Hertz Car Rental - Lynbrook - Horton Avenue Introduce
Welcome to your essential guide for car rental services in the New York region, focusing on the conveniently located Hertz Car Rental - Lynbrook - Horton Avenue. For New Yorkers needing reliable transportation for a weekend escape, a business trip, or local moving and hauling tasks, a trusted local car rental agency is indispensable. This branch provides access to the quality and fleet diversity of a major national brand while catering to the specific needs of the Long Island and broader New York user base. This article provides a comprehensive overview to help you make an informed decision for your next rental.
Whether you are seeking a fuel-efficient sedan for navigating local traffic, a robust SUV for a family trip out of the city, or a cargo van for a big job, understanding the local agency’s offerings and logistics is key to a hassle-free rental experience. Hertz has a long-standing reputation in the industry, and this Lynbrook location aims to deliver on that promise for the community stretching from Queens to the furthest reaches of Long Island. We'll explore everything from their vehicle selection to the services designed to enhance your rental, ensuring you hit the road with confidence.
The Hertz Car Rental - Lynbrook - Horton Avenue branch is strategically positioned for residents and visitors on Long Island, New York. Its location in Lynbrook, easily accessible from major local roads and not far from key Long Island transit points, makes it a practical choice for those looking to avoid the intense congestion of renting directly from a major NYC airport, yet still require a convenient pickup spot. Being located directly within a residential and commercial area provides a straightforward alternative to airport-based or deep-urban locations.
The physical address for this location is:
56 Horton Ave, Lynbrook, NY 11563, USA
This address positions the facility well for users across Nassau County, offering a local hub for all your car rental needs. For those utilizing public transportation, Lynbrook is served by the Long Island Rail Road (LIRR), providing connectivity to other parts of Long Island and direct access to New York City. While direct proximity to the LIRR station should be checked locally, the overall area is generally considered easy to navigate with a combination of personal vehicle and local transit options. Importantly, the facility is prepared to accommodate customers with mobility needs.
As a professional car rental agency, this Hertz location provides a full suite of services expected from a major brand, catering to various travel and transport requirements for the local community. These services ensure flexibility and convenience for different customer segments, from tourists to business professionals and local residents.
- Diverse Vehicle Fleet: The local fleet typically includes a wide range of rental options to suit any need. Specific models that have been popular or available at this location include economy cars like the Chevrolet Spark, mid-sized and large sedans such as the Chevrolet Malibu, and a variety of SUVs like the Nissan Rogue, Chevrolet Equinox, Nissan Pathfinder, and the larger GMC Yukon. The constant rotation of fleet vehicles often means access to newer model years, as noted by positive customer feedback.
- Cargo Van Rental: A crucial offering for local businesses and residents is the availability of cargo van rentals. This is perfect for moving items, transporting large equipment, or handling material deliveries without needing to invest in a personal commercial vehicle.
- Onsite Services: Customers benefit from direct, in-person assistance and on-site services, streamlining the process of vehicle inspection, documentation, and key handover.
- Flexible Payment Options: The location accepts a wide array of payment methods to accommodate customer preference, including major Credit Cards, Debit Cards, and modern NFC mobile payments.
Several key features stand out at the Hertz Lynbrook - Horton Avenue location, particularly those focused on accessibility and special savings opportunities for qualified customers. These highlights demonstrate an effort to provide inclusive and value-driven services to the New York community.
- Active Military Discounts: The agency is proud to offer active military discounts, a significant benefit for service members in the area traveling for leisure or official business. It is recommended to check the specific details and requirements for these special rates when booking.
- Accessibility Provisions: The facility is designed to be accessible to all customers, featuring a wheelchair-accessible entrance and a designated wheelchair-accessible parking lot. This commitment ensures a smoother experience for customers with mobility concerns.
- Modern Fleet: Based on customer feedback, the rental vehicles are frequently new models, with some customers noting the makes being from recent years like 2024 or 2025. This contributes to a positive driving experience with modern features and high standards of cleanliness.
- Range of Vehicle Categories: The selection spans multiple classes, including economy, intermediate, full-size sedan, and various SUV sizes (small to large), ensuring a match for almost any travel requirement, whether it's daily commuting or a larger transportation project.
For current operating hours, vehicle availability, or specific questions about a reservation, local New York users can reach the Hertz Car Rental - Lynbrook - Horton Avenue branch through the following contact details:
Address: 56 Horton Ave, Lynbrook, NY 11563, USA
Phone: (516) 825-2186
Mobile Phone: +1 516-825-2186
It is always advisable to call ahead or check the official Hertz website to confirm hours of operation, especially on weekends or holidays, and to secure the best rates by booking your desired vehicle class well in advance.
For Long Island and New York area residents, choosing the Hertz - Lynbrook - Horton Avenue location is a worthwhile consideration for several compelling reasons, blending the benefits of a large, reliable company with convenient local access.
The sheer diversity of the fleet, from economical cars for quick trips to large SUVs like the GMC Yukon for family travel, and the specialized offering of Cargo Van rental, means this location is a single point of contact for nearly all ground transportation needs. This is particularly valuable in a dynamic region like New York where travel needs can shift from daily commuting to major hauling at a moment's notice. The confirmed availability of active military discounts is another strong draw, providing tangible savings to those who serve. Furthermore, for users who prioritize modern, clean vehicles, the frequent mention of a fleet with very recent model years in customer comments is a significant positive factor.
However, potential renters should also manage expectations regarding customer service wait times, particularly during busy periods like holiday weekends, as suggested by some user feedback. While many users report professional service and easy deals, a few reviews point to instances of long wait times and inconsistent communication. The key to a smooth experience, as highlighted by loyal customers, is often booking as soon as possible, especially when prices are favorable, and ensuring all specific requirements (like car seat provisions or vehicle dimensions) are clearly confirmed during the reservation process. By utilizing the convenient location, the broad service offerings, and proactively booking ahead, New York drivers can leverage this Lynbrook Hertz location for dependable and high-quality vehicle rentals.
Hertz Car Rental - Lynbrook - Horton Avenue Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Lynbrook - Horton Avenue Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Hertz Car Rental - Lynbrook - Horton Avenue Photos










Hertz Car Rental - Lynbrook - Horton Avenue Location
Hertz Car Rental - Lynbrook - Horton Avenue
56 Horton Ave, Lynbrook, NY 11563, USA
Hertz Car Rental - Lynbrook - Horton Avenue Reviews
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★ 5★ 4★ 3★ 2★ 1I have been taking so many rentals from this same station. Cars were always clean, easy deals, meets my requirements, mostly all the makes are from 2024/2025 year, easy return without hassles. Customer Services were always professional. But nowadays price are getting higher, I would recommend to book the car asap. Best wishes to Hertz
June 23 · Md Firoze Mehedi⭐️ I wish I could give 0 stars, but I’ll give 1 for the young gentleman who actually tried to help and ease my concerns. After waiting almost an hour with no greeting, no apology, and no acknowledgment, the experience felt completely unprofessional — honestly, the definition of a chop shop.I reserved online in advance and only recently started using Hertz because my employer partners with them. Every other location, especially airport branches, has been A+. But this location was awful from start to finish.I booked a standard 7-seater and noticed there was no middle seat, so I asked about where to safely place my infant. Instead of offering a solution or reassurance, the man who checked me in immediately said, “So I’m voiding your ticket?” — completely dismissive and rude. That’s not how you treat customers.Another young employee was kind enough to suggest I speak with the manager (a woman, he said), but when I asked, the same man claimed he was the manager and repeated the same dismissive response. I get it’s a busy holiday weekend and cars may be limited, but I watched him offer solutions to others while my safety concern was brushed off.When I dropped the car off, it was more of the same — no greeting, just a flat “You dropping off?” If you don’t like what you do, customers shouldn’t have to feel it too.The only positive part of this entire experience was the young man who took the time to reassure my husband and me that our rental would be fine. Everyone else could use serious customer service training.
October 13 · Tiffany DiazWe recently had a rental from this location for the ryder cup. The location is small. The dude that works there is helpful but rude while doing so. He didnt say a word to my spouse or myself it was uncomfortable to say the least. But we did get our car with less than three words. When we returned I had left my headphones in the car. The process is frustrating. Jigs Patel who i learned was the supervisor found them. Though after not hearing from them for a day I called back, every call I was put on hold for at least ten minutes. I called corporate was transferred to which the dude answered. He didnt really know the process and when I inquired for more information he hung up on me. As of thebday of this post Jigs did mail my earbuds back, it's been a week or bit more and im thankful no one lied and kept them. As soon as she explained the process that was given to her, here we are. I would give this a 5 only if I did have to deal with the dude. Jigs knows which one. Hes rude and unprofessional. I have no idea his issue or prejudice, he should be trained again or go. Its a really bad look amd feeling
October 09 · Joshua MillerHuge thanks to Jingn and Angel Rios at the Hertz Lynbrook, NY location for going above and beyond. After returning my rental, I realized I had accidentally left my baby bag in the car — after hours. Angel helped me get in touch with management, and Jingn, the location manager, personally came back after closing to help me retrieve it.Their professionalism, empathy, and genuine care turned a stressful situation into a reminder of what great customer service looks like. Hertz is lucky to have people like them — I’ll definitely rent from this location again!
September 28 · Larry CurrenceIf I could give this place 0 stars I would. They are thieves!! I booked a rental from this location, upon arrival they made us wait outside until 9AM on the dot before letting us in the office although they were sitting in there doing nothing from 8:30AM. When processing my rental and it came time for payment, the guy who was helping me made me swipe my card several times after they already processed my payment. At this point they already charged me $1,000 which I thought was ridiculous but I really needed this rental. After already swiping my card, he then advised me he’d need my social to run a soft credit check. I have never been asked for my SS number to run a credit check to book a rental before. You just pay an extra amount for a deposit when using a debit card. They waited until after they took my $1,000 to tell me they couldn’t rent the vehicle to me. They should have informed me about this before taking my money and making me pay. They made me take a loss of money unnecessarily. I would NEVER book with these thieving people ever again. Their customer service is dispicable, they shouldn’t be allowed to still be in business. Believe all of the negative reviews written about them!
September 13 · Ariel Martin
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