CA 91731, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1I have no stars to give to any enterprise as far as I can tell they all have bad customer service. I got the door shut in my face basically. They weren't even polite to ask if I could come back the next day. When she saw me she made a bothered face of like... GREAT she's back then she went to get other customers that were returning their car instead of helping me... I went home to grab my credit card but came back before 6... and she didn't even acknowledge me... I Know she saw me but I went outside to talk on the phone while I was waiting for her and was basically next to the door and she just went in and lock the door. No I can't help you... can y9u come back... no smile and tell me sorry but it's been busy can you come back... nothing... and all I got out of it Is the I was backing up and I touch the bumper of a red car there and I take responsibility for it... but I can bet my life that those two scratches were there already... and she wasted the entire 3 hours on filing that... I didn't back up fast at all it wast like a touch more than a bump. And for part to come off. I would have needed to scratch it. So, I'm calling insurance to send the the pics. Don't even have my paint nor I have the red's car. I'm seriously so naive that my mom was the one who pointed that out... this happen at Enterprise in Fullerton... you can see my name saying that cause the lady that was super rude was name Lindsay... she needs to adjust to the type of job she is working at... but I hope she changes her attitude for future customers. And God Bless all workers everywhere that care that are considerate and that have patience for the rude customers aswell.
October 09 · Angela TafollaDO NOT RENT FROM HEREsave yourself the trouble.They don’t care to help you or assist you especially if you are on a time sensitive trip.I rented a car from enterprise and the maintenance light came on so I contacted customer service to report it and they had me go to this location for a vehicle exchange since it was the closest and only one open.The agent on the phone assured me she contacted them and a vehicle would be ready to go.It wasn’t. I got there and they told me it would be a minimum two hour wait to see if they had any vehicles because they were booked.I called customer service again, they told me they did in fact speak to them, a manager this time, who said I had not gone in and the vehicle was ready for when I would arrive.I went and again there was no vehicle.At that point we were frustrated, we have a newborn baby so we cannot continue with a faulty car and we only have one day in California. Two hours were spent at this location while they “waited” on a vehicle and then they kept trying to send me to LAX. I used to live here and I know how chaotic it is over there especially with traffic. They just didnt want to help me at this location. They were sitting on their phones.When I asked the agent again how much longer for the wait, he said we had already been helped. I was confused and he said they had gave us a car already when they hadn’t. It was the same employee so I don’t get how he thought he helped us when we were stuck waiting due to a faulty car that wasn’t even our fault.We also received a vehicle in a lower tier than we selected, with no discount or anything, just because it was the only available.I understand vehicles have issues we cannot control. What we can control is our customer service and assistance and this location does not care for either.
September 27 · Jessenia EsparzaAlways a great place for car rentals. Their professional, courteous.Their located inside the Longo Toyota dealership building. Their the best!!I've been to other Enterprises. Their okay, but not as customer friendly.
October 08 · Mary GomezRented a car two weeks prior got a call to confirm my reservation when I went to pick up the car. I had to wait 45 minutes for them to find a vehicle similar to what I rented. No one came to tell me what the delay was.
October 12 · Gloria MartinezHi, I just wanted to say thank you — the rental car was excellent! It was clean, reliable, and very comfortable to drive. I really appreciate the great service
October 17 · Jcarlos Maldonado
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