Avis Car Rental

- 2860 Cumberland Mall Space 140, Atlanta, GA 30339

Welcome to your comprehensive guide for securing a rental vehicle in the heart of Georgia! If you're a local resident or visitor needing flexible transportation in the greater Atlanta area, the Avis Car Rental branch located inside Cumberland Mall offers a convenient and accessible option for your travel plans. As a well-known car rental agency and van rental agency, this location provides a diverse fleet suitable for personal trips, family vacations, or group outings throughout Georgia.

Understanding your local rental options is key to a smooth journey. This Avis branch is designed to cater to the unique needs of the Atlanta community, offering a range of vehicles from fuel-efficient economy cars to spacious 12- and 15-passenger vans. Whether you’re heading to a Braves game at Truist Park, organizing a large family trip to the Georgia Aquarium, or simply needing a temporary replacement vehicle, having a reliable local partner is essential. The convenience of a mall location, nestled in a busy, central hub, makes both pickup and drop-off a straightforward part of your itinerary.

Please note that as with all car rental services, especially those located inside commercial centers like a mall, it is always recommended to confirm your reservation details, including specific operating hours for both the branch and the mall itself, and the precise procedures for vehicle pickup and after-hours return. Clear communication can prevent unexpected delays and ensure a hassle-free rental experience right here in Atlanta.

Location and Accessibility

This specific Avis Car Rental location is strategically positioned within one of Atlanta's major retail hubs, Cumberland Mall. This prime setting offers significant advantages for Georgia residents, as the mall is situated conveniently near the junction of I-75 and I-285. This puts it at an accessible point for those coming from different parts of the city and its surrounding suburbs like Smyrna and Marietta.

The official address is 2860 Cumberland Mall Space 140, Atlanta, GA 30339, USA. Being located inside the mall means the branch is easy to find and provides a comfortable indoor area for finalizing paperwork. For those driving to the location, on-site parking is available. Avis has specifically highlighted their commitment to accessibility, stating the location includes a wheelchair accessible entrance and a wheelchair accessible parking lot. This attention to detail helps ensure that all members of our community can access their services without unnecessary barriers. When visiting the mall, look for the Avis location, which is typically found within a ground-floor or lower-level space, often near other retail services or specific mall entrances. It is generally advised to check the mall's directory or the rental company's website for the most direct route into the space prior to your visit.

Services Offered

The Avis branch at Cumberland Mall provides core rental services along with various options to make your trip comfortable and convenient. The primary services focus on providing a vehicle for any local or regional travel need within Georgia and beyond.

• Car Rental Agency Services: Offering a wide selection of vehicles, including economy, compact, intermediate, standard, full-size sedans, and various SUVs (intermediate, standard, full-size, and premium).
• Van Rental Agency Services: Specializing in van rentals for group travel, including minivans (typically 7-passenger models like the Chrysler Pacifica or similar), as well as larger 12-passenger and 15-passenger vans (such as the Ford Transit or Chevrolet Express models).
• Vehicle Reservations: Allowing customers to book their preferred vehicle class in advance online or over the phone.
• Customer Pick-up Service: A free customer pick-up service may be available, though policies (including hours and allowable distance) can vary, and arrangements must typically be made by calling the location directly at least 24 hours prior to the desired rental time.
• Optional Rental Products: Customers can typically add on extra equipment such as GPS navigation systems, child safety seats, and various protection plans.

Features / Highlights

This Atlanta Avis location offers several distinct features that may appeal to local renters, enhancing the overall value proposition of choosing this specific branch for your transportation needs.

• Active Military Discounts: This location is proud to offer special discounts to active military personnel, a valuable feature for those serving our country and their families.
• High Accessibility: Prioritizing the needs of all customers with a confirmed wheelchair accessible entrance and designated wheelchair accessible parking lot.
• Flexible Payment Options: Accepting major credit cards, debit cards, and modern NFC mobile payments, providing multiple ways to complete your transaction.
• On-Site Parking: Availability of on-site parking at the Cumberland Mall location makes it easier for customers driving their own vehicle to the mall for a rental pick-up.
• Diverse Fleet: Access to a large, varied fleet means you can secure everything from a small, fuel-efficient car for city driving to a large passenger van for group excursions. Vehicle classes often include Hybrid and Electric options, Signature Series luxury cars, and various SUV and minivan options, depending on availability.

Contact Information

For making a reservation, confirming vehicle availability, or discussing specific rental terms, you can contact the Avis Car Rental branch at Cumberland Mall directly using the following information:

• Address: 2860 Cumberland Mall Space 140, Atlanta, GA 30339, USA
• Phone: (678) 309-9788
• Mobile Phone: +1 678-309-9788 (This number can be used for calls and easy saving to mobile devices.)

Normal operating hours for the branch are typically: Monday to Friday from 8:00 AM to 6:00 PM, and Saturday and Sunday from 9:00 AM to 2:00 PM. Crucially, while these are the standard Avis operating hours, the mall's opening hours may vary, especially on weekends and holidays. It is strongly recommended to confirm that both the Avis office and the mall entrance leading to the office will be open during your planned pickup or drop-off time.

What is worth choosing Avis Car Rental at Cumberland Mall

Choosing this Avis location in Atlanta offers several distinct benefits for Georgia travelers seeking convenience and variety. The key advantage is its central location inside Cumberland Mall, which is easily reachable from major Atlanta highways (I-75/I-285) and serves as a major landmark. This makes the branch a highly convenient alternative to airport rentals for many local customers. The company's commitment to accessibility, including wheelchair-friendly features, ensures a welcoming service environment for all customers.

Furthermore, the range of available vehicle classes, from the economical Kia Rio (or similar) to large passenger vans like the Ford Transit, means most transportation needs—whether a weekend trip, a business need, or a group outing—can be met. The confirmed active military discount is another significant value add for service members in the region. The modern payment options, including mobile NFC, make the transaction process fast and straightforward.

However, potential customers should proceed with an informed perspective. Public feedback sometimes points to operational inconsistencies, particularly regarding vehicle condition (e.g., maintenance warnings, cleanliness, and tire status) and the critical issue of after-hours return procedures. Customers have reported difficulties when returning vehicles outside of standard operating hours due to a lack of key drop boxes and dependence on mall security, a significant concern given that the mall opens later than the Avis office on some days.

To ensure a positive rental experience, it is highly recommended to:

• Document Everything: Thoroughly inspect the vehicle at pickup, take photos/videos of any pre-existing damage, and note any dashboard warnings (like oil lights) or low fluid levels (like the fuel tank) before leaving the lot. If issues arise, immediately bring them to the attention of the front desk staff and request that the new conditions (e.g., lower fuel level allowed for return) be explicitly noted and initialed on your printed rental agreement.
• Confirm Maintenance Protocol: If a mechanical issue, such as a flat tire, occurs during your rental, always call the Avis Roadside Assistance number (typically 1-800-354-2847, though check your agreement for the exact number) and the local branch number before incurring out-of-pocket expenses for repairs or replacements. Obtain clear, written authorization from an Avis representative for any work you are told to have done independently, and keep all receipts. Customer reviews indicate that verbal agreements for reimbursement, even for necessary tire replacements, may not be honored if not formally documented in the system or on the rental agreement.
• Verify Return Logistics: If your drop-off time is outside the standard operating hours, call the branch a day in advance to confirm the current and exact procedure for key and vehicle drop-off, making sure you understand how to access the vehicle return area and who will officially accept the key. Given the mall location, do not assume a simple drop box is available. Clarify who is responsible for the vehicle until the contract is officially closed the next business day.

By taking these proactive steps, Georgia residents and visitors can best utilize the convenience and wide selection offered by the Avis Car Rental location at Cumberland Mall while mitigating the risks highlighted in past customer experiences. The location remains a valuable resource for car and van rentals in the Atlanta metro area when approached with diligent preparation.

Avis Car Rental

2860 Cumberland Mall Space 140, Atlanta, GA 30339, USA