Hertz Car Rental - Marietta - Cobb Parkway S Introduce
Introduction / Overview
For residents and visitors in the North Georgia region, securing reliable, flexible transportation is key to navigating the bustling Atlanta metropolitan area and beyond. The Hertz Car Rental - Marietta - Cobb Parkway S location serves as a crucial mobility hub right off the busy Cobb Parkway, providing a range of vehicle solutions for personal, business, and utility needs. As a conveniently situated "neighborhood" rental location, it caters directly to the local Georgia community, offering an alternative to airport rentals and providing essential services for those needing a vehicle replacement, a weekend getaway car, or a van for moving projects.
While part of a major international brand, this specific location aims to offer personalized, on-site services tailored to the pace and requirements of Marietta locals. Their fleet is designed to accommodate various needs, from fuel-efficient compact cars perfect for commuting down I-75 to larger vehicles and specialized options like cargo vans. They emphasize practical features like on-site services, easy access, and inclusive offerings such as active military discounts, demonstrating a commitment to the diverse clientele that makes up the Georgia community.
Location and Accessibility
This Hertz location is strategically placed to offer maximum convenience for the greater Cobb County area, sitting directly on a major thoroughfare. The physical address is:
Address: 1551 Cobb Pkwy SE, Marietta, GA 30069, USA
The Cobb Parkway South location is excellent for access to key Marietta points, including the historic Marietta Square, Kennesaw Mountain National Battlefield Park, and connections to major highways like I-75 for travel into Atlanta or further north into the Appalachian foothills. The accessibility features ensure a smooth and stress-free experience for customers:
- Wheelchair Accessible Entrance: The facility ensures that all customers, regardless of mobility, can enter the premises comfortably to conduct their rental transaction.
- Wheelchair Accessible Parking Lot: Dedicated parking spots are available to assist customers with disabilities, minimizing the distance from the vehicle to the service counter.
- On-site Parking: Customers have the convenience of on-site parking for their personal vehicle while picking up a rental, a significant benefit in a busy area like Cobb Parkway.
Services Offered (use a list)
The Marietta - Cobb Parkway S branch is a dedicated car rental agency providing a standard Hertz fleet alongside specialized vehicle options and essential customer support services. Their offerings are structured to meet the full spectrum of local Georgia travel and logistical requirements:
- Standard Car Rental: A comprehensive fleet including economy, compact, mid-size, and full-size sedans, ideal for daily commutes, short trips, or business travel throughout the Atlanta area.
- SUV and Minivan Rentals: Providing spacious options for families, group travel, or hauling luggage for weekend excursions to destinations like the North Georgia mountains or the coast.
- Cargo Van Rental: Crucial for the local community, these utility vehicles are available for moving, large shopping trips, small business deliveries, or home renovation projects in Cobb County.
- Specialty Vehicle Classes: Depending on availability, the location often provides access to specialty classes such as convertibles, electric vehicles (EVs), or premium/luxury models for special occasions.
- Onsite Services: All rental transactions, vehicle inspections, and customer service needs are handled directly at the branch location, ensuring a streamlined pickup and drop-off process.
- Insurance and Protection Options: Offering various protection plans, including Loss Damage Waiver (LDW) and Liability Insurance Supplement (LIS), to give renters peace of mind on the road.
Features / Highlights (use a list)
The local Marietta - Cobb Parkway S branch provides several key features that enhance the rental experience and offer value to Georgia users:
- Active Military Discounts: The branch offers special rates and discounts for active military personnel, a highly valued benefit in the community.
- Multiple Payment Flexibility: The agency accepts a variety of payment methods, including all major Credit Cards, Debit Cards, and modern NFC Mobile Payments, offering maximum convenience at the counter.
- Diverse Fleet for Local Needs: From the most popular vehicle types like the Ford Focus or Mazda 3 for efficiency to dedicated Cargo Van Rentals, the fleet is geared toward meeting local household and business demands.
- Convenient Neighborhood Location: Being a neighborhood location (HLE - Hertz Local Edition) means it is often more accessible for local residents and businesses compared to busy airport branches.
- Customer Service Excellence: While experiences can vary, the location has received high praise for staff members who demonstrate exceptional professionalism and a willingness to go "above and beyond" to ensure customer satisfaction during the vehicle preparation and rental process.
Contact Information (address, phone)
Georgia customers can reach the Hertz Car Rental - Marietta - Cobb Parkway S branch using the following direct contact details:
Address: 1551 Cobb Pkwy SE, Marietta, GA 30069, USA
Phone: (770) 953-0627
Mobile Phone: +1 770-953-0627
These contact points provide direct access for making or confirming reservations, inquiring about vehicle availability, or discussing any specific rental needs before visiting the location on Cobb Parkway.
What is Worth Choosing
For residents of Marietta and the surrounding areas in Georgia, choosing the Hertz Car Rental on Cobb Parkway South is a matter of practical convenience and targeted service. This location is designed for the local user, minimizing the travel and hassle often associated with renting from major airport hubs like Hartsfield-Jackson Atlanta International Airport (ATL). The ability to drop off a personal car in the on-site parking lot and immediately transition to a rental makes the process seamless for temporary vehicle needs.
Furthermore, the availability of specialized vehicles like the Cargo Van Rental is a major advantage for community members who need a utility vehicle without committing to a large moving truck, positioning the branch as a complete solution for both travel and moving logistics. The inclusive features—specifically the Active Military Discounts and the full Wheelchair Accessibility—demonstrate a dedication to serving all demographics within the Georgia populace.
It is important for customers to note that, as with any high-traffic service industry, customer experiences can be variable. While one customer highlights exemplary, personalized service and outstanding professionalism from staff, another review indicates potential issues with inventory management and staff attitude. For the Georgia user, this means it is highly recommended to book reservations in advance and confirm vehicle availability before arrival. However, when the service is delivered at its best, as noted by customers, the local team's dedication to customer satisfaction is exemplary. The blend of a massive, reliable national fleet with local, convenient access and targeted discounts ultimately makes this Cobb Parkway location a valuable resource for car rental in the Marietta, GA region.
Hertz Car Rental - Marietta - Cobb Parkway S Inside
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Marietta - Cobb Parkway S Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Parking
- On-site parking
Hertz Car Rental - Marietta - Cobb Parkway S Photos










Hertz Car Rental - Marietta - Cobb Parkway S Location
Hertz Car Rental - Marietta - Cobb Parkway S
1551 Cobb Pkwy SE, Marietta, GA 30069, USA
Hertz Car Rental - Marietta - Cobb Parkway S Reviews
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★ 5★ 4★ 3★ 2★ 1I was helped by a representative named Don, and he was absolutely great! Every time I come to this location, he goes above and beyond to make sure customers leave satisfied. He was extremely helpful, checking in with everyone to make sure we were okay, and I even saw him running back and forth to get the cars ready for customers. His professionalism and hard work truly stand out—he really deserves a raise! This is by far my favorite Hertz location, and I will definitely be coming back again.
August 08 · Marlon HallThis location has gone severely down hill in just a few months' time. I don't know if staff turnover or lack of training or what the biggest issue is,, but after generally good experiences in 2024 and even early 2025, this place has gotten ridiculously bad at even basic customer service. I get that things happen and that nowadays a reservation means nothing. However:An employee asking you "would you have preferred I call you yesterday to tell you we didn't have any cars for you and I canceled your reservation instead of downgrading you?" is a ridiculous and unprofessional question to ask anyone. This was not the extent of his attitude during the pickup process, either.His attitude didn't get any better when I started taking pictures of the car as there were numerous scuff marks and scratches, concerning on a supposedly nearly new car. When he handed me my paperwork there was no "have a good day" or anything, just a rude "here's your receipt" as he walked off.Given that on my last rental they charged a credit card different from the one I used on the payment terminal (I'm not even sure how) and now this overall poor experience, I have canceled all of my pending reservations with Hertz and will be going elsewhere for the time being. This location is one I've used due to convenience but I have never had such an attitude from a rental car employee in a decade of renting cars for work and personal use from multiple companies. I highly recommend others avoid this location as well.
July 12 · Andrew BriscoeI’m incredibly thankful for Lauren & DiJon this morning. I was a walk in with no reservation- they greeted me with a smile, and after a string of issues from other branches (smoke smell, flat tires, wobbly steering wheels) between nonstop calls, and helping other customers, they went above and beyond to get me into a nice, clean, reliable vehicle. They set the bar for how car rentals should be done. By far the best Hertz I’ve worked with.
August 25 · Devin VallierI'm an Uber driver and went to pick up a rental to drive with Uber. I was not given my rental because I was told by the manager that I had attitude. The woman at the front desk was hostile and confrontational. just an awful and unprofessional experience. Won't be using Hertz ever again. I emailed the Area manager the following...Wanted to relay what happened to me when I went to pick up my rental this morning at the location at the Marietta Location. I had placed my rental through Uber and had planned to start using a rental weekly to drive for uber.I arrived at the location and was asked if i had a rental or uber. Thinking i was being asked if i was an uber driver, picking someone up, i said I was there to pick up a rental, and was told to go down to a building in the back. When i arrived at the building in the back I was told i had to go back up to the front building if i was renting through Uber…Annoyed I went back up to the front building and asked about getting my rental car. I was immediately met with instant hostility from a woman in the building with white braids. When I told her she wasn't clear in what she asked she told me "i better not be coming in here with a whole bunch of attitude”. My response was to say “fine ill just go somewhere else."Since the encounter with the woman in the front was so hostile and confrontational I went walked out and went back down to the lower building and asked if there was a manager I could speak with.Keely came down and told me she would not be providing me with my rental based on the attitude I had when I asked for my rental.Considering she wasn’t even in the room I’m not sure how she made that conclusion.Point being no one said “Sorry for the confusion let me get you set up with your rental." Keely and the women were hostile and confrontational and refused to provide me with my rental car.It was really shocking behavior.I will add that the gentleman at the back building was very professional and did what he could to assist.My plan was to try out the EV for a week as an uber driver but then renew weekly. Additionally I wasn't able to modify my reservation to pick up my rental anywhere else.Clearly i’ll have to look elsewhere for my weekly uber rental. Not sure if that will be with Hertz or somewhere else but its not going to be at the location i went to today.Is there another marietta or cobb location where I can get an Uber rental or is the only other option down by the airport?
October 01 · stixx 1001Not very happy. Getting the vehicle was really easy and fast. But the rest of the story ,well ill see if it will be fixed before I say anything eks..I don't like to leave negative reviews. I want to see how they fix this
October 15 · Jennifer Stacey (Jenny Stacey)
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