Hertz Car Rental - Lithia Springs - Thornton Road

- 500 Thornton Rd, Lithia Springs, GA 30122

For residents and visitors in the West Atlanta metropolitan area, having a reliable and conveniently located car rental service is essential, whether for a planned road trip, temporary replacement after an accident, or handling business logistics. The Hertz Car Rental - Lithia Springs - Thornton Road location provides a trusted, brand-name option right in Douglas County, Georgia, serving the communities of Lithia Springs, Austell, Douglasville, and beyond. This neighborhood branch offers the full suite of Hertz's corporate offerings with the convenience of a local, easily accessible office.

As a local user in Georgia, you can expect a professional experience backed by a globally recognized brand. The agency’s focus is on providing various vehicle types—including options like Electric Vehicles (EVs) and even Cargo Vans—to cover a wide range of short-term and extended rental needs. The branch is committed to professional service, aiming to make your pickup and drop-off process as efficient as possible, allowing you to get on the road and focus on your journey through the Peach State.

The Hertz Car Rental branch is strategically located to serve the western corridor of the Atlanta metro area, making it a highly convenient spot for local residents who may not want to deal with the traffic and congestion of the main Hartsfield-Jackson Atlanta International Airport (ATL) rental center.

• Address: 500 Thornton Rd, Lithia Springs, GA 30122, USA

The location on Thornton Road offers excellent access to major regional routes, specifically Interstate 20 (I-20), which connects the area directly to Downtown Atlanta to the east and provides a major artery for westward travel across Georgia and beyond. This makes it a great starting point for road trips or for those who live or work nearby.

Recognizing the importance of inclusive service for all customers, the facility has ensured accessibility features are in place:

• Wheelchair accessible entrance: Providing a clear and easy path for entry into the facility.
• Wheelchair accessible parking lot: Offering designated, accessible parking spaces close to the entrance for maximum convenience.

The availability of onsite services means that the entire rental process—from completing paperwork to inspecting and picking up your vehicle—can be conducted entirely at this local office.

This Hertz location is a full-service car rental agency providing comprehensive solutions for personal, family, and light commercial transportation. The core service is the rental of diverse vehicles, but it extends to specialized options as well.

• Standard Car Rental: Availability across all typical vehicle classes, including compact, mid-size, and full-size sedans, perfect for business travel, commuting, or general transportation. The Chevrolet Malibu and Ford Focus are examples of popular car types rented from Hertz locations.
• SUV and Minivan Rental: Offering spacious options like the popular Nissan Rogue and other SUVs or minivans to accommodate families, group travel, or extra luggage for Georgia adventures.
• Cargo Van Rental: Crucially, this branch offers cargo van rentals, a highly valuable service for local users who need to move items, handle small business deliveries, or manage home renovation projects without renting a full-sized moving truck.
• Electric Vehicle (EV) Rental: As noted by a customer, the branch offers modern options like EVs, with staff available to explain how they work and ensure the vehicle is 100% charged at pick-up, catering to environmentally conscious or tech-forward renters in the region.
• Onsite Services: All rental management, including reservation processing, vehicle pick-up, and return, is handled directly at the Lithia Springs office for efficiency.

The key operational features of the Hertz - Lithia Springs - Thornton Road location are focused on flexibility, convenience, and technology integration to enhance the customer experience.

• Variety of Fleet Options: The agency stocks a diverse range of vehicle types, from economy cars for maximum savings to utility vehicles like SUVs and cargo vans for specialized needs.
• EV Availability: Customers appreciate the option to rent electric vehicles, noting the staff's dedication to explaining their operation and ensuring the EV is fully charged before handover.
• Diverse Payment Methods: To accommodate all customers, the agency accepts a wide array of payments, including Credit cards and Debit cards. Furthermore, they are equipped to handle modern, contactless payment methods:
  • NFC mobile payments (e.g., Apple Pay, Google Pay).
• Convenient Local Access: The branch's location is ideal for residents of Douglas County and West Atlanta who want to bypass the long lines and high volume often associated with airport rental counters.

However, potential customers should be aware of important customer experiences noted in public feedback. One customer highlighted a billing issue involving an extra day and a late fee charge and the subsequent difficulty in obtaining a prompt refund, despite having documented proof (time-stamped video). This underscores the general travel advice to always document the vehicle condition and drop-off time, even at a trusted agency, and to be prepared to follow up on billing discrepancies.

To make a reservation, inquire about a specific vehicle type like a cargo van or EV, or discuss rental policies, you can reach the Lithia Springs branch directly.

• Address: 500 Thornton Rd, Lithia Springs, GA 30122, USA
• Phone Number: (770) 819-0050
• Mobile Phone: +1 770-819-0050

For general corporate or customer support issues, such as billing adjustments, customers may need to contact Hertz’s national customer service line, but all local booking and immediate rental questions should be directed to the Thornton Road phone numbers.

Choosing the Hertz Car Rental on Thornton Road in Lithia Springs, GA, is a smart decision for the local Georgia user seeking a combination of national reliability and neighborhood convenience. The agency's location is perfect for West Atlanta residents, saving time and simplifying logistics compared to traveling to the airport. The expansive fleet options, including the invaluable presence of cargo van rentals for utility purposes and modern EV rentals, ensure that the agency can meet diverse and specific needs.

Moreover, the acceptance of modern payment methods like NFC mobile payments reflects a commitment to a smooth, contemporary customer experience. While it is important to practice due diligence, such as documenting drop-offs as one customer suggested, the overall value proposition of a well-located, professionally managed branch with a wide variety of vehicles—from weekend leisure cars to essential cargo transport—makes Hertz Car Rental on Thornton Road a highly worthwhile choice for your next rental in the Georgia area.

Hertz Car Rental - Lithia Springs - Thornton Road

500 Thornton Rd, Lithia Springs, GA 30122, USA