Cathay Express Transportation

- 144-30 Sanford Ave #1v, Flushing, NY 11355

If you or a loved one in the New York metropolitan area requires reliable, compassionate, and specialized transportation services, particularly those involving mobility challenges, finding the right provider is essential. **Cathay Express Transportation** stands out as a top-rated, dedicated service specializing in Non-Emergency Medical Transportation (NEMT) and accessible transit. More than just a simple car service, they offer a lifeline of door-to-door assistance, ensuring seniors, individuals with disabilities, and patients get to their vital appointments, family events, and destinations across NYC safely and on time.

Operating with a philosophy of treating every passenger like family, Cathay Express Transportation has established itself as a trusted name in New York for those who need more than a standard taxi or rideshare. Their focus on fully equipped, specialized vehicles and highly trained, caring personnel makes them a preferred choice for healthcare and personal travel needs throughout the boroughs and surrounding regions.

While the name might suggest standard car rental, the core business of Cathay Express Transportation is, in fact, professional, non-emergency patient and accessible transportation. They offer services that traditional car rental companies do not, providing crucial support for the community.

Cathay Express Transportation maintains a key presence in the heart of Queens, New York. Their primary listed office location is at:

144-30 Sanford Ave #1v, Flushing, NY 11355, USA

This Flushing address provides a strategic base of operations, enabling them to efficiently serve the five boroughs of New York City—Queens, Brooklyn, Manhattan, the Bronx, and Staten Island—as well as Long Island, Upstate New York areas like Norwich, Poughkeepsie, and Rochester, and even parts of New Jersey.

The importance of their location is magnified by their specialty: accessibility. Their facilities include a **Wheelchair accessible entrance**, reflecting their commitment to seamless service from the moment you contact them. For New York residents, their extensive service area means whether you are in a dialysis center in Brooklyn, a skilled nursing facility in Queens, or need a ride to an airport like JFK or LaGuardia, Cathay Express Transportation is poised to assist.

You can easily reach their central dispatch and customer service team using the following contact details:

Phone: (212) 261-5555

Mobile Phone: +1 212-261-5555

The availability of 24/7 service further ensures that whether the appointment is early morning or late at night, a reliable ride is just a call away. They offer transportation for virtually any time of day, every day of the week.

Cathay Express Transportation provides a broad spectrum of services that fall under the categories of Handicapped Transportation Service, Ambulette Service, and general Transportation Service. Their offerings are primarily focused on Non-Emergency Medical Transportation (NEMT) and specialized accessible transit. This means they are expertly equipped to handle transportation needs that require extra care, assistance, and specialized vehicle features.

• **Non-Emergency Medical Transportation (NEMT):** The core service includes transportation for crucial medical and therapeutic appointments. This covers, but is not limited to:
  • Doctor Appointment Transportation
  • Dialysis Transportation
  • Physical Therapy Appointments
  • Dentist Appointments
  • Nonemergency Hospital Visits and Patient Transport
  • Skilled Nursing Facility and Nursing Homes transportation
  • Medicare Transportation and NEMTs Service
  • Prescription Pickups
• **Accessible Cab and Ambulette Service:** Providing vehicles specifically designed for individuals using wheelchairs or requiring stretcher transport, ensuring safe and dignified travel.
  • Wheelchair Accessible Transportation and Wheelchair Ambulette
  • Stretcher Transportation
  • Accessible Cab Service and Handicap Taxi
• **Airport and Travel Services:** Assistance for travelers with mobility needs, ensuring a stress-free transit to and from New York's major hubs.
  • Airport Car Service and Airport Transportation Service
  • Airport Pick Up and Handicapped Airport Pickup
  • Wheelchair Accessible Airport Shuttles
• **Senior and Elderly Transportation:** Dedicated, gentle service for older adults needing transport for daily living or special events.
  • Elderly Transportation and Senior Transportation Services
  • Assisted Living Facility and Senior Living Facilities transport
  • Care System and Health Care Transportation
• **Personal and Special Events:** Transportation that supports a full, independent life, not just medical needs.
  • City Tours and Family Events
  • Private Pay and Private Paying options for personal use
  • Ground Transport In and general Private Medical Transportation

Choosing a transportation provider in a dense metropolitan area like New York often comes down to the details of the service, particularly for specialized needs. Cathay Express Transportation distinguishes itself through several key features that prioritize passenger safety, comfort, and peace of mind.

• **Specialized, Fully Equipped Fleet:** The fleet includes wheelchair-accessible vehicles like minivans and vans, all equipped with essential features for maximum comfort and safety. This includes hydraulic lifts, high-top, air-conditioned vans, and clean, well-maintained interiors that meet New York State requirements.
• **Highly Trained and Compassionate Drivers:** Their team of drivers is not only courteous and professional but is also **CPR certified and First Aid trained**. This crucial basic medical training ensures they can respond quickly and appropriately to minor medical emergencies or support required during the trip.
• **Door-to-Door and Hand-to-Hand Service:** Drivers provide personalized assistance, offering true door service. They will pick up passengers right outside their door, assist them into the vehicle, and ensure they get safely inside their destination, coordinating with family or facility staff as needed.
• **Advanced Safety and Tracking Technology:** Every vehicle in the fleet is equipped with GPS Tracking Systems for real-time monitoring and interior cameras to ensure safety and accountability for every journey.
• **Comprehensive Coverage Area:** They proudly serve New York City (all five boroughs), Long Island, and various Upstate NY communities, providing a seamless service for those who need to travel across the state or region.
• **Commitment to Accessibility:** Beyond having wheelchair-accessible vehicles, the entire operation is focused on making travel barrier-free for the elderly and disabled community.
• **24/7 Availability:** Services are offered 24 hours a day, 7 days a week, ensuring that urgent appointments or travel plans are always accommodated.
• **Transparent and Flexible Payment Options:** They accept various payment methods, including insurance (like Medicaid, as they are a Medicaid-approved NEMT provider), check, credit card, and cash, and maintain transparent rates without hidden fees.

For New Yorkers seeking a "car rental" service that is truly a specialized transportation partner, Cathay Express Transportation offers unmatched value, particularly in the realm of Non-Emergency Medical Transportation. It is worth choosing them because they go beyond simply driving a passenger from point A to point B; they offer a full circle of care.

The real difference lies in the reported experience from their customers. As one reviewer stated about a long-distance transport, "David and Andrew were our drivers. They were helpful, pleasant and gentle with my mother. They made sure we were comfortable for the entire trip. Michael, in the office, was thorough..." Another patient praised their driver, Jason, for pushing the wheelchair, holding an arm to get in the car to keep steady, and walking the patient safely to the door, treating them "as if I were a relative."

This level of personalized, compassionate service—combined with professional medical-grade training, specialized vehicles, and advanced safety features—makes Cathay Express Transportation the premier choice for reliable, accessible, and worry-free transportation for the elderly and disabled community across the New York region. They are a dedicated partner in maintaining health, independence, and access to life's important moments. They handle the logistical coordination, so New York families can focus on care and comfort.

Cathay Express Transportation

144-30 Sanford Ave #1v, Flushing, NY 11355, USA